Microsoft 365 Business Reviews

We are using Microsoft Office and Teams for collaboration purposes, Microsoft Teams specifically helps us during the COVID phase, increasing productivity for both remote work and onsite work.

We see a productivity increase and a better collaboration platform. Instead of booking a meeting room for discussion, we can just use Teams to meet. 

You can access Microsoft 365 Business from anywhere. You have full access to Office 365 or Outlook 365, and the support is there.

It's always updated because Microsoft does patching regularly.

It's easier to configure, and you don't have to worry about supporting the solution.

The price could be cheaper.

The technical support could be more knowledgeable.

We have been using it for two years.

We use the cloud-based solution.

It is stable.

It is scalable. We have more than 1000 users.

Technical support is okay, but they could be more knowledgeable.

We were using the on-premises version before the cloud solution.

We have a yearly license, and it could be cheaper.

On a scale from one to ten, I would rate Microsoft 365 Business at nine.

Mainly, we are using 365 Business for enterprise automation, which we are currently doing for one of our clients.

The best thing about 365 Business is its availability.

We have OneNote, where you type something, and it's saved automatically, so if Microsoft could add that option in 365, it would help us avoid potential data loss.

I've been using 365 Business for more than 10 years now.

365 Business is stable. 

Microsoft 365 Business is scalable. Almost everyone in my company uses it, so that's thousands of people.

I can't comment on the price because my organization handles the license, but I think I'm happy with whatever it is. I think an annual license should be suitable. A monthly license also works because it's good to have the option to stop subscribing after three months.

I rate Microsoft 365 Business eight out of 10. I would recommend it.

As the solution is cloud-based, we are using the latest version. 

The solution is very useful. We typically use it for Microsoft Outlook and Word. 

The solution is stable and easy to use. 

The solution could have better integration with other applications. 

I have been using Microsoft 365 Business for two years.

The solution is stable. 

I have never had occasion to contact tech support. 

The solution was easy to install. 

The installation process took around a half-an-hour.

One can handle the installation on his own. 

While I do not know the exact size of the technical team involved in the deployment and maintenance process, I believe it to consist of around five people. 

I cannot comment on the pricing, as I am not involved in it. 

I am happy with the product at the moment.

I believe there are 350 users making use of the solution at the moment. 

I would recommend the solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

It is easy to use.

The stability could be improved.

I have been using Microsoft 365 Business for approximately one year.

We are using the latest version.

Overall, Microsoft 365 Business is a stable product. It will occasionally hang, but this is extremely rare. It is also possible that it is a hardware issue.

Scalability is an area I have yet to explore.

This solution is used by thousands of people in our organization.

I have not contacted technical support. If I run into any issues, I contact our technical team

We are also using Lotus Notes, Gmail, and Windows 10 is our operating system.

We have been using Windows 10 for approximately six years. We use it to run our personal applications.

When I have any issues, I just have my tech team look at my laptop.

I would rate Windows 10 a seven out of ten.

I was not a part of the installation.

We had a technical team help and install it.

I don't pay any licensing fees.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.

We are using it quite a lot—somewhere around maybe 2,000 users. We use it in our company for cloud-based document solutions, like Outlook and Sharepoint. 

It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data.

It is secure, they could always add more security. People worry about storing confidential documents or sensitive company documents in the cloud. But scenarios are changing now. Companies are gaining more trust on that level.

I have been using Microsoft 365 Business for five or six years.

It all depends on the internet connection. That is the major thing. If the internet connection is good, then it is stable.

If the internet is stable, then it's fine.

Tech support is not that feasible. The Microsoft team is not easily accessible. 

The installation is straightforward. Sometimes, you will get online instances of 365 that cost you because they are running on the cloud in some other area and you only have a license to one. It will get ahold of your license and then take it as the prescribed license.

One of our engineers will be the point person for implementing that. Then small client installation is handed over to the local guy who is over there on the premises.

We will hand over the portal to these people and they will manage the licensing. We are not involved much on that end. There are some partners for us that we used to buy and we used to order from there. Our sales team handles that.

