Gabriel Oyeyemi - PeerSpot reviewer
DevOps Engineer at Stanbic
Real User
Top 10
Adds an extra layer of security to our backend but expensive solution
Pros and Cons
  • "We find it valuable because it is compatible with our existing Azure solution."
  • "There is room for improvement in the pricing model."

What is our primary use case?

We are using it to add an extra layer of security to our backend, protecting against denial-of-service attacks and other security threats.

What is most valuable?

We find it valuable because it is compatible with our existing Azure solution.

What needs improvement?

There is room for improvement in the pricing model. 

For how long have I used the solution?

We just recently implemented it and are still exploring its features.

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What do I think about the stability of the solution?

It is stable so far to our needs.

What do I think about the scalability of the solution?

It is scalable so far to our needs.

How was the initial setup?

The setup process is easy to follow by just following the official documentation. We were able to set it up within a few hours.

What's my experience with pricing, setup cost, and licensing?

It is relatively expensive but still within our budget, especially compared to more expensive alternatives like Barracuda. There's no license. It's a cloud-based solution.

As we are already fully on Azure, it leverages other functionalities and remains cost-effective.

What other advice do I have?

Overall, I would rate the solution a six out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a construction company with 10,001+ employees
Real User
Top 10
Provides load balancing and high application availability, but it should provide more security for certificate-based services
Pros and Cons
  • "Microsoft Azure Application Gateway gives us a lot of benefits, including domain mapping."
  • "The solution should provide more security for certificate-based services so that we can implement more security on that."

What is our primary use case?

We used the solution to build our own applications, publish for clients, and provide software for service.

What is most valuable?

Microsoft Azure Application Gateway gives us a lot of benefits, including domain mapping. We use a lot of Azure web tools, API servers, and API agents to fetch data from different locations.

What needs improvement?

Some application gateway certificates are mismapped. The solution should provide more security for certificate-based services so that we can implement more security on that. We have a lot of limitations while upgrading Microsoft Azure Application Gateway from version one to version two.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for three years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

There is a limitation on the number of hosts in Microsoft Azure Application Gateway version one, which can be increased. Around 1,000 users use the solution in our organization.

How are customer service and support?

I don't have any issues with the solution's technical support. They give 100% support and respond within four hours.

How was the initial setup?

The initial setup of the solution is very simple and user-friendly.

What about the implementation team?

The solution's deployment time depends on the application. If it is a legacy application, it takes around one hour to one and a half hours. If everything is good from the server side, the deployment will take a maximum of 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Application Gateway has less price than other application gateway solutions.

What other advice do I have?

The solution will hide a lot of security benefits in the back end. We have different ports, and the hackers cannot identify which port is used on the back end. Microsoft Azure Application Gateway provides load balancing and high application availability. It is faster than any other gateway service.

Integrating the solution with our infrastructure becomes easy when we receive suggestions from the technical team, which has architecture-level skills. However, if you have less knowledge, the integration becomes very difficult. I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Roopesh P - PeerSpot reviewer
IT Manager at Nivaata System Pvt ltd
Real User
Top 10
Support and stability could improve, but useful for traffic management
Pros and Cons
  • "The most valuable feature of the solution is traffic management."
  • "The solution could improve by increasing the performance when doing updates. For example, if I change the certificate it can take 30 minutes. Other vendors do not have this type of problem."

What is our primary use case?

We are using Microsoft Azure Application Gateway which hosted our domain as a load balancer. We have an application visible to the public and the traffic passes through this solution.

What is most valuable?

The most valuable feature of the solution is traffic management.

What needs improvement?

The solution could improve by increasing the performance when doing updates. For example, if I change the certificate it can take 30 minutes. Other vendors do not have this type of problem.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for approximately three years.

What do I think about the stability of the solution?

We have had some issues with the stability.

I rate the stability of Microsoft Azure Application Gateway a three out of ten.

What do I think about the scalability of the solution?

We have approximately 600 requests from one balancer and a total of 3,000 requests.

I rate the scalability of Microsoft Azure Application Gateway a three out of ten.

How are customer service and support?

I rate support from Microsoft Azure Application Gateway a four out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used a solution prior to  Microsoft Azure Application Gateway.

How was the initial setup?

The implementation of the solution was complex, it took a few hours to complete.

I rate the initial setup of  Microsoft Azure Application Gateway a three out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is paid monthly. The solution is highly expensive.

What other advice do I have?

I would not recommend this solution.

