OpenText Operations Bridge Initial Setup
DC
David Collier
Co-Founder at Nobius IT
Installation can be conventional or container (Docker) based. This gives the potential for auto-scaling and resilience; however, the last version I used (2019) was not able to exploit the full benefits of containerization. In either case, installation needs very careful planning - which is good as it focuses the mind on what needs to be monitored.
Consider OpsBridge as being the "SAP of ITOM". It requires dedicated resources to configure and administer.
View full review »MG
MiritGoldring
Delivery Manager at AMAN
The initial setup is pretty straightforward. It's not complex at all.
The solution is easy to install, which is wonderful.
View full review »The initial setup for Micro Focus Operations Bridge was complex. You have to plan it before you deploy it because it's an extensive product, and for its deployment, my company used a big team.
The full deployment of the Micro Focus Operations Bridge took nearly three weeks, and the integration for operations and monitoring took nearly two months.
On a scale of one to five, setting up the solution is a four out of five for me.
View full review »Buyer's Guide
OpenText Operations Bridge
April 2024
Learn what your peers think about OpenText Operations Bridge. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
DS
reviewer1581648
Senior Analyst at a consumer goods company with 10,001+ employees
The initial setup is a bit more complex than straightforward. I'd rate it a three out of five in terms of ease of setup.
I was not here for the latest deployment. However, based on my experience, usually, it takes at least one month to more to plan, prepare, deploy, and configure.
We have five people who can handle deployment and maintenance.
View full review »It's very complex, but that is reflective of our network design and local delivery. The product could be simpler, but the complexity we experienced was our problem.
View full review »MP
reviewer2131245
Global Monitoring Systems Engineer at a financial services firm with 10,001+ employees
I was not part of the original installment.
View full review »The initial setup is not exactly straightforward. It's complex as it's not just one product. It has to integrate with many other products. A standalone product can be simple, however, when you have an integrated environment, definitely the complexity is increased. How you design it and whether it is standalone dictates the process. Every setup is unique and different according to each individual company.
View full review »The initial setup is simple.
View full review »RK
Rakesh Kanojia
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees
The setup is straightforward. Depending of the architecture/integration, it can take from one to 10 days.
Highly recommend to go for CDF (Containerized Deployment Foundation)
BD
PM436379
System Architect at a comms service provider with 10,001+ employees
Well, the whole installation was a nightmare. They have the evolution guide and the evolution guide is very incomplete. Like I said, that's the biggest thing. It says, well go do this, but it doesn't tell you how to go find the documentation on how to do that or it doesn't exist at all. It's amazing, one of the biggest answers that you get from the supports folks of that is that, boy I wish the developers would document it. Thanks for letting us know how it works. That's not a mature product. They also don't have training from an administrator perspective, only from an operator perspective. How can you release a product and there's no training for administrators?
View full review »Initial setup was straightforward and integration was easy.
View full review »The installation instructions are a mess to the point where the advice given to us by other HPE people has been to not follow the instructions, but to follow the VMEs instead.
The installation for an enterprise IIS solution, rather than just an out-of-the-box one, doesn't work very well. We ended up needing to troubleshoot the installation to get it to work. Installing the IIS filters was a big headache. We installed them, but we couldn’t do anything until we went in and adjusted them. When I left, there was still a problem creating users. We couldn't do any of that, so I don't know if they fixed that yet.
View full review »IK
IrshadKhan
Senior Technology Specialist at a tech services company with 10,001+ employees
It was pretty straightforward.
View full review »We did the initial implementation of the environments together with HPE; we built the production environment, they built the test and development environments as references. It was OK. In hindsight, there were more things that we should have taken into account before we started building, some of which we understood, some of which we didn't. All in all, there are a lot of components.
I think the changes they're proposing now to the product in the next year or two, those might help. We'll see. Or, at least we'll have new problems. But there are a lot of components to install on a lot of virtual machines, if that's your architecture.
View full review »DB
SystemSp206e
System Specialist with 11-50 employees
I was involved in the initial setup. The initial version, that was still BSM 9, was more difficult to deploy than it is nowadays. It has definitely improved in that department. With containerization it would definitely further improve the deployment of the solution.
View full review »Well, implementation is straightforward. It's a reason to implement the dashboard. The more complex things are the numbers that will be produced, but that's not a problem of the product. That's a problem of how to consolidate these numbers.
