Micro Focus ALM Quality Center Customer Service and Technical Support

Don Ingerson
QA Automation Engineer at a consultancy with 1,001-5,000 employees
Customer Service: 9/10. Technical Support: 9/10. View full review »
Caroline Gitonga
Presales Consultant at Oracle
Customer Service: Very responsive, though we haven't needed a lot of support. Technical Support: Technical Support has been helpful. View full review »
Sarah Kemle
IT Business Analyst at a manufacturing company with 10,001+ employees
It is very good. We are located in Germany, and they have a service partner here. The fix given to us depends on the complexity of the problem, but usually we get answers within a day. View full review »
Find out what your peers are saying about Micro Focus, Atlassian, Microsoft and others in Application Lifecycle Management (ALM) Suites. Updated: March 2020.
406,312 professionals have used our research since 2012.
Ivana Buljan
Product Development Manager at a comms service provider with 1,001-5,000 employees
I used tech support once. It took a while to solve the issue, but it was solved. View full review »
Find out what your peers are saying about Micro Focus, Atlassian, Microsoft and others in Application Lifecycle Management (ALM) Suites. Updated: March 2020.
406,312 professionals have used our research since 2012.