OpenText UFT Developer Other Advice

Eitan Gold - PeerSpot reviewer
SQA Manager at Elmo Motion Control Ltd.

I would recommend that you ensure that the tool is supported subject to application recognition.

I would rate Micro Focus UFT Developer an eight out of ten.

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Shyam_Prasad - PeerSpot reviewer
AVP - Testing & QA at Laminaar Aviation

Overall, I would rate the solution an eight out of ten. 

When I had challenges with scheduler and calendar control recognition challenges, I faced unresponsiveness. OpenText support (previously Micro Focus) and even SmartBear (OpenText Complete provider) just said , "The current version does not support it." They did not give me a roadmap.

The challenge with big companies is that "it is what it is" and don't address customer problems directly.

Wherever, Eggplant was a niche player, stepped in and readily demonstrated its support capabilities to solve my issue.

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Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at iLAB LLC.

Our customers are maintaining the solution versus us utilizing it by our engineers. We do not have that exposure to maintaining the solution year over year.

I rate Micro Focus UFT Developer a seven out of ten.

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LQ
Systems Engineer at a aerospace/defense firm with 10,001+ employees

We are just customers and end-users.

This is a client-based application.

I'd advise other companies considering the solution to ensure that your organization is mature in the software development life cycle and that the organization has documentation, videos, and knowledge of where the testers can go for that information. It shouldn't be a repeat of a user's manual or a link to their documentation. They need to translate and synthesize the documentation into very bulleted items. 

If I have a user manual that is composed of five pages, I translate all that into three bullet items. The testers do not have time to go and read five pages. First of all, find out where the information is then find five pages of the manual. They might rather go to my tool aides and go bullet item, bullet item, bullet item, and done. Support group needs to put themselves in the shoes of the tester and synthesize the information into succinct and quick tool aides. While it would be easier for me to just put a link to a user manual, which is about a 2,000-page document, no one is going to go through it. 

I'd rate the solution at an eight out of ten as it requires a junior or senior tester that has done test automation before. You can't take a guide that likes to make diagrams and create test cases. It needs to be the lines of code. You need people who know the programming language. If you don't have that background, it is a very complicated tool for first-time users.

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SP
Framework Architect and Test Automation Specialist at a government with 5,001-10,000 employees

I would rate the UFT product 8 out of 10. It's cheaper, but they also have an enterprise license. If you take it, you get the license for both. However, we don't use both.

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DG
Senior Specialist - Quality Engineer at a financial services firm with 201-500 employees

We have a lot of manual test cases that are still waiting to be imported into UFT. The way it was set up was that they imported Excel spreadsheets. They never went in and defined the test steps or integrated with our Jira requirements.

My advice for anybody who is implementing this product is to make sure that you've got your manual test steps documented somewhere for when the tests fail. In my case, I'm working with many tests that were written by other people. I'm trying to run them, and then debug when half of them are failing. There's no documentation around to explain what the tests were even supposed to be doing. So, the bottom line is to make sure that you've got documentation.

I would rate this solution a five out of ten.

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it_user468147 - PeerSpot reviewer
Software Quality Assurance Supervisor at a consumer goods company with 10,001+ employees

Make sure your staff has the technical skill set to be able to properly use it. I guess I didn't mention that in limitations, but it is a fairly more technical tool than UFT. The UFT, I would say for a non-developer, non-technical person, UFT is easier to grasp and use than LeanFT. So you just have to make sure that skill set is there, and the background is there on your team.

I like the direction that it's heading, and as I said, I'm a servant of my team and they're very excited about the product and excited to see the direction it is heading as well.

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DS
Team Leader at a manufacturing company with 10,001+ employees

If someone is starting right from the beginning, I would not recommend they go with UFT. Instead, I would recommend Tosca.

The good points in UFT are the cost, it's easy to use, the installation is quite clear, the licensing model is quite good, and the object recognition feature is very good.

The con is that the code-based it not a good thing. Tosca has better features in terms of analytical capabilities. The impact analysis is available in Tosca, yet not offered in UFT. 

I would rate this solution an eight out of ten.

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JW
Director Testing & Quality Assurance at WBF international vice President

First, continuous assessment, continuous insight and quality, as well as testing that continues to be driven onwards. We have to think about the end-to-end stack, from problem definition to solution delivery, a solution that sees the whole end-to-end lifecycle of the application. The whole vision is important for me.

The problem with automation is that, to research products, if you type in Google what you want to look at, you see a generic subset of the information that applies to you. If you’re paying for something, evaluate that against your own needs and your own company. Your choice of vendor should be working with you in working through your needs specifically from now on and into the future; and if they don’t, don’t choose them. You have to understand where you are now and where your tool should get you to.

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AS
Programator at a computer software company with 10,001+ employees

I requested a trial of the most recent version and I have not yet received a response.

