Micro Focus Service Manager Competitors and Alternatives

The top Micro Focus Service Manager competitors are
  • ServiceNow
Read reviews of Micro Focus Service Manager competitors and alternatives
Idan Harel
Managing Director at a tech services company with 51-200 employees
Jul 25 2017

What is most valuable?

* Your selected platform, for managing and consolidate ITIL Processes, HR, PPM, CSM, and any new enterprise app you... more»

How has it helped my organization?

One stop shop: All requests for support, new items, changes and anything else can be done in the portal, flexibility of... more»

What needs improvement?

It's missing monitoring capabilities.

What's my experience with pricing, setup cost, and licensing??

The license model is based on a number of fulfillers (active users who play some role within the ServiceNow... more»

Which other solutions did I evaluate??

Compared to other ITSM platforms, ServiceNow is by far the most agile, robust, and scalable platform.

What other advice do I have??

Think big, think simple, think ServiceNow. Have a clear and consistent view of your requirements, what you want to do,... more»

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