I rate Microsoft Azure Application Gateway a four out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Roopesh P - PeerSpot reviewer
IT Manager at Nivaata System Pvt ltd
Real User
Top 10
Provides security features comparable to AWS, but certificate updates take too long
Pros and Cons
  • "It has a filter available, although we are not currently using it because it is not part of our requirements. But it is a good option and when it becomes part of our requirements we will definitely use it."
  • "It takes a lot of time for a certificate to update in the system. That is a huge drawback, affecting the load-balancing side. And when there are changes to the load balancing, it affects the end-user."

What is our primary use case?

We are using it for application load balancing and scaling.

What is most valuable?

It has a filter available, although we are not currently using it because it is not part of our requirements. But it is a good option and when it becomes part of our requirements we will definitely use it. 

What needs improvement?

It takes a lot of time for a certificate to update in the system. That is a huge drawback, affecting the load-balancing side. And when there are changes to the load balancing, it affects the end-user.

For how long have I used the solution?

I have been using Microsoft Azure Application for the last six months.

What do I think about the scalability of the solution?

I think the scalability is okay, but I haven't tried to scale it.

Application Gateway is tied into our applications. We have about 5,000 connections into Application Gateway, on average. There are around 800 to 900 requests per minute.

How are customer service and support?

I have not had to contact Microsoft tech support about Azure Application Gateway.

Which solution did I use previously and why did I switch?

Previously, we were in AWS. We just migrated to Azure. 

How was the initial setup?

The initial setup is straightforward. If you compare it with AWS, it's a little bit complicated, but overall, the technical aspects are very simple.

A normal Application Gateway deployment takes around 20 to 25 minutes, but again, the application of certificate changes takes around 20 to 25 minutes, so the total time involved is about one hour.

What about the implementation team?

We did not use a third-party. Currently, I'm the only person handling the solution in our company. My main task in Application Gateway is configuration, as it's a service that is provided by Azure. There is not much more for me to do than configure it.

What's my experience with pricing, setup cost, and licensing?

Between v1 and v2, there is a lot of change in the pricing. It is very costly compared to AWS. Our main implementation strategy is based around the pricing. If there are any technical features that we need to consider in addition, we will. If the prices for those additional features are okay then we will use them.

Which other solutions did I evaluate?

The features in both AWS and Azure seem to be comparable. We are enabling all the security features that were available in AWS. 

From my few months of experience with Azure, the configuration changes we are making in Application Gateway, such as a certificate change, are taking more time to apply to the service. In AWS it was very quick. It would take less than one minute, but here it takes almost 10 minutes to apply that certificate. That time difference is huge. That is the only drawback or issue that I have faced with the Azure Application Gateway. 

Other than that, the two services look the same.

What other advice do I have?

There are two versions of Application Gateway. Version 2 is a seven out of 10. I would rate version 1 at three to four out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Technical Project Manager at a tech services company with 10,001+ employees
Real User
The web application firewall feature has proven most beneficial for our security and load-balancing needs.
Pros and Cons
  • "The most valuable feature of the solution is the web application firewall (WAF)."
  • "Implementing and standardizing the solution across the IT landscape in a heterogeneous environment is painful."

What is our primary use case?

I use Microsoft Azure Application Gateway for publishing.

What is most valuable?

The most valuable feature of the solution is the web application firewall (WAF).

What needs improvement?

We got other additional application delivery controllers. Implementing and standardizing the solution across the IT landscape in a heterogeneous environment is painful. Some websites are published through an application delivery controller, which is not Azure or Microsoft. Having a standard implementation across the IT landscape is what we're trying to address at the moment.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for three years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

Which solution did I use previously and why did I switch?

We previously used Citrix NetScaler.

How was the initial setup?

The solution’s initial setup was straightforward.

What about the implementation team?

The solution can be implemented in a couple of hours.

What other advice do I have?

We've implemented Microsoft Azure Application Gateway for web traffic management in our organization for inbound HTTPS access.

We use a standard app service plan on the back end. We're talking about some 6,000 to 7,000 concurrent connections, and we haven't faced any scaling issues so far.

The web application firewall feature has proven most beneficial for our security and load-balancing needs. There was a compliance and security requirement to enable OWASP. That's why we enabled SQL injection and other features on WAF.

I rate the solution an eight out of ten for its ease of configuration and management. Microsoft Azure Application Gateway is a great product, and I would encourage everyone to use it if they have a presence in Azure.

Overall, I rate the solution an eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Microsoft and Dev-ops Architect at Mphasis
Real User
Top 5Leaderboard
A cloud solution with standard authorization and simple routing

What is our primary use case?

Azure Application Gateway is used on an AKS cluster. We don't want to expose the control plane to the public IP. We created a control plane with a private IP and then put an Application Gateway in front of it. Users can access the AKS cluster through the Application Gateway. The Application Gateway filters traffic to the AKS cluster.

What is most valuable?