The biggest lesson that I have learned from using this solution is that I cannot automate everything. That had been my initial goal.

Even with the problems that I have mentioned, I think that this is one of the best solutions on the market right now. I tried changing solutions but I was not able to fully automate my application. If they just improve the support then it would be great.

I would rate this solution an eight out of ten.

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PP
Leading SAP Testing Program at a tech services company with 501-1,000 employees

It is a great tool. It is not really rocket science. Once you learn it, you can easily adopt it.

I would rate Micro Focus UFT Developer an eight out of ten.

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OM
Research & Development Engineer at a insurance company with 201-500 employees

I prefer other products like Selenium to UFT, but each product has its advantages. For example, in UFT we can test HTML protocol for the web applications and also desktop applications. Selenium is for web applications only. That is its limitation. If you have to test both and want to install only one product, UFT has an advantage.

Because of all the problems and limitations of the UTF product, I would rate it at only a four out of ten (where ten is the best and one is the worst). By comparison, I would give Selenium an eight out of ten. You can see I think UFT is not my favorite product and it is not good for everyone.

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it_user485034 - PeerSpot reviewer
Software QA Lead at a healthcare company with 10,001+ employees

It's newer so it doesn't support as many technologies which makes the investment a little bit harder for us to absorb more licenses than we currently have or to justify buying any more licenses than we currently have because it only supports a certain subset of our customers.

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Robinson Caiado Guimarães - PeerSpot reviewer
Sales Leader at Better Now

I would rate the solution a ten out of ten. 

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NA
Director, Information Technology Infrastructure at a tech services company with 501-1,000 employees

We use the on-premises deployment model.

I would recommend the solution. I don't think there is any substitute for LeanFT as of now. Some users may be charmed by Selenium because it is open-source, but there is a good part of that community which has gone through the Selenium curve and they know how much time it takes to develop the test scripts with Selenium.

If they were to evaluate LeanFT, they would easily see the difference. One of the important features, which speeds up the automation testing development with LeanFT, is its object repository functions. Object identification is the most time-consuming aspect of building automation tests. LeanFT offers that out of the box. It helps you identify the objects. After that, once you got the object in place, then it's just about building the test scripts. So it reduces your development time significantly.

The most important thing we learned is that it really fits into the continuous testing model. There are many products out there which promise you continuous testing, but it can't be continuous unless it's with the developer. If it's with a developer you can be much more agile, you can be much more continuous, and have faster and shorter delivery times.

Other than LeanFT, we didn't find any other product delivering that. There are many others, like Tricentis, etc. But all of these are independent tools and independent applications.  Tricentis themselves said that they're supposed to be used by the quality testers and not the developers. Our approach was to have dev testers on the team, not quality testers.

We have eradicated the QA role in our organization. Developers are testers. That's why we call them dev testers. They develop the code and then test it themselves and they are responsible for that. The accountability increases, the code quality increases and you have better productivity.

I would rate this solution 8.5 out of ten.

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it_user313965 - PeerSpot reviewer
Consultant with 10,001+ employees

Make sure that you have test management at the same level as test automation otherwise money will be lost.

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it_user482850 - PeerSpot reviewer
Enterprise DevOps Leader, Program Manager at a media company with 1,001-5,000 employees

We're still early on with our use but there are a lot of good things that have been promised. Those results have to be realized now. What has been told so far as well as the roadmap which I have been told should come into place pretty quickly.

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it_user484959 - PeerSpot reviewer
Director, Service Transition and Quality Management at CareFirst BlueCross BlueShield

We're still trying to get the adoption on that for the user community. It's very usable though. I rate adoption pretty high, so when people are using it, for instance, UFT, I'd definitely give that a ten because we use that a lot. I'd like to see some enhancements in the product, and we're working with HPE on that.

Have a well-defined process, have a strong reporting structure, meaning in your process you want a lot of measurability. If you define your output, the reports and the questions you need to answer from what you're doing, which your process should be managing for you. In our company, we are very specific about what our executives and stakeholders want.

We have a very well-defined set of measurements that we have to take. We then put a process designed to ensure those measurements are always taken. That then allows you to deal with your outputs and your reporting structure, which then allows you to properly architect your tooling. The technology is very flexible. You have to decide as a client area how you really want to use it and that's going to start with what your business needs are the values that you're trying to get out of it.

That's the biggest advice that I have, it's not even on the technology. The technology will do great things for you if you have a plan and a structure and you know what you want it to do for you. Half the time they don't know, they want the tool to do it for them and it's the other way around. So that's what I advise people to do.

Think about it, have a vision, have a plan, tie that to outcomes, and measure those outcomes. If you're answering the right questions and asking the right questions, your technology will really enable you. You've got to look at it from that standpoint.

