Cloud Architect at a legal firm with 10,001+ employees
Real User
A classic solution in jeopardy of losing its flexibility due to becoming SaaS
Pros and Cons
  • "If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft."
  • "The support, the cost, the way they have the tiers, this could all be improved."

What is our primary use case?

I work for a Naval Shipyard. We build fighter ships for fighter aircraft. The Navy is our sponsor. Everything that we do is Navy or Navy-related. A lot of what we do is classified; however, I can say that we do some robotic AI work. 

Microsoft is our corporate authentication piece, so everything has to authenticate to Microsoft Azure. Everything in the whole entire company has to authenticate there. Even if you're building something, you have to be leading up to the point where it's going to authenticate to Microsoft. They are the vendor of choice, as far as authentication, but they're not the vendor of choice as far as all things at the shipyard. 

Our entire organization uses this solution. Size-wise, we're similar to a small city.

What is most valuable?

No features really stand out in particular. The reason that we use Microsoft Azure is that Microsoft has left us no choice — that's what I would say. If you use Microsoft, you've been curtailed in your on-prem data center. There are certain things we can do with Azure on-prem that we can't do on the cloud. We're now fully in the cloud. But even most of the Office products, which are in Office 365, are still on-prem. I came to this company to do cloud, but the company isn't ready to go to the cloud. It sounds like upper management is going to be changing some of the business structures. The better information I can give upper management, as far as our features and capabilities, will help them to make better business decisions. That's kind of where I am currently.

What needs improvement?

The support, the cost, the way they have the tiers, this could all be improved. For example, our company has been purchasing Microsoft Office 365 cloud licensing for approximately five years, and we do not have any production. We have five divisions and these divisions have different classification and levels of data. This company has changed hands over the years. We now lead the was as far as IT, but the corporate office didn't do a top-down infrastructure. It's a long story, but the way that we do things is not the way that everybody else does things. Just because others are moving to XYZ doesn't mean we're going to go there today. We might look and see how everybody else is doing everything, and once we decide we're ready to go, then we'll go. It might be 10 years later. It might be next week, but we don't follow the crowd. We follow the Navy.

For how long have I used the solution?

I have been working with Microsoft since the very beginning.

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What do I think about the stability of the solution?

Although I am not the administrator, there are some things that are kind of quirky. The biggest problem is that we're a really, really, really big SharePoint user. Everything that's 100% SharePoint online, is not a one-for-one into the SharePoint that we have on-prem. 

Security is a problem, that's why we only allow web products for Office 365. SharePoint doesn't give us everything that we need. These are a few of the drawbacks for us.

What do I think about the scalability of the solution?

Scalability is complex, but only because our company is complex.

How are customer service and support?

Support depends. For the professional services, they're usually pretty good.

For other divisions, the support hasn't been that good. Anytime we have problems and we try to ask for support, what we paid for is one thing and what we're getting is another thing. Because of this, we often have to renegotiations with Microsoft. 

How was the initial setup?

The initial setup is very complex because we're a complex corporation.

The review board has actually approved all of the Microsoft Office 2016 products and applications. We have the licenses, however, we're not using them.

Teams is the one collaborative product that everybody wants to use. We've approved Microsoft Teams on the web only. Because of our security constraint, we don't want our users to use every feature that's actually on Teams. We don't want to allow third-party vendors to use that application in order to get into our environment. 

For example, you can share your screen, but I can't share my screen. I can share an application if it's been approved, but I can't share my screen. The only way I can actually talk to you is if we talk about topical issues that you would read about in the newspaper or something like that. I can't tell you anything that's company proprietary.

Which other solutions did I evaluate?

Right now we're looking at Microsoft TFS, Azure on DevOps. However, all of the features have to be configured by someone. It's not that ADO can't do it, it's just that it would take a lot of time — we'd have to have someone physically come in and do it. That would require Microsoft Professional Services which costs a lot of money. Often, people can just buy stuff off the shelf when they want to use another product. For example, all the ALM tools actually integrate with TFS. So, if we have a product that already has that capability, why are we purchasing those new products? Why are we doing a POC for that? So that's what kind of hat I wear here.

What other advice do I have?

If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft.

Overall, on a scale from one to ten, I would give this solution a rating of seven.

The problem is that I'm an old Microsoft engineer. I like to build it the way I want to build it.  I don't want it to be SaaS. I liked the fact that you could build your servers in the AWS environment and build out the servers the way you want. They're actually taking away a lot of the applications. More and more companies are switching to SaaS or IAS, etc.

