OpenText ALM / Quality Center Benefits

MR
Quality Lead at Vodafone

It is helping with our delivery, testing, and quality processing. It links all our test cases with defects. Users from across the globe can comment on a defect or add attach artifacts to the defect cycle. ALM adds control with its integration.

We use it for visibility on multiple projects. We categorize all our deliveries into different domains and projects. Recently, we had a call with the technical team and they suggested to split our project into multiple domains and projects since this account is not that big. We hardly have six to seven projects running in parallel so we manage with one domain and one project, and all other projects are archived. We decided the way forward would be to split one project into multiple domains. This way, if in future something goes wrong, other projects will not get impacted if there is a problem with a project.

The solution’s ability to connect all related entities to reflect project status and progress is good. Right now, individual users are logging in with Single Sign-On and uploading their test cases. Performance usability is fine.

We have never experienced any security issues.

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LV
Head of Testing at Pick n Pay

Quality Center has improved my organization from a traceability and test coverage point of view. We have multiple vendors providing development to my company, Pick n Pay. If we use automation or Sprinter, the tool documents the steps for us as we follow it to the point that we've got a defect, so it's easy to send that information on to third parties so that they can duplicate the defect on their side and then provide us with a fix. 

The other thing is from a regression point of view, with everything documented in Quality Center, it's easy to go back and execute the same test every time with automation.

Quality Center's ability to connect all related entities to reflect project status and progress is great. This is the tool that we share with all our project managers so that they can see the progress on their projects, even if it's a project across multiple applications or what it is within our environment. We set it up so they can have an overall view of that specific project. It is a great tool to use in that sense.

The test center is our way of working. It's fully integrated, we have a test strategy that supports the use of ALM Quality Center. That's the only way that we track progress on projects. We don't use Excel or anything like that for creating test cases or anything. We also have an environment where we follow a more agile approach and we've integrated Quality Center into JIRA for user stories and defect tracking. If it's not in Quality Center, it's not happening. If it's not documented in Quality Center, we don't believe it.

I wouldn't necessarily say that in the beginning it reduced the time required for testing but if you start on an application and you had the four-quarter full version of that, reusability is automatically built into the tool. Then if you've documented the test case, you've got it. You can reuse that test case in multiple instances of releases at execution. You don't have to go and rewrite it if you plan correctly. If there's a change to something with the way you've structured in Quality Center it will filter through. So it brings our maintenance down by a lot less. Even on the automation side, it brings the maintenance down a lot less with the way we've structured our modules within Quality Center.

It has reduced it by around 15%. That's without automation, it's straight Quality Center. If you add the automation, in some of our areas like the digital area, it brought it down by about 45%. In some of the other areas by around 50%.

Quality Center enables us to conduct risk-based testing. Testing is always a measured approach in our environment. Depending on when development is finished and when we go live, we will do a risk-based approach to say that if we have a look at the critical requirements or test cases, this is how long it will take us. We then get sign-off from the systems analyst, the project manager, and even the business to say, based on the time we have, we're only going to execute critical test cases, for instance.

I'm not 100% sure if Micro Focus is still investing in the product. If I have a look at the features, not 15.01 because we still have to install that, but previously from Quality Center 11 up to where we are now, there are a few things that have been outstanding for a while that I believe will add value. And they're not really getting to that. So I'm not sure what their road map is. Unfortunately this year, the Micro Focus Universe was canceled in the Netherlands, because I'm sure there they would have shared some of the road maps with us, but I don't think the communication on their road map is clear enough to their customers.

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BJ
Program Test Manager at B and H Designs

Have not yet rolled it out in the organisation

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Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
LG
IS Director, ERP PTP Solution Architecture at a healthcare company with 10,001+ employees

Prior to us using Micro Focus for this program, my company had been using a lot of manual testing. So we had to reproduce or find scripts over and over again. Quality Center enables us to have a single library where people can reference back as we go through multiple releases. We are able to bring non-SAP systems into the fold as well and increase their productivity as related to testing and compliance.

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Paul Grossman - PeerSpot reviewer
Lead QA Engineer at Guaranteed Rate

We identified an object that was supposed to have a width of 30 characters, but instead had 100,000. No manual tester would have found it, forcing developers to take a second look at all objects which uncovered similar size issues.

While my experience tells me successful automation projects are at 70% coverage of manual test cases, we have been able to hit well into the 90% range of .Net automation with this tool.

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Don Ingerson - PeerSpot reviewer
QA Automation Engineer at Global Fortune 500 Company

Multiple users can execute tests independently on their own computer because the UFT scripts are stored in ALM/Quality Center which is web based. All test cases are stored in one location (ALM) which makes it easier for users to access and maintain.

New users can quickly be added and set-up to have access to given projects in Quality Center in less than an hour.

The Defect Module can be customized to your department's needs. At a former company, we held regular meetings and used the Defect Module with a projector to go over the defects found during the previous week.

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it_user368166 - PeerSpot reviewer
Sr. Performance Engineer, ITQCoE at JetBlue Airways Corporation

When we implemented this solution, we chose to virtualize, so we didn't implement any physical hardware. We're able to scale very quickly for very large projects when we need to run 5,000 user simulations. Afterwards, we can also scale down quickly. This gives us a lot of flexibility in our project executions.

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it_user669378 - PeerSpot reviewer
Vice President - Test Management Lead at DBS Bank

It has improved collaboration between our test teams.

