Meraki Dashboard Reviews

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Consultant
Solutions Consultant at a comms service provider with 201-500 employees
Jul 18 2019

What is most valuable?

The feature that seems most valuable in Meraki is that it covers SD-WAN and also the SD-LAN. In the dashboard, it has an integrated firewall and an integrated wireless LAN controller. Those are the… more»

What needs improvement?

I don't think that Cisco needs or wants to improve Meraki. Meraki was acquired by Cisco, and Cisco knows exactly what they wanted from the product. This product is only fitting for small to medium… more»

What's my experience with pricing, setup cost, and licensing?

I don't have much experience with the pricing because the financial team is responsible for that. So in terms of comparing the prices between Meraki and other solutions, I do not have direct… more»

If you previously used a different solution, which one did you use and why did you switch?

I have worked with other products like Nuage from Nokia and I think the Meraki dashboard has a more beautiful and useful dashboard compared to other vendors. The other dashboards are more difficult… more»

What other advice do I have?

If a customer who is considering the use of this product is not a very large business and only has few branches, Meraki is a very good solution. For large businesses, it is not a fitting product… more»

Which other solutions did I evaluate?

Before this, we did not evaluate other solutions because it's a new feature and functionality. Maybe we will test other products now because there are many other players in the market. Each vendor is… more»
Real User
Product Specialist at a comms service provider with 1,001-5,000 employees
Jun 24 2019

What is most valuable?

The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can… more»

How has it helped my organization?

In terms of the operation side, the Meraki Dashboard has made it much easier to use and configure from one place. There are tools embedded in the dashboard to… more»

What needs improvement?

The product can be improved around the captive portal portion. It may be helpful to have maybe some popups or blurbs that just guide you in terms of how to use it or… more»

What's my experience with pricing, setup cost, and licensing?

From a pricing perspective, they are still expensive.

If you previously used a different solution, which one did you use and why did you switch?

Before Meraki Dashboard, we didn't previously use a different solution. From my side, I haven't used anything else. But the technical teams have used the traditional Cisco… more»

What other advice do I have?

Regarding this solution, there are a few additional comments: from my side, because I'm a managed service provider, and we sell and manage services to our customer, I feel… more»

Which other solutions did I evaluate?

Before choosing we didn't really evaluate other options. The guys are used to using it, but in terms of troubleshooting, they have to access many different systems. The… more»
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Ethan Amir
Real User
Project Director
Nov 26 2017

What is most valuable?

In my previous employment, I used to deploy Meraki solutions for retail stores. They really liked the the Presence analytics feature. Basically, they could tell how many clients came into each store… more»

How has it helped my organization?

It improved the marketing solution of the company where I deployed it and it improved the way they gather marketing data tremendously. Instead of sending emails to customers with their old… more»

What needs improvement?

The process of getting licensing can be a little bit painful, especially if you're doing it each year. The customer support could also take a while to get on the line.

If you previously used a different solution, which one did you use and why did you switch?

Previously we used a different solution that only offered the ability to get emails from customers, and this provided a much better solution for a retail environment.

What other advice do I have?

Look at all the features it has to offer, not only network-wise. For example, the Meraki MR12 is an excellent solution for retail, and you also have a Meraki that has great switches where you can… more»

Which other solutions did I evaluate?

Merkaki was there before I was hired, and I'm the one who took it and presented it to my supervisor. From there, I went and presented it to the company where I deployed it. It was a great story. It… more»
Reseller
Apprentice Technical Project Manager at a retailer with 201-500 employees
Jul 03 2019

What is most valuable?

Meraki is easy to use. You don't have to be a network engineer to use it. That's why I like it. I'm in IT, I know how our network works, but if you give that solution to my mom, for example, she would have used it like a normal, she could… more»

What needs improvement?

The MDM needs improvement. I know that we used to use the MDM for a long time, for one or two years, but we had to leave it because it wasn't really good enough for us. THe MDM should be improved.

If you previously used a different solution, which one did you use and why did you switch?

We used Aruba for about six months before Meraki. We switched because we thought that the Aruba Dashboard was really poor in terms of features and things you can do in management. Also, the managing area of Aruba was really bad compared to… more»

What other advice do I have?

We use the solution every day, every hour. We usually check the dashboard once a day. Be aware that it's really easy to use, so you can easily make the wrong changes for example, but can get help easily from good people. Meraki is very… more»

Which other solutions did I evaluate?

We thought about Aruba, but the features weren't enough, compared to Meraki.
Real User
Network Technician at a government with 10,001+ employees
Jul 17 2019

What is most valuable?

