Owner at Latreia Technologies
Real User
Functional pricing calculator, reliable, and excellent customer service
Pros and Cons
  • "We have found the most valuable feature to be the pricing calculator."
  • "The solution could be easier to use. However, when comparing it to AWS it is a bit easier."

What is our primary use case?

We have developed for our customers a website where they do onsite inspections of heavy moving equipment. They have the ability to build reports that are all web-based now and by clicking a button it goes out to their customers. This company is now starting to roll it out. They started in Zimbabwe, Zambia, and South Africa. They are currently expanding the system to Brazil and Australia. We had to move from on-premise solutions to a cloud-based system and this what we are using Azure for.

What is most valuable?

We have found the most valuable feature to be the pricing calculator.

What needs improvement?

The solution could be easier to use. However, when comparing it to AWS it is a bit easier.

In an upcoming release, the interface could improve.

For how long have I used the solution?

I have been using this solution for approximately two months.

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What do I think about the stability of the solution?

Azure is reliable. I am doing other work for another company where I do not host it in Azure myself, but they have a U-systems running on Azure and it is operating all over the world. There are times when it can slow down a little but most of the time, it runs very smoothly.

What do I think about the scalability of the solution?

We have two people using this solution in my organization.

How are customer service and support?

I have one experience calling the technical support for Azure and the response was almost immediate, they are very good.

Which solution did I use previously and why did I switch?

I have used AWS previously. Although AWS might be cheaper in some instances, I found it has an even worse configuration. You have to configure every detail, whereas with Azure it easier.

How was the initial setup?

The installation was straightforward. Once you have a Microsoft ID everything else just falls into place.

What's my experience with pricing, setup cost, and licensing?

I am currently on a pay-as-you-go subscription and my customers are going to be on a three-year contract. For what is offered in the three-year package it is quite reasonably priced. However, if I was to run it in my office from my own service it would be cheaper but the risk is too high. Here in South Africa, we have something called load shedding where the electricity is turned off for periods of time to regulate to load of the electricity being used. It can go off for five to six hours causing the batteries in the cell towers and fiber exchanges to start dropping and then the customers are offline.

This is why I have to move to a cloud platform that has generators, redundancy on fiber connections, and other mechanisms in place. It creates a lot of challenges for us.

Microsoft has two data centers in South Africa, one in Johannesburg and one in Cape Town. We will most likely be balancing between South Africa, Europe, and maybe even have a service in Australia.

What other advice do I have?

I would advise others to do their research before they purchase any platform service. Everything could look fine on the surface but if you do not understand things, such as DPUs and flexible databases, you can run into some difficulties.

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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CEO at Finanblue
Real User
Leaderboard
Secure, useful with incredible customization and the support is good
Pros and Cons
  • "If you have large traffic amounts, Microsoft Azure will continue to provide our customers with the best storage experience."
  • "The initial setup can be improved."

What is our primary use case?

We use Microsoft Azure to host our software development solutions and solutions for reproduction.

We have many solutions running alongside Microsoft Azure that are mainly for the financial sector.

We use Microsoft Azure to host and develop.

What is most valuable?

It's great! It's very useful.

It has a separate environment for developers and developers' solutions. We have environments for PaaS and quality assurance, and we also have an environment where we can lend our solutions to our customers.

We like the Azure DevOps.

If you have large traffic amounts, Microsoft Azure will continue to provide our customers with the best storage experience.

It's very secure.

Microsoft Azure has incredible customization.

What needs improvement?

It's not user-friendly because it is made for developers. A normal user can't use it, but for a developer, it is a very friendly solution.

The initial setup can be improved. It should be simplified and made easier for developers to set it up.

I would like to see the use of Microsoft DevOps simplified. It's automation to develop and deploy software that is very difficult to use. It is so complicated and we need extra time to learn it. It is not easy. 

For how long have I used the solution?

I have been working with Microsoft Azure since 2016.

We use the standard S3 applications.

What do I think about the stability of the solution?

Microsoft Azure is very reliable. It's a highly stable solution.

What do I think about the scalability of the solution?

Microsoft Azure offers huge scalability. We can manage scalability automatically or manually. It is very fast and very reliable.

We have approximately 30 users in our organization who use Microsoft Azure.

How are customer service and technical support?

The service is very good. They are highly technical and provide answers to things that are not easy to apply. Before the pandemic, at least, the support was good and very fast. 

We had some issues with support after the pandemic, where the replies took a very long time. Technical support could improve their response time. They should respond faster.

Which solution did I use previously and why did I switch?

We use many Microsoft tools, such as Microsoft Teams, also Skype, and Google Meet.

How was the initial setup?

The initials setup is difficult. It requires specialists. 

Similar to Google Cloud and Amazon Web Services, it is complex.

It can take six to twelve months to deploy this solution.

What about the implementation team?