Now, the structure is going towards SaaS. I think I have a three-year lifecycle on my licenses and then I will have to drop or either migrate my data to SaaS. It's probably cheaper for people to go that way, but it gives you less flexibility. There's probably more security, but you're depending on the vendor's security or however they have that set up. You lose a lot of your flexibility when you go into SaaS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

great, an amazing organization to work with. You did a great job!

Shylaraj AK - PeerSpot reviewer
Senior Architect at a construction company with 10,001+ employees
Real User
Top 5
Good monitoring features and technical support, but the dashboards need to be improved
Pros and Cons
  • "The monitoring features are very good."

    What is most valuable?

    The monitoring features are very good.

    What needs improvement?

    Some of the dashboard features can be improved.

    Some of the backup solutions for SAP are not compatible. For example, we have a Sybase database running, and Azure does not have an agent tool for connecting with it. This means that we have to use a third-party tool to properly backup our SAP Sybase system.

    For how long have I used the solution?

    We have been using Microsoft Azure for between two and three years.

    What do I think about the stability of the solution?

    Azure is a stable product.

    What do I think about the scalability of the solution?

    This is a scalable solution and we have been 200 and 300 people who use it.

    How are customer service and technical support?

    The technical support is really good.

    Which solution did I use previously and why did I switch?

    We have not used another public cloud.

    What about the implementation team?

    We have an in-house team, and between 10 and 20 people maintain it.

    What's my experience with pricing, setup cost, and licensing?

    The pricing model can be improved because we find that Azure pricing is a bit high.

    Which other solutions did I evaluate?

    We are planning to migrate our SAP system to the cloud, so we have been looking at and comparing different cloud solutions. We are analyzing and comparing Google Cloud Platform, Amazon, and the IBM Cloud. After we compare them all we will make a decision.

    What other advice do I have?

    The suitability of this product depends on the customer's requirements and needs. AWS is stable and nice, the Google Cloud Platform is really improving a lot, and IBM Cloud is also available. The decision for which to use will be based on what kind of solutions you are deploying and how you want to integrate them. Ultimately, it is best to choose the provider that is most suitable for your existing workload. 

    Overall, this is a good solution but there are certainly features that need to be improved, as well as the pricing.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Microsoft Azure
    March 2024
    Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
    767,319 professionals have used our research since 2012.
    Praveen Kumar Deverakonda - PeerSpot reviewer
    Senior Administrator at Wipro Limited
    Real User
    Top 5
    It is very easy to install and start up with the cloud environment
    Pros and Cons
    • "The solution is user-friendly and compatible."
    • "The platform should be available at the same price worldwide."

    What is our primary use case?

    We are using the solution as a cloud environment. 

    What is most valuable?

    The solution is user-friendly and compatible. 

    What needs improvement?

    The platform should be available at the same price worldwide. 

    For how long have I used the solution?

    I have been using Microsoft Azure for the past 5 years. 

    What do I think about the stability of the solution?

     I don't see any major bugs in the cloud environment.

    What do I think about the scalability of the solution?

    Two hundred people are using the solution at present.

    How are customer service and support?

    They are quick to solve issues. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Microsoft provides very easy documentation, for each and every resource. So there is a very clear documentatio. It is very easy to install and start up with the cloud environment.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is cheap. 

    What other advice do I have?

    Overall, I would rate the solution a nine out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Solutions Architect at MTN
    Real User
    Top 20
    Has an easy-to-use portal, but its initial setup is a bit complex
    Pros and Cons
    • "The portal makes it easier to work with the solution."
    • "The solution's initial setup was a bit complex in the beginning."

    What is our primary use case?

    We use Microsoft Azure for migration purposes.

    What is most valuable?

    The portal makes it easier to work with the solution.

    What needs improvement?

    The solution's initial setup was a bit complex in the beginning. We had to go through a major learning curve before we got hands-on familiarity with it.

    For how long have I used the solution?

    I have been using Microsoft Azure for one year.

    What do I think about the stability of the solution?

    I rate Microsoft Azure a seven out of ten for stability.

    What do I think about the scalability of the solution?

    Microsoft Azure is a scalable solution. Less than 20 users in our organization use Microsoft Azure.

    I rate Microsoft Azure an eight out of ten for scalability.

