Microsoft 365 Business Reviews

I use the solution for documentation.

It is easy to use and the features are good.

The solution could integrate better with other products such as Skype and Zoom, at the moment it slows down the computer.

I have been using the solution for more than a year.

The solution is scalable to meet your needs. We have tens of thousands of users using this solution in my organization.

Our technical team did the implementation of the solution.

We pay for a corporation license.

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

I use the solution for various tasks as it is a bundle of products. I use Outlook for messaging, Visio for chart modelling, PowerPoint for presentation, Excel, Word, and OneNote. For me personally, OneNote is mostly helpful application.

When trying to compare other products there are not a lot of product that can even compare with the functionality. There are many products bundled together.

I think every product manager has to use the products by himself because I am a product manager in my company for years, I have seen rudimentary mistakes. For example, in previous versions, there were no problems with simple operations. Currently, I see unstructured development. In previous versions it was always stable, now they focus on un-useful features, instead of useful ones.

Some of the functionality in the solution needs to improve. For example, when receiving a message in Outlook regarding the start of a meeting, it is not easy to connect, pick a microphone, or click the link.

Some of Google services are better than the ones with this solution.

I have been using the solution for a couple of years.

I observe the dynamic of Microsoft products from unstable to more stable. They have improved over the years from critical mistakes. For example, Microsoft Teams, strange product, but now I can say it is a good product with mistakes, often unstable, but I observed the solution getting better over time. They need some more work done on stability.

I have 3,000 employees in my company using the solution.

I have used the solutions technical support in the past and I received an answer but it did not have the solution. It was a standard automated message. They could improve on the agent's knowledge for dealing with issues.

I used Lotus from IBM in the past and it was terrible. I decided to find a new solution without Lotus. It was very hard to work with Lotus and other IBM product. Additionally, I have used Google products too.

I ordered this solution and the supply manager installed it. They had no problem.

We have an IT division in my company that manages all the deployments.

There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value.

Microsoft wonders me, I am quite satisfied with this solution. I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

As a business intelligence specialist and business owner, I primarily use the standard apps in this solution. I enjoy the fact that there's a smorgasbord of additional apps that make for great productivity within the business - especially when you realize what all the apps can do for your business.

MS365 Business has offered me a robust infrastructure with the out of the box standard offering but also provided amazing apps and features to encourage growth in other areas of my business.

I like that the standard solution is easy and intuitive. It's worth taking the time to go and poke around all the other apps, though. 

There are rules of engagement that are important to know and it can be overwhelming at first if you're never been a Sysadmin. The Apps within the solution provide different business functions so you don't have to hire anyone - you can actually do most of it yourself. It's a huge cost saving for a small business and with the subscription, it's actually much cheaper than buying the products outright, as you would have had to do in the past. You can get everything you need for a reasonable price e.g. if you wanted, say, five features/ functionality you'd pay between $100 and $1000 for each, potentially spending close to $5000 once off but then next year arrives and you need to buy the next version and again you're spending precious funds. Instead, with subscription plans, you get between ~20 features/ functions. My plan, plus the add-on Apps costs my business $12.50x2 + $30 +$9.99  per month = $780 annually - the key is TODAY'S cash stays in my pocket.

You have to buy licenses for everything, but the pricing structure is very competitive. From a small business perspective, there's lots of advantages to going with 365, because not only are you getting the standard tool set to actually just run a standard business, but you're getting add-on Apps/features that open up opportunities that you might not have thought of and... the realization that you don't have to pay another entity because you can do it yourself e.g. sway and bookings

I think where Microsoft could help with the product is to perhaps have an agent/ comprehensive start up video, that can assist with the initial setup since you're now dealing with several admin panels. You can learn it yourself but there are certain tips and tricks that could much more easily be communicated in a conversation. For example, know that if you go into an admin portal, you're going to need five things; and you need those five things before you go into the portal and they each may need their own setup/initiation.

I submitted a good few support tickets early on because some of it was a bit overwhelming. When you're a small business and you suddenly realize that there are various admin portals which all do different things and you set something up in this portal and then you have to go set something up in another portal and connect the dots. If you don't know to do that and you haven't yet read ALL the documentation, it can be very overwhelming and you can feel a little lost. But once you get your head around it all, it's quite brilliant - the architecture and how they set everything up in the background.

