I use SharePoint and IBM, but OpenText Content Manager is better. The system's ease of use and accessibility for individuals experienced in managing a browser and internal browser make OpenText products user-friendly.

I don't have any previous experience with any other solutions apart from OpenText Content Manager.

We actually had two systems in-house for many years. We consolidated down to one.

We used IBM FinNet and Documentum for migrations, which were not part of OpenText then.

We used various tools previously. We want to go to one integrated environment. But we have to benchmark the tools to determine whether they decrease or increase efficiency and then optimize all the processes. We have too many solutions that are too costly, and we want to go to one integrated environment.

The organisation did not use an EDRMS to manage records prior to implementing HPE CM. In the past, Access databases and catalogue systems have been used.

We did not use another solution prior to this one.

We did not have a previous solution.

We previously used a custom “in-house” solution, which did not allow us to manage “electronic items” as records.

I have used custom and integrated SharePoint systems that were not able to handle large amounts of content as easily as HPE Content Manager. Managing the moving of content was particularly difficult and SharePoint’s security model doesn’t allow for security classifications to be added to content to restrict access. The long-term management (applying retention schedules) of content for archiving was much more difficult to implement.

I am not aware of any previous solutions.

TRIM is a reliable solution and has EDRMS compatibility, which others products lack. Hence, we never really looked at other products.

We have used many that do not deliver what they say so we chose the above because they deliver the goods. However, licensing is always an issue.

I have trialed other EDRMS solutions, though Content Manager is the software leader.

There was no document management system for the entire organization. However, one department (legal) was using Worldox, due the integration with their case management system.

Prior to the use of Micro Focus Content Manager we made use of SharePoint. We switched to the current solution since it provides a more mature process of records management. 

We used different in-house solutions over 15 years ago. They didn’t have many options and someone in-house had to create and manage them.

Our previous solution was outdated and non-compliant.