Microsoft Entra ID Implementation Team

DG
Founder, CEO at a computer software company with 11-50 employees

We did the deployment ourselves. We spoke directly to Microsoft when we had a couple of queries because we had an enterprise agreement with them so we can raise a number of support tickets. There were a couple of questions we had about certain features, but the actual setup and deployment of it we did ourselves.

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Arun Govind - PeerSpot reviewer
Subject Matter Expert - Azure Identity at LTIMINDTREE

I completed the implementation in-house using the documentation provided by Microsoft and by following the Microsoft YouTube channels.

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MV
Manager Infrastructure & Architecture at BDO Global

We mostly did the implementation and the custom coding ourselves in combination with people from Microsoft.

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Buyer's Guide
Microsoft Entra ID
April 2024
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Sathish Veerapandian - PeerSpot reviewer
DevSecOps CISO Architect(Feature Engineer 3)- CISO Cyber Security Dept at ING

In most of the cases the implementation was completed in-house with support from the Microsoft support Team.

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Ashraful Hasan Tuhin - PeerSpot reviewer
IT Specialist, Windows Security & Azure Cloud Management at Robi Axiata Limited

To facilitate hybrid implementations, we need the support of an architect to design the servers.

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BH
Global Head of Identity and Access Management at Adecco

We did it ourselves internally with some help from Microsoft. There were four people involved in the deployment: the service owner, a Microsoft product engineer, and two internal engineers.

We have the maintenance outsourced to a partner. However, we have had trouble with this partner because of their lack of delivery.

Ideally, I would like around five people to work with the partner and maintain the environment. At the moment, we have one person and are recruiting two others. For our scale, three to five people would be great as well as working with a partner to do the operations. That is the model that I am using.

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EB
Azure Cloud Administrator at Randolph Brooks Federal Credit Union

We handled the setup in-house.

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DG
Senior Azure DevOps Engineer at SoftServe Ltd.

Typically, we always do the setup by ourselves. We handle the setups for the clients. We sometimes ask Microsoft for input.

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Oscar Iván Mejía - PeerSpot reviewer
Database and Systems Manager of the IT department at Humanitree

The implementation was completed through a reseller.

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Prateek Agarwal - PeerSpot reviewer
Manager at Indian Institute of Management Visakhapatnam

We had a team of seven, including me, who implemented the solution.

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Prateek Walia - PeerSpot reviewer
Change and Communications Manager at a retailer with 10,001+ employees

We had a team of about 7 to 10 people from project management, change management, IT, and global IT teams. We are a massive organization. It was being rolled out to 150,000 people across the globe.

We did pilot testing across different functions and across different geographies. That's the standard practice that we follow in our organization.

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AB
It enterprise director at a university with 10,001+ employees

The product's deployment phase was carried out with the help of my organization's in-house personnel.

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NA
Principal Service Engineer at a energy/utilities company with 10,001+ employees

I strongly recommend the Microsoft GTP Teams, which are with their R&D division. They have a go into production, dedicated team who work with customers from an end-to-end lifecycle perspective. So, they will help you to build the tenant from scratch, following the right standards and guidelines. For us, it was straightforward, but we started this journey in 2017/2018. It is quite a mature product now.

We work with most managed service providers, like Infosys, TCS, Wipro, etc. We have had good experiences with them. Initially, we worked with Infosys.

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MW
Principal Consultant at a tech services company with 51-200 employees

For the company, I didn't set it up. I did set it up for myself, but that was a simplified situation and I found the process to be straightforward.

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DM
Interim Head at Division Public Education - St. Maarten

The implementation was completed in-house.

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JS
Director, Infrastructure at a retailer with 10,001+ employees

We brought in consultants only because we didn't have the manpower at the time when we got started. I believe there was one other person besides myself, we were both at the director level, and neither of us had been given the time to build out our teams by that point. The third-party consulting company that we brought in assisted us to help us and assist us in getting everything set up and built out.

The company was Covenant Technology Partners and our experience with them was very good. They were able to help us get everything set up and running right away. Overall, it went very smoothly.

With respect to day-to-day maintenance, we have a lot of it automated. We've tied it into ServiceNow and a lot of our user additions, modifications, deletions, and other operations are things that we have automated via ServiceNow workflow.

I do have a team of three engineers under a manager that currently manages it, but they don't spend any more than probably 5% of their time, daily, dealing with it.