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it_user468120 - PeerSpot reviewer
QA Program Manager-Quality Assurance at NBC Universal

If you have to run a manual test it's very helpful. It has the option to perform manual tests so we have resolves, defects, and linkages. We come from the QA perspective, put our own requirements in and it's like a one-stop shop. It's very easy for QA people to take out their metrics and share those metrics with the senior management.

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AY
Managing Partner at Verve Square Technologies

Any user who accesses a project gets to know what is the latest status on a test case, from a test case writing or test design perspective as well as test execution perspective. Collaboration is very strong. The communication that the tool sends out along with the log which is maintained is locked in the history. This is for any change at the test case level or within any of the components of ALM. The history helps us to understand what went wrong or when has somebody made a change. Therefore, the history log is a very important feature.

From a collaboration perspective, I can send out emails directly from ALM that, at times, get triggered automatically. If you raise a defect, then it automatically triggers to a particular email ID that the defect has been logged in ALM. This helps to get immediate visibility or attention of the development team from a testing team's perspective.

Initially, we used to lose a lot of time in collaboration. If we do this in a very crude way through Microsoft Excel, then there would be a lot of issues related to version control. Like somebody might say, "I've fixed the defect," and the other guy would say, "It is still open." Now, across the team, we have one single source of truth because ALM helps the whole team to understand the exact status.

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IM
Senior SW Quality Manager at a tech services company with 1,001-5,000 employees

I love to use this solution with single projects. It has helped our productivity. With the metrics that I receive, I can put them onto the management model so I can see them there. It has reduced our time for project management and controls by 20 percent.

We do a risk-based testing in some parts of tests, especially because the applications are very big so they can't test everything. The control of incidents is normally very good, as they don't want critical defects when we do this.

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PD
Test Manager at a construction company with 10,001+ employees

It's an effective test management tool. When you have to map all the requirements, and need requirement traceability, it reduces test management time. Compared to managing testing in Excel, it reduces it by 50 percent.

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VR
Team Lead at Accenture

There is a parallel running of automated and manual testing. Based on that, we are able to help the quality of the applications. At an earlier stage, to catch the defects, we introduced API calls and GUI-based. Both are used to catch defects. It helps the guys to understand, quite easily, what the issues are. It is pretty useful for our organization in following the cycle method.

It has reduced the time required for testing. It makes things easy. Everything is already set up, once you have done the requirement map, and it quickens the release cycle. After QA, once it is moved into the build, we'll run both automated and manual in parallel. The automated will be completed within one day and the functional team will generally take three days and they'll know in that time if anything is there or not. Based on that, the business will plan the release.

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it_user570888 - PeerSpot reviewer
Business Systems Consultant at Wells Fargo

It's allowed us to be a little more consistent across the board. We have probably 80% of our QA teams using Quality Center. It is a system of record.

It really does allow our testers to work in a single application. It's not as good if you don't set things up in advance to work with other applications. But we're working on that part.

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BW
Sr. Test Automation Engineer with 201-500 employees

ALM: We currently successfully manage all testing projects due to ALM’s invaluable capabilities, which are listed below:

  • Built on best practices with a flexible structure, organization, and documentation for all phases of the application testing process.
  • Serves as a central repository for all testing assets and provides a clear foundation for the entire testing process.
  • Establishes seamless integration and smooth information flow from one stage of the testing process to the next.
  • Supports the analysis of test data and coverage statistics, to provide a clear picture of an application’s accuracy and quality at each point in its life-cycle.
  • Supports communication and collaboration among distributed testing teams.
  • Reduces time needed to create test execution summary reports.
  • Reduces the time needed to write and execute manual tests with HPE Sprinter tool.
  • Users can capture their actions automatically as steps in a formal test.

UFT: We save time executing smoke and regression tests. We also use UFT to create test data.

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it_user487383 - PeerSpot reviewer
Senior Systems Engineer at a financial services firm with 1,001-5,000 employees

We use it to support Performance Center and it runs underneath it as one big system. The advantage is that we can test applications before they go to production, and as long as we're testing in a production-sized environment, we have a pretty good idea how an application will perform in production.

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it_user299589 - PeerSpot reviewer
Software Automation Engineer at a financial services firm with 10,001+ employees

What makes this product very useful in improving the quality of an organization, is the fact that it has the ability to create a test script and then to write them in detailed steps. For all test case executions, we are able to generate customizable reports and charts, which is very useful for sending reports to higher management. With these great features, QC has made communicating between upper management and the QA team much easier, which gives better insights to our defect tracking and managing. This reporting is then better used for tracking the finances for the team.

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ST
IT Quality and Architecture Senior Manager at a comms service provider with 10,001+ employees

The solution reduces testing time, although not in all cases. But it is capable and in some cases, like for web testing, where we are easily able to capture screenshots and videos within the ALM workflow itself, or the test execution steps, it really saves us time. Otherwise, the guys have to keep on capturing screenshots into a file. Here, they can upload  everything in one shot. In that aspect, we have seen some savings in execution and, while they are not that drastic, it does help.

When it comes to the test planning cycle, if I have my regression cases, they could be almost 40 percent of the cases and they are repeated. So instead of uploading them again, I can easily replicate them in ALM. That is one way I am able to save and I would estimate that saves around 25 to 30 percent. The other part is when it comes to the execution steps. The savings are not so drastic but they could be between 5 and 10 percent.

