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General Manager - Kuwait at a computer software company with 201-500 employees
Real User
Good collaboration and content management features, with helpful technical support

What is our primary use case?

We are a system integrator and we have been working with Microsoft products for twenty years. We use their technology to build solutions for our clients. Some of the popular use cases involve Exchange, OneDrive, Sharepoint, and Teams.

What is most valuable?

The most valuable features are for content collaboration and content management. There are good storage features, collaboration features, and video call conferencing features. The user interface is good.

What needs improvement?

At times, the OneDrive lags, so the performance can be improved. I would like to see faster data synchronization with OneDrive.

What do I think about the stability of the solution?

The product overall is stable.

What do I think about the scalability of the

What is our primary use case?

We are a system integrator and we have been working with Microsoft products for twenty years. We use their technology to build solutions for our clients.

Some of the popular use cases involve Exchange, OneDrive, Sharepoint, and Teams.

What is most valuable?

The most valuable features are for content collaboration and content management.

There are good storage features, collaboration features, and video call conferencing features.

The user interface is good.

What needs improvement?

At times, the OneDrive lags, so the performance can be improved.

I would like to see faster data synchronization with OneDrive.

What do I think about the stability of the solution?

The product overall is stable.

What do I think about the scalability of the solution?

Microsoft Business 365 is a scalable product and we have approximately 250 users.

How are customer service and technical support?

The technical support is good.

What about the implementation team?

As a Microsoft Partner, we provide support for our clients.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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LR
Fresh Operations Manager at Jerónimo Martins
Real User
Top 5Leaderboard
Useful application package, straightforward installation, and easy deployment

What is our primary use case?

We are using Access, which is part of the Microsoft 365 Business, to analyze databases together as a team. Additionally, we use the other program as part of the package to work collectively on other files and documents.

What is most valuable?

The solution comes with many applications as part of the package which is useful.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the scalability of the solution?

We have approximately 25 users using this solution in my organization.

How are customer service and technical support?

The technical support need to improve, I have had bad experiences.

How was the initial setup?

The installation is straightforward and takes…

What is our primary use case?

We are using Access, which is part of the Microsoft 365 Business, to analyze databases together as a team. Additionally, we use the other program as part of the package to work collectively on other files and documents.

What is most valuable?

The solution comes with many applications as part of the package which is useful.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the scalability of the solution?

We have approximately 25 users using this solution in my organization.

How are customer service and technical support?

The technical support need to improve, I have had bad experiences.

How was the initial setup?

The installation is straightforward and takes approximately 30 minutes.

What about the implementation team?

I did the implementation myself and we need one person to do the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

We are on an annual license for the solution. The solution could be cheaper overall.

What other advice do I have?

I rate Microsoft 365 Business an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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YC
Quality and Regulatory Affairs Manager at a non-profit with 1-10 employees
Real User
User friendly, compatible most devices, and easy to use

Pros and Cons

  • "Microsoft 365 Business is user-friendly, easy to use, compatible with different devices, such as laptops and phones, and helps me get my job done."
  • "We are in a medical device space and most of the time we use Microsoft Excel for tracking a lot of information. In certain specific industries, such as aerospace and medical, from the FDA or other regulatory points of view, the solution has to be validated. It would be great if that validation document is provided by Microsoft 365 Business."

What is our primary use case?

We use Microsoft 365 Business at my company for many uses, such as document management.

What is most valuable?

Microsoft 365 Business is user-friendly, easy to use, compatible with different devices, such as laptops and phones, and helps me get my job done.

What needs improvement?

We are in a medical device space and most of the time we use Microsoft Excel for tracking a lot of information. In certain specific industries, such as aerospace and medical, from the FDA or other regulatory points of view, the solution has to be validated. It would be great if that validation document is provided by Microsoft 365 Business.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately four years.

What do I think about the stability of the solution?

There are times when I have many documents open and then Microsoft 365 Business crashes. However, I do not think it is a Microsoft issue, it is because too many things are operating at the same time.

What other advice do I have?

I rate Microsoft 365 Business a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SP
General manager at a comms service provider with 501-1,000 employees
Real User
Top 5
High performance, easy to use, and responsive technical support

What is our primary use case?

We use Microsoft 365 Business within my company for many purposes, such as documentation and Outlook for email.

What is most valuable?

The solution is easy to use and has good performance.

What needs improvement?

Microsoft 365 Business could improve by having better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately two months.

What do I think about the stability of the solution?

The stability could improve.

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 5,000 users using this solution.

How are customer service and technical support?

I was satisfied with the technical support of the solution, they…

What is our primary use case?

We use Microsoft 365 Business within my company for many purposes, such as documentation and Outlook for email.

What is most valuable?

The solution is easy to use and has good performance.

