Microsoft Azure Customer Service and Technical Support

Roberto Rubio
Country Manager at Orion Consultores C.A
I haven't opened any tickets with technical support. The technical team opened most tickets but from what I hear, technical support has been fine. It could be better. They could improve the time it takes to respond but I have never heard about any issues from the technical guys about their support. They would prefer to get a faster response back because when you have a problem, you have your boss asking for updates so you need a fast answer. View full review »
Michelle Sollicito
Software Architect at a security firm with 51-200 employees
I do not use tech support. I use online forums, etc. View full review »
Andy-Chan
General manager at MOL Information Technology
I have been in contact with technical support and would rate them better than average. I find that it takes a long time to reach somebody who is a subject matter expert. This is because they first need to escalate requests from the level one or level two helpdesk. For the problems that we have experienced, we needed support directly from people with expertise. View full review »
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reviewer1382526
Solutions Architect at a comms service provider with 51-200 employees
I am happy with the good support that we are getting. I have not been in contact with them directly but some of my colleagues have dealt with them. View full review »
Ramesh Karanam
Microsoft and Dev-ops Architect at Mphasis
Technical support is excellent. Recently, we have encountered a few issues however, the customer support team helped us very quickly to come out of it. View full review »
reviewer1297236
Product Architect at a government with 1,001-5,000 employees
We have been in touch with Microsoft technical support and I would say that they are average. View full review »
reviewer956922
Head of Architecture - Digital at a tech services company with 1,001-5,000 employees
The technical support is a bit clumsy. Their time to respond is not that much great. View full review »
SUDHIR MALIK
System Administrator at A&T Systems
Technical support for Exchange and Sharepoint is quite good. Their response time is really good. View full review »
Find out what your peers are saying about Microsoft, Google, Amazon and others in Infrastructure as a Service Clouds (IaaS). Updated: August 2020.
430,376 professionals have used our research since 2012.