Melissa Data Quality Pros and Cons

Melissa Data Quality Pros

GaryM
Data Architect at a non-profit with 1,001-5,000 employees
The high value in this tool is its relatively low cost, ease of use, tight integration with SSIS, superior performance (compared to competitors), and attribute-level advanced survivor-ship logic.
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reviewer625818
General Manager
We like having the ability to write our own utilities/software to process our records and store the final output the way we want.
This tool works better for us than using a batch processing system that we do not have enough control over as each record is being processed.
Extremely easy to install and setup.
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CsOperatbe4c
CS Operations Manager
We mainly communicate with our customers via email, so we primarily use it to find a phone number so we can contact them more efficiently. This allows us to talk to them and resolve their issues much more quickly.
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Find out what your peers are saying about Melissa Data Quality vs. Talend Data Quality and other solutions. Updated: January 2020.
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NathanWong
Developer at a tech services company with 1-10 employees
It saves a huge amount of time. Before using this service, we used a vendor that manually ran our lists through this NCOA list, which might have taken one to three business days to return the file. This was a huge bottleneck in our process, and the data returned was not always accurate. After switching to Melissa Data’s SmartMover, the process has been reduced to between ten minutes and three hours, depending on the amount of records sent.
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Gavin Gibson
COO
Our customer database is now significantly more accurate and reliable.
There have been tangible benefits in combating fraudulent transactions. The information from Melissa Data is fed straight into our fraud system. This creates efficiency but also removes the need for manual address checks.
Through more accurate data, our marketing department has been able to increase delivery and conversion rates through email direct marketing initiatives.
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Operatio7ecd
Operations and Business Technology Leader at a financial services firm with 10,001+ employees
Provides simplicity, ease of use, combined with overall accuracy of data.
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HeadOfDa933c
Head of Data Partnerships at a tech services company with 11-50 employees
By validating and parsing the addresses our customers submit to us, we have reduced the number of addressing errors encountered during our processing.
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Directorf202
Director at a logistics company with 1,001-5,000 employees
We use a Melissa API to access the data, so it easy to use, accurate, and fast.
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Wendy Kennah
Director at a tech services company with 501-1,000 employees
​Ability to keep our data set clean and usable for our community searches.​
​​Allows us to delete and correct incorrect data to make the searching of our applicant tracking system more consistent and relevant.​​
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Robert Edwards
Mailing Specialist
We are able to send out client mailings with the most accurate addresses possible.
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Melissa Data Quality Cons

GaryM
Data Architect at a non-profit with 1,001-5,000 employees
The tool needs to provide resizable forms/windows like all other SSIS windows. Vendor claims its an SSIS limitation however all SSIS components are resizable so that isn't true. This is just an annoyance but needless.
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reviewer625818
General Manager
We are no longer using Melissa Data to clean up our address information as there are free tools that we can use to do the same thing.
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CsOperatbe4c
CS Operations Manager
We would appreciate it if there was a larger database so that we could find information more often. For example, we can search for 10 people and only find the information for three of them, if we are lucky.
The custom software solution we still use in-house makes Excel a lot slower than usual.
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Find out what your peers are saying about Melissa Data Quality vs. Talend Data Quality and other solutions. Updated: January 2020.
389,978 professionals have used our research since 2012.
NathanWong
Developer at a tech services company with 1-10 employees
The billing structure does not seem very accurate. We’ve had issues with miscounted batch records processed
Pricing is based on tiers, with each tier capped at a specified number of records processed. Once you go over the cap at one tier, you are automatically bumped to the next tier. However, they seem to count failed batch processes so it’s good to keep track of the number of records sent. They’ll fix the count when notified, but their system fails to detect actual successful processes versus failed processes.
We encounter failed batch processes once in a while, but their team is quick to rectify issues.
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Gavin Gibson
COO
It could always be cheaper.
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Operatio7ecd
Operations and Business Technology Leader at a financial services firm with 10,001+ employees
Tech support at Melissa Data was very quick to wash their hands of an issue and say it's IT policies on my side that are causing the issue. There was no offer to try and find a work-around. Just an overwhelming attitude of "it’s not our problem."
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HeadOfDa933c
Head of Data Partnerships at a tech services company with 11-50 employees
Address validation and parsing in a few countries have room for improvement.
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Directorf202
Director at a logistics company with 1,001-5,000 employees
There are some companies out there using Google or other sources to check / confirm if addresses are residential. If Melissa is not doing this, that could be an improvement.
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Wendy Kennah
Director at a tech services company with 501-1,000 employees
We have noticed that some of the emails and addresses return with confusing or incorrect codes, but for the most part, it is accurate.​
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Robert Edwards
Mailing Specialist
It would be helpful if a list of the codes and explanations could be included.
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Find out what your peers are saying about Melissa Data Quality vs. Talend Data Quality and other solutions. Updated: January 2020.
389,978 professionals have used our research since 2012.