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it_user79980 - PeerSpot reviewer
QA Expert at a tech consulting company with 51-200 employees

QC has been invaluable in the past for documenting our testing process, especially when needed for audits.

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it_user671382 - PeerSpot reviewer
Test Process Manager at a construction company with 10,001+ employees

We are only starting off now. I'm able to present the progress on our work with the test-information initiative. I can keep a close eye on what's going on to monitor the progress and to schedule the test runs.

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it_user458409 - PeerSpot reviewer
Test Community Manager at Orange

It helps us to keep track of everything happening. When you test the software you've got results. Results can be OK or not OK. If you just get the results in Excel or things like that, you cannot work as a team because just one person at a time will be able to access it. With ALM, we can have several people working on the same product at the same time. Then we use it a lot for trustability, so we can add trustability to the facts, to requirements. It's very useful for that to verify everything that happens.

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VR
Quality Assurance Director at Charter Communications, Inc.
  • Reusable test cases
  • Requirement traceability
  • Reporting.
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it_user739545 - PeerSpot reviewer
VP lead software engineering at a financial services firm with 10,001+ employees

We use the quality engineering testing tool plus the defect tracking to make our reports, projects, and quality better. Once we had the evidence to approve all the testing and all the coverage, the reporting went better. Usually, the products make it much easier to identify the issues we have.

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it_user638460 - PeerSpot reviewer
Account Director at a comms service provider with 5,001-10,000 employees

Most departments and some of our third-party vendors have access, so HPE ALM can be the single source of truth for what we are doing and how things are going.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

It has made our development process more professional. The whole interim process is a lot more professional. You can align it with the development life cycles, get the developers to buy in, and try and get it all linked in to the TFS Visual Studio.

Integration is also important to us. You've got Sprinter, which is quite nice for those that aren't familiar with what they've got to do. It's a nice little guide. Also, you can link it in with performance and automation tools, and kick things off with the push of a button.

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it_user739560 - PeerSpot reviewer
Senior manager IT at a transportation company

If you don't use any tool to manage your application people will - like some teams we have who use Microsoft Word documents to do their requirements, and Excel sheets to plan their test cases, and write the test case and then execute and store it. In the long run, that is not going to be helpful because this is a structured way of exhibiting your development. That is what had been missed.

So when we started using ALM in our organization - we'd been using QC for so long - when we finally started using ALM and we tied the requirements module to the testing module, that definitely benefited. It's because we can show a lot of data in there and now we can link to some 15 years of back data. Most of the applications are there from so long, so we still need to do the core functionality test. But we don't need to redesign and we don't need to search for Excel sheets. We know exactly who ran it, when they ran it, how the execution happened.

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it_user671364 - PeerSpot reviewer
Head of Department Testing at a tech services company with 10,001+ employees

The business value from Octane has benefited us. We see that it can combine all third parties together, free software, integrate all tools together, and create a single pipeline for development.

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it_user567597 - PeerSpot reviewer
Vice President, IT Application Services at a insurance company with 10,001+ employees

It provides a streamlined and consistent approach. One that is repeatable. In today's fast paced IT world, these things are definitely necessary.

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it_user303603 - PeerSpot reviewer
Senior Test Analyst at a financial services firm with 10,001+ employees
  1. When I started testing we used to test from SharePoint. This was good for the time being but it lacked a lot in terms of design and the priority of defects was not up to standard. There was no sight of show-stoppers and nobody would know of them unless it is communicated with the relevant people. As opposed to Quality Center where it is highlighted in a form of “level of severity” by putting a scale of low, medium and high
  2. In Quality Center one is able to attach a screen print as proof of testing.
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CG
Presales Consultant at Oracle

It has improved our organization as a result of several factors: All test assets are in one central location; Easier to track progress of QA activities; Easier reporting; Easier to assess quality

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it_user739584 - PeerSpot reviewer
QA Manager at a individual & family service

We used to have 10 different Excel spreadsheets for one project. Then, we switched everything: paper, Excel, etc. to be done in ALM. There is no outside noise and everything is done under one umbrella.

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it_user470463 - PeerSpot reviewer
Quality Assurance Software Management at a healthcare company with 10,001+ employees

Because we can trend repeatable results, we can look at trends of things that are continuously working well, and things that continuously get broken within the software development process. So it helps us improve our testing quality.

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it_user377415 - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees

For manual test cases, we need to write test case each time and if any update or CR comes then we need to go to each test case and update, which is very time consuming. But, with BPT we can update it in less time as would otherwise take to update two or three business components. After a refresh, it will automatically update the whole test set, which is over 100 test cases.

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it_user678 - PeerSpot reviewer
QA Expert at a insurance company with 10,001+ employees

By using the REST API, I have automated QA Reporting, and integrated QA information into the development build process.

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it_user704238 - PeerSpot reviewer
Process Architect at a aerospace/defense firm with 10,001+ employees

Being able to have one place to review defects, testing progress, and defects was very useful.

Merging 40 different streams, just for defects, into one solution that had good search and reporting capabilities saved a significant amount of time in coordination, defect management, and by consequence, there was better control of the quality of delivered software.

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it_user485034 - PeerSpot reviewer
Software QA Lead at a healthcare company with 10,001+ employees

There's a lot of centralized testing from some perspectives and our main goal is to provide for a bunch of different groups at a lower cost so we centralize licensing and distribute it to various people. The biggest benefit of that is that it allows us to empower the people that need the solutions instead of manually having them develop the solutions on their own.

