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SA
Executive Officer at UK export finance
Real User
Top 20
Hosts our whole data center and has a simple setup and very good support

Pros and Cons

  • "We've got multiple tools on Azure, which is a very good feature of Azure. Our Palo Alto firewall and other things are hosted in Azure. We're using Sentinel as well, which is a security tool that is being used by our SOC teams. I've also used AWS, and I find Azure to be more Windows-driven. Although Azure is newer as compared to AWS, it is growing fast. Microsoft is working towards the betterment of Azure."
  • "As compared to AWS, Azure can improve its functionality. In terms of the feature list, it is still lacking a bit as compared to AWS. AWS supports lots of types of operating systems, which Azure is still catching up with. Azure is mainly focused on the Windows system, and it is not yet there in terms of integration with other operating systems like Linux, Unix. Azure is slowly catching up."

What is our primary use case?

Our whole data center is on this basically. We are UK Export Finance, so we've got financial products there. All of our servers are hosted in Azure.

We are using an Azure subscription. We are on Azure Public Cloud, but we have got our own private subscription.

What is most valuable?

We've got multiple tools on Azure, which is a very good feature of Azure. Our Palo Alto firewall and other things are hosted in Azure. We're using Sentinel as well, which is a security tool that is being used by our SOC teams.

I've also used AWS, and I find Azure to be more Windows-driven. Although Azure is newer as compared to AWS, it is growing fast. Microsoft is working towards the betterment of Azure.

What needs improvement?

As compared to AWS, Azure can improve its functionality. In terms of the feature list, it is still lacking a bit as compared to AWS. AWS supports lots of types of operating systems, which Azure is still catching up with. Azure is mainly focused on the Windows system, and it is not yet there in terms of integration with other operating systems like Linux, Unix. Azure is slowly catching up.

For how long have I used the solution?

I've been working with Azure for the last five years.

What do I think about the stability of the solution?

Lots of glitches are still there. Microsoft is constantly working to resolve those. It is a new product as compared to AWS, so, obviously, it would have some glitches. Three years ago, it was full of bugs. It is much better and stable now.

What do I think about the scalability of the solution?

It is scalable. We've got around 450 users.

How are customer service and technical support?

Their technical support is very good. Their response is very good. At the end of the day, we're a business, and their business support is pretty good.

How was the initial setup?

The setup is quite straightforward. It is not at all hard.

We've got a third-party maintenance company that actually maintains our Azure space. 

What's my experience with pricing, setup cost, and licensing?

It is not cheap. Its price could be a little bit less.

What other advice do I have?

It is a cloud solution at the end of the day. People can pick up any cloud solution, but Azure is renowned. Azure and AWS are the main competitors in the cloud market now. AWS comes first, and Azure comes after that. If your solution is predominantly in the Linux space, you should go for AWS. If you are primarily Windows-based, you should go for Azure.

I would rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
TP
IT Engineer at a real estate/law firm with 201-500 employees
Real User
Top 5
A stable and scalable cloud computing solution that enables you to work from anywhere

Pros and Cons

  • "The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage. I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud."
  • "It could be more flexible. If you look at all Mircosoft products, they are not up to the mark. For example, Azure Ready doesn't provide the same kind of access a domain administrator has and the kind of flexibility that they have when using Active Directory. Microsoft support could be better. Their service could also be better. For example, specific policies for templates suddenly become unavailable. When I checked, they said that certain things might be withdrawn based on customer feedback. This happened once or twice, and it wasn't available at all for five days, it just went down."

What is our primary use case?

I have been using Microsoft Azure for Infrastructure as a Service in the cloud. We're using it to get the devices registered and be Azure Ready at home or the office.

What is most valuable?

The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage.

I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud.

What needs improvement?

It could be more flexible. If you look at all Mircosoft products, they are not up to the mark. For example, Azure Ready doesn't provide the same kind of access a domain administrator has and the kind of flexibility that they have when using Active Directory. 

Microsoft support could be better. Their service could also be better. For example, specific policies for templates suddenly become unavailable. When I checked, they said that certain things might be withdrawn based on customer feedback. This happened once or twice, and it wasn't available at all for five days, it just went down.

For how long have I used the solution?

I have been using Microsoft Azure for about ten months.

What do I think about the stability of the solution?

