Micro Focus Service Virtualization Customer Service and Technical Support

Ameet Patil
Principal consultant at a tech vendor with 51-200 employees
Most of our tickets go to Micro Focus R&D. On the support side, I would say because service virtualization is newer compared to LoadRunner, most of our tickets get routed to R&D, as opposed to the LoadRunner, where most of the tickets get resolved at the first layer of support. View full review »
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