Micro Focus Real User Monitor Software Reviews

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Real User
CEO at a tech services company with 51-200 employees
Nov 06 2019

What is most valuable?

If we're talking about an end-to-end solution, it has to come from one vendor, which provides the underlying infrastructure as well. In that case, Micro Focus or BMC would score better than one-point solutions, like AppDynamics, New Relic, or Dynatrace, because they are pure APM solutions. When it comes to end-to-end apps management, integrated solutions score better. Otherwise, you would need a… more»

What needs improvement?

One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap. They need to really do a catch-up game with many of their incoming competitors. They actually need to completely revisit their product development strategy and overall product approach, if they wish to remain relevant in the APM market.

What other advice do I have?

I would go one step back. I would like them to consider the overall holistic solution they have chosen. If they're choosing the end-to-end infrastructure management solution also from Micro Focus, then they need to identify what APM functionality they are really looking for. They should get the POC done for those functionalities in their own environment for the Micro Focus APM solution. If they… more»

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User Assessments By Topic About Micro Focus Real User Monitor

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Micro Focus Real User Monitor Questions

What is Micro Focus Real User Monitor?

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

Also known as
Micro Focus RUM, HPE RUM, MF RUM
Micro Focus Real User Monitor customers

Avea, Maccabi Healthcare Services, TEB

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