OpenText UFT Digital Lab Room for Improvement

JV
Technical director at Dugson.Consulting

I believe there's always room for improvement in various aspects. For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively.

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TS
Manager at a consultancy with 10,001+ employees

We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it. Right now, the way that we're managing it is we're requiring no clients are able to access it, so if we do happen to see something that belongs to another project, it's not a big deal. But true segregation of devices and apps, packaged apps, that have been uploaded to the tool, is something that is important to us. It's not there right now.

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it_user468171 - PeerSpot reviewer
QA Manager at TIAA-CREF

The integration with ALM so that it could be part of the ALM flow and process, that would be a home run.

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it_user101727 - PeerSpot reviewer
Program Manager - Performance Engineering at a media company with 1,001-5,000 employees

It's very new to HP. They need to go beyond the HP world.

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CM
Developer Automation Tests at a tech services company with 10,001+ employees

I think the interface is not good very good and I have used other solutions that are easier to learn. Also the time it takes to connect the mobile and the interface is not up to speed. I think that there are other ways the product could be configured to detect devices more quickly in order to speed up use. When I connect my device to evaluate it can take a few minutes to see the device on my computer.

I want to see better documentation because it was not so good in the last version. It needs a better explanation for implementing everything in Mobile Center. In the beginning, I had constant problems to connect Mobile Center because I could not find a good explanation to document Mobile Center working with EFT (Unified Functional Testing). I think that you cannot do this job without that kind of product support.

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Robinson Caiado Guimarães - PeerSpot reviewer
Sales Leader at Better Now

We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it. 

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it_user461112 - PeerSpot reviewer
Sr. IT Manager, Software Quality Assurance at a insurance company with 10,001+ employees

I have experience with the product since it launched with version 1.0. Obviously with a nascent product, the stability and feature set is still being formed completely. Now, with version 2.0, many more features are available and stability is much improved. However, it is still a young product that is improving leaps and bounds each release.

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it_user460407 - PeerSpot reviewer
Managing Director at a tech services company with 51-200 employees

Mobile Center development is moving at pace.  With versions prior to 2.0 I found that configuration was trickier than it should be, particularly with aspects such as NV.  With 2.0, the NV installation is straightforward and integrations are performed prominently via the UI.  I had one issue on installation of the stack for MC 2.0 (MC, UFT, LeanFT), I found a workaround and found that I also had responsive support.

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AK
Solutions Architect at Mweb

OpenText UFT Digital Lab’s price could be better. They should introduce a pay-per-use subscription model.

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it_user567801 - PeerSpot reviewer
IT Services Operations Director of OTE Group IT Service Center at Hellenic Telecommunications Organisation

I'd like to see an extension to the ability to monitor and to operate in an ecosystem of applications; not only our applications, but also the applications of our partners. Our partners expect from us, as a major telecom operator, to create an environment in order to give the ability to integrate their apps with our public APIs. If our partners can do that, we build a very strong relationship among all these parties. But, we have to support and protect our brand and the outstanding quality of our services. We have to consider how all these ecosystems and integrated apps work to provide the services they promised to.

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it_user346803 - PeerSpot reviewer
Senior Consultant at a tech services company with 1,001-5,000 employees

There are couple of improvements I'd suggest. First, it would be helpful to have a Windows Server version instead of just Linux. Second, I think it would be a good idea to have an interface to manage the server, specifically to run Android Debug Bridge (ADB) commands.

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it_user290334 - PeerSpot reviewer
Test Leader with 1,001-5,000 employees

Because of connection errors, we've haven't yet been able to set it up properly at my company.

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it_user469167 - PeerSpot reviewer
Solution Architect at a tech company with 501-1,000 employees

I think the biggest issues that I've seen, and this is a personal view of mine, is that most of the HPE products have a common look and feel to them. I'd really like to see it be a little more customizable to a use and user standpoint. For example. I happen to be colors blind, so I'd like to see more vivid colors on the UI, and things like that. It would make it a little more flexible from the customer standpoint.

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AZ
Responsible for Test Management at a tech services company with 10,001+ employees

I would like to see more integration with automation tools.

The integration and configuration should be made easier with tools on the same platform.

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it_user487431 - PeerSpot reviewer
Mexico Operations Manager at Tsoft

I try to find the backs and try to pull the future and quality of the development. For me, it's a great idea, but the tool is not finished now.

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Buyer's Guide
Mobile App Testing Tools
March 2024
Find out what your peers are saying about OpenText, Perforce, Digital.ai and others in Mobile App Testing Tools. Updated: March 2024.
765,234 professionals have used our research since 2012.