    How was the initial setup?

    I rate Microsoft Azure a five to six out of ten for the ease of its initial setup.

    What about the implementation team?

    The solution's deployment time depends purely on the size of the application. On average, the solution's deployment would take us anywhere from two weeks and longer. Depending on our testing, it would take us about a month to design and deploy the solution.

    What other advice do I have?

    Microsoft Azure is deployed on the cloud.

    I would recommend Microsoft Azure to other users, but they should have a strong system integrator or someone working with Microsoft to assist. The strength would lie with the organization deploying the solution; they have to be on par to understand better what is happening.

    Overall, I rate Microsoft Azure a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Business Development Executive, Managing Partner at a tech services company with 1-10 employees
    Real User
    Very reliable IaaS and DaaS, but quite complicated inside.
    Pros and Cons
    • "In terms of scalability, it is perfect."
    • "Microsoft Azure is so complicated inside. If you should do something internally, if you have to configure something, the opinion about Azure is that it is a little complicated inside. That's why the end users and clients are looking for help and why we help them configure and do anything inside of Azure. That is why we offer other tools to optimize the Azure environment."

    What is our primary use case?

    I know Azure. We have the tools for optimized Azure infrastructure. As a partner, as an active integrator, I am looking only for plays to make the deal. I am not an end user, prospector or client. I use it in my projects but I am not buying any solution from Microsoft for ourselves. I am the seller.

    When I talk about the Infrastructure as a Service from the Microsoft, I am referring to a hybrid infrastructure. We are talking about the moving of virtual machines and workload from on-premise system to the Cloud. This is my main topic when we are talking with the client. My technical team worries about the details of how we do this. I am not so good in the technical details.

    In terms of our customers' use cases, in our last project, the customers migrated the SAP system from on-premise to the Azure with SQL as a database. We helped the customer to compare on-premise infrastructures and Infrastructure as a Service in Azure, and to help them migrate the machines, the tech, and the servers from on-premise to the Cloud and to have the tools from the Quest to help them optimize because they did not want to pay so much. They only wanted to pay by use. We are looking for the perfect tier from Azure to finish the project. This was our job. That's why I like the Azure.

    There is not too much perfect information out there about how to optimize the infrastructure. Microsoft is looking for the bills where the sky is the limit but the customer is looking for the real cost. We help the customer and we have the answers regarding which tier or which configuration in Azure is proper for them.

    What needs improvement?

    Microsoft Azure is so complicated inside. If you should do something internally, if you have to configure something, the opinion about Azure is that it is a little complicated inside. That's why the end users and clients are looking for help and why we help them configure and do anything inside of Azure. That is why we offer other tools to optimize the Azure environment.

    Microsoft makes the space for such tools because it is a little complicated and end users know it. That's why we sell these tools to optimize the Azure. I think the Microsoft team knows this and they create the space for other third party partners.

    I know all the points about how the Cloud is so beautiful but if somebody starts to do something inside the Azure, it is a little hard to understand. Many services are so complicated to configure out. That's why sometimes clients are obviously confused inside the Azure. That's why they are looking for help with it and why they are looking for a Microsoft partner with the knowledge of how to connect this software into one solution. From my perspective, I like Azure because it makes me money from the end user clients. But for the customers, their opinion is, "Oh, my god. The AWS is easy."

    It is well-known that Microsoft is not so easy for the end users. Maybe it's because there is a note of everything changing. They add new features and new functionalities. Azure is growing. From my point of view it's okay. From the customers, it's also ok, but they are looking for someone who understands how to configure it.

    From the beginning, the first move to Azure as a solution, it's a long journey with many, many services to find the final configuration for the customer. But it's okay for me.

    What do I think about the scalability of the solution?

    In terms of scalability, it is perfect. If you are a rich partner or a rich company and you have a lot of money on your credit card, the scalability and the possibility of using Azure is a perfect play. If you want two servers, if you want 200 servers, it's one click. From the marketing point of view, it's the perfect place to spend the money. I think the customers are really worried about the cost. If you request a lot of machines, it's only one click in the setup but the bill for that is so huge. They ultimately worry about how to prepare their production environment just for us. Not for the sky is the limit but for our requirements to help. We have tools for monitoring consumption of the Azure and we can switch virtual machines off when at the end of the day. Customers are happy that we offer that because they are a little worried.