If you don't want to use public IPs and expose your enterprise externally to the public world, and you want strict authorization, you should use Azure Application Gateway.

What needs improvement?

The login mechanism could be improved.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for a few months.

What do I think about the stability of the solution?

I rate the solution’s stability a seven out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

Microsoft Azure Application Gateway is an internal application that allows people to access it. We have 100s of different users working on it who can access it with their logins. We do not need to set up any database mechanism to add users.

How are customer service and support?

Microsoft Support is good.

How was the initial setup?

The initial setup of Azure Application Gateway is straightforward, provided you have a good understanding of networking concepts and have everything ready.

For deployment, the gateway is already available. It offers maximum protection and everything else.

What other advice do I have?

If you want to build an application with standard authorization and a simple route within the organization instead of multiple routes, then Azure Application Gateway is a good option.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Cloud solution architect at Ernst & Young
Real User
Top 5
Helps to do load balancing of applications but needs to improve performance and support
Pros and Cons
  • "We use the product in front-end and back-end applications to do the load balancing smartly."
  • "The product's performance should be better."

What is our primary use case?

We use the product in front-end and back-end applications to do the load balancing smartly. 

What needs improvement?

The product's performance should be better. 

For how long have I used the solution?

I have been using the solution for one year. 

What do I think about the stability of the solution?

I would rate Microsoft Azure Application Gateway's stability an eight out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good. My company has 500 users for the solution. 

How are customer service and support?

Microsoft Azure Application Gateway's support could be faster. 

How was the initial setup?

Microsoft Azure Application Gateway's setup is neither complex nor easy. 

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Application Gateway is expensive. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rushad  Anklesaria - PeerSpot reviewer
Azure Consultant at CoreAzure
Consultant
Top 10
Protects external websites
Pros and Cons
  • "The product's initial setup phase was easy."
  • "The tool is a pain to deal with when it comes to the area of configuration."

What is our primary use case?

I use the solution in my company to protect an external website.

What is most valuable?

The product's WAF was useful to protect against the OWASP attacks.

What needs improvement?

The tool is a pain to deal with when it comes to the area of configuration. Basically, users get a lot of false positives with the product. The aforementioned area can be considered for improvement in the product.

I think the reporting elements could be a bit better in terms of having built-in reports, considering how everything has to be a cluster query when you write it, making it an area where users customize the tool. The reporting elements are an area with shortcomings in the tool that could be better as it would be useful to deal with false positives.

For how long have I used the solution?

I have been using Microsoft Azure Application Gateway for five months. I use the solution internally for my company. My company has a gold partnership with Microsoft.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is an easily scalable solution.

The tool is not meant for users since it is designed for public access; considering that, I would say that the solution provides protection to our company website, which has thousands of visitors.

How are customer service and support?

The solution's technical support is okay and not that good, considering that my company still has some existing tickets open with the support team, which are related to some login stuff. The problem with Microsoft is they outsource their support to vendors in other parts of the world, so it is like a lucky draw system, meaning you are lucky if you get someone good.

How was the initial setup?

The product's initial setup phase was easy.

The solution can be deployed in a day.

What about the implementation team?

I deployed the solution by myself in my company.

What was our ROI?

The product's ROI is okay, in my opinion.

What's my experience with pricing, setup cost, and licensing?

The price of the product is okay. There is a need to pay a fixed price per month to use the product. There are no additional payments to be made to Microsoft apart from the charges paid towards the monthly licensing costs attached to the solution.

Which other solutions did I evaluate?

My company had looked at the options offered by Cloudflare, but we decided to stick to the stack of services offered within Azure.

For most of our company's in-house resources, we are dependent on the cloud services offered by Microsoft, so it was easy to adopt Microsoft Azure Application Gateway in our organization.

What other advice do I have?

To utilize Microsoft Azure Application Gateway for managing web traffic load balancing in our company, we use products within the Azure landscape like Azure Load Balancer or Azure NAT Gateway.

In our company, we don't have multiple instances of the application to utilize Microsoft Azure Application Gateway for application-level routing and URL-based content distribution. There is pretty much just one instance to deal with in our company, which makes the use of the tool quite straightforward.

The tool's WAF provides a fairly adequate level of protection against common vulnerabilities.

The solution doesn't require any maintenance once it is deployed.

Integrating Azure Application Gateway with other Azure services in our company's existing infrastructure is a fairly seamless process.

I haven't had any issues with the scalability and performance of the product.

I would ask those who plan to use the solution in the future to plan the deployment so they have more time to analyze their data when using the WAF, and you need at least six months of history to see the traffic patterns and to get an alert on false positives.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Microsoft Azure Application Gateway Report and get advice and tips from experienced pros sharing their opinions.