Microsoft Azure is a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable solution. We have close to 1,200 people using this solution at our organization.

How are customer service and support?

I have used Microsoft support before. I would give them a six out of ten. This is because we had certain glitches happen that could have been avoided. For example, they say that this is because it's a new product or the new architecture. They say things like, "it will be more stable after some time, maybe a year or two." 

How was the initial setup?

The initial setup and deployment were straightforward. 

What about the implementation team?

Our in-house team implemented this solution. We have about 15 to 20 people to install and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

We pay yearly for the license. 

What other advice do I have?

I would recommend this cloud computing service to new users.

On a scale from one to ten, I would give Microsoft Azure a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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RR
Chief Technology Officer at a tech company with 51-200 employees
Real User
A straightforward, resilient, and scalable solution that does everything I want it to do

Pros and Cons

  • "Its resiliency is most valuable. It is also a very scalable solution, so you can spend the resources on demand."
  • "The interface for configuring the environment is not very intuitive. Certain things are at different places, and it is not easy to navigate. They should have a more transparent licensing model. Currently, Microsoft's licensing is a bit clunky, and it keeps changing depending on the type of subscription you have. Different features are included, and sometimes, it is very hard to figure out the right licensing. So, the commercial aspect of the licensing can be improved, and they can make it easier to understand all the features that are included."

What is our primary use case?

We just use it as a virtual environment.

How has it helped my organization?

It has been good financially because no CapEx investment is required for any of the on-prem infrastructures. It is an OPEX model, so it is easy for budgeting.

What is most valuable?

Its resiliency is most valuable. It is also a very scalable solution, so you can spend the resources on demand.

What needs improvement?

The interface for configuring the environment is not very intuitive. Certain things are at different places, and it is not easy to navigate.

They should have a more transparent licensing model. Currently, Microsoft's licensing is a bit clunky, and it keeps changing depending on the type of subscription you have. Different features are included, and sometimes, it is very hard to figure out the right licensing. So, the commercial aspect of the licensing can be improved, and they can make it easier to understand all the features that are included.

For how long have I used the solution?

I have been using this solution for about a year and a half.

What do I think about the stability of the solution?

I can't complain.

What do I think about the scalability of the solution?

It is a very scalable solution.

How are customer service and technical support?

Thankfully, I didn't have to use support. We have a CSP, and we are dealing with our partner who deals with Microsoft on our behalf.

Which solution did I use previously and why did I switch?

I am not sure, but I think this is the first cloud infrastructure that we have used.

How was the initial setup?

It has a pretty straightforward deployment. There are just a couple of clicks. The deployment takes about a day.

What about the implementation team?

We used the reseller.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is comparable to other solutions for the features that we are using.

What other advice do I have?

It is pretty straightforward. I would advise others to just make sure that you have an architecture that you want to implement. You need to understand what you want to achieve in order to build or configure the platform correctly. The infrastructure, architecture, and design are very important to fully understand what resource groups do you want to use because you're building around the resource groups. That's pretty much it. 

We are thinking of increasing the usage of the cloud, and I'm looking at alternatives. After all the research is done, we will see if it is going to be Azure or something else.

I would rate Microsoft Azure a ten out of ten because it is doing everything I want it to do, and I don't really have a comparison with other similar products.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AG
Digital Strategy Manager at a energy/utilities company with 10,001+ employees
Real User
Top 5Leaderboard
Has a single sign-on functionality and a user friendly interface

Pros and Cons

  • "I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
  • "Integration with other services could be much better."

What is our primary use case?

We have a complete Microsoft ecosystem. Azure comes with a variety of parts such as infrastructure as a service and platform as a service or SaaS. We are using it for infrastructure as a service and software as a service as well, so both SaaS and IaaS are being used.

All of our solutions are being deployed on the Azure server. We use the Azure authentication functionality across our organization, which is a single sign-on functionality, so it is Azure-based. We also are incorporating the DevOps framework, which, again, is being integrated to Azure. Our complete backbone is being moved to Azure, and most of our systems are moving to the cloud version.

What is most valuable?

I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable.

Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks.

Scalability is also very robust because you can deploy the solutions on the go, and along with that, it provides you an ecosystem to integrate with the existing Microsoft products. For example, we have Power BI, and it's very nicely integrated with the Azure cloud version.