I've been using the MS365 Business standard plan for two months. 

The stability of this solution is superb. No issues. Just know that when you make updates or edits in the admin panels, the change(s) may not take effect instantaneously, in some cases.

I haven't tested scalability as we are a new business, just starting out. There is only one other person working with me and I purchased two licenses even though the other person in the company doesn't yet use the product. You have to have one license per user even though each user gets to load it/ use the license on several other devices. It might be a waste but I wanted to do the right thing. It would be helpful if they provided an option for two licenses so you could legitimately have it on a second computer. 

I've bought additional licenses for other apps because my business is going to be delivering a very comprehensive business intelligence/ project management service offering. I expect to expand use and embark on several upgrade routes available to me, when the time is right.

Very responsive, thorough and professional. Just be aware that they have teams with specialities and they don't cross lines e.g. I needed help with Power BI so you have to specify that in your ticket or deal with a generalist who will not be able to help you. I learned to state the product first then state your issue.

I've used Google in business as well, and I like the ability of being able to collaborate that they offer, but Microsoft 365 actually fixed that and you are now able to collaborate in the documents e.g. Word and Excel. So I really didn't see the need to stick with Google. The only thing that Microsoft wasn't able to deliver for me was photo and video organization/editing. Even if you're not a photographic business, you do still take photos and videos for your business. I do still use Google for all my photos and images.

The intial setup was very straightforward and took me less than an hour but all the administrative elements can take longer, depending on what you choose to do. You need to configure it with all it's variables and that can take extra time. The basic setup to just start work, was super quick. If you have a powerful computer it's about the download time and then some setup time. It's the Sysadmin leg of work that was a steep learning curve for me.

Handled it by myself with great support from a very responsive MS365 Tech team.

incredible. Very lower startup cost.

For the standard plan, the cost is USD $12.50 per month, committed annually. There are often discounts offered versus month to month.

I wanted to stick with the best and only evaluated all the different price plan options. For my size and stage of business the standard option offered everything I needed, plus some.

I would rate this solution a 10 out of 10. 

The basic solution we mostly need Microsoft 365 Business for, is to use Excel to support the internal sourcing process and retain our core competency.

It gives us all the tools we need to practice business in a single, unified, compatible package.

The most valuable feature in this product is that it allows for fairly high productivity without the requirements for bespoke (i.e., custom made) tools. Microsoft 365 is like a Swiss army knife. You can do pretty much everything you need for a company with it all in one compatible package without deploying multiple solutions.

The parts of the product that can be improved are the Forms and Flow features. They can be more intuitive and productive. 

I think what Microsoft has provided is certainly a stable and mature solution.

This is scalable product both in component deployment and utility for business practices.

I have not personally really had any reason to contact technical support. If I have any issues, I can answer my own questions. I normally use the various forums and internet support communities.

No serious technical issues have ever occurred.

The product was simple to install in my own deployment and begin to use. Our IT department did the deployment for the company, so I can not say how long deployment takes when deploying on a network.

Our internal IT department does deployments and monitoring of applications and services for the company.

My advice to people who are considering the use of this product is that if you are starting from scratch — from absolute zero — take some courses or training in the product to make sure you have some basic understanding of each of the products in the suite. You need to know what they do and have some basic skills or you will spend a lot of time finding out for yourself what is already easy to learn.

On a scale from one to ten, where one is the worst and ten is the best, I would rate this product as an eight.

What it can do in the next release to be closer to a ten is to integrate the components better. I would like to see all of the functionality come together in one workspace. I would prefer not to have the work separately with an Excel spreadsheet and a separate PowerPoint interface for presentation and a Flow interface for workflow. This is a little clumsy. I would prefer further integration of all the products into one single solution so it is not necessary to switch back-and-forth as you work. Or have the option to customize how you integrate according to the way you work.

If we have the email address and the password, we can access our documents from any system anywhere in the world.

The solution is quite friendly.

The price is the main issue. Not everyone can afford the product.

I have been using the solution since 2017. I am using the latest version of the solution.

The tool is stable.

The tool is scalable. In my organization, 10 to 15 people are using the solution. We use the solution regularly. We need the files, drives, and presentations regularly.

The product is easy to set up. The deployment was not tough. We just need to get the login credentials.

