OpenText ALM / Quality Center ROI

MR
Quality Lead at Vodafone

The solution has saved time with background activities and helped my delivery to move forward. However, this application is a support function into our delivery.

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Robertino Catalin Ionescu - PeerSpot reviewer
Department Manager of Testing Automation Centre at a energy/utilities company with 10,001+ employees

The solution is priced high but it is worth the money. We received a return on investment.

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LV
Head of Testing at Pick n Pay

We've seen ROI plainly. We can do more projects. It's easier to do the maintenance. It might not be rands or dollars savings, but time-saving is definitely there.

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Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Saket Pandey - PeerSpot reviewer
Product Manager at a hospitality company with 51-200 employees

The ROI is worth it.

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LG
IS Director, ERP PTP Solution Architecture at a healthcare company with 10,001+ employees

We haven't calculated ROI but the time it would take to go through paper documentation versus digital is huge. I don't have any quantitative numbers on that. We also were able to enable automated testing using Micro Focuses UFT, which writes back to ALM for results. The time it takes to execute in itself has a return as well, but the time value is really on the UFT. The write back to ALM and to be able to document results in a single location is key.

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Krishna Puti - PeerSpot reviewer
Director - Quality Assurance Engineering at QualiZeal

We have experienced business-related benefits from the tool.

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Don Ingerson - PeerSpot reviewer
QA Automation Engineer at Global Fortune 500 Company

Giving an ROI on a software product is a complicated task. I like to use the Space Shuttle as an analogy. From an economist's point of view, he or she might say the Space Shuttle program cost billions of dollars and did not see nearly that amount in hard dollars generated from resources/time saved in return. I believe NASA did get paid to put satellites into orbit via the Shuttle for private companies but it was less than the whole costs. On the other hand, a scientist could say the Space Shuttle program made many significant discoveries and also put into orbit the Hubble Telescope which discovered and took pictures of the Universe that was not possible from Earth. The Economist would just use a formula to calculate a number stating it is a bad ROI. The Scientist would say the Shuttle definitely added value by making new discoveries that advanced science so far that it cannot be measured in dollars and say it is a good ROI. My point here is that "what is the ROI" is a common question at companies and it can vary greatly on how a person approaches and perceives it.

With all this in mind, my answer is that Quality Center definitely adds value to an organization and over the long run has a positive ROI that will keep increasing over time primarily by saving time for users the more they use the functionality of all the modules. For example, using Quality Center to schedule automated test suites to run unattended increases ROI.


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it_user368166 - PeerSpot reviewer
Sr. Performance Engineer, ITQCoE at JetBlue Airways Corporation

While comparing to the previous solution, this solution gave us as much as 60% cost savings.

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AY
Managing Partner at Verve Square Technologies

We definitely feel that it has given us a huge advantage from a collaboration and time savings perspective.

It can reduce the wastage that happens in collaboration activities. The effort has definitely gone down. Effort and collaboration have been reduced by 60 percent.

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it_user299589 - PeerSpot reviewer
Software Automation Engineer at a financial services firm with 10,001+ employees

Quality Center can be a bit costly, but the ROI is great for all the great features you get.

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ST
IT Quality and Architecture Senior Manager at a comms service provider with 10,001+ employees

We have definitely seen return on our investment in Micro Focus. Imagine the amount of hours that our guys would be spending tracking stuff in Excel. If you look at the number of man-days that my team would have to spend on that and at the licensing costs, of course it is worth it. I'm very happy with it.

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CG
Presales Consultant at Oracle

We haven't yet computed the ROI.

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it_user704238 - PeerSpot reviewer
Process Architect at a aerospace/defense firm with 10,001+ employees

At a Fortune 100 company, we achieved a reduction of 30% of defects in the first year and decreasing percentages the subsequent years.

The dollar figures were proprietary, but were significant even for an $11 billion dollar revenue company.

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JO
Principle consultant at Active Data Consulting Services Pty Ltd

Substantial, the payment platform is an essential customer service.