We had help from specialists to help with the complex setup. It is not easy for everyone.

What other advice do I have?

I would suggest calling a specialist who is certified to help with the setup and the deployment, don't do it yourself. The specialists are reliable and can deploy the solution faster.

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Solution Architect at a sports company with 201-500 employees
Real User
Stable with a good application gateway and helpful technical support
Pros and Cons
  • "The product has been quite stable."
  • "The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration."

What is our primary use case?

We primarily use the solution as a platform for our applications and security.

What is most valuable?

The application gateway is very good.

We like the WAF feature.

The product has been quite stable.

The scalability potential is very good.

Technical support is very good.

The configuration process is very minimal and happens very quickly.

What needs improvement?

The solution should emulate what MuleSoft is doing. At the moment MuleSoft has a lot of other features compared to Azure API integration. Just the coverage of the features, for example, could improve. Azure should offer more coverage of the features.

For how long have I used the solution?

I've been using the solution for a couple of years.

What do I think about the stability of the solution?

The solution is very stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

The solution scales very well. If a company needs to expand it, they can.

We have about 1,000 users on the solution currently.

We do have plans to continue to use the solution and may even increase usage in the future.

How are customer service and technical support?

Technical support has been good overall. They are helpful and responsive. We are satisfied with the level of service we receive.

Which solution did I use previously and why did I switch?

I don't really have experience with other solutions at this time. I typically work with Azure.

How was the initial setup?

There isn't much of an implementation process as the solution is in the cloud.

However, you do need to do some configurations in order to ensure it's set up as you need it to be. This part of the process takes a minimal amount of time.

We have about 60 to 70 people who can handle deployment and maintenance within our organization.

What about the implementation team?

While I could handle the process myself, in our case, we had a network architect handle the configuration process.

What other advice do I have?

I'm a consultant.

As we are using the cloud version of the solution, we are always using the latest version as well. It updates automatically.

I'd recommend the solution to other organizations.

I would rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Data Engineer at Prodxia
Real User
An easy interface that is helpful for creating minimal environments to develop POCs
Pros and Cons
  • "The incorporation of several kinds of storage, such as SSD Premium, enhanced the performance of machines."
  • "Virtual networks might be improved by adding more rules for the validation of protocols and peripheral elements in security assurance."

What is our primary use case?

Our first deployment was CRM Dynamics, and it was done in the same way that we launched the previous version. However, it was easier than the last migration because the ease of preparing new machines with the wizard contributed to the quick implementation. It also includes great hardware specifications such as SSD Premium, which wasn't there until last year.

How has it helped my organization?

Azure has helped in the setup of operations with minimal environments for developing a proof of concept. The POC is the most useful and charming feature to get a minimal valuable product for all deployments. Customer satisfaction did increase the performance of sales, meanwhile, customer requirements were optimized.

What is most valuable?

This solution has an easy and (almost) intuitive administration interface to set up and deploy elements.

The incorporation of several kinds of storage, such as SSD Premium, enhanced the performance of machines.

The Machine Learning library for remote calls using REST and SOAP, as well as the legacy integrations of hybrid clouds are useful.

What needs improvement?

Virtual services might be improved by adding more rules for the validation of protocols and peripheral elements in security assurance. This feature could help to gain more visibility in compliance validation using cross-referencing between firewalls and legacy systems. By example, only mobile devices with Windows at phone, laptops, or tablets running either Windows 10 or Windows Mobile can print using Windows Server Hybrid Cloud Print, and this possibility cannot apply to another devices due to the feature uses an UNC path. UNC means for Universal Naming Convention, a standard for identifying servers, printers and other resources in a network. The UNC uses double slashes or backslashes to precede the name of the computer.

For how long have I used the solution?

Four years.

Which solution did I use previously and why did I switch?

I was using hybrid solutions with several web hosting services, but several customers could not be accommodated. They needed to solve the problem of migrating huge data centers with confidential information, and the initial costs of proof of concepts were complicated if the isolation of every component relied on legacy systems.

Which other solutions did I evaluate?

We evaluated HostGator VPS before choosing this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Digital Ad-Operations at a tech services company with 10,001+ employees
Real User
It was easy to deploy our applications on it. However, we are looking for better compatibility and scalability.
Pros and Cons
  • "It was easy to deploy our applications on it."
  • "We have faced some challenges trying to deploy a new ESP application."

What is our primary use case?

We wanted to deploy applications and have them interact with services on the back-end, so we deployed Azure for this. The performance has been quite good.

What is most valuable?

It was easy to deploy our applications on Azure. It provides more compatibility and scalability than the .NET application. This is why we chose to use Azure.

What needs improvement?

We are looking for the Azure to get involved in the case of other applications, like the Java application. Because it is predefined and has been set by Microsoft, who is providing better compatibility to the .NET application, so we are looking for the same from Azure for the Android app. Therefore, we are looking for better compatibility and scalability.

