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Dwayne Samson
Senior Analyst Security and Compliance at a insurance company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Very intuitive and is the best of breed

Pros and Cons

  • "The most valuable feature is that it's intuitive. It's very intuitive."
  • "When you work with it, the only problem that we're struggling with is that we have 21 different subscriptions we're trying to apply security to. It's impossible to keep everything organized."

What is most valuable?

The most valuable feature is that it's intuitive. It's very intuitive. The only problem that we're struggling with is that we have 21 different subscriptions we're trying to apply security to. It's impossible to keep everything organized.

What needs improvement?

We built our hierarchy incorrectly and we're struggling now with some of the features that are up there. Once we straighten our hierarchy out, we are going to applied policies, whether it's through Security Center or any other thing. It's going to be a lot easier once our hierarchy is fixed.

We need to apply things in a certain place and then we realize that we need to apply them to the subscription as well. And next thing we know we also need to apply it to another subscription, it's unmanageable. We're applying different policies across all our different subscriptions, which is fine, but at 21 subscriptions you can have over a dozen policies. We're trying to skinny that down to four or five policies. It's not a defect in a Security Center. It's a defect in how we built it.

For how long have I used the solution?

We have been using Azure Security Center for two years. It's been a part of the service since we moved up to Azure.

What do I think about the stability of the solution?

The stability is great. 

How was the initial setup?

I find documentation or any configuration in Azure, in their specific servers, very straightforward, and very intuitive. If you do not set it up correctly, it's difficult, it's like herding cats to get everything that you want.

What other advice do I have?

I would say the biggest advice I'd give to anyone is to make sure that your hierarchy for your subscriptions is done correctly, single management. You can't have 10 different groups managing it. It's got to have a single structure of management and then the hierarchy needs to be set up correctly.

I would give it an eight out of ten. I think it's one of the best in breeds. I'm comparing it to AWS and some of the smaller ones out there, but I find it very intuitive. That's one thing I do like about their products, they're very intuitive. 

Not a perfect ten because we're not using it to its full capacity. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
DP
CEO at a non-profit with 11-50 employees
Real User
Comprehensive, cost-effective, and helpful in identifying the gaps

Pros and Cons

  • "It helps you to identify the gaps in your solution and remediate them. It produces a compliance checklist against known standards such as ISO 27001, HIPAA, iTrust, etc."
  • "Customizing some of the compliance requirements based on individual needs seems like the biggest area of improvement. There should be an option to turn specific controls on and off based on how your solution is configured."

What is our primary use case?

We use it to manage the overall compliance of our products.

What is most valuable?

It helps you to identify the gaps in your solution and remediate them. It produces a compliance checklist against known standards such as ISO 27001, HIPAA, iTrust, etc.

What needs improvement?

Customizing some of the compliance requirements based on individual needs seems like the biggest area of improvement. There should be an option to turn specific controls on and off based on how your solution is configured.

For how long have I used the solution?

I have been using this solution for five or six years. We have been working with it pretty much since it came out.

What do I think about the stability of the solution?

It is a great product. The new security features that emerge in Microsoft products can sometimes be difficult to track. It automatically flags when you don't have what you probably should have.

What do I think about the scalability of the solution?

It is very scalable. We are a small organization with less than 10 people, and at least half of those people are in the solution at any given point in time.

How are customer service and technical support?

Microsoft's tech support is decent. I would rate them a four out of five. We're currently dealing with a ticket mostly on the billing side, and it has been open for over a month, so I'm not going to give them a stellar rating. I feel they should have figured this out a long time ago, but they've resolved technical issues relatively quickly.

How was the initial setup?

It was very easy. It was there by default. It basically turned itself on, and then they gave you a default thing. 

In terms of maintenance, typically, there is one person in there, probably per week, looking at the compliance and things that they can do to improve the bar.

Which other solutions did I evaluate?

It was included with the product. We looked at other solutions, but this was the most comprehensive and cost-effective one.

What other advice do I have?

I would rate Azure Security Center a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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FN
Cyber Security Analyst at a security firm with 11-50 employees
Real User
Top 20
Good security manager dashboard, that is stable, easy to use, and easy to deploy

Pros and Cons

  • "The most valuable features of this solution are the vulnerability assessments and the glossary of compliance."
  • "As an analyst, there is no way to configure or create a playbook to automate the process of flagging suspicious domains."

What is most valuable?

The most valuable features of this solution are the vulnerability assessments and the glossary of compliance.

What needs improvement?

As an analyst, there is no way to configure or create a playbook to automate the process of flagging suspicious domains. Azure Defender does not have this capability and that is one of the features that is very crucial. 

When we receive an alert on suspicious domains, we have to do it manually. We go to VirusTotal, or AlienVault to confirm. It would be useful to have it done automatically.

For how long have I used the solution?

I have been using Azure Defender for three months.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not had any issues.

How are customer service and technical support?

We have not paid for Azure technical support. We have not contacted technical support.

Which solution did I use previously and why did I switch?

We have not worked with any other solution.

How was the initial setup?

The initial setup was straightforward. It was easy, very easy.

