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AP
Subdirector General at a tech company with 51-200 employees
Real User
Top 20
Helps us to maintain order and keep track of the status for each of our projects

What is our primary use case?

We are a software development company and we use DevOps practices to manage our application development lifecycle. This is our primary use case. We don't have a production environment for the applications that we develop. Rather, they are given to our customers when they are production-ready. The management includes service requests, incidents, issues, etc.

What is most valuable?

The most valuable feature is that it brings order to our projects, and we know the status of each one at every moment.

What needs improvement?

This product would be improved if the helpdesk were included.

What do I think about the scalability of the solution?

We are a small company and have not had any problems with scalability.

How are customer service and technical

What is our primary use case?

We are a software development company and we use DevOps practices to manage our application development lifecycle. This is our primary use case. We don't have a production environment for the applications that we develop. Rather, they are given to our customers when they are production-ready.

The management includes service requests, incidents, issues, etc.

What is most valuable?

The most valuable feature is that it brings order to our projects, and we know the status of each one at every moment.

What needs improvement?

This product would be improved if the helpdesk were included.

What do I think about the scalability of the solution?

We are a small company and have not had any problems with scalability.

How are customer service and technical support?

Technical support is good and we haven't had any problems with them.

What's my experience with pricing, setup cost, and licensing?

We don't have any complaints about the pricing.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
MZ
System engineering project Manager at a healthcare company with 51-200 employees
Real User
Good testing, helpful tracking dashboard activity, and test execution

What is our primary use case?

I am familiar with the VSTS environment, grading tests, plan, and tracking dashboard activity. In my previous company, we used this solution to create test cases, test reports, test execution, task boards, and we use the dashboard for the product activity.

What is most valuable?

I really like the Microsoft DevOps survey.

What needs improvement?

I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix. I have never seen a table or a Matrix in DevOps for traceability for either software or hardware upgrades. I am not aware of whether the website has these capabilities. I had planned to recommend this product to my current company but the traceability is missing and could not consider it.

For

What is our primary use case?

I am familiar with the VSTS environment, grading tests, plan, and tracking dashboard activity.

In my previous company, we used this solution to create test cases, test reports, test execution, task boards, and we use the dashboard for the product activity.

What is most valuable?

I really like the Microsoft DevOps survey.

What needs improvement?

I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix.

I have never seen a table or a Matrix in DevOps for traceability for either software or hardware upgrades. I am not aware of whether the website has these capabilities.

I had planned to recommend this product to my current company but the traceability is missing and could not consider it.

For how long have I used the solution?

I have been using this solution for three or four years.

What do I think about the stability of the solution?

It has some bugs that we reported and they have been fixed, which is good.

What other advice do I have?

I would rate Microsoft Azure DevOps a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Viral Panchal
Senior Project Manager at a computer software company with 5,001-10,000 employees
Real User
Interface simple, easy to learn workflows, and scalable

What is most valuable?

Some of the valuable features are the interface and the workflows are easy to learn and to manage. It has all the features that are required on each account.

What needs improvement?

There are some areas that need improvement such as tracking. There is not anything major that needs to be improved in the future, just minor adjustments are needed. The solution works well.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable, we have approximately 30 people using it.

How are customer service and technical support?

I have not used the support.…

What is most valuable?

Some of the valuable features are the interface and the workflows are easy to learn and to manage. It has all the features that are required on each account.

What needs improvement?

There are some areas that need improvement such as tracking. There is not anything major that needs to be improved in the future, just minor adjustments are needed. The solution works well.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found the solution to be scalable, we have approximately 30 people using it.

How are customer service and technical support?

I have not used the support. However, you receive all the documentation with the solution needed.

What other advice do I have?

I would recommend this solution, it is a good tool to use.

I rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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HR
User at a tech services company
Real User
Highly functional, powerful capabilities, and scalable

What is our primary use case?

We implement this solution to those wanting to improve their processes to make their business function better.

What is most valuable?

Some of the valuable features are the functionality and the wide range of capabilities.

What needs improvement?

Not all companies use the same methodology which could limit the use of this solution.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

The stability of the solution is great.

What do I think about the scalability of the solution?

I have found the scalability good. We have approximately four specialists and ten testers using the solution in our organization.

What other advice do I have?

I…

What is our primary use case?

We implement this solution to those wanting to improve their processes to make their business function better.

What is most valuable?

Some of the valuable features are the functionality and the wide range of capabilities.

What needs improvement?

Not all companies use the same methodology which could limit the use of this solution.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

The stability of the solution is great.

What do I think about the scalability of the solution?

I have found the scalability good. We have approximately four specialists and ten testers using the solution in our organization.

What other advice do I have?

I would recommend this solution to others if they have tools with Microsoft and the proper infrastructure because not all customers work with this methodology in the development team.

