Meraki SD-WAN Customer Service and Technical Support

Jóhann G Thorarensen
IT Manager at Sund Upper Secondary School
We have not had help directly from Cisco's technical support. We did have help once indirectly through another company that we used to help us to sort out our old system. That was two years ago and I was not personally involved. View full review »
Samuel-Emesoronye
Network Architect at a tech services company with 51-200 employees
The technical support from Meraki is fantastic. I do, however, see a bit of resentment when it comes to trying to integrate Meraki with other products such as Cisco ASA or Fortinet. I can understand it because they probably don't have much experience with the products from other vendors. When it comes to supporting their own product, they do a fantastic job. View full review »
AndreasRuemmeli
Solution Architect at a comms service provider with 501-1,000 employees
The technical support has been very good. We're satisfied with the level of service they offer. View full review »
Find out what your peers are saying about Meraki SD-WAN vs. VMware NSX and other solutions. Updated: May 2020.
418,901 professionals have used our research since 2012.
MichielZyde
Junior System Engineer at a tech services company with 51-200 employees
I have not been in contact with technical support. View full review »
reviewer1131585
Director IT/TI for Cloud SME at a comms service provider with 10,001+ employees
I've never had to reach out to technical support. View full review »
ThomasChristen
Consultant at Bechtle Steffen Schweiz Ag
We've only ever used the solution's technical support once and it was fine. View full review »
reviewer1137828
IT Manager at a hospitality company with 201-500 employees
Technical support is good. We've been very satisfied with the level of service they offer. View full review »
reviewer1206348
Expert Avant Vente, Après Vente, Quality Manager at a tech services company with 11-50 employees
Technical support is really good. View full review »
Find out what your peers are saying about Meraki SD-WAN vs. VMware NSX and other solutions. Updated: May 2020.
418,901 professionals have used our research since 2012.