Micro Focus Operations Manager Room for Improvement

Rajen Troostwyk
IT Consultant at a financial services firm with 1,001-5,000 employees
There is a new release which is much more GUI based. We haven't moved to the new product, which is OMi. So that probably does more of what I want, and has more to do with event management and is event based. We're using Operations Manager (OM). I want to see better event planning. I would like event correlations. This is the thing I've always been interested in, but with the existing tool, it's been very, very difficult to do. I think this has been addressed in OMi, but I've yet to see that. When I really move to it, then I might increase my rating to closer to a nine. The event correlation is not there and it is a complex tool. Even though it claims to do event correlation, in reality, you could just write a program from scratch to do this. That is fine, but it's not part of the product. For the new one, I believe it's supposed to do that. OMi is supposed to be much better for event correlation. So I'm looking forward to getting down to really using that. View full review »
Mike Duffy
HP Openview/Unix Admin at a financial services firm with 1,001-5,000 employees
At the moment, I don't know what the roadmap is for this solution. There's a product that's been out for two or three years now, called Operations Bridge. There is a migration path to that, but it's not an obvious one. HPE has not made that obvious to us, so I'm trying to find out how we move on. The product and the UI need updating. Everything about the user experience needs updating. I work at the other end, which is the more technical end, and I like what it does. But when a user sees a GUI that looks like it was written in the 1970s, it doesn't fill them with any confidence. It needs more dashboards, more graphs, and more everything that management wants to see. View full review »
DesignMa1b28
Design Manager at a transportation company with 11-50 employees
When the systems talk to each other, it becomes sort of a drop and go. And I'm talking purely in our instance, because, from what I see, it seems like none of the other countries have that issue. But it goes back to not having enough skills within the African region, with HPE and with all their suppliers. Once they sort that out, we won't have to get all the people from other countries to come and do it. It should make it a lot easier to manage. Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products. We have worked with other vendors, but the difference is that the knowledge or the course and certifications are made available in our country, whereas with HPE you have to actually go to a different country. So our challenges are more pronounced with HPE because people are less certified. The functionality of OMi itself is actually cool, but if you can't use it, or if you can't get your teams to set it up properly, then I have to rate it lower. If we could implement it fully, I would rate it probably to be about a nine or a 10. The product itself is a nine or a 10, but because of the limitations within South Africa, it's more of a seven. View full review »
ITConsula87e
IT Consultant at a tech services company with 1,001-5,000 employees
We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch. With support, you have to apply some changes which require a restart. That is in fact unacceptable. It's a good product, but there's still too much development to do on the customer's side to have it really working. View full review »
Thomas Bauman
IT Performance Architect and Head of DB2 at Swiss Mobiliar
Currently the BVD, it's not living. We would like to see more sensors in the dashboard. If you go over 60 miles on the screen, nothing happens. Part of our BVD is a map of Switzerland with some highlighted agencies where there is something specific happening. If it moves over 60 miles over this location, nothing happens. But there are 160 locations and it's not always very easy to find out if there is a yellow light there and which location it is exactly. View full review »
TechAnalyst237
Technical Analyst at a financial services firm with 1,001-5,000 employees
I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers. We're looking forward to that upgrade. View full review »
SystemMoac49
System Monitoring Engineer at a financial services firm with 1,001-5,000 employees
I can't think of any areas for improvement at the moment, but we haven't had it for long enough for me to say. We're still in the process of assessing it. It's been pretty impressive so far. View full review »
Raymond Meijer
Event and System Monitoring Engineer at a financial services firm with 10,001+ employees
Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly. For additional features, we are looking forward (and implementing) OMi 10.6x. View full review »

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