The interface is quite user friendly and intuitive. The reporting is perfect as well.

What needs improvement?

Integration with other services could be much better.

For how long have I used the solution?

We have been using Microsoft Azure for over two years now.

What do I think about the stability of the solution?

The stability is very good. As it is a Microsoft product, the reliability is very good.

What do I think about the scalability of the solution?

Because it's a cloud-based solution, scalability is not an issue at all. We currently have over 200 development team members using Microsoft Azure.

How are customer service and technical support?

Technical support staff have been responsive, and the support was good.

How was the initial setup?

The initial setup was a bit complex. It was getting ruled out sometimes, but it was at a Pan-India level. So, it was expected to take some time; it took about 8 to 12 months. Overall, it was good.

What's my experience with pricing, setup cost, and licensing?

I believe that we have a three-year license, and I'm happy with the pricing.

What other advice do I have?

I think Azure works best when you have the complete Microsoft ecosystem. Then, you get the real value out of it. In my firm, we have the complete enterprise licensing model. So, we have an integrated ecosystem, which provides a very collaborative way of working, along with the ease of creating.

If I were to rate Microsoft Azure on a scale from one to ten, I would rate it at nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SW
Senior System Engineer at a engineering company with 11-50 employees
Real User
Top 20
Easy to use with good scalability potential and good stability on offer

Pros and Cons

  • "The product is rather stable. We haven't had any issues with it in that sense."
  • "It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive."

What is our primary use case?

We primarily use the solution to host the web server.

What is most valuable?

The product is very convenient for us. It ensures the website is set up right.

The solution can scale if you need it to. Expanding it is easy.

The product is rather stable. We haven't had any issues with it in that sense.

The solution is very easy to use.

What needs improvement?

I can't say that we have any complaints in terms of features or lack of capabilities within the product. Over the last two years, I'd say it's been so far so good.

It would be ideal if they could reduce costs a bit. Right now, we find the product to be expensive.

For how long have I used the solution?

I've been using the solution for around two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The solution so far has been reliable. We haven't had problems with stability over the last two years of use. There aren't bugs or glitches. It doesn't crash or freeze. It's been good.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand it, they can do so rather easily. It shouldn't give them any trouble.

We don't currently have plans to increase the usage ourselves at this point. There's no scaling that will be done in the near future on our end.

How are customer service and technical support?

We've been in touch with technical support in the past. We had a question we needed them to answer and they were able to help us. I'd say they were knowledgeable and responsive and that we've been happy with the level of service so far.

What's my experience with pricing, setup cost, and licensing?

The licensing is based on usage. I'm not sure of the exact costs involved as it's not an aspect of the solution that is my responsibility.

That said, it is my understanding that it is a bit expensive.

What other advice do I have?

We're just a customer. We aren't a reseller or consultant and we don't have a professional business relationship with Microsoft.

We only really use the solution to host a website, and therefore we don't really use the full scope of features right now.

I'd recommend the solution to other organizations as it is rather easy to use.

Overall, we've been quite happy with the product. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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FA
Senior Regional IT Infrastructure Consultant at a manufacturing company with 10,001+ employees
Consultant
Top 20
A feature-rich and stable platform with good redundancy and scalability

Pros and Cons

  • "The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft."
  • "The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."

What is our primary use case?

Azure cloud is a platform for many things, such as hosting, file services, application or power apps, and data lake. All these things are a part of Microsoft Azure. We're using it as a full suite. We are a big tenant with all solutions for Microsoft. We are using the latest version of Microsoft Azure.

What is most valuable?

The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft.

What needs improvement?

The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage.

For how long have I used the solution?

I have been using Microsoft Azure for three years. I am using this solution on a daily basis. It is the main platform that we have.

What do I think about the stability of the solution?

Its stability is good. It is very stable.

What do I think about the scalability of the solution?

It is very easy to scale. We have more than 7,000 users. 

How are customer service and technical support?

They are pretty sufficient. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We also have different cloud vendors like Amazon and Salesforce, but they all are for different purposes, so it depends on the service.

How was the initial setup?

The initial setup was simple. It was done in stages. 

What about the implementation team?

We had the full support and dedication from Microsoft for its installation. Its maintenance is done by a vendor, and we also have some technical support from Microsoft when we are doing this stuff.

