We use the product monitoring network infrastructure, interfaces, and devices.

We're working on fault, availability and performance. We have iSPI on the network for metrics and traffic.

We are a service provider and deploy in multiple locations such as banks and commercial organizations which have larger networks with 200 and sometimes 2,000 or 3,000 devices. Some of our customers have network teams of 25 to 30 but most have less than that, usually anywhere between five to 20 people. Most are IT admins, IT managers and workers in IT departments. 

Our primary use case is for network monitoring, switches, routers, firewalls, all kinds of network equipment you can utilize for monitoring. It allows for multiple integrations for SNP purposes. There are many different use cases for the utilization of the product. 

I'm an IT architect and technical consultant and we partner with Micro Focus. I've dealt with over 1,000 customers who use the product and each organization has multiple customers and multiple users across multiple regions, in the Middle East, India, and other countries. The product is used mainly by IT managers and IT admins. 

It's quite a robust tool for network monitoring solutions. It has gradually evolved over time from a long initial stage to now where it's a very high scale product. It's good for the small tier enterprise role of infrastructure and handling, it's capable of handling multiple nodes and has global architecture - it's quite a good product.

Our company uses the solution to manage all nodes, switches, routers, firewalls, cameras, and IoT, WAPs, IP phones, and many more. It completely manages all of our endpoints and network devices. 

The solution tells us when a link goes down or when a device goes offline. For example, we have thousands of cameras and can quickly see when one goes offline on the NNMi. It uses ICMP and SNMP to pull data from that device to report that it is offline. Fault and performance monitoring and reporting of all nodes in the Infra. 

We also use the solution for our topology. From there, we can see the map of how all devices are interconnected to one another.  

Throughout our company, we have ten to twenty network-supporting engineers and managers who use the solution.

We are using virtual servers. We have two servers, they are set in fail-over environments. One is active, one is waiting.

I work for a very big enterprise. Any employee could technically access this tool, but only a few of them are interested. Roughly 50 people working in specific departments access this tool — mostly the network operations team.

We install, integrate, customize and configure this solution for our clients. We are system integrators who resell tools to our customers and we are partners with Micro Focus. 

We are using the solution for network monitoring.