Microsoft BitLocker Customer Service and Technical Support

Jos-Katengwa
Information Technology Specialist at Calculus system
I have not been in contact with technical support. Rather, I use the forum to get information. They have great documentation, as well. View full review »
Darrin Leboeuf
Director IM/IT at Sustainable Development Technology Canada
I have contacted Microsoft technical support for other issues and they are very responsive and very quick to follow up. Solutions are not always there, but I find Microsoft support reasonable. I haven't needed technical support for BitLocker. View full review »
Blanca Flores
Desk Top Operation Manager at a government with 10,001+ employees
We really haven't had much technical support on this other than from Dell trying to help us and Microsoft telling us everything is fine. We've only just started trying to determine what the problem is so hopefully things will improve. View full review »
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,487 professionals have used our research since 2012.
reviewer1287888
IT Security Specialist at a tech services company with 201-500 employees
We have professional services with Microsoft and they help us if we have some problems. The Microsoft team, in general, have been very good in the past. With BitLocker, however, there hasn't been a need to reach out just yet. View full review »
Usman Rasool
Department Head Data Center and Branch Netwrok at MIB
We have been in touch with technical support many times and we are not satisfied, to be honest. Their first-level support is pathetic. The people at the first level of support refer you to articles that do not pertain to the problem at hand. When it comes to level-two and level-three support, it is good. View full review »
Yeshwanth Bm
Senior System Manager at Teganalytics
There is no technical support that assists with understanding BitLocker. View full review »
reviewer1317711
Solution Architect at a tech services company with 1-10 employees
We haven't needed to contact customer support. View full review »
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,487 professionals have used our research since 2012.