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it_user482835 - PeerSpot reviewer
Manager, Application Services - Performance Engineering at a pharma/biotech company with 5,001-10,000 employees

It saves time, and definitely mitigates risks in having products which are not very well built, to having a product which will perform well and function well once it goes live.

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it_user470478 - PeerSpot reviewer
Senior Quality Assurance Analyst at a media company with 1,001-5,000 employees

I would say specific to our business solutions department, we can absolutely take a look for individual applications that we are testing. We can make some decisions about applications being turned over. How defect prone they are. If unit testing is occurring beforehand it helps us at least talk to some "Hey, here is what we received, here is how many defects that we received." It's been helpful with that.

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it_user469161 - PeerSpot reviewer
Micro Focus ALM/Mobile Center/UFT Administrator/Software Quality Analyst III at a healthcare company with 1,001-5,000 employees

As a user we see one version of the requirements for the application, we keep all our assets together, it gives us a huge traceable. It's all the classic benefits of using an application lifecycle management tool that are available.

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it_user360525 - PeerSpot reviewer
Senior Analyst at a financial services firm with 10,001+ employees

We're able to use it with UFT/QTP for defect management. When it records a test, ALM will produce analyses to do cross-project reporting. This becomes a large repository of data and information that's valuable for us to make necessary improvements.

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it_user285057 - PeerSpot reviewer
Solution Architect at a pharma/biotech company with 10,001+ employees
  • Added electronic signature functionality (in-house dev)
  • Controlled changes to data allow for validated processes in a regulated environment (record workflow)
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it_user280944 - PeerSpot reviewer
System Analyst at a mining and metals company with 1,001-5,000 employees

Change Management integration - The ability to create change documents on Solution Manager linked to an event and to change its status according to ALM status or to customize it. This is new and I've only used it on one project so far.

Business Process Change Analyzer (BPCA) - It can analyze objects on SAP transport requests to create a Test Set according to scenarios created. Also, because ALM is integrated with blueprints that generate requirements that are converted into a test scenario to validate the changes, it checks if those changes will cause an impact on the selected business process.

Manage Regression Testing and Integrated Test - It's the most important and most popular feature for all the projects I have worked on.

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AD
Project Lead at a tech services company with 10,001+ employees

Micro Focus Quality Center helps in end-to-end traceability from releases to requirements to test cases and with defects. The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs.

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JG
Principal consultant qa architect at a tech vendor with 201-500 employees

When I was a customer, it improved my organization because I was able to manage, to enforce standards on building tests, executing tests, and manage centralized reporting.

Now, I translate that over to my customers from various levels of the spectrum from complete, "We have no idea what to do to, we're doing stuff but we know we need to change," to "We've got some stuff and we just want to tweak what we're doing now."

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VS
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees

More collaborative, ease of work, and better documentation of all project activities.

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JO
Principle consultant at Active Data Consulting Services Pty Ltd

Just over 10 years ago, our organization joined the Australian Bill payment scheme, part of the technical requirements involve having to build a COBOL interface to their rules validation program. So we needed to source a COBOL development environment which would allow us to quickly develop and deploy a COBOL interface.

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it_user567885 - PeerSpot reviewer
Testing Center Manager at Groupement des Mousquetaires

The benefit is to track coverage of functionality, and to have a stronger application without bugs in production.

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it_user468291 - PeerSpot reviewer
Senior Manager Assurance Quality, Tests, and Environnements at a financial services firm with 10,001+ employees

I think it sells because it's HP ALM. It's because it's a collaboration tool. It helps everybody collaborate within a project and because of that I think we save time and we have less difficulty making sure that everybody is aligned.

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it_user363180 - PeerSpot reviewer
Software Tools Specialist at a media company with 10,001+ employees

Using it properly is our biggest challenge, as some people use it on the most basic level and others rely on other tools.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

It added structure to the test process and enabled the developers to better understand the QA process. This in turn led to an improvement in the code developed in-house.

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it_user742740 - PeerSpot reviewer
IT Quality Assurance Analyst at a energy/utilities company with 10,001+ employees

My organization uses HPE ALM to track the progress of testing and quality assurance efforts across projects that we are formally engaged in. The product has provided my team with metrics that provide various insights into the management and delivery of projects with respect to documented business needs.

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it_user740445 - PeerSpot reviewer
IT Specialist with 5,001-10,000 employees

The testing methodology we use means we do not need any other tool for requirements, testing and so on.

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it_user470463 - PeerSpot reviewer
Quality Assurance Software Management at a healthcare company with 10,001+ employees

Over the past year, we've been able to decrease our defect reduction by executing and making sure we have test-base coverage in all the areas. I don't quite know the percentage exactly. We've been able to reduce the defects.

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it_user471417 - PeerSpot reviewer
IT QA Test Manager at a leisure / travel company with 1,001-5,000 employees

It allows us to do things more efficiently. There's nothing like spending millions of dollars upgrading an application, and trying to manage your requirements, your test cases, your defects in a spreadsheet. Who has access to that? That's what that product gives you.

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KG
Consultant at a tech services company with 501-1,000 employees

The ability to really deeply analyze everything down to individual users has been very useful for the organization as a whole.

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it_user736815 - PeerSpot reviewer
Subject Matter Expert at a insurance company with 10,001+ employees

Helps to maintain all the test artifacts in one place as a central repository where all teams can contribute and collaborate with each other.