What do I think about the stability of the solution?

It is stable. I have not seen it have any downtime.

What do I think about the scalability of the solution?

We have faced some challenges trying to deploy a new ESP application.

How is customer service and technical support?

The technical support was good. I would give them an eight out of 10 rating.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is very competitive.

Which other solutions did I evaluate?

We evaluated AWS. 

If I were advising a colleague in my organization who is looking for a solution and is comparing AWS and Azure, I would prefer that they go for Azure, or any software using Microsoft technologies because we have had good experiences with them. If I were advising on Java, I wouldn't advise him to specifically use another tool rather he should do research and use my comparison history on IT Central Station.

What other advice do I have?

I would rate this solution a seven out of 10. 

Most important criteria for selecting a vendor: The client will choose the license and buy it. We can try to convince them, but we can not compel them to use a specific vendor's license. Ultimately, the decision-maker is the client.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CTO at a consultancy with 51-200 employees
Real User
It provides hybrid IT management of the on-premise and cloud workloads.

What is most valuable?

Features such as Azure object storage, IaaS, Azure System Center, Azure SQL Database are valuable to me.

How has it helped my organization?

It provides:

  • Scalable workload with elastic cloud capabilities

  • Hybrid IT management of the on-premise and cloud workloads

  • Disaster recovery

What needs improvement?

Azure is growing its open-source offerings and I see this as a continuous area of improvement.

For how long have I used the solution?

I have used this solution for six years.

What do I think about the stability of the solution?

Early on, there were issues with the workload interruptions. Over the past 12 months, it has been a stable cloud service.

What do I think about the scalability of the solution?

There were no issues with its scalability.

How are customer service and technical support?

Technical support is one of Azure’s strengths, I would rate it above average to excellent.

Which solution did I use previously and why did I switch?

I previously used Savvis and Verizon’s IaaS Enterprise Cloud solutions.

How was the initial setup?

The initial setup was moderately complex. The use of PowerShell greatly increases the ability to fine-tune workloads, i.e., after the initial setup was completed.

What's my experience with pricing, setup cost, and licensing?

If you have the existing on-premise licenses, make sure to ask for their special licensing promotions so as to allow consolidation of licenses and subscriptions, in order to maximize the current investment and control TCO.

Which other solutions did I evaluate?

We looked at other solutions such as AWS, Google's Cloud Platform and Terremark/Verizon.

What other advice do I have?

Leverage their cloud credit program so as to allow your team to become acquainted with Azure, before turning on their cloud billing services.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Associate Director at a tech services company with 10,001+ employees
Real User
Competitively priced with excellent integration
Pros and Cons
  • "The best feature is it's easy to integrate with other Microsoft solutions."
  • "Compared with other cloud solution providers, Microsoft is not good at local support."

What is our primary use case?

I mainly use Azure for data analytics and implementation.

What is most valuable?

The best feature is it's easy to integrate with other Microsoft solutions.

What needs improvement?

Compared with other cloud solution providers, Microsoft is not good at local support.

For how long have I used the solution?

I've been working with Azure for almost five years.

What do I think about the stability of the solution?

Azure's stability is ok, but there are issues sometimes. I'd rate its stability as seven or eight out of ten.

What do I think about the scalability of the solution?

Azure is scalable.

How are customer service and support?

Microsoft isn't good at local support.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Azure is cheaper than solutions from other cloud vendors like AWS or Google.

What other advice do I have?

I prefer Azure to AWS or Google because it's cheaper and its ecosystem is better integrated. I would rate this solution as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Business Development Manager at ITQS
Real User
Flexible, easy to configure, and good support
Pros and Cons
  • "There are a lot of things that we like about it. It is very easy to provision and configure. It is flexible and scalable."
  • "We have faced some issues on the pricing side, but it has improved lately. We are trying to adjust to the new pricing methods that they are using now. It should be better from now on."

What is our primary use case?

Its main use case is data center migration. We are doing data center migration to Microsoft Azure.

Azure is a set of different services, and the version depends on the service that you choose, but normally, we work with the latest version.

What is most valuable?

There are a lot of things that we like about it. It is very easy to provision and configure. It is flexible and scalable.

What needs improvement?

We have faced some issues on the pricing side, but it has improved lately. We are trying to adjust to the new pricing methods that they are using now. It should be better from now on.

In terms of features, it is constantly improving. We receive improvements from the site daily.

For how long have I used the solution?

I have been using this solution for about 10 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have a team of 15 engineers who are continually working with our customers to provide support for the solution.

How are customer service and support?

Their support is good.

How was the initial setup?

Its setup is easy.

What other advice do I have?

I would advise others to start moving everything to the cloud because it is cheaper, flexible, and scalable.

I would rate it a 10 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.