Micro Focus Network Node Manager Reviews

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Consultant
Technical architect at a tech services company with 10,001+ employees
Jun 26 2017

What is most valuable?

It gives us a good overview of what's happening in our networks and the devices in the networks. And it allows us to act very quickly when some problem is detected.

How has it helped my organization?

When some metric device has some issue, for example there is some server connected that hosts some application, and that application might be a web portal or internet banking customer we are providing services for, when this device is down… more»

What needs improvement?

As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way.
Consultant
Associate Director at a tech services company with 10,001+ employees
Jun 04 2017

What is most valuable?

Topology creation is the most valuable feature.

How has it helped my organization?

We are using it for network discovery and troubleshooting enforced management. We are expanding it to cover the performance and the traffic part as well.

What needs improvement?

The deployment architecture and installation part needs improvement. In regards to the voice monitoring piece, there is a lot of scope for improvement. Voice monitoring/end-to-end… more»

What other advice do I have?

You should interact more with the customers and listen to your voice. Try to make the product better from the usability perspective.
Find out what your peers are saying about Micro Focus, IBM, CA Technologies and others in Network Management Applications. Updated: April 2019.
339,601 professionals have used our research since 2012.
Real User
Support Manager at a tech vendor with 51-200 employees
Jun 04 2017

What is most valuable?

We mainly use it for monitoring notes, and if you've got outages and stuff like that.

How has it helped my organization?

So actually it makes our life a lot easier in identifying if you've got problematic areas.

What needs improvement?

That is a little bit difficult for me because I haven't been personally dealing with the software directly, so the subcontractor has been the face in informing us what the product is… more»

What other advice do I have?

We base our decision of vendor really around the support issue. It's really about stability of the product you have, and your escalation levels should also be playing a role, because… more»
TorgeirSørheim
Real User
Seniorkonsulent Nettverksstøtte at a healthcare company with 1,001-5,000 employees
Oct 01 2017

What is most valuable?

Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents… more»

How has it helped my organization?

Our NOC is heavily using and dependent on the product for quick action and troubleshooting network issues.

What needs improvement?

Reporting. Even though this is available in separate software (iSPI) there is potential in making the reporting more SLA-aware and more intuitive.

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

Initially, keeping the default settings is wise. Get familiar with and become knowledgeable in the product before getting into advanced tweaking.
Consultant
Snr System Specialist at Tieto finland
Jun 14 2017

What do you think of Micro Focus Network Node Manager?

What is most valuable?

It gives us an overview of the network. How is it performing? Are there some problems? It allows us to see what happened in the past.

How has it helped my organization?

It helps us to solve our network problems and it helps us to solve customer problems to whom we are providing IT services. I would say that it self-tested, the time it took us to repair those problems.

For how long have I used the solution?

I have been using this solution for twenty-four years.

What do I think about the stability of the solution?

I has been stable for 24 years.

What do I think about the scalability of the solution?

It provides very good scalability from 200 nodes to 30,000 nodes and from 2,500 interfaces to 60,000 interfaces.

How is customer service and technical

PankajSoni
Consultant
Sr. Consultant at a tech services company with 10,001+ employees
Sep 17 2017

What do you think of Micro Focus Network Node Manager?

What is most valuable?

Real time network monitoring application: It is very stable, which provides quick root cause analysis (RCA) for any network faults.

What needs improvement?

Only to improve the GUI.

For how long have I used the solution?

I am working on couple of products in NMS/EMS Technology. Below are the products name: Micro Focus Network Node Manager NNMi (9.2x, 10.10 and above).

What do I think about the stability of the solution?

Only HPE/IBM/BMC and SolarWinds tools are very stable.

What do I think about the scalability of the solution?

No issues in tools.

How is customer service and technical support?

Not good compared to IBM or Zenoss support.

Which solutions did we use previously?

It is fully depends on costing, customer, and architect.

How was

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Find out what your peers are saying about Micro Focus, IBM, CA Technologies and others in Network Management Applications. Updated: April 2019.
339,601 professionals have used our research since 2012.

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What is Micro Focus Network Node Manager?

Network Node Manager is network management software that unifies fault, availability, and performance monitoring to helps you improve network uptime and performance, and increase responsiveness to business needs.
Also known as
Network Node Manager, HPE Network Node Manager
Micro Focus Network Node Manager customers
T-Mobile, Retegal, Sentara Healthcare

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