Micro Focus Operations Manager Archived Reviews (More than two years old)
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May 25 2018
Reduced the number and duration of outages as support teams are notified immediately when something goes wrong
What is most valuable?The various types of monitors are very useful. We use them all: * Threshold monitors * Log file monitors * Open message templates * SNMP trap monitors * Process monitors * Database and infrastructure SPIs. Additionally, the Performance Manager provides great insight into our systems' performance.
How has it helped my organization?It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks. The integration with the ticketing tool makes sure that there is a record for every issue.
What needs improvement?Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly. For additional features, we are looking forward (and implementing) OMi 10.6x.
Jun 25 2017
What is most valuable?It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's. This seems to be the most valuable feature for us right now.
How has it helped my organization?We have a central screen that alerts us to problems from all parts of the business. This enables our operations team to have visibility of all issues and deal with them or call out as required.
What needs improvement?I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers. We're looking forward to that upgrade.
What other advice do I have?Plan your implementation. Learn what's really important to your business that's not even from an IT perspective. That's only natural production or sale side or whatever it is and use that to map it onto your implementation. That's what I would say.
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Jun 04 2017
The most valuable feature is its ability to integrate with everything. There are not enough skills within the African region.
What is most valuable?The most valuable feature is its ability to integrate with everything.
How has it helped my organization?It identifies parse issues pretty quickly. Instead of logging multiple tickets, we actually deduplicate those and just create one ticket, which makes our operations a lot easier to manage during the incident.
What needs improvement?When the systems talk to each other, it becomes sort of a drop and go. And I'm talking purely in our instance, because, from what I see, it seems like none of the other countries have that issue. But it goes back to not having enough skills within the African region, with HPE and with all their… more »
Which other solutions did I evaluate?We use VMware, Fortinet, and Cisco. We are staying with HPE because we use HPE for all our server and storage. Cisco for the networks, Fortinet firewalls does load balancing now as well; we've actually moved that to them. We don't want to be a single vendor shop. That's why we stick with HPE for… more »
Jun 04 2017
What is most valuable?It's difficult to assess the valuable features. We are living in a small country while HP is more focused on larger companies, so for us it's quite expensive. It's very powerful, but it's quite expensive. The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature.
What needs improvement?We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch. With support, you have to apply some changes which require a restart. That is in fact unacceptable. It's a good product, but there's still too much development to do on the customer's side to have it really working.
Which other solutions did I evaluate?We consider mostly the solution itself when assessing vendors.
Jan 10 2017
What is most valuable?The most valuable feature is the integration with other HPE products because it enables us to feed all the information into same area; whereas before it was in different sites. It is very adaptable and relatively easy to install.
What needs improvement?I can't think of any areas for improvement at the moment, but we haven't had it for long enough for me to say. We're still in the process of assessing it. It's been pretty impressive so far.
Which solution did I use previously and why did I switch?We were coming to the end of life with the hardware and software we were running, which are also HPE products. We've moved into this new area, so it was a combination of the hardware and software.
What other advice do I have?I would recommend this product to colleagues given our current assessment, but we haven’t fully utilized it yet. The most important criteria to us when we choose a vendor are stability and support.
Which other solutions did I evaluate?We're with HPE anyway, but the other vendors would have been Microsoft or IBM. But, really, it's generally going to be HPE because we're already using them.
Jan 01 2017
What is most valuable?This is a mature product. There is good support from HPE and it involves constant updates. There is a path to move on to the next product.
How has it helped my organization?It's our monitor of managers. It's our monitoring tool and it looks after all our servers.