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HO
Manager PMO Specialists at a construction company with 10,001+ employees

Ultimately, due to the scripting, integration, and other functionality that is missing, we may switch to another solution in the future.

I would rate this solution a five out of ten.

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it_user470490 - PeerSpot reviewer
Technologies Consultant at a tech company with 10,001+ employees

It depends on whether you already have a testing tool that is based on a different infrastructure, such as UFT or Selenium. Then, see how smooth the transition will be. However, to start from scratch, start with LeanFT as opposed to another solution because it can give you the power of managing your tests in ALM and the single repository so you don't have to worry about it. Once you install it, it is kind of the best tech with web-based infrastructure, so you don't have to worry about quality control and so on.

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it_user253329 - PeerSpot reviewer
Senior Automation Engineer with 1,001-5,000 employees

My most important criteria when selecting a vendor is compatibility with my systems, applications, platforms, and whatever apps I am using.

Automate where you can and also try to shift your testing to the left. Testing management is key.

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it_user671328 - PeerSpot reviewer
Test Automation Engineer at a financial services firm with 1,001-5,000 employees

Try to build a test automation framework so that part of it could be managed by the development teams. And at least the page objects should be released together with the software to test. This makes everything easier for the test automation team. And makes the test automation solution faster.

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PE
Senior Test Automation Specialist at a financial services firm with 1,001-5,000 employees

Testing is much more complicated than presented by the provider. They make it look like it's easy, but that's not the case. There is a lot of work put into it and you must also maintain the scripts. Sometimes people think that you don't have to maintain it, but scripts will not update themselves. There is no artificial intelligence in these kinds of tools.

For example, if you have a login page and you get an update then you also have to update your script. This is because it used an object repository where it put in some objects to verify it. When objects change, the script won't run or at least it will fail. There are already tools that have a functionality that can update the object repository that it uses because it sees similarities in the tests that would normally run. The tool sees an update to objects and it can interpret that as a correct version of the tests that should run.

I would rate UFT overall as seven out of ten.

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KP
IT Architect and Test Tool Designer at a comms service provider with 5,001-10,000 employees

We use the on-premises version. 

I'd rate the solution eight out of ten.

If a company doesn't have people who are skilled in programming, they definitely should go with UFT, as it's simple to use and doesn't require programming knowledge.

UFT Pro is something that is completely new, and has been rewritten from the beginning. They may be trying to compete with Selenium, but Selenium is completely free, unlike this solution.

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PJ
Head of Testing Services at a tech services company with 10,001+ employees

I definitely recommend this product. It's important to define your needs before choosing any solution. 

I rate the solution eight out of 10.

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PW
Senior Test Engineer at a tech services company with 51-200 employees

My advice for those considering this product as a solution is that they should look closely at alternative products to make a good comparison of features, capabilities, and cost. At the moment we are also using a product called Katalon Studio, which is freeware and it does pretty much everything that we want it to do.

The biggest lesson I've learned from using UFT is to compare solutions. I would go so far as to say that even if UFT were free, I would still prefer Katalon Studio.

On a scale from one to ten where ten is the best, I would rate UFT Pro as only a five now. I would rate it so low because over the last 10 or 15 years this product, which was a superior solution at one point, has not really been developed to its capacity.

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it_user253326 - PeerSpot reviewer
Test Automation Architect at a healthcare company with 1,001-5,000 employees

To me, it has to be using the same tools that the developers already use and that it fits in with their workflow. Testers should be using the same tools as the developers, making the development process easier.

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it_user313797 - PeerSpot reviewer
Technical Project Manager at a tech services company with 501-1,000 employees

The product is new, but builds on a solution that has a long history. Comparable products do not, in my opinion, have as large a coverage of target technologies as LeanFT has.

Go for it, but do not expect that it will replace all other Test Automation products. This is a complement.

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VS
Software Tester at a tech services company with 10,001+ employees

This is a good solution and I recommend it. I also recommend using Selenium if people want to use a more web-based application.

Overall, Micro Focus UFT is a good tool, but it is a little bit expensive.

I would rate this solution a seven out of ten.

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CK
Senior Software Engineer at Xylem

With the experience that I have, I think that it's very good, and I would recommend this solution to others.

Again, with the knowledge that I have in the few weeks that I have been using it, I would rate this solution a seven out of ten.

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it_user366099 - PeerSpot reviewer
Entity Manager at a computer software company with 1,001-5,000 employees

They connected 2C and UC so we can use 2C for the test and UC for information.

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Buyer's Guide
Functional Testing Tools
April 2024
Find out what your peers are saying about OpenText, SeleniumHQ, Tricentis and others in Functional Testing Tools. Updated: April 2024.
767,847 professionals have used our research since 2012.