OpenText Data Protector Pricing

MP
Individual Contributor at Unemployed customer

Pricing depends on the licensing. Again, because now we are just going through different licensing, going through premium licensing, where we used to just call it a traditional base, we used to even have a capacity-based and et cetera here, but now we have some licensing confusions here. Because the customer now says, "We used to work on previous versions and still have active licenses available, so why don't we migrate or use those active licenses when we decide to upgrade?"

We have a lot of questions where we get confused because we just say it's possible. The theory suggests that it is not possible because we just tried it when we went to the customer and asked them to upgrade from version nine to version eleven. According to theory, if we want to upgrade from version 9 to version 11, we must first go from 9 to 10.4 and then to 11. But we did R&D, and we were able to export and import IDBs, and we were successful by migrating IDB and upgrading directly from nine to eleven. We succeeded.

We were concerned because we were unable to obtain the necessary support. DP is an extremely useful tool.

We have many competitors who are pricing better, and we believe that our pricing is higher. They used to customize those based on the product when they just wanted our pricing because I only see most of the licensing team. Because when I was working from HPE to Micro Focus, HPE had hardware as well as licensing, and they used to manage to go through the imagines between hardware and licensing, which was manageable.

Micro Focus is purely software, and we don't have that margin where we can reduce the licensing terms or the licensing cost. We lagged because most of them just wanted to go through traditional licensing, they just wanted to go with express licensing because most of the processes were going through virtualization, and so on. 

We definitely need to improve the price for licensing, in my opinion.

I would rate the pricing a three out of five.

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JA
Senior Systems Engineer at a real estate/law firm with 1,001-5,000 employees

Data Protector can get expensive. Each integration component is a license, mostly per client, that you have to buy,

If you are using disks for backups, it is licensed by terabyte.

If you are using tape drives, it is licensed per drive.

Once you are licensed and as long as you are paying support, the licenses can be transferred from version to version.

I have used the same licenses since Data Protector, Version 6, for my current employer. Other than adding licenses for capacity or have more integration, the base set has been the same for nearly 10 years. They are still in use with Data Protector, Version 9.

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A. AhadAlam - PeerSpot reviewer
Head Of Systems Group at NCCPL

The licensing cost is too high. It costs us a lot when we migrate with the appliance.

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Buyer's Guide
OpenText Data Protector
March 2024
Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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AH
Project Manager and Technical Consultant at a computer software company with 201-500 employees

The license for the solution is very expensive compared to the other products in the market. There are two types of licenses. Now, they are forcing all the companies to go for their capacity license, which is very costly. If a company is growing, it will require more of the solution, and the company will have to pay more.

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Takashi Asano - PeerSpot reviewer
Sales Engineer at Palo Alto Networks

Pricing for Micro Focus Data Protector is reasonable.

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SJ
Enterprise Engineer at Computech Limited

The pricing is around $3,000 to $5,000. The charge additionally for support and to scale.

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Sarvesh Rane - PeerSpot reviewer
Technical Support Engineer at Unified Data-Tech Solutions Pvt Ltd

The pricing falls somewhere around seven out of ten, where one being cheap and ten being expensive. It's neither too expensive nor very cheap.

Usually, I work with the standard license rather than a capacity-based one.

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BL
System Engineer at Tarch

I rate Data Protector six out of 10 for affordability. I don't know the exact cost, but the Micro Focus license is expensive compared to other products like VM. You can back up VMs for free.

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Mangesh Masaye - PeerSpot reviewer
Manager at UPL

There is a perpetual license involved in addition to support which needs to be renewed annually.

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Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees

The setup cost is not so large compared with other software, while as far as licensing goes, I suggest one per capacity (Front End TB) if the environment is heterogeneous with both physical and virtual servers.

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GK
Head of IT-Infrastructure at a construction company with 11-50 employees

We switched from device licensing to volume-based licensing for Data Protector.

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JW
Virtualization Systems Administrator at a university with 10,001+ employees

You get what you pay for so don’t skimp.

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AK
Assistant General Manager at a computer software company with 5,001-10,000 employees

The solution's price is more reasonable than the other vendors.

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NH
Director at Random Group Ltd

Data Protector has an annual license, and it's reasonably priced. 

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Adil Mughanlinskiy - PeerSpot reviewer
Lead Backup Administrator at DreamArt Creative Agency

The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices.

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EZ
Head of Virtualization and IT Services Area at a comms service provider with 1,001-5,000 employees

I don't have any insights into the licensing or costs. It's not an aspect of the solution that I handle directly.

