Micro Focus Software Security Center Room for Improvement

AVP at a tech vendor with 1,001-5,000 employees

The integrability of this solution can be improved. Integration with other tools such as Jira is needed.

We are having issues with false positives that need to be resolved.

Being able to save reports in different formats would be helpful because they could be imported into other tools or repositories.

Technical support should respond more quickly to requests and inquiries.

In the next release, I would like to see a more streamlined output that is easy to manage. They do have a dashboard now, but it can be improved by making it simpler.

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Head Of Information Security at a tech services company with 51-200 employees

This solution is difficult to implement, and it should be made more comfortable for the end-users. Additional documentation may help, but the process overall should be made easier.

Technical support is not good, as they respond slowly. I would like to see different channels of support, and different methods to contact them, such as adding WhatsApp support. I would like to see more engineers and better response time. Even solving problems should be better.

The documentation is not clear and needs to be improved.

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