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AM
Director of Engineering, Integrations at a computer software company with 11-50 employees

The implementation was completed in-house, and we integrate it from our product perspective.

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Srini Sigakolli - PeerSpot reviewer
Solutions Architect at a financial services firm with 10,001+ employees

For an organization of 10,000 users, there might be a team of five to six people supporting AD for day-to-day things.

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Martijn Goudkamp - PeerSpot reviewer
Professional ICT Consultant at ZenaConsult

The implementation was completed in-house.

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Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

We had one person for the initial setup.

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SL
IT Manager at a non-profit with 51-200 employees

The implementation was completed with the help of an MSP.

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Dhiraj Verma - PeerSpot reviewer
Global Information Technology Manager at Kaleyra

The implementation was completed in-house.

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RB
IT Manager at a tech services company with 10,001+ employees

Our in-house team was responsible for deployment. In a few cases, we reached out to Microsoft for support.

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TM
Cloud Architect

We specifically work with Microsoft directly. We don't use a reseller or service provider. All of the assistance that we get is directly from the vendor.

Our technical team is responsible for deployment and maintenance. I'm not sure how many people are in that team. Somebody from security is involved, but I'm not sure what other roles are required for maintenance tasks.

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SK
Chief Technology Officer at a healthcare company with 5,001-10,000 employees

At my previous employer, most of our customers' application deployment used Ruby on Rails in their AWS environment and were looking for an authentication process. So, we installed Active Directory or ADFS in Azure for a specific client. Then, all applications would get authenticated to Azure Active Directory and synced from their on-premises environment. 

There was another client for whom we installed Azure Directory Domain Services, which synced with their on-premises data and federated model so we could get the single sign-on. We then installed Azure VMware Solution in Azure for their expanding or extending their on-premises VMware architecture.

We created a questionnaire where we documented the customer's current environment. For example, customers wanted to sync the amount of users. We then used that questionnaire to take care of the prerequisite before we even started deploying this solution.

The whole deployment process should take less than one FTE.

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SK
Information Technology Specialist at Self-Employed

We provide support to our customers, depending on the error or issues that they are having.

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MA
Cyber Security architect at Avanade

We are a vendor team and most of the implementation for enterprise clients is done via us or similar vendors. 

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CG
IT specialist at BMO Financial Group

One of the senior engineers in my organization was responsible for deployment. We also had assistance from Microsoft consultants. Between five and ten people were required for the deployment because it's a larger company.

There is no maintenance that needs to be done on our part. However, we have between 10 and 15 people who closely work on Azure Active Directory. 

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DM
Product Manager/Architect at a consumer goods company with 5,001-10,000 employees

When we needed Microsoft, we were able to reach out, talk to them, and get the assistance that we needed. That was super beneficial to us.

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Joao Carraca - PeerSpot reviewer
Responsible Systems at Fnac

I have done the implementation myself. I did not need the assistance of any integrators or consultants.

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KA
Dynamics 365 CRM / Power Apps Developer at Get Dynamics

We are an IT company ourselves. A hundred percent of the time we use our own skills and documentation to implement everything related to Azure AD and Dynamics 365 or anything else.

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MH
Enterprise Solution Architect - Security at a insurance company with 10,001+ employees

It was all done internally and using Microsoft Partners

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BENDER BENEDICT - PeerSpot reviewer
L3 Technical Support Engineer at SV Gaming Limited

We did our deployment in-house. We had three people on the deployment. 

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NP
Head, IT Infrastructure at a comms service provider with 201-500 employees

It was implemented by me, and I also had one guy's support. 

Our infrastructure team takes care of the maintenance part. They are taking care of monitoring. If there is an alert or something happens, they take care of it. It doesn't require much maintenance. One person can manage it.

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HM
IT Manager at a renewables & environment company with 201-500 employees

We use a reseller to buy the product and they also provide some consulting services. Our relationship with Microsoft is not a direct relationship.

Our reseller is SoftwareONE. They're a global company and our experience with them has been good. We have been with them since 2010 or 2011. We have two or three different services from them related to Microsoft and other brands. They are not exclusively reselling Microsoft licenses. 

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PS
Sr. System Administrator at FST Information Technology Pvt Ltd

I don't think more than one or two people are needed for the deployment. If we have all the information, then we can work alone. Not many resources are needed for this.