What needs improvement?At the moment, I don't know what the roadmap is for this solution. There's a product that's been out for two or three years now, called Operations Bridge. There is a migration path to that, but it's not an obvious one. HPE has not made that… more »
What other advice do I have?When selecting a vendor, I look for attention to the customer and the support you're going to get when you're going through this. If we do move, it will be a fairly fraught experience. We want to be confident that either HPE or another… more »
Which other solutions did I evaluate?I've looked at Moogsoft and Nagios as alternative products. There are lots and lots of other ones out there. I’m not sure if we will stay with HPE. We've got a very mature product that would be awful to try and replace. However, if we don't… more »
Dec 24 2016
What is most valuable?It's very scalable and it does seem capable of accepting the volume. You can just keep expanding it as your organization grows.
How has it helped my organization?It integrates with a lot of other products. You can integrate it with ticketing systems and all sorts of software. There are links to software that allows it to be monitored. It's a monitoring system, so it makes sure that everything is up… more »
What needs improvement?There is a new release which is much more GUI based. We haven't moved to the new product, which is OMi. So that probably does more of what I want, and has more to do with event management and is event based. We're using Operations Manager… more »
What other advice do I have?No one would actually use Operations Manager now, so go straight to OMi. I also recommend to study, study, and study to learn the product.
Which other solutions did I evaluate?Because they've been here for 20 years, it's very difficult to move away. At one time, I was trying to influence a change, but it proved to be impossible. Now that I've got more used to the Operations Manager, I'm happier with it. We'll see… more »
Dec 24 2016
Helped us to increase transparency and visibility of the IT department. We would like to see more sensors in the dashboard.
What is most valuable?It's helped us to increase transparency of our line of business, as well as both transparency and visibility of the IT department within the company.
What needs improvement?Currently the BVD, it's not living. We would like to see more sensors in the dashboard. If you go over 60 miles on the screen, nothing happens. Part of our BVD is a map of Switzerland with some highlighted agencies where there is something specific happening. If it moves over 60 miles over this location, nothing happens. But there are 160 locations and it's not always very easy to find out if… more »
Which other solutions did I evaluate?The initial trigger was that we had a new head of communications and she has been working for a newspaper before where they had a very large newsroom. So we had to have a newsroom too and we had to fill it with content and the BVD was the best thing for it. At the time, we were approached by HPE to be the first user of this product and then we started the work with them. That was the way we went.
Jan 13 2016
What's most valuable for us is the ability to see all events that occur on our network. It needs better correlation from the box rules.
What is most valuable?What's most valuable for us is the ability to see all events that occur on our network.
How has it helped my organization?It gives us the ability to monitor the entire infrastructure proactively and reactively. We can build incident event management and problem management processes in case of a problem so that an event is registered. We can then change the… more »
What needs improvement?There are a couple of areas of improvement: * Performance needs to increase; and * Better correlation from the box rules.
What other advice do I have?Plan and then integrate. Planning requires a good assessment of your needs. Be prepared also make some in-production investments because you'll likely need to make changes on-the-go as you determine how to correct mistakes.
Which other solutions did I evaluate?We did evaluate other options, but the suite of HP solutions -- Operations Manager, SiteMinder, Essentials, Service Manager -- is better than anything else out there.
Mar 31 2015
I like the OVPA plugins for the various OS levels but there were some deployment issues on certain OS levels.
What is most valuable?The OVPA plugins for the various OS levels.
How has it helped my organization?I'm not using it now, but when I was, it was the capability of auto fixing issues that could be customized per device, OS, or application. That seemed to make people the most excited.
What needs improvement?It can be cumbersome to get up and running. And it's very expensive.
Which solution did I use previously and why did I switch?No, but I've used Nagios after the fact at other places because it's cheaper, but it has much less flexible.
What other advice do I have?Be patient, and take things step by step to get it going. Once that takes place, it's pretty self-sufficient.
Which other solutions did I evaluate?No other options were looked at.
What is Micro Focus Operations Manager?
Micro Focus Operations Manager is infrastructure monitoring software that proactively performs root cause analysis to help you reduce the time to repair and the cost of operations management.
Also known asHPE Operations Manager
Micro Focus Operations Manager customers