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it_user568158 - PeerSpot reviewer
Software Test Manager at Almac Group

It’s one product that allows us to do everything from a system test perspective.

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it_user366735 - PeerSpot reviewer
Senior Test Lead at a comms service provider with 10,001+ employees

I think the best improvement it's made to our organization is that because it's so stable, we haven't needed to change. We're able to continue with our business because it's a solution that stands still.

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it_user245676 - PeerSpot reviewer
Sr. Quality Assurance Software Lead at a healthcare company with 501-1,000 employees

ALM has driven some of the projects in my past organizations.

  • It has established a sense of accountability with its traceability mechanisms that are unparalleled from a single system.
  • It has allowed multiple stakeholders of a project to deliver fast, all simultaneously in an ALM system without having disparate sources of information.
  • The automation has been a pride and joy as far as mapping requirements to BPT cases to automation.
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it_user302679 - PeerSpot reviewer
Manager - System Engineering at a comms service provider with 1,001-5,000 employees

The primary HP QC modules, requirements, test plan, test lab, and defect management have become, over time, foundation stones in our project teams development methodology. In each area, the modules provide the fundamental processes to record scope, capture test cases, track execution for each phase of testing (functional unit, string/business process, integration, user acceptance, etc.) and our project management team are all HP QC "savvy" from a standpoint of using the tools to manage the project team, the component releases and change requests, that flow through our team.

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it_user303021 - PeerSpot reviewer
Software Quality Engineer III at National Insurance Producer Registry

Previous to the utilization of Quality Center our requirements were created and stored in Word documents, and all Test Plans were facilitated through Excel, and there was little coordination or consistency to testing standards. Quality Center has allowed us to better track our testing coverage and plan our releases.

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it_user294942 - PeerSpot reviewer
Automation Test Lead at a energy/utilities company with 5,001-10,000 employees

On a recent multi-year project, the average defect resolution time for all defects was over twenty-two days. My goal was to reduce this number by 20%. It was an easy goal to reach because no one realized that 80% of 22 days was still a number out of bounds for defect resolution. I used custom fields, defect workflow and custom reports to move defects through their lifecycle. Within thirty days the defect resolution time was reduced to 3.1 days and averaged 1.1 days over the next eighteen (18) months.

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it_user104988 - PeerSpot reviewer
Senior Performance Consultant at a computer software company with 51-200 employees
HP ALM integrates requirement management process, defect management process and it helps in smooth execution of Load testing process. View full review »
PG
Performance and Automation Testing Squad Lead at a financial services firm with 5,001-10,000 employees

The way Quality Center improves our organization is with the traceability and through standardardization. It's about having the test cases all in one place. That's very important for us. It will be even more important once we revive the regression suite in the coming months. It's extremely important to have one source of truth.

It definitely helps in standardizing our testing process and, if utilized properly, it will streamline it because everyone is using the same standards and capabilities. It has helped with that in the past and will in the future as well.

Quality Center also assists with risk-based testing. You can put risk ratings on test cases as you go, and if you do that you know which ones need to be run, for sure. It doesn't have very much smarts around it though, it's just a field that we fill out. It doesn't utilize AI, which some of the tools in the market are purporting they can utilize to determine which test cases need to be run. But I think it's very early days for that yet and I'm exceptionally skeptical about it.

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AG
Senior Vice President at a healthcare company with 10,001+ employees

Good test management tool.

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JD
Quality Assurance Manager at Reliance Standard Life Insurance

Prior to using Quality Center, my organization used spreadsheets and emails to track testing efforts. Therefore, QC helped my team become more efficient by tracking all testing activities with the tool.

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it_user349722 - PeerSpot reviewer
IT Manager of Operations at a healthcare company with 10,001+ employees

When I first arrived, everything was manual, no single process, etc. At this point, I set up a standard testing practice utilizing this tool for all testing. It allows for test management to be seen by senior leadership.

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it_user197508 - PeerSpot reviewer
Performance Test Architect and HP ALM Expert at a tech services company with 10,001+ employees

Defects and Test management were earlier conducted with the help of Excel sheets. Now, they are tracked in the Quality Center leading to accountability, dashboards, and being tracked in a single place.

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it_user544794 - PeerSpot reviewer
Business Systems Consultant at a financial services firm with 1,001-5,000 employees

Having a system of record that maintains traceability ensures that reporting and audit items are managed in the same system. This has simplified the need for additional documentation to meet audit requirements.

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it_user280062 - PeerSpot reviewer
Owner with 51-200 employees

My clients were able to implement an end-to-end process for software testing. From release management and requirement gathering, to testing and defect management, Quality Center provides a centralized location for managing all aspects of your testing data and results.

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AB
Test Specialist at a consultancy with self employed

It empowers us to do more testing. Our testing is being done for customers. 

The solution enables us to conduct risk-based testing. We link this solution to requirements of a certain risk factor. Once it's covered at least one time, it will show us in a report that it has been covered. Most tests are running automatically with UFT, so the check is already there in the automation, and there's no impact to us.

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SK
IT Business Analyst at a tech company with 10,001+ employees

Central test locations are a benefit. The ability to integrate this solution with other applications is helpful. If there is automation, it comes with improved quality and speed.

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it_user335340 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees

We used to use Excel spreadsheets. Using Quality Center as one tool helped us to track just one tool from beginning to end.

Report summaries help me to figure out where a project stands and how much work is left for the QA team to complete.

