Micro Focus Real User Monitor Competitors and Alternatives

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Read reviews of Micro Focus Real User Monitor competitors and alternatives

Hani Khalil
Service Assurance , Senior Manager at a computer software company with 1,001-5,000 employees
Real User
Top 5
Great visibility, easy to set up, and has very responsive technical support

What is our primary use case?

We publish more than 140 business services to the whole Kingdom of Saudi Arabia. We need to monitor the behavior of service from the customer's perspective which is called real user monitoring. This solution gives us visibility on that. In the same tool, there's another part for diagnostics where we can drill down to the code level and find issues with the code or the data to see, for example, web services code.

Pros and Cons

  • "Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
  • "The solution needs to enhance the management dashboards."

What other advice do I have?

We're just a customer. If the solution is right for a company depends on the environment and if your environment is very complex, like the one we have with many security items. You need to test everything before buying it actually. From the almost six months of doing many POCs on other tools to find a good one for us, I noticed that 95% of these tools are using the same technology and same behavior, however, you need to know your business requirements to decide which would work best for you. If you need just to decide based on the fancy interface you have, you will pay a lot of money for this…
Get our free report covering AppDynamics, Dynatrace, Microsoft, and other competitors of Micro Focus Real User Monitor. Updated: July 2021.
524,194 professionals have used our research since 2012.