What's my experience with pricing, setup cost, and licensing?

Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license.

What other advice do I have?

I would advise starting directly with Microsoft and then asking the vendors to recommend the trusted partners to work on the implementation or migration, and not vice versa. First, talk with the architect of the design and see if they can recommend a trusted partner who can do the implementation.

I would rate Microsoft Azure a nine out of ten. It is a big product and platform. It covers many things in terms of features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AM
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees
Real User
Top 5
Scalable, easy to use, and offers excellent performance

Pros and Cons

  • "The performance is good."
  • "The solution is less mature than AWS."

What is our primary use case?

We primarily use it for infrastructure and for some of its containers. It's very similar to AWS.

We moved to it as part of the initiative for the country to start using Azure services.

What is most valuable?

The solution offers many of the same features and has similar functionality to AWS.

The performance is good.

It's easy to use.

We find that it's stable. 

The solution scales quite well.

What needs improvement?

The solution is less mature than AWS. That said, it is catching up quickly.

The solution could always be cheaper. That way, it would be less expensive than AWS.

For how long have I used the solution?

I've been dealing with the solution since 2016. It's been about five years or so. I've had some time to work with it a bit. 

What do I think about the stability of the solution?

The stability is very good. It's a reliable solution. There are no bugs and glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the scalability to be very good. If a company needs to expand, it can do so with ease. It's not a problem at all.

How are customer service and technical support?

Technical support has been great. They are helpful and responsive. We are pleased with the level of attention we get if we need assistance. 

Which solution did I use previously and why did I switch?

We have also used AWS. We use both of them right now and like them both. They are very similar tools. 

How was the initial setup?

There isn't really an initial setup. it's on the cloud and subscription-based. 

What's my experience with pricing, setup cost, and licensing?

The pricing is more or less the same as AWS. They are very competitive with each other. There isn't too much of a difference, price-wise. 

In our case, the solution doesn't have a license. It's subscription-only. However, you can buy your own license separately and install it on whatever system application you're using on Azure. This is the same in the case of AWS.

What other advice do I have?

I'd rate the solution at an eight out of ten. It's a good solution with a lot of potential and we've been happy with its capabilities so far. 

Whether or not I would recommend it to other companies depends on the use case. If you have a specific use case for using the cloud in general, then likely it makes sense to go with Azure.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
Senior Consultant at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
Flexible, easy to manage, has a nice interface, and the technical support is good

Pros and Cons

  • "Azure is very flexible and easy to manage."
  • "Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group."

What is our primary use case?

Our primary use case is Infrastructure as a Service. We use it for SaaS applications, as well.

What is most valuable?

Azure is very flexible and easy to manage.

The interface and usage are nice.

Previously, there was no IP group, but they have since implemented that and it has become better.

What needs improvement?

For some use cases, Microsoft Azure is okay and working, but it is lacking features and we cannot implement it fully.

Talking from a networking perspective, when you create a file or a rule in Azure and you want to view this IP group, sometimes the way it is displayed on the GUI, you don't see the name of the group. At a minimum, I should be able to see the name of the group. They need to improve the GUI with respect to creating files or files. In summary, on that GUI view for firewall rules creation, the IP groups that are chosen in the firewall are not easily seen.

If I want to track, for example, a soft IP group, and mistakingly I click the wrong thing, then it's a problem. They need to improve it so that you can just view it, read-only, and then edit it later if needed.

For how long have I used the solution?

I have been working with Microsoft Azure for approximately three years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten, as they are still developing. 

What do I think about the scalability of the solution?

We have approximately 500 users.

How are customer service and technical support?

The technical support is very good.

In my own workstream, I've not had cause to work with Microsoft support. However, my teammates from the department have been in contact with them.

How was the initial setup?

The initial setup is straightforward. I can say that because my use case was greenfield, starting out fresh. It was a whole new installation and everything was straightforward.

It took between a month and two to deploy. The installation is not a big deal once you have the necessary license, and then you can begin testing.

What other advice do I have?

This is a product that is fast-growing and they are gaining popularity. We have invested in it, and plan to keep using it for the next five or ten years.

In my opinion, it is an awesome product. Microsoft is everywhere and it predates the cloud. Everything that they have is easy to use.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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