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it_user209856 - PeerSpot reviewer
Testing Manager at a manufacturing company with 1,001-5,000 employees

In my last organization we identified HP ALM as our strategic test management tool to standardize tool usage across the organization. Different business teams were using different tools like Bugzilla etc. but with the procurement of HP ALM everything was, eventually, standardized. By means of ALM we were able to deploy some testing standards and processes. Personally, I found ALM very handy for test managers and project managers as an entire project test life-cycle can be managed in one place and leadership get end-end visibility. I also like the reporting function in ALM, very useful.

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it_user178239 - PeerSpot reviewer
Transition Manager with 1,001-5,000 employees
  • Transition to Agile for new projects is made eaier
  • Tool helps people to get accustomed with Agile Scrum and Kanban concepts, specially for Product owners
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it_user128247 - PeerSpot reviewer
Sales at a comms service provider with 10,001+ employees

We see a double benefit because part of our business is still very legacy-type. We are running the mainframes, and so on, the old kind of solutions, where we pretty much see that, at least for the next year to two to maybe even three years, we will continue using the ALM.NET, as such, maybe even for the functional testing and the UFT, as such. But another team is quickly adopting the agile methodology and there we have hardly seen any validity at all on the Octane for over a year now. We started to implement it the first real project in NND Center, and see good results from that.

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it_user363267 - PeerSpot reviewer
Test Manager at a energy/utilities company with 1,001-5,000 employees

We have developers, project managers, stakeholders, everybody referring to one single point-of-truth for everything that is related to a project, from requirements, test cases, coverage, defect tracking, and reporting.

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it_user330399 - PeerSpot reviewer
Principle Specialist at a comms service provider with 1,001-5,000 employees

It provides us with common development and test workflow for defect management.

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PT
System Engineer at Tata Consultancy

Previously, we stored our test cases and results in Excel sheets, which was difficult to manage. Implementing ALM Quality Center has allowed us to map our requirements with test cases and use cases properly.

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SK
Sr. Architect at a tech services company with 51-200 employees

We have seen multiple improvements using this solution. One example is that one of our customers wanted to see the defect numbers in the same grid where test execution happens. We were able to provide that. Whenever a defect was raised for a particular test, the defect number updated automatically in an integrated, single view. That meant we could see the status of that step. If it failed, we could see that the defect number had been assigned to that particular step.

We also have a custom tool that we have created to disconnect a user. Sometimes, a user may lock the test scripts and go for a coffee. Usually, a system administrator would have to be there to disconnect that. But we created a solution where test managers or test leads have an option to use the username and kill the session so that other users can log in and start working. This is one  of the best-practices we have implemented so that the time involved in test execution will be reduced. There are a lot of dollar savings when executing each cycle.

Overall, it has absolutely reduced the time it takes to do testing. Initially it might be very difficult for the users to execute and then update the test script status and the defects. But after two or three days, they are used to the navigation and it can save a lot of time. If we were using Excel or doing things manually, they would need to store the details and pass them on via shared drives. That approach would also make consolidation very difficult and a person would have to collect data to create a report. ALM is an integrated tool from which we can get reports.

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it_user368787 - PeerSpot reviewer
Test and Automation Lead at a financial services firm with 1,001-5,000 employees

It provides our team with a well-defined structure for the way each person should work, giving us a standardized process. For example, with defect management, we can find a particular issue and know exactly who's working on it and where exactly they are in the work flow. Previously, people tended to work on their own thing without coordinating with others.

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it_user293907 - PeerSpot reviewer
Global Technical Lead, Development Services at a manufacturing company with 1,001-5,000 employees

The processes of both test execution and test tracking have become more transparent.

We use it for big SAP implementations, which provides ROI after the first project.

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it_user133815 - PeerSpot reviewer
Service Manager at a tech company with 501-1,000 employees

For our clients it provides a centralized means of accessing data, monitoring progress, and creating a singular view on the test status within the business. A number have used it to perform comparative analysis to determine the resultant cost saving and benefits achieved as a result of using the application, and determining process improvement.

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it_user345183 - PeerSpot reviewer
Managing Director at a tech services company with 51-200 employees

It has basic and advanced facilities that allow you to arrange all of your test data in very well arranged, systematic manner.

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it_user468276 - PeerSpot reviewer
QA Technical Lead at a consumer goods company with 1,001-5,000 employees

It has sped up our regression testing cycle almost three times what it is if we do it manually.

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it_user466917 - PeerSpot reviewer
Assistant Director Quality Assurance at a tech vendor with 10,001+ employees

In my previous organization, various tools like Excel and other open source test management tools were used. This was causing issues in sharing Test Management data. Once HPE ALM was brought in as a single solution, and data from all other tools were migrated to it, there was a single tool for all needs.

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it_user566988 - PeerSpot reviewer
Test Manager

A centralized and unified repository of requirements and testing artifacts with access across geographies in real time, which improved efficiency and efficacy of application lifecycle management, including integration of Test Automation tool (HPE UFT tool).

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it_user739542 - PeerSpot reviewer
AVP Quality Assurance at a financial services firm with 501-1,000 employees

For a test management department, and we are highly audited, by the way, it allows us to have a single repository for all our projects where we do tests, as one go-to place for our test evidence. It has a go-to place for us to generate reporting, retain results, and be able to share it.

