Metallic Competitors and Alternatives

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Kristian Smith
Manager, Technical Services & Support at Linamar
Real User
Top 10
Jul 28, 2020

What is our primary use case?

Our primary use case is for Office 365 Backup. We started out as an Exchange Online only company. Then we were looking for some sort of backup solution to augment the existing Microsoft Office 365 archiving features for a price that was more compatible with our company versus what Microsoft was offering for their archiving solution. We also needed the ability to do time and date stamp retrievals. We ended up settling on Commvault at that time. We've been with them, and we've seen it more from being in the Commvault virtualized infrastructure to being the Metallic.io SaaS solution. We protect… more »

Pros and Cons

  • It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else.
  • It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator.
  • The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly.

What other advice do I have?

They do a fantastic job with their documentation, so you can follow their documentation and implement it. I would rate it an eight out of ten. We can't compare it against another staff solution that we're using. So for now it works for us, we're not seeing any issues, and it's better than what we used on-prem.
Will Knudsen
Network Engineer at Rosnet
Real User
Top 10
Sep 6, 2020

What is our primary use case?

We use it for backup and disaster recovery. We protect Windows and Linux servers, Windows 10, SQL, and Office 365.

Pros and Cons

  • Integration with Active Directory and the Azure platform make it a complete solution.
  • It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly.
  • There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support.

What other advice do I have?

Take your time to run the trial and understand what you're getting yourself into. The move from on-premise to a cloud solution is definitely a change. Be patient with the process and open to understanding the SaaS solution.
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