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it_user326448 - PeerSpot reviewer
Technical Test Analyst and Automation Engineer at Unum

It's unknown, but I suspect it to be quite significant.

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it_user5136 - PeerSpot reviewer
Senior Manager of eCommerce at a wholesaler/distributor with 1,001-5,000 employees

We have other tools with HP, so it's bundled in with these and hard to measure ROI specifically for one tool.

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it_user302679 - PeerSpot reviewer
Manager - System Engineering at a comms service provider with 1,001-5,000 employees

I hate to say we haven't taken an independent project level analysis of ROI -- at this point, it's more an integral part of our application support model and a focal point for project level activities. Overall, even if informally measured, it's very high, if by no other measure than how deeply ingrained it has become in our project methodology and project tracking metrics.

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it_user303021 - PeerSpot reviewer
Software Quality Engineer III at National Insurance Producer Registry

We haven’t really calculated ROI on our testing efforts as of yet.

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it_user104988 - PeerSpot reviewer
Senior Performance Consultant at a computer software company with 51-200 employees
Having HP ALM has helped in streamlining the Performance testing projects and now management has a better view of the projects and their status. It also helped us in streamlining the work across various groups. View full review »
it_user280062 - PeerSpot reviewer
Owner with 51-200 employees
AB
Test Specialist at a consultancy with self employed

Testing time has decreased for manual execution because tests are being executed with UFT.

ROI is very difficult to say. If you don't test, you don't know how good or poor your quality is, but effective testing always costs money. However, it is very important for your return investment to know the value of your tests. What I've seen until now is that it's not being monitored that much. We have this tool because we need to test and prove the quality of the tests that we have been doing, but there will always be bugs and defects in production.

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it_user335340 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees
it_user209856 - PeerSpot reviewer
Testing Manager at a manufacturing company with 1,001-5,000 employees

I don’t know the ROI in monetary terms, but certainly ALM helped me get more people to follow testing standards and practices.

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it_user293907 - PeerSpot reviewer
Global Technical Lead, Development Services at a manufacturing company with 1,001-5,000 employees

The implementation ROI highly depends on the size of the project the tool will be used for in the future. For big SAP implementations, ROI will be gained after the first project.

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it_user277035 - PeerSpot reviewer
QA Manager and Manager Systems Test at a renewables & environment company with 501-1,000 employees
it_user265974 - PeerSpot reviewer
Manager at a outsourcing company with 501-1,000 employees

We've seen ROI, but I can't share any specifics.

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it_user253323 - PeerSpot reviewer
QA Manager - Test Automation with 1,001-5,000 employees

Though we only purchased ALM less than a year ago, we believe ROI is good.

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EZ
Test Solution Architect at a tech services company with 51-200 employees

The tools might be good but the way we were utilized them was not effective. People have different ways to use the tools and we did not have a standard or conventional way. It would have been more beneficial if everybody followed a set of standards. Making the tools less complex would be better.

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it_user568668 - PeerSpot reviewer
QA at a healthcare company with 10,001+ employees

I don't have exact figures, but we are saving time and money using this solution.

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it_user285993 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees

It's not so good because some users don't see its real potential because they are afraid they will lose their job.

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RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
it_user212025 - PeerSpot reviewer
ALM Administrator & Software QA Pro at a healthcare company with 501-1,000 employees
it_user199773 - PeerSpot reviewer
Team Lead at a tech company with 1,001-5,000 employees
it_user715014 - PeerSpot reviewer
Senior Technical Test Analyst at a tech services company with 1,001-5,000 employees

We didn't look through the ROI of using this product. We look more into the ROI of automated tests.

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it_user181566 - PeerSpot reviewer
OATS Engineer-Onsite Consultant at a energy/utilities company with 1,001-5,000 employees

The value created was high in our project as were dealing with an application with high public exposure, so the smooth working of tracking requirements and defects definitely gave a good ROI.

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it_user280140 - PeerSpot reviewer
Test Manager at a tech services company with 501-1,000 employees

We've never calculated it.

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Buyer's Guide
OpenText ALM / Quality Center
March 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.