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it_user715137 - PeerSpot reviewer
QA Analyst at a legal firm with 1,001-5,000 employees

The organization I am currently with does not use ALM. I recently moved. At AMC, we began using it during my tenure. When I got there, it was shelfware and they were using spreadsheets. ALM improved our ability to share reports which were understandable to all levels of business. Also having all the bugs for all the projects in one place instead of in a spreadsheet allowed more visibility of issues to all teams. Having test cases in ALM also helped us with spending less time doing rework. Being able to reuse the tests instead of creating new tests saved time.

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it_user567696 - PeerSpot reviewer
Executive Alliances at EOH

The testing tools and everything that comes with it is very beneficial; especially the REST API environment that is best-of-breed.

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it_user361545 - PeerSpot reviewer
.NET developer at a financial services firm with 1,001-5,000 employees

It centralized all the defects in our organization. It also allows us to test scenarios in only one bullet, one database, so it’s easier to manage. All the methodology around the testing scenarios is gathered into the same product, so it’s easy for communications between the business side and the testing side because they all know where to find the information.

I’m not an expert in ALM, but if I have to look into some issues or other occurrences, I can easily find my way around. It’s quite user friendly, I would say.

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it_user290334 - PeerSpot reviewer
Test Leader with 1,001-5,000 employees

It has improved our testing designs and test reporting.

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it_user277035 - PeerSpot reviewer
QA Manager and Manager Systems Test at a renewables & environment company with 501-1,000 employees
  • Real-time snapshot of project vitals
  • Reusability of requirements
  • Tests
  • Flexibility in assigning multiple testers to a project, rather than assigning each tester to a test case
  • Seamless on the fly reorganise test projects due to corporate emergencies and shifting priorities
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it_user270912 - PeerSpot reviewer
QA Tester at a comms service provider with 1,001-5,000 employees

Houses requirements and testing with approvals all in one place. Signature approval capability was very useful.

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it_user265974 - PeerSpot reviewer
Manager at a outsourcing company with 501-1,000 employees

Quality Center has helped my organization in monitoring the testing process and improving productivity. The test execution and creation monitoring feature in Quality Center is one of the most advanced features available in the industry. You can easily track the testing process as minute as test cases executed on a particular system.

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it_user253323 - PeerSpot reviewer
QA Manager - Test Automation with 1,001-5,000 employees

We're regulated by the FDA so the number of manual signatures and paper-based signatures was reduced. We have had less waste, have been able to collaborate more, and have saved time.

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it_user739575 - PeerSpot reviewer
Principal engineer at a media company with 10,001+ employees

Over the years, we've used this tool extensively in quality assurance, so they can record the test cases. They do whatever they need to do to execute the test cases, then report on what they've done, and how many defects have appeared. If they've gone out of production, then they've actually been able to shorten the time for QA, shorten the time for development, and lessened the amount of defects that actually get out to production.

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it_user437799 - PeerSpot reviewer
Validation Office at a pharma/biotech company with 51-200 employees

In the case of the software development company, the use of HPE QC helped us to become compliant with GAMP and ISO requirements. The process of developing the software had to meet the regulatory requirements FDA 21 CFR Part 11.

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it_user273456 - PeerSpot reviewer
Software Engineer in Test with 201-500 employees

It is useful in test-case maintenance as it helps with traceability.

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it_user2862 - PeerSpot reviewer
VP of IT at a manufacturing company with 1,001-5,000 employees

Because of global test documentation, testing can be resourced most effectively each test cycle (including outsourcing).

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it_user437799 - PeerSpot reviewer
Validation Office at a pharma/biotech company with 51-200 employees

It gave us control over the development of requirements and tests needed for the bank's transition from bespoke back-end systems to an Oracle banking system.

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it_user284385 - PeerSpot reviewer
Sr QA/UAT/Support Analyst at a computer software company with 51-200 employees

The reports we can generate are better.

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EZ
Test Solution Architect at a tech services company with 51-200 employees

So far in the way we use the product, it has slowed down our process.

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it_user568668 - PeerSpot reviewer
QA at a healthcare company with 10,001+ employees

Allows us to have a single source of truth for our test efforts.

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it_user739590 - PeerSpot reviewer
Staff QA Engineer at a comms service provider with 1,001-5,000 employees

We have multiple teams across the globe where we have multiple projects set up in ALM. One project is used by our team in Israel and our other project is used by a team in Atlanta. We have a centralized control or multiple projects going across the globe. So that's a good benefit for us.

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it_user178353 - PeerSpot reviewer
Director of Quality Assurance with 501-1,000 employees

I no longer use the product as its price does not fit into my QA budget.

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it_user568155 - PeerSpot reviewer
Software Test Manager at a pharma/biotech company with 5,001-10,000 employees

It provides us with a central place for all our tests and all our test results.

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it_user568668 - PeerSpot reviewer
QA at a healthcare company with 10,001+ employees

Allowed us to centralize our test efforts from end to end so that we have a single source of truth for all of our test artifacts and data.

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it_user364170 - PeerSpot reviewer
Manager at a financial services firm with 1,001-5,000 employees

It gives us a uniform way of working and reporting on defects as a project progresses. We've been using it for so long, it's become a standard part of our working protocols.

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it_user208659 - PeerSpot reviewer
QA Lead at a logistics company with 1,001-5,000 employees

Maintenance of test artifacts becomes messy when there are many scripts and supporting test artifacts. HP QC makes it easier to maintain the scripts and also organize them into various business areas.