View full review »For greenfield implementation, which still happens, fundamentally I think Ops Bridge provides a deeper level of understanding of what's going on in the infrastructure. If it's a complex environment, it's difficult to find toolsets that will address it correctly. If you look at the entire offering of Ops Bridge, it's one component in the suite that is relevant for monitoring your environment; detection of what's going in that environment.
If you look at Live and more holistically, all those components that include a BSM, OMi, and other products that I forget, that by itself offers multiple layers in the different technical areas of infrastructure. They work well together for some data modelling challenges, I guess, but overall it works well together and it provides a many-layered insight into what's going on in the infrastructure. You have different levels of how you can see what's going and analyze what you should be doing to address that.
View full review »The setup takes a lot of planning and preparation, like any upgrade. You just have to make sure you have a basic plan. I think it goes like the old adage, “If you fail to plan, then plan to fail.”
View full review »I took over once the product was already running. It's now handled by my team, but I have only recent joined the team.
View full review »Initial setup and deployment has been fairly complex. There are specialized skills and expertise required to run deployments. Once deployed, I think the solution is fairly robust for us to go ahead and use.
View full review »It wasn't complex, but, the DB behind it was the toughest part.
View full review »KL
reviewer1248522
Team Lead Information Security Control at a financial services firm with 5,001-10,000 employees
It took approximately one week to complete the installation and setup. I would say that the setup process is painful.
View full review »The initial setup was straightforward. I had no problems with it.
View full review »Initial setup was fairly straightforward. The documentation is good, so we didn't have a problem with that. There are lots of different ways you can set it up and lots of different architectures. So choosing the one that was right for us was challenging. The documentation was valuable in that it enabled us to choose what we needed to choose.
View full review »For various customers, I deployed it and helped them run it. It has its complexities because IT has its complexities. When you're monitoring IT, you're going to inherit those complexities, but HPE did make pretty good strides to pull in the data sources and make out-of-the-box integrations, both for their products and for third-party products. Making it the most seamless product possible.
View full review »Setting it up is very simple, but you need to design your architecture properly.
View full review »OA
Osamah Abu-Romman
Head of OSS and Services Division at TE Data
The HPE setup is very straightforward. However, once you go into scalability and grow larger, that requires expertise and needs some hard work.
View full review »We performed the initial setup, which I'd rate as 3/5.
View full review »The initial setup had some challenges; but since it was completed, it has been very stable.
The initial installation document didn't have some of the prerequisites we needed to install the software; but we looked at the installation document again recently and they added all that information. So, in our particular case, it was good.
View full review »I was not involved in the initial setup, but I've been involved in migration to a later product. The migration was very complex. It is a very complex product. It probably took me a year before I really felt I understood the product at all. It wasn't something that you can learn in two or three weeks.
It's just a vast complex product and it has also evolved. That's the downside of the product evolving, because there's lots of things that come from its origins and there are some things which have been added, and you can tell the difference. You can tell that it's not brand new because it keeps changing names. It used to be called OpenView and all those commands are OV this and OV that, so I it wasn't updated on that part of it.
View full review »MT
Mathieu TESSON
Responsable supervision at a tech services company with 201-500 employees
I didn't participate in the original setup, so I'm unsure as to if it was straightforward or not.
View full review »TC
TanerCifci
Infrastructure Team Leader at IBTECH
The setup was very complex.
View full review »The initial setup went quite well. It was smooth.
View full review »IS
Iegor Skrynnyk
Solutions Architect at a tech services company with 201-500 employees
The initial setup is complex. It is not easy to understand how to correctly implement it for the first time. Subsequent implementations were much easier because we had some experience. You have to understand what you want to monitor before you start with the implementation, and a technical person is required.
The deployment takes approximately three to five months for a medium-sized implementation.
View full review »The first setup was complex. That is why we asked for a partner's help.
SR
reviewer1451937
Operations Leader - Global Automation at a computer software company with 10,001+ employees
It's very easy to install.
View full review »RD
ITConsula87e
ITSM Consultant at a tech services company with 1,001-5,000 employees
Setups are complex, not straightforward. First of all, there are all the checks that you have to do. You have to see if it does not interfere with other integrated products. There are some parameters that might get lost.
There's a whole bunch of eventual hot fixes and patches that should be installed first. This requires down time, so you bring down the entire system. That's a very bad situation.
View full review »Buyer's Guide
OpenText Operations Bridge
April 2024
Learn what your peers think about OpenText Operations Bridge. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.