I would rate it 8.5 out of 10.

I am just using Word, Excel, and PowerPoint. I download it onto my PC and use it.

It is easy to use. It has a lot of wonderful features. 

The only thing that I don't like about it is the price. Its price should be improved.

I have been using it for quite a few years. It has been seven or eight years.

It is stable.

It is scalable.

I never contacted their support.

I haven't used any other solution.

It is easy to install. It takes a little less than half an hour.

We can do it ourselves.

Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper.

I would recommend this solution to others. It is a good solution. I would rate it a nine out of 10.

The main use of the solution is for business applications. 

Microsoft 365 Business is user-friendly.

I have been using the solution for approximately two years. 

The solution is stable. 

I find the solution scalable. 

One of the most valuable features of the solution is that it can be quickly procured and installed. This is because is SaaS-based and does not require installation. There is only the configuration that is required. 

The solution requires a license which is expensive. 

I would advise people before purchasing Microsoft 365 Business to evaluate it to make sure it contains and supports applications required by their organization. 

I recommend the solution to others.

I rate Microsoft 365 Business an eight out of ten. 

My use case is internally, as a seller communicating with my fellow colleagues. We use the OneNote package for Windows 10 to share internal knowledge. That gets used every day, all day. We use Microsoft Dynamics as our CRM, and we have done something really wonderful and are able to have them all talk to each other. We put in an account code in one area and it is documented in many different areas.

There are a couple features that I have found most valuable. Recording is a major feature for us, at least internally. It took a lot of conversations and I can't type that fast. We are able to capture and then go back and repeat. Dictation is huge. I use that on client calls when the client is speaking, I can give you a play-by-play of that conversation, with their permission, of course. Then the obvious features, Outlook and email are just spot on. I never have any glitches there. It's sent and received within the timeline of five seconds and life is good.

In terms of what could be improved, it has always been my question why can't we just have one solution? Everything is an add on. You've got Microsoft Office or Microsoft Business, and I think Outlook should be the primary. I think Outlook should tie into a backend database and everything should be done in the Outlook screen. When I take notes, go to the conversation with the client or my client folder, and I've got a notepad in there as I'm documenting notes, anybody in the company should see it. I should not have to then cut and paste my notes and put them into CRM or Dynamics, things of that nature. As an operation tool, there should be just one central place. I don't care where it goes from there, but my boss can then go right to Outlook and click on my customer folder and see exactly what's been happening.

Microsoft 365 Business has been very steady. One of my pet peeves would probably be that as you get over 15 megs in communication between your clients, it does tend to bottleneck a little bit.

I wouldn't be able to talk to scalability because I work on it as a single user, but I would say that if you and I are communicating back and forth via email and by day five, we've already got five megs of communication going on between us because you've got signatures with pictures and I've got signatures with pictures and it's chewing up tremendous amounts of space. Then it kills the bandwidth. My thought would be, why can't Microsoft Office be as smart as saying, this logo has been represented seven times already in this communication chain, let's just keep the most recent. That would be great. Then as you're sending around version control for documents and you have version two on Monday and you're up to version eight by Thursday, all those versions are still stuck in the email. Why can't Microsoft be smart enough to say, would you like to keep all the previous versions, yes or no? It could eliminate that bottleneck and be a little bit more productive.

I have to give support a grade 100. When you call Microsoft, you actually get a Zones employee that says, "Hello, you've reached Microsoft's concierge desk." They outsource that to us. I have to say 100 perfect, they were great.

The initial setup is a one button set up.

I just came from IBM before I rejoined Zones. They are still on Lotus notes there. I would say Microsoft is always on the cutting edge and I feel every time when I come back to Microsoft, Outlook and all the other tool sets engaged in there, that it has always been a better experience. Absolutely.

On a scale of one to ten, I would probably give Microsoft 365 Business an 8, just because of those things that we spoke about. I spend a lot of hours a week cutting and pasting, when I think it should all be connected somehow.