What needs improvement?

Microsoft 365 Business could improve by having better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately two months.

What do I think about the stability of the solution?

The stability could improve.

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 5,000 users using this solution.

How are customer service and technical support?

I was satisfied with the technical support of the solution, they were able to answer my questions promptly.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We have one engineer that does the implementation and maintenance of the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Leon Drury
Director at Systems Services
Reseller
Top 5
Good support and user interface, but the scalability can be improved

What is our primary use case?

We use this solution for Teams, Office, and SharePoint.

What is most valuable?

It serves its purpose, and there is nothing that I can recommend that is better. The interface is fine.

What needs improvement?

Areas that need improvement are pricing, stability, and scalability.

For how long have I used the solution?

I have been using Microsoft 365 Business for a couple of years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable solution. We have 25 users in our organization, but we support 50 customers using this product.

How are customer service and technical support?

We are satisfied with the technical support, there…

What is our primary use case?

We use this solution for Teams, Office, and SharePoint.

What is most valuable?

It serves its purpose, and there is nothing that I can recommend that is better.

The interface is fine.

What needs improvement?

Areas that need improvement are pricing, stability, and scalability.

For how long have I used the solution?

I have been using Microsoft 365 Business for a couple of years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable solution.

We have 25 users in our organization, but we support 50 customers using this product.

How are customer service and technical support?

We are satisfied with the technical support, there are no issues.

How was the initial setup?

The installation is straightforward. It's easy.

What's my experience with pricing, setup cost, and licensing?

Pricing can always be improved.

What other advice do I have?

I would rate Microsoft 365 Business a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sami Alomaisy
Manager at global trading
Real User
Top 5
User friendly, highly scalable, and reliable

What is our primary use case?

The main use for this solution is for internal business conduct.

What is most valuable?

Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone.

What needs improvement?

In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is a very scalable solution because we use it with Microsoft OneDrive for cloud archiving files and Microsoft Exchange for our employee emails. We have 10 people…

What is our primary use case?

The main use for this solution is for internal business conduct.

What is most valuable?

Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone.

What needs improvement?

In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

It is a very scalable solution because we use it with Microsoft OneDrive for cloud archiving files and Microsoft Exchange for our employee emails.

We have 10 people in my organization that use this solution.

What's my experience with pricing, setup cost, and licensing?

We purchase annual licenses for this solution.

What other advice do I have?

I recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HM
General Manager at a computer software company with 51-200 employees
Real User
Top 5
Simple installation, scalable, and stable

What is our primary use case?

We are using Microsoft 365 Business for a number of purposes, such as documentation, daily business work, and letters. We use it extensively.

What needs improvement?

The solution could improve by providing better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately three years.

What do I think about the stability of the solution?

Microsoft 365 Business is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have approximately 30 employees in my organization.

How are customer service and technical support?

I have not needed to contact technical support.

How was the initial setup?

The installation is easy and it did not…

What is our primary use case?

We are using Microsoft 365 Business for a number of purposes, such as documentation, daily business work, and letters. We use it extensively.

What needs improvement?

The solution could improve by providing better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately three years.

What do I think about the stability of the solution?

Microsoft 365 Business is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 30 employees in my organization.

How are customer service and technical support?

I have not needed to contact technical support.

How was the initial setup?

The installation is easy and it did not take long.

What about the implementation team?

I used one of our IT employees to help with the implementation.

We have a team of five administrators and managers that does the maintenance of the solution.

What other advice do I have?

I recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MK
Cyber security manager at a retailer with 10,001+ employees
Real User
Top 5Leaderboard
User friendly, quick to configure, and stable

What is our primary use case?

The main use of the solution is for business applications. 

What is most valuable?

Microsoft 365 Business is user-friendly.

For how long have I used the solution?

I have been using the solution for approximately two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I find the solution scalable. 

How was the initial setup?

One of the most valuable features of the solution is that it can be quickly procured and installed. This is because is SaaS-based and does not require installation. There is only the configuration that is required. 

What's my experience with pricing, setup cost, and licensing?

The solution requires a license which is expensive.…

What is our primary use case?

The main use of the solution is for business applications. 

What is most valuable?

Microsoft 365 Business is user-friendly.

For how long have I used the solution?

I have been using the solution for approximately two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I find the solution scalable. 

How was the initial setup?

One of the most valuable features of the solution is that it can be quickly procured and installed. This is because is SaaS-based and does not require installation. There is only the configuration that is required. 

What's my experience with pricing, setup cost, and licensing?

The solution requires a license which is expensive. 

What other advice do I have?

I would advise people before purchasing Microsoft 365 Business to evaluate it to make sure it contains and supports applications required by their organization. 

I recommend the solution to others.

I rate Microsoft 365 Business an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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