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SB
Project Team Lead at Microlink.in

Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing.

There are two main types of license, one being a perpetual license with a one-time charge and the other is a subscription license where you pay every year. With either type, scaling up is not a problem; you can just buy the appropriate license that is in compliance with your needs, and there is no limitation here.

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RagidKader - PeerSpot reviewer
Lead Solutions Architect at New York University

High in SA renewal cost for not future development 

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it_user330159 - PeerSpot reviewer
System Administrator at a healthcare company with 1,001-5,000 employees

Initially in the data centre our first quote for NetBackup licenses for exchange integration and NDMP was about AU$200,000. Our complete Data Centre HP Data Protector deployment was AU$46,000.

Since our deployment HP has introduced capacity based licensing for Data Protector. I would advise any potential customer to look at this option, it may work better for their organisation. On balance if deploying today I would tend to prefer the capacity based licensing model. But do the sums and make sure it work for your organisation. The other point is even traditional Data Protector licenses is very flexible and relatively inexpensive, this allow an organisation to build an Enterprise backup architecture over time and allows in to evolve to meets changing requirements.

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XT
Backup Administrator Individual Contributor at a financial services firm with 10,001+ employees

Our licensing is on a capacity basis.

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AD
Datacenter Engineer at Al Ittefaq Steel Products Company

Recently, we've seen a huge improvement in the licensing team. They're now phenomenal.

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it_user503607 - PeerSpot reviewer
Data Center Manager at a healthcare company with 51-200 employees

Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required.

If time and quantities permit the use of a single tape device, then there is no license cost above and beyond the initial base product purchase. (This includes a single tape drive license).

As your data environment grows, you can add as many sources as you like with no additional costs.

It is only when expanding the number of backup devices (tape drives/arrays, disk targets, etc.) that additional licenses are needed.

I personally have deployed this product at many customer sites and I only needed the basic, out-of-the-box license to protect an entire data center.

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OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees

For us, the solution is bundled with other HP licenses, so I can't say how much the licensing is exactly. There are no other costs above the standard licensing fee, however.

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it_user354912 - PeerSpot reviewer
Assistant Consultant at Tata Consultancy Services

The licensing structure provides cost savings to business.

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it_user330153 - PeerSpot reviewer
Technical System Analyst at a government with 5,001-10,000 employees

The licensing is based on your primary purpose, what type of cloning environment you are utilizing, and if it is a disk to disk copy etc. The technical assistance should help with your decision.

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OZ
Infrastructure Section Head at Citystars Properties

The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment. 

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it_user334902 - PeerSpot reviewer
SAP Basis & Systems Administrator at a retailer with 1,001-5,000 employees

Pricing and licensing clearly depends on the systems that you plan to backup. How many systems do you have to backup (licensing), what kind of support do you prefer for your systems (24/7, 8/5) (pricing).

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it_user382596 - PeerSpot reviewer
Professional: Storage Administration at a tech services company with 10,001+ employees

Get an expert who knows the products, so you can get the best prices possible for both DP and StoreOnce. Because there are some things that can work for the same solution in different ways, hence they are differently licensed as well as priced.

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Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees

This solution is a manager service. We resell this product with the manager service in our private cloud that we provide the customers so for us, it's a good price. However, I do think they should lower the price as there are other, better technologies available.

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AS
Head, IT Network, Security & Data Center at ARABSAT

I would not recommend this product to my colleagues.

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SR
Sr. Manager - IT Systems at a transportation company with 501-1,000 employees

The product is reasonably priced. It's not too expensive. 

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it_user587901 - PeerSpot reviewer
Systems Engineer at a pharma/biotech company with 5,001-10,000 employees

It’s important to get your licensing right as this will drastically Influence the pricing.

Consider the following:

  • How much Data is getting backed up on a weekly basis?
  • What are your Data retention policies?
  • How many different types of Integrations, i.e. Oracle DB’s /SQL /Exchange /SharePoint/VMware, etc., your company has? (These numbers could influence the licensing model you adopt, as the more integrations you have – the capacity licensing model may be the most cost effective.)
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it_user381594 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees

I would say that some licenses are quite expensive and it is not a cheap product, but it is worth it. The features, flexibility, and robustness of Data Protector speaks for itself.

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JM
Founder at a comms service provider with 11-50 employees

In terms of licensing, you just pay for the licenses you use. That said, it depends on what you want to do - depending on the functionality you need. With capacity-based licensing, you just pay for the size of the backups, and you have all the functionality that comes with the platform.

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it_user415407 - PeerSpot reviewer
Corporate IT Manager at a media company with 1,001-5,000 employees

It's expensive to add features.

