OpenText Network Node Manager i Room for Improvement

Mirit Goldring-Boymshtain - PeerSpot reviewer
Delivery Manager at We R Tech

They should add AI options in the product's next release.

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Zain ur Rehman - PeerSpot reviewer
Deputy Manager Information Security at Central Depository Company of Pakistan

Micro Focus Network Node Manager is not the best when it comes to drilling down for more visibility, especially regarding traffic.

Performance and analysis need to be improved as well.

You need a special team to work on this product, and not everyone can use it.

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Qusai Abuomar - PeerSpot reviewer
Service Assurance at Elm Co.

The stability can be improved.

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Buyer's Guide
Network Management Applications
March 2024
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Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx

The network phase in the product could be improved. Other tools such as SolarWinds have real-time bandwidth, and they can calculate bandwidth in MBs, which means something. But Micro Focus Network Node Manager always watches bandwidth. With Micro Focus, bandwidth utilization networks always show in bytes. It makes it difficult for the end-user to calculate. Micro Focus needs to offer customized dashboards. The reporting is very complex. It's not simple.

As a network person, I want to see the top end network devices, who is using maximum bandwidth or who is using maximum MB. It only requires a very simple graphic, a simple dashboard that I have customized myself. I would prefer to deploy SolarWinds or PRTG.
Unfortunately, our company only deploys Micro Focus. 

Additional features that could be included would be customizing some simple features like dashboard support. They also need to upgrade their level of support and focus on their customers. That's what's important.

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Prem Raj - PeerSpot reviewer
Senior Information Technology Security Officer at alpha

In terms of improvement, I would say that the resources utilized could be a bit higher, and that is one of the challenges that isn't optimized to my expectations.

For additional features that could be included, I have nothing to suggest for now. Things are going well. It's really a classic model. If it's moved over to cloud then it could definitely become a living giant in the market. 

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Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security

The solution should integrate with NAC servers other than only LDAP. The world has evolved so your monitoring device should be able to integrate with other NAC servers. We deployed in December 2022 and version 2022.11 still cannot integrate with NAC servers such as Forescout and Cisco ISE

The topology maps can sometimes be very clumsy. If you are explaining them to someone, then you need to enlarge them just to prove a point. 

Features such as API for third-party integration can be a very good thing.

The reporting needs improvement unless you integrate it with Micro Focus OBM which allows for proper reporting. A small environment that cannot afford OBM is stuck using the solution's inbuilt reporting. 

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SI
PM at a energy/utilities company with 10,001+ employees

I'm pretty satisfied with this tool. We have some specific devices that are not integrated very well, for example, Barracuda Firewalls. They have to improve this, but this is a specific situation. 

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it_user567819 - PeerSpot reviewer
Sr Solution Architect/OSS at Etisalat

The network monitoring side is pretty good, but the performance side is poor. I would like to see this improved in the next version. HPE has Vertica now. I am expecting to see in Vertica what I didn't see in Version 10.0 of this solution. I now have to wait until version 11. It's hindering us so much because we cannot give it directly to customer because after a number of connections, the systems goes down within one minute. After 10 people log on at the same time, the system stops. Generating a report can take from 30 seconds to 10 minutes. Due to scalability issues, we have implemented another solution to take the data out from one database and put it in another one This is a big limitation.

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Muhammad-Bilal - PeerSpot reviewer
Integration Consultant at Multilynx

I haven't had a great experience with this solution because the dashboards are not customizable and it's not user-friendly. The market has changed and people are now focused on mobile solutions, tablet solutions, or dashboards, which I prefer to use. I'd like to see dashboard customization and customized reports.

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SI
PM at a energy/utilities company with 10,001+ employees

Technically speaking, I'm facing some issues when monitoring Barracuda firewalls. There is some room for improvement in this area.

The documentation for the initial/upgrade setup present errors sometimes.

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PS
Sr. Consultant at a tech services company with 10,001+ employees

Only to improve the GUI.

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it_user567804 - PeerSpot reviewer
General Manager Strategic Programs at a tech services company with 10,001+ employees

I want to have some of those nicer features for when networks go flapping. I want to receive alerts before problems occur rather than when it actually goes down. We need to have our service providers working very closely with us, which will not necessarily happen. We still have submarine cables getting cut which would completely leave us blacked out. But, those are not necessarily problems that happen very often.

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AS
General Manager at a energy/utilities company with 10,001+ employees

We had some issues with some of the features, some modules are not meeting expectations. Additionally, they need to start following some of the latest trends.

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it_user671325 - PeerSpot reviewer
Associate Director at a tech services company with 10,001+ employees

The deployment architecture and installation part needs improvement. In regards to the voice monitoring piece, there is a lot of scope for improvement. Voice monitoring/end-to-end voice monitoring, whether in a voice over IP(VoIP) or a voice over PSTN, if I'm making a call, it should be monitored irrespective of the path/carrier that I am passing through.

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it_user368232 - PeerSpot reviewer
Director of System Management Design at a comms service provider with 10,001+ employees

It needs better management for the routing protocol, which right now is really not very good. While it does allow us to come in and quickly manage faults in the network, there are issues with the connection and packages between the physical and software layers of the router.

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it_user671343 - PeerSpot reviewer
Support Manager at a tech vendor with 51-200 employees

That is a little bit difficult for me because I haven't been personally dealing with the software directly, so the subcontractor has been the face in informing us what the product is capable of. Hence we came to the sessions now in order for us to have first-hand information on what all these products are capable of.

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WL
Enterprise System Management at a tech services company with 51-200 employees

A little better documentation, books updated like HP Network Node Manager: Getting Started.

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it_user671304 - PeerSpot reviewer
Technical architect at a tech services company with 10,001+ employees

As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way.

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it_user567834 - PeerSpot reviewer
Team Leader Data Center Services at a retailer with 1,001-5,000 employees

I think the technical support should be improved.

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it_user746679 - PeerSpot reviewer
Seniorkonsulent Nettverksstøtte at a healthcare company with 1,001-5,000 employees

Reporting. Even though this is available in separate software (iSPI) there is potential in making the reporting more SLA-aware and more intuitive.

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Buyer's Guide
Network Management Applications
March 2024
Find out what your peers are saying about OpenText, IBM, Broadcom and others in Network Management Applications. Updated: March 2024.
765,386 professionals have used our research since 2012.