    For example, if you buy one huge service for your on-premise project, you pay for that one service. But if you put a development team on the project and they request a lot of virtual machines because it's so easy to deploy, someone should pay for that. This is literally one big worry from the client side.

    The calculator from Microsoft for Azure is very basic. This tool only shows what you consumed and what you will pay. There is no answer if you want to know how big a credit card you need to run the project. We make money answering exactly how much you really need for your project. We save the budget for the customer. We find opportunities for Microsoft but when the customer is worried, we help them. It's also good for Microsoft because they run the project.

    How are customer service and support?

    We have support but Microsoft is trying to cover only Azure as an infrastructure.

    They are not interested in talking about current applications or current systems from a customer perspective. This is the job for the partner. Microsoft covers only the chief environment. The job for the partner is caring about the customer's real needs. That's our job.

    Which solution did I use previously and why did I switch?

    We only have experience with AWS because for us it doesn't matter whether we run virtual machines on AWS or Azure. If the client is only looking for power servers, then the machine they are looking for is AWS. If they are not only looking for IaaS, Infrastructure as a Service, but are also looking for the DaaS or Database as a Service, they are looking for Azure. It is exactly the same way for customers that are using SQL Server. The first choice is Azure.

    If you are looking for Oracle, they're thinking about AWS. Of course, if we are talking about the containerization, about the Kubernetes, AWS is also the first choice for our clients.

    How was the initial setup?

    The initial setup depends on the project. Because we are the Microsoft partner and we have some money for our internal tests we do the setup part. We use Azure infrastructure for our demo when we show our virtual demo machine. For my colleagues, it's not so complicated but we are using only a very small part of Azure.

    When we talk about the real project, it is not so easy. We are using a very basic functionality, but I know from the other projects that it is not so easy to implement, run, test, et cetera because it's always a little complicated. Maybe it's okay. It depends on the current customer's needs.

    What was our ROI?

    ROI is a very tough topic because with the first step, every customer is trying to compare what they pay on the infrastructure and what they will pay in Azure. This is never the same number.

    The challenge is to show to customers the added value because Azure is not only a different type of data center, but is also a place where you can make the innovations and add some new services. It is much easier than on-premise. We have a lot of ready-to-use functionalities on Azure, but the magic is how to use it.

    Sometimes, the customer does not have the knowledge to create new value for the business using the ready-to-use functionality on Azure from the Microsoft offer. This is the challenge.

    Moving the one virtual machine is easy but knowing how to run your business application for the customer, this is the main challenge.

    What other advice do I have?

    My advice to anyone considering Azure is if they want to make jumping to the Azure or to the Cloud easier, they should focus on and discuss what the steps are. When you are on premise, figure out the development and how to configure it to the Azure. I have had so many marketing presentations from Microsoft saying, "Oh, it's easy. You have the Advisor. Blah, blah, blah." This is pure marketing. The clients know it is only a commercial about Azure. If Microsoft wants to really get customers, they should help them step by step by showing them how it is easy and how to control every step of the project. They should care more about the customers during this type of project. If you did 10 project delegations, the next one is much easier, but the first is really not so easy. That's why customers are afraid about migrating to the Azure. "What about the bills? What about how to administrate? How long to build the infrastructure?" There are a lot of questions from the customer side.

    On a scale of one to ten, I would give Microsoft Azure a seven. That is because there is always space for improvement. For me it's okay. It's reliable and it really works.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user

    Windows Azure is Microsoft's cloud platform, where developers can create, deploy, and maintain their apps. Very useful and helpful app. You all can go for it.

    See all 3 comments
    Manager at a computer software company with 10,001+ employees
    Real User
    It's a versatile platform that offers solutions for a wide range of clients and use cases
    Pros and Cons
    • "Virtual machine services, in SaaS services, M365, and Data Lake are all popular with our clients."
    • "I'd like to see better integration with S/4HANA integrated and other services, like monitoring, for example."

    What is our primary use case?

    The use case varies by client. Sometimes it's financial tools or websites. We build tools for DevOps applications too. Our most recent use cases are retail and construction.

    What is most valuable?

    Virtual machine services, in SaaS services, M365, and Data Lake are all popular with our clients. 

    What needs improvement?

    When you use one feature in six months or a year, it changes for the others, and it isn't very easy. The filters are too complicated. I'd like to see better integration with S/4HANA integrated and other services, like monitoring, for example.

    For how long have I used the solution?

