Micro Focus Service Virtualization Customer Service and Technical Support

Manager, Director, Share Holder at Marco Technology
I am not impressed with the technical support provided by Micro Focus (for an official ticket). If I go to the user community and I raise an issue in there, I have been contacted by R&D and they help us to solve the problem. Actually, Micro Focus is very good with the technical implementation of all their tools and I am sure that is true for their whole team. I am just not impressed with the official technical support that they just only look into the product manual and not support out of it. View full review »
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