I rate Microsoft Azure DevOps a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RZ
Data Base Administrator at a tech services company with 51-200 employees
Real User
Top 20
Stable, scalable with good cloud infrastructure, and good support

What is our primary use case?

We use this solution for cloud administration, cloud infrastructure, the database, as an application server, development, and more.

What is most valuable?

I like the cloud infrastructure of Microsoft Azure DevOps.

What needs improvement?

I would like to see new features added.

For how long have I used the solution?

My corporation is currently using this solution.

What do I think about the stability of the solution?

I have had no issues with the stability of this solution.

What do I think about the scalability of the solution?

Scalability-wise, I have not had any problems.

How are customer service and technical support?

Everything is fine with our internal customers and our corporation. Technical support is good.

What's my

What is our primary use case?

We use this solution for cloud administration, cloud infrastructure, the database, as an application server, development, and more.

What is most valuable?

I like the cloud infrastructure of Microsoft Azure DevOps.

What needs improvement?

I would like to see new features added.

For how long have I used the solution?

My corporation is currently using this solution.

What do I think about the stability of the solution?

I have had no issues with the stability of this solution.

What do I think about the scalability of the solution?

Scalability-wise, I have not had any problems.

How are customer service and technical support?

Everything is fine with our internal customers and our corporation.

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

I don't have a problem with the pricing.

What other advice do I have?

I would rate Microsoft Azure DevOps a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HG
Technical Content Writer at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
High performance, easy to use, and reliable

What is our primary use case?

The solution can be used for immutable infrastructure or for microservices.

What is most valuable?

The most valuable feature is the ease of use and performance.

What needs improvement?

There could more integration with other platforms.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

I have found the stability good.

What do I think about the scalability of the solution?

We have approximately 20 people using the solution in my organization.

How are customer service and technical support?

The technical support from Microsoft is really good.

What's my experience with pricing, setup cost, and licensing?

We purchase the solution on…

What is our primary use case?

The solution can be used for immutable infrastructure or for microservices.

What is most valuable?

The most valuable feature is the ease of use and performance.

What needs improvement?

There could more integration with other platforms.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

I have found the stability good.

What do I think about the scalability of the solution?

We have approximately 20 people using the solution in my organization.

How are customer service and technical support?

The technical support from Microsoft is really good.

What's my experience with pricing, setup cost, and licensing?

We purchase the solution on an annual basis.

Which other solutions did I evaluate?

I have evaluated AWS.

What other advice do I have?

I would recommend this solution.

I rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AT
Director of R&D and Testing at a recreational facilities/services company with 1,001-5,000 employees
Real User
Good monitoring, good support, and good stability

What is our primary use case?

We are using it for managing the teams and planning the screens and scope of work. We are also using it for building pipelines for automation of builds.

What is most valuable?

Monitoring is most valuable.

What needs improvement?

Its interface could be more user-friendly. It could be simplified for users with no prior knowledge. There should also be better tutorials.

What do I think about the stability of the solution?

It is stable.

How are customer service and technical support?

Their technical support is pretty good.

What about the implementation team?

Our IT department installs this solution.

What other advice do I have?

Before using this solution, I would advise getting somebody who really knows how to use this solution and…

What is our primary use case?

We are using it for managing the teams and planning the screens and scope of work. We are also using it for building pipelines for automation of builds.

What is most valuable?

Monitoring is most valuable.

What needs improvement?

Its interface could be more user-friendly. It could be simplified for users with no prior knowledge. There should also be better tutorials.

What do I think about the stability of the solution?

It is stable.

How are customer service and technical support?

Their technical support is pretty good.

What about the implementation team?

Our IT department installs this solution.

What other advice do I have?

Before using this solution, I would advise getting somebody who really knows how to use this solution and learning about how to do customizations based on your organization's needs.

I would rate Microsoft Azure DevOps an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Luz Barrientos
Support Level 3 for the Finance systems at World Vision International
Real User
Functional user interface, with good support and pricing

What is our primary use case?

We use the solution for performance testing in general.

What is most valuable?

One of the main features is the user interface is very good.

What needs improvement?

The user management in the solution could improve.

For how long have I used the solution?

I have been using it for four years.

How are customer service and technical support?

The support for this solution has been fine.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for the solution.

What other advice do I have?

I rate Microsoft Azure DevOps a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services…

What is our primary use case?

We use the solution for performance testing in general.

What is most valuable?

One of the main features is the user interface is very good.

What needs improvement?

The user management in the solution could improve.

For how long have I used the solution?

I have been using it for four years.

How are customer service and technical support?

The support for this solution has been fine.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for the solution.

What other advice do I have?

I rate Microsoft Azure DevOps a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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