    I've used Microsoft Azure for approximately two or three years.

    What do I think about the scalability of the solution?

    Azure is highly scalable.

    How are customer service and support?

    In my experience, Microsoft support is outstanding. We're Microsoft partners, so when we need support, we get it immediately. 

    How was the initial setup?

    I think the setup is complicated, but if you have experience with other Microsoft products, you should be able to figure it out. The time needed for deployment depends on the client and the solution. For example, it's very different in the case of Data Analytics, which took us two or three months to deliver the solution. 

    What's my experience with pricing, setup cost, and licensing?

    The price of Azure is competitive with other cloud providers. 

    What other advice do I have?

    I rate Azure nine out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Vice President Information Technology at a computer software company with 5,001-10,000 employees
    Real User
    Easy to understand, helpful technical support, and scalable
    Pros and Cons
    • "We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us."
    • "The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."

    What is our primary use case?

    We use Microsoft Azure for different use cases. For example, we are hosting our corporate website on Azure. We are a software development company and we have hundreds of development and testing environments in Azure. Additionally, we use different Microsoft services, such as Office 365 and Azure Active Directory. A lot of our services are based on these technologies.

    What is most valuable?

    We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us.

    What needs improvement?

    The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed.

    For how long have I used the solution?

    I have been using Microsoft Azure for approximately four years.

    What do I think about the stability of the solution?

    Microsoft Azure is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have hundreds of users using this solution in my organization.

    How are customer service and technical support?

    The technical support has been great.

    Which solution did I use previously and why did I switch?

    We use Google GCP and AWS by Amazon.

    How was the initial setup?

    The initial setup is not a problem it is similar to competitors, such as AWS.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Microsoft Azure is not very flexible.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Microsoft Azure an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Cyber Security Consultant at Ukroboronprom
    Real User
    Stable with good security and easy to manage
    Pros and Cons
    • "Technical support has been extremely helpful."
    • "We need more security to be available on our smartphones and mobile devices."

    What is our primary use case?

    We buy licenses in order to provide an ecosystem on Microsoft, using Azure for documents and also for accessing Office 365 and for corporate messaging and so on.

    We use Azure for everything. For example, we use Microsoft Teams on Azure for our conference calls and we also use scrum tools and project management tools as well. we use it on endpoints to work in remote places. Our CRM and procurement platforms sit on Azure. There's also antivirus features on it.

    What is most valuable?

    The solution is good for enterprise control and managing various systems.

    The solution is quite stable.

    The scalability has been good.

    We haven't seen any security gaps as of yet. It feels very safe.

    The initial setup is very easy.

    Technical support has been extremely helpful.

    What needs improvement?

    We need more security to be available on our smartphones and mobile devices. They need to improve the protections available in that area in particular. We're actually currently looking for solutions that will protect devices of this nature so that they can safely access the corporate network. 

    For how long have I used the solution?

    We began to use this solution last year, in 2020, when we begin to have to do remote work.

    What do I think about the stability of the solution?

    The stability of the solution is excellent. There are no bugs or glitches. It doesn't crash or freeze. the performance has been good. 

    What do I think about the scalability of the solution?

    The scalability of Azure is very good. If a company wants to expand it, it can do so with relative ease.

    We have about 300 endpoints in our organization that use Microsoft Azure. 

    How are customer service and technical support?

    The technical support on offer is very good. If we ever need help or extra assistance, they are happy to jump in. We're quite satisfied with the level of service on offer.

    How was the initial setup?

    The installation was mostly straightforward, although we did run into a few small issues. We had the local Microsoft team assist us, however. For the most part, everything ran smoothly.

    It typically takes two to four hours to install everything.

    We have a technical team of 15 people that can handle deployment and maintenance as necessary. They are IT and help desk personnel as well as two managers. We also have a team that focuses on cybersecurity and information protection.

    What about the implementation team?

    Our local Microsoft team helped with the installation.

    What's my experience with pricing, setup cost, and licensing?

    We're on a three-year standard license. We do have to pay for licensing.

    Which other solutions did I evaluate?

    We haven't looked at other solutions. We prefer sticking with Azure.

    What other advice do I have?

    We're customers and end-users.

    We use both the cloud and on-premises. 

    We're using the latest version of the solution.

    I'd rate the solution at a seven out of ten. It's very good, however, it has room to grow.

    I'd highly recommend the solution to other individuals and organizations.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.