Micro Focus Operations Manager Room for Improvement

Delivery Manager at a tech vendor with 1,001-5,000 employees
It depends on the contract a user holds with the company, but technical support could be improved. We work with a vendor of Micro Focus. If you need support for the OBi or BBD, you might be able to use R&D. If we need something we call R&D and get level one support. The stability of the solution has become problematic and should be improved. The pricing is a bit expensive for smaller companies. View full review »
Iegor Skrynnyk
Solutions Architect at a tech services company with 201-500 employees
The advancement of this solution seems to have stalled. These types of products have a long history and it may be best to create a brand new application, from scratch. It is difficult to suggest significant improvements. The initial setup of this tool is complex for people who lack experience with it. It would be great to improve the automatic discovery of application topology. View full review »
Team Lead of Endpoint Solution Management at a financial services firm with 5,001-10,000 employees
The service takes a very long time to start and it requires a lot of resources. A huge amount of memory is required. The setup process should be simplified and faster to complete. View full review »
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