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it_user405447 - PeerSpot reviewer
Systems Consultant at NIIT Technologies Limited

Licensing of the product is component-wise; I found it quite expensive when it comes to online backup.

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it_user384222 - PeerSpot reviewer
Technical Consultant with 51-200 employees

Pricing is fairly competitive. Licensing can start to become expensive depending on the features required. If many features are required, then usually competitors have a better price.

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it_user381021 - PeerSpot reviewer
Manager, Technology Infrastructure at a financial services firm with 501-1,000 employees

It has dead simple licensing and the pricing is appropriate for the features provided.

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it_user342660 - PeerSpot reviewer
Senior Systems Specialist at a financial services firm with 501-1,000 employees

In theory, the pricing structure is quite simple: just pick what you need. But the price tag might be a little on the high side.

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PR
Operations Manager at a wholesaler/distributor with 1-10 employees

The solution requires paying for a license.

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it_user611967 - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees

Data Protector has one of the most flexible and affordable prices. I suggest the following:

  • Always check the expiration timeframe for the data
  • Keep the SLA actualized for every unit
  • Avoid backing up data without control and for longer period of times than needed
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Yilak Yigezu - PeerSpot reviewer
CTO at united system integrators

They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive.

If Micro Focus Data Protector has a universal license for every aspect of the operation, there would be no limit to us. For example, they have a different license for Exchange, Oracle, and SQL. You have to have an online license, it can be an expensive adventure.

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it_user381045 - PeerSpot reviewer
IT Adminstrator at a tech services company with 501-1,000 employees

Licensing of HP Data Protector is one of the best things about this product. We have a lot of flexibility to choose TB or number, Online Extension, etc. Also, one Cell Manager license grants unlimited file system backups, so you can use one or a number of licenses in a small environment. This makes the product very attractive.

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it_user10158 - PeerSpot reviewer
IT Technical coordinator at a engineering company with 201-500 employees

The licensing approach is very convenient and useful because if you purchase the license based on physical drives, you can backup everything on them. If a new server application is deployed, you can start backup to it immediately. Other license, possibilities are available, for example if you have some D2D appliance you can acquire licenses based on the per-terabyte approach. The maintenance contract grows every year by 5%.

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it_user437310 - PeerSpot reviewer
System Engineer with 501-1,000 employees

Licensing is categorized for each sub component rather than on the basis of services which is what we would like. For example, there is one license for all GREs, and similarly one license for all zero downtime backup products.

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it_user381510 - PeerSpot reviewer
IT SysAdmin at a manufacturing company with 1,001-5,000 employees

HP Data Protector is an expensive solution.

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it_user366666 - PeerSpot reviewer
Operation Team Manager at a consumer goods company with 1,001-5,000 employees

It's not an expensive solution.

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it_user330393 - PeerSpot reviewer
Director at a tech services company with 51-200 employees

HP will try to sell you on capacity-based licensing first; make sure that they also quote on "classic" licensing as this can come in much cheaper for large-but-simple environments.

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it_user389994 - PeerSpot reviewer
Storage Administrator with 1,001-5,000 employees

They have a small charge for client licenses, which is good. It depends on what licensing model you have, whether you have a capacity-based licensing or have to pay for each separate component.

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it_user321693 - PeerSpot reviewer
Infrastructure Coordinator at a tech services company with 501-1,000 employees

It's a very good choice, but requires a specialized professional.

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it_user402048 - PeerSpot reviewer
Systems support and operations manager at a retailer with 1,001-5,000 employees

It has lower prices than its competitors, especially for advanced backup to disk.

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it_user324942 - PeerSpot reviewer
Network admin/security at a government with 1,001-5,000 employees

Check the available options to ensure your purchasing correctly for your requirements.

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it_user321039 - PeerSpot reviewer
Infrastructure Supervisor at a retailer with 1,001-5,000 employees

Pricing and licensing is rarely bad for the end user.

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it_user487941 - PeerSpot reviewer
Diretor Tecnico

Avoid using many LTO drives; when using fewer drives, the price will be extremely good.

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it_user320259 - PeerSpot reviewer
CTO Infrastructure, Tehcnical Support, & Operations at a healthcare company with 1,001-5,000 employees

For us, it's a very expensive product.

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Rami.chiha - PeerSpot reviewer
Principal Systems & Storage Engineer at a tech company with 51-200 employees

I advise to install two cell managers with MOM license in case you have a DR site.

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Buyer's Guide
OpenText Data Protector
March 2024
Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.