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Carlos Brandao - PeerSpot reviewer
CEO at Intelliway

We implemented it in-house since we are a consulting services company.

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Michael Collins - PeerSpot reviewer
Head of Technology Service Operations at Macmillan Cancer Support

We did it in-house.

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Prateek Agarwal - PeerSpot reviewer
Manager at Indian Institute of Management Visakhapatnam

Microsoft Authenticator was implemented in-house.

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BS
Systems Architect at a non-profit with 11-50 employees

We implemented the solution with the help of a consultant named Steeves and Associates, and our experience with them was really good.

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JA
IT Project Manager at Orange España

We worked with Microsoft, and we had a team of four to five members from the infrastructure and product development groups.

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VamsiMohan - PeerSpot reviewer
CTO at HUBER

We had assistance from a consultant.

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AG
Solutions Owner at a manufacturing company with 10,001+ employees

We worked with a lot of consultants for Azure AD. There are many features and no one expert or professional can help with all aspects. Organizations, during their journeys, have to work with different partners and integrators. It may be that there is a specific application you need to integrate with Azure AD and you need some skills there. It may be that you want to better manage Azure resources, so you would talk to a different type of resource. You may want to increase your identity security scores, depending on how you configure Azure AD, and for that, you would need to talk to an Azure security expert. I think this applies to all big enterprises. We need different skills to better utilize Azure, including Azure AD, and to do processes in a more secure way.

We have Microsoft Professional Services. That's the primary source for many organizations that are utilizing Microsoft services. If you have an enterprise agreement or a unified agreement with Microsoft, they offer you consulting services. Of course, you have to pay for Professional Services, but we get value there. The number-one consulting and integration support provider is Microsoft.

They also work with certified partners like Accenture or Avanade. These organizations are connected with Microsoft and they offer consultancy services to enterprises like ours. Depending on the subject, we may use services from any of these providers. We usually go with Microsoft-certified partners.

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OA
Senior Infrastructure Security Engineer at a tech services company with 51-200 employees

Deployment needs just one person to do it.

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Hosman Rodriguez - PeerSpot reviewer
Senior Manager Compliance at Appalachian Group

We used a partner to help us and guide us on the deployment.

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AR
Systems Manager at a financial services firm with 10,001+ employees

Since it is pretty straightforward, you just need one person to deploy it.

I implemented it in an hour.

Some maintenance is required. However, it is not on Azure Active Directory's part. Rather, it is for AD Connect. Often, we see that the connection is getting lost or something is not happening. Sometimes, port 443 might not be open from your on-prem Azure Active Directory. In that case, if you haven't implemented it in the beginning, then you need to do this. For a high availability solution, if you find that the machine is having additional issues, then you might need a higher AD Connect device. I would probably also deploy it with a different availability.

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SK
Sr Engineer IT at Hical Technologies Pvt Ltd

We set it up with the help of a consultant from KPMG and our experience with him was good.

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SW
Senior Manager Identity Access Management at a tech vendor with 1,001-5,000 employees

We took the help of a company. They did a good job. They helped us to move a huge amount of data.

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HP
Computer engineering student at a educational organization with 501-1,000 employees

We deployed it ourselves. With our small group and for the length of time that we used it, we did not perform any maintenance and I don't know how it is normally done on a day-to-day basis. Based on what I have learned, I think that one or two people are sufficient for maintenance if they know the product from head to toe.

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VK
IT Consultant at a tech services company with 1-10 employees

The maintenance of this solution is almost zero. The only time that something needs to be done is in the on-premises portion of a hybrid solution. The cloud aspect is maintained by Microsoft.

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Mangesh Masaye - PeerSpot reviewer
Manager at UPL

We used an integrator to deploy Azure Active Directory.

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JG
Cloud Systems Administrator (Servers and Storage) at University of Bath

We migrated from our on-premises Exchange solution to Azure AD with our in-house team. There are some of us in the infrastructure team, plus my manager.

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MS
manager at a retailer with 10,001+ employees

We used a systems integrator to assist with the initial setup. 

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AB
M365 enterprise Advisor(Azure) at a tech services company with 501-1,000 employees

Even after it has been deployed, one or two users may have problems with their account in terms of multi-factor authentication or the way it has been set up. I work with them to troubleshoot these issues.