The most valuable feature is the single pane of glass that gives you multisite visibility. It has the ability to push a configuration to multiple devices, or you can use the single pane of glass to login to any one of them. It saves a lot… more»

How has it helped my organization?

It has made creating VPN tunnels between remote sites and our core a lot easier. To create a VPN we need to deal with multipoint VLANs that we have between our different sites. Using this solution has meant that we don't have to create a… more»

What needs improvement?

The one issue that we have had is that the VPN tunnel would go down unless you worked out with the ISP that you would be using a static IP address on the WAN interface. If you're allowed to just be dynamic then whenever the port and IP… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, for the remote VPN, we were using Aruba. There is a certain amount of complexity, and we had issues in terms of scalability. The Meraki solution was easy to use and allowed us to separate the traffic. It had to be split between… more»

What other advice do I have?

My advice to anybody who is implementing this solution is to attend the Meraki classes and obtain your CMNO certification. You have to be familiar with the dashboard, the visibility, and the different products that you will be working on. I… more»
Real User
Network Administrator at a healthcare company with 201-500 employees
Jul 17 2019

What is most valuable?

The most valuable feature of this solution is the single pane of glass. It has nice features like heat mapping and rogue AP detection. It can analyze the traffic that it… more»

How has it helped my organization?

Using this solution reduces the amount of time that I have to spend managing our network.

What needs improvement?

It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are $180 USD, per AP, for three years. I don't recall the initial startup costs.

If you previously used a different solution, which one did you use and why did you switch?

We were previously using prox and Wi-Fi APs. We were having all kinds of issues; there was poor visibility, and we had to log in to agents individually. Sometimes the WAN… more»

What other advice do I have?

This product saves me time and I am very happy using it. It is a great product, but nothing is perfect. I would rate this solution a nine out of ten.

Which other solutions did I evaluate?

I did not shop around very much. I had heard about what this solution could do and choose it based on that.
Jason Polce
Real User
Practice Director Network Infrastructure at Maureen Data
Sep 22 2019

What is most valuable?

The features I find most valuable are the visibility and the ease of management. I like the visibility into all the traffic, feature parity with Cisco ASA firewalls and… more»

How has it helped my organization?

This solution has improved our organization by significantly reducing the time to deploy devices, and it also made remote troubleshooting a lot easier.

What needs improvement?

Something that needs to be improved, is the fact that you if you don't renew the subscription license, it stops working. I would also like to see SSL BPM support for… more»

What's my experience with pricing, setup cost, and licensing?

We have a license for 5 years. I've heard that the advanced security license is a bit on the high end because it's competitive with other solutions. I believe it really… more»

If you previously used a different solution, which one did you use and why did you switch?

We used Cisco ASA before this and we realized that we needed better security compliance, more scalability, and some extra features. This solution now saves us time, and I… more»

What other advice do I have?

My rating for this solution is 9 out of 10 because we've had success with it, very few complaints, and it works great. I think a lot of people think Meraki is more geared… more»

Which other solutions did I evaluate?

We looked at Cisco ASA, Cisco FTD, and Meraki Dashboard.
Real User
Network Support at a retailer with 5,001-10,000 employees
Jul 16 2019

What is most valuable?

The feature that I find most valuable is the product's ability and simplicity.

How has it helped my organization?

One of the ways Meraki improved our organization is just the simplicity of deployment and scalability. We could easily see and monitor the bandwidth at all the stores… more»

What needs improvement?

Probably the thing that could use the most improvement is the terminal monitor issues on ports. According to Meraki support, we need a third-party program to integrate… more»

What's my experience with pricing, setup cost, and licensing?

Cost and pricing falls outside of my responsibility.

If you previously used a different solution, which one did you use and why did you switch?

I was not in that position to make any type of call on the product we selected and used at the time it was implemented.

What other advice do I have?

As far as this solution I would rate it as a nine out of ten from my experience and comparing it to what I know about other solutions. It's really easy to use. The… more»

Which other solutions did I evaluate?

I was not in a position to be involved in the evaluation of options.
See 3 More Meraki Dashboard Reviews

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User Assessments By Topic About Meraki Dashboard

Find out what your peers are saying about Cisco, Zabbix, Paessler AG and others in Network Monitoring Software. Updated: October 2019.
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Meraki Dashboard Questions

What is Meraki Dashboard?

The dashboard that hosts all of the information around the Meraki product data.

Meraki Dashboard customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

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