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it_user271344 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
  • Improved the work quality
  • Centralized location for the testing life-cycle
  • Traceability and visibility to all the members and stakeholders of projects
  • Standardization of test cases
  • Test case execution and validation
  • Ease of integration with automation tools like QTP, LoadRunner, SOATest etc.
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it_user150219 - PeerSpot reviewer
Senior Engineer in QA at a transportation company with 501-1,000 employees
It provides the entire test management suite, right from the initial phase of testing till the delivery. View full review »
it_user1012047 - PeerSpot reviewer
Software Quality Assurance Manager at Westar Energy, Inc.

ALM helps focus on requirements, test, and the execution, track your defects, etc.

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it_user285993 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees

We now know more about how to test.

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RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees

Easier Test Lab management and defect life-cycle tracking, which is useful during triage calls.

Quality Center has definitely added value as it has easy accessibility for all our employees and is very useful for defect triage and scrum meetings.

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NS
Team Lead at a tech services company with 501-1,000 employees

Our organization has developed a product for automating test cases and we track the test cases' automation status with HPE ALM. It includes a column which made it easy to track them.

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it_user212025 - PeerSpot reviewer
ALM Administrator & Software QA Pro at a healthcare company with 501-1,000 employees

The tool has increased the collaboration between different teams.

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it_user1136214 - PeerSpot reviewer
Expert System Test and Test Tools at Airbus Operations

By using QC we broke down silos (of teams), improved the organization of our tests, have a much better view of the testing status, and became much quicker in providing test results with document generation.

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OO
Software Quality Assurance & Testing Specialist, MTN Nigeria Ltd at a tech services company with 1,001-5,000 employees

There are many reports that are generated monthly from the tools which assist us in making key decisions concerning the quality of software and products.

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it_user568005 - PeerSpot reviewer
Senior Manager - Projects at a energy/utilities company with 1,001-5,000 employees

It has dramatically reduced the number of defects that go into production. There have been no serious outages, nor serious problems where we had to do a rollback or anything like that. The transition into production has been very smooth.

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it_user199773 - PeerSpot reviewer
Team Lead at a tech company with 1,001-5,000 employees

Option to trace bug directly from App.

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it_user70752 - PeerSpot reviewer
IT Administrator at a tech vendor with 51-200 employees
As long as procedures are clear, then anyone can execute the tests. It no longer has to be the person that initially discovered the issue. View full review »
it_user336984 - PeerSpot reviewer
Quality Analyst at a tech services company with 501-1,000 employees

It's helped in formalizing and adding structure to what was up to that point in time a series of checklists that were not version controlled. Also, test results were not rigorously reported back to the internal customer(s).

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it_user312843 - PeerSpot reviewer
QA Lead at a comms service provider with 10,001+ employees

Managing the test cases and defects tracking are the most valuable features, which we use daily.

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it_user277032 - PeerSpot reviewer
QA Specialist II at a tech services company with 501-1,000 employees

We no longer need to use documents for test cases, which are brittle and difficult to keep updated.

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it_user161829 - PeerSpot reviewer
Test Analyst at a tech services company with 51-200 employees
  • Had different releases and in QC we could group our test cases according to releases and we could know when each release starts and when it ends
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it_user791871 - PeerSpot reviewer
Founder & Software Solutions Manager at infomera
  • It provides visibility on release status and readiness. 
  • It allows us to easily make linkage and dependencies, with plenty of integrations.
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DS
QA Analyst at Tsoft

We use Micro Focus products together to improve organizational SLAs.

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it_user514626 - PeerSpot reviewer
Test Lead

Helps in terms of managing defects easily.

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SC
Project Manager at a tech services company with 1,001-5,000 employees

Life was made easy by shifting the MS Office documentation to the product. We deal with our test cases and execution, and the mapping is taken care by the product. You pass/fail a test case and product tells you what requirements/features of the product are good to go into production.

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it_user568128 - PeerSpot reviewer
Process Analyist at a insurance company with 1,001-5,000 employees
  • Real-time insight into what’s going on.
  • Helps us work aligned with reality.
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it_user285987 - PeerSpot reviewer
Software Engineer at a comms service provider with 10,001+ employees

The company needed an option to integrate all our open source tools like JIRA, Jenkins, LFT, UFT, etc., and Quality Center does this.

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it_user110289 - PeerSpot reviewer
Test Analyst with 51-200 employees

Helps in providing an archive of test suites for easy regression.

Also helps to keep track of the time spent on test executions, and defect management.

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it_user552447 - PeerSpot reviewer
Test Manager

It forced different parties to collaborate better. It gave a lot of information to team members, also additional information to stakeholders in the defect summary, and items to highlight, when needed.

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it_user715014 - PeerSpot reviewer
Senior Technical Test Analyst at a tech services company with 1,001-5,000 employees

Tests and test flows are organized properly.

Notifications to developers/testers is also a plus!

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it_user181566 - PeerSpot reviewer
OATS Engineer-Onsite Consultant at a energy/utilities company with 1,001-5,000 employees

It has streamlined communication with business users and technical users whereby business requirements are now tracked on HPE Quality Center.

Thus, providing clarity with simplicity.

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it_user280140 - PeerSpot reviewer
Test Manager at a tech services company with 501-1,000 employees
  • Allows us to allocate tests among multiple test members
  • Provides us with live metrics and control
  • Provides an audit of progress and issue
  • Given us the ability to maintain decently a regression pool of test cases
View full review »
Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.