Sometimes, the priority is to set up AD Connect, which integrates your on-premises to Active Directory. You must make sure your server is up and running. Apart from that, you need to set up your tenant, which is your profile admin center. 

If they want to download and install their tools, then we can connect to their on-premises for synchronization. So, it helps collect on-premises data and put it into the cloud. 

You can also install PowerShell. 

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FA
VP of IT at a financial services firm with 51-200 employees

We took a little bit of external help to make sure that our approach was optimized.

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NR
Sr.Piping Engineer Construction at a energy/utilities company with 10,001+ employees

We used a consultant for deployment. I think we used a Microsoft partner.

It was a good experience and not very complicated. I think I realized that they are not seeing many implementations. There's a tool in Microsoft Azure called an endpoint security tool, and they don't know how to implement it.

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DN
Technology Security Specialist at a financial services firm with 5,001-10,000 employees

For deployment, we work with Microsoft. We work with them directly, but for enhancements, we use Microsoft partners.

For maintenance, we have a team of about five engineers who run it. Internally, we have about two engineers and a manager in charge, and then we have two engineers in our infrastructure team. It is not that intensive in terms of day-to-day management because it is a cloud service, so everything is running from Microsoft Azure servers. Therefore, the day-to-day administration is not that much.  

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Andri Ottosson - PeerSpot reviewer
Network specialist at a wellness & fitness company with 501-1,000 employees

At the time, we used contractors to set it up because it was new to us. If I was going to do it today, it wouldn't be that complex for me because I now know the ins and outs of it, but at that time, we contracted people to help us set it up so that we could do it with the best practice. We probably had just one contractor and then we just helped out.

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JW
IT Consultant at a consultancy with 10,001+ employees

One person was involved in the deployment.

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SW
Senior Information Technology Manager at a manufacturing company with 10,001+ employees

We used an integrator, however, we don't speak of his name anymore. 

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JL
Lead Systems Engineer at a non-profit with 1,001-5,000 employees

We relied on two resources for deployment. 

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AO
Senior System Administrator at a financial services firm with 1,001-5,000 employees

I installed it myself.  

Its maintenance is very cheap and easy. We have only two engineers to manage Azure AD and Azure Exchange.

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AS
Senior System & Security Administrator at a legal firm with 51-200 employees

I can handle the implementation myself. I do not need the help of an integrator or consultant.

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RH
Sr. System Engineer at PT Smartfren Telecom Tbk

I did the implementation of Azure Active Directory.

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PV
Microsoft Azure Engineer at a tech services company with 10,001+ employees

We did not use an integrator, reseller, or consultant for the deployment. We handled it in-house. That is my understanding.

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PR
Software Engineer at a computer software company with 10,001+ employees

For maintenance, we have a team of 20 administrators and developers.

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Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC

I didn't need the help of any third-party integrator or consultant. I was able to handle it myself. 

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SW
Senior Information Technology Manager at a manufacturing company with 10,001+ employees

We had assistance with the setup. We're actually bringing in some more help as our needs have short turn cycles and some ageing infrastructure that we still have to move online.

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MO
Head of enterprise systems at Fidelity Bank Plc

We deployed this product ourselves.

No staff is required for maintenance.

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DM
Solution architect at a insurance company with 5,001-10,000 employees

We didn't need the assistance of an integrator, reseller or consultant for deployment. We were able to handle everything in-house.

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MR
Head of IT at a non-profit with 51-200 employees

We didn't do it ourselves. A company did it for us.

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KR
Managing Director at KRsolns LTD

We had some assistance from the local Microsoft team.

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HakanCengiz - PeerSpot reviewer
IT Security Manager at a construction company with 1,001-5,000 employees

We used a solution partner for its deployment. For maintenance, we would have about 10 engineers for 1,200 people.

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RF
IT Coordinator at Zignet

We used three people to do the implementation of the solution and our analyst was in charge of the maintenance. 

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MZ
Info Security Manager at a tech services company with 501-1,000 employees

We deployed the solution ourselves.

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MB
Systems and Networks Engineer at a insurance company with 1,001-5,000 employees

I handled the implementation myself. 

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CP
Vice President of Technology at Ecuity Edge

We did not use an integrator, we used in-house knowledge.

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Buyer's Guide
Microsoft Entra ID
April 2024
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.