The benefit is that we are able to use some features and we can provide external customers with the ability to monitor their devices.

It has improved our workflow, which is now easier with the solution. However, it's not an enterprise scalable solution. We are serving over 500 managed customers and 10 to 50 customers are being added every month. There are limitations to the number of tenants and groups we can add.

NNMi is super robust and seamlessly connects everything across applications, infrastructure, server, storage, and networks. We wanted to connect the dots together.

We have implemented not just NNMi, but the entire HPE suite. The trigger to do this was the digital transformation that we are undertaking at my company, which was really fueled by the desire to give a completely different digital experience to our employees.

We started out with adopting the cloud. We started out with an Office 365 migration a couple of years back. We did it in record time. We migrated 125,000 plus mailboxes in 18 weeks. We looked at a case study on the Microsoft website, and once we liked that, and IT liked it too, our users loved it. And users love Yammer, because that's their way of going ahead and chattering about with everybody else.

Then we said, “Why not get everything else on the cloud too, rather than being on premises”? We also had a lot of end-of-life infrastructure and we said, “Okay, we've got to go significantly into the public cloud”.

We're very heavy in Microsoft Azure and in about nine months we've migrated our entire enterprise application landscape onto the public cloud. We're talking about close to 200 applications outside of SAP itself, which we upgraded to SAP HANA. Everything else is in the cloud. We have a true hybrid infrastructure out there. We're also on AWS, of course. We have our trouble-ticketing system on AWS, so if Azure goes down, we've got something else up and running. And of course, we use it for disaster recovery.

NNMi has proved to be certainly better in a) giving us slightly better capabilities to switch to alternatives when incidents do happen, and b) being able to optimize our costs on the infrastructure monitoring side. Now we have the ability to monitor all of these networks globally from a single tool.

We are using it for network discovery and troubleshooting enforced management. We are expanding it to cover the performance and the traffic part as well.

Because of the topological network mapping, our management can quickly take action when there's a network problem.

So actually it makes our life a lot easier in identifying if you've got problematic areas.

Miss very few events. Rich reporting features.

When some metric device has some issue, for example there is some server connected that hosts some application, and that application might be a web portal or internet banking customer we are providing services for, when this device is down service is not available to the customers of our customers.

It makes our work easier.

Our NOC is heavily using and dependent on the product for quick action and troubleshooting network issues.

It helps us to solve our network problems and it helps us to solve customer problems to whom we are providing IT services. I would say that it self-tested, the time it took us to repair those problems.

The network Manager has improved incident tracking and speed of response to trouble tickets.