I deployed the solution myself.

We pay a yearly licensing fee for the solution. It could be more affordable.

I took feedback from others and learned about the solution’s features before using it. I would recommend the product to others. Overall, I rate the product a nine out of ten.

We use a lot of the applications that come with Microsoft 365 Business, such as Sharepoint, Teams, and Outlook.

Microsoft 365 Business is easy to use. Most companies use Microsoft Windows as an operating system making the use of this solution straightforward. There is a small learning curve and it is something everyone can adapt to easily.

I have been using Microsoft 365 Business for approximately six years.

I would recommend this solution to others and we plan to continue using it in the future.

I have found Microsoft 365 Business to be stable.

Microsoft 365 Business is scalable.

We have approximately 6,000 using the solution in my organization.

The technical support is very responsive and they have different levels of support. However, the response time depends on the license that has been purchased.

When I joined this organization they had already installed Microsoft 365 Business, but the project took approximately six months. I have now onboarded the solution across the organization. Microsoft 365 Business is on the cloud making the installation straightforward. The deployment does not take a long time, you have to take time to migrate all of the users which was done in a phased approach. It took about six months to migrate everyone.

We have a team of five administrators that do the maintenance of the solution.

The price of the license for Microsoft 365 Business can be expensive for smaller businesses and should be adjusted. The overall pricing model can be improved upon.

I rate Microsoft 365 Business an eight out of ten.

The solution is useful as it offers us the Office Suite and email features. For meetings, it's also useful to have access to Microsoft Teams.

The solution has been very stable.

The scalability is quite good.

The initial setup can be a bit complex. There are some advanced features or features not very easy to use. They may be more suited for people who have some IT knowledge.

If Microsoft could offer more support, that would be ideal. 

The solution could offer better email security or spam control and anti-phishing features.

I've been using the solution for around two years. It hasn't been too long. 

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. The performance is good.

We have found that the solution can scale. If a company needs to expand it, it can do so. It's easy.

Currently, we have about 500 people using it in our organization.

Microsoft needs to offer better technical support. We are not fully satisfied with the level of service we get. 

We did not previously work with anything similar. 

Our IT department handles any implementation.

The pricing varies according to which tier you are on. For Business Basic, the pricing is okay, however, for Business Standard or Premium, it's a little bit expensive.

Our company purchases licenses on a yearly basis.

We're customers and end-users.

We are using the latest version of the product. I cannot speak to the exact version number, however, we are using the Business Standard option.

I would recommend the solution. It's worth trying. 

I'd rate the solution at an eight out of ten. we've mostly been happy with its capabilities. 

The solution is primarily used for a variety of tasks, from meetings and documents to file sharing. 

The solution is very scalable.

The stability and reliability are great.

Sometimes, the solution can be more scalable. Sometimes the app crashes in between calls and sometimes it hangs.

There are other kinds of problems with incompatibility issues with other types of software. 

I've used the solution for five years. It's been a while. 

The solution is very stable and reliable. There are no bugs or glitches. However, we have had issues with it crashing and hanging in some cases, however, that might have to do with its general scalability.

The solution is typically very scalable. It's a cloud-based solution. Therefore, it can be scaled to any number of employees. However, we have had issues with it hanging or crashing, and we're not sure if this is based on the scaling or not. 

We have hundreds of thousands of people in our organization. Pretty much everyone uses it. 

I have never asked for any tech support, as we have our internal support team for Office 365, then most of the time, they are able to resolve anything. If they are not able to resolve it, we are not aware of that.

We have used some Google applications and other conferencing platforms, such as Skype.

I'm not really aware of the installation process, as we are at the end-user side, however, the services of the cloud are separate in the way that it is installed. We get our client software installed in our office machine, and therefore, we are not aware of the installation part as well. It's just on the machines and ready to go for us. 

The company purchases bulk licenses. However, I'm not sure how much they are. I don't deal with buying or negotiating the pricing. 

I'm a customer and I use it for business purposes. 

We are always on the latest version of the solution, as we are on the cloud, which is continuously and automatically updated. 

I'd rate the solution at an eight out of ten.

I'd recommend the solution to other companies, and most organizations are already using it. However, it depends upon the company, and how the security policy is, and whether they want to use a public cloud-based solution or not.