What's my experience with pricing, setup cost, and licensing?

Azure Defender is a bit pricey. The price could be lower.

Which other solutions did I evaluate?

We are also researching Darktrace. We wanted to see the capabilities that it offers. 

What other advice do I have?

Azure Defender and Azure Resource Manager are all a part of Microsoft Azure. We use all of them.

This solution has the best security center, security manager dashboard that I have ever seen. I would recommend using this solution. It has everything in one place, and it's easy to configure and easy to deploy.

I would rate Azure Defender an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SV
Cloud Architect at a pharma/biotech company with 10,001+ employees
Real User
Top 5
Reliable threat protection that is easy to setup with good technical support, but it needs to be more user-friendly

Pros and Cons

  • "The technical support is very good."
  • "It needs to be simplified and made more user-friendly for a non-technical person."

What is our primary use case?

We are using this solution to implement our CAS policy and it monitors compliance with the Security Center.

Also, we use it for thereat protection. It detects any threats and provides threat recommendations.

What needs improvement?

Azure Security Center should be more easily understood by a non-technical person. It's more about the security before getting into the product.

It needs to be simplified and made more user-friendly for a non-technical person.

In the next release, I would like to see a better dashboard and more integration with IT sales Management.

For how long have I used the solution?

I have been using Azure Security Center for one year.

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Azure Security Center is scalable. We have ten users in our organization.

How are customer service and technical support?

The technical support is very good.

How was the initial setup?

The initial setup was straightforward, but you have to understand the product.

It took us 48 hours to deploy.

We have a team of two to maintain this solution. One is an architect and the other is a service engineer.

What about the implementation team?

We did not use a vendor team to implement this solution. I did it myself.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of the Azure Security Center.

What other advice do I have?

I plan to continue using this solution and I recommend it to others.

I would rate Azure Security Center a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
NB
Cyber & Cloud Security Leader at a computer software company with 1,001-5,000 employees
Real User
Top 20
Good integration, scalability, and support

What is most valuable?

It takes very little effort to integrate it. It also gives very good visibility into what exactly is happening.

What needs improvement?

From a compliance standpoint, they can include some more metrics and some specific compliances such as GDPR.

For how long have I used the solution?

I have been using Azure Security Center for one and a half years.

What do I think about the stability of the solution?

We have seen a few big downtimes in Azure where Office 365 was disconnected. I do see challenges in terms of stability, not just for Azure Security Center but also for Azure.

What do I think about the scalability of the solution?

Microsoft being a big provider, Azure Security Center is quite scalable. 

How are customer service and technical support?

What is most valuable?

It takes very little effort to integrate it. It also gives very good visibility into what exactly is happening.

What needs improvement?

From a compliance standpoint, they can include some more metrics and some specific compliances such as GDPR.

For how long have I used the solution?

I have been using Azure Security Center for one and a half years.

What do I think about the stability of the solution?

We have seen a few big downtimes in Azure where Office 365 was disconnected. I do see challenges in terms of stability, not just for Azure Security Center but also for Azure.

What do I think about the scalability of the solution?

Microsoft being a big provider, Azure Security Center is quite scalable. 

How are customer service and technical support?

Microsoft's community support and technical support is very good. They are very quick in their response and very thorough. 

Which solution did I use previously and why did I switch?

In my previous organization, I have used Palo Alto. It is a pretty cool vendor-agnostic tool.

How was the initial setup?

The initial setup is straightforward. It takes a few hours.

What about the implementation team?

We implemented it ourselves. We have ten members to deploy and manage it, and they all are admins. We use it monthly or weekly for reports, and we also monitor it for alerts.

We are using the latest version, and it is a part of Azure. We keep on updating to the latest version.

What other advice do I have?

I would highly recommend this solution. I would rate Azure Security Center an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PW
Senior Security Architect at a transportation company with 5,001-10,000 employees
Real User
Top 10
Provides very good compliance policies

What is our primary use case?

Our primary use case of this solution is to monitor infrastructure. I'm a senior security architect and we are customers of Azure Security Center. 

What is most valuable?

The most valuable feature for me are the compliance policies.

What needs improvement?

I think that the documentation and implementation guides could be improved. It would make the implementation process easier.

For how long have I used the solution?

I've been using this solution for a couple of years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable, we have a couple of hundred people using it. 

How are customer service and technical support?

The technical…

What is our primary use case?

Our primary use case of this solution is to monitor infrastructure. I'm a senior security architect and we are customers of Azure Security Center. 

What is most valuable?

The most valuable feature for me are the compliance policies.

What needs improvement?

I think that the documentation and implementation guides could be improved. It would make the implementation process easier.

For how long have I used the solution?

I've been using this solution for a couple of years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable, we have a couple of hundred people using it. 

How are customer service and technical support?

The technical support is fine. 

How was the initial setup?

The initial setup was reasonably straightforward. Implementation took a couple of months and was carried out internally. It required four or five staff, including engineers, managers and admins.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are included and wrapped up in a suite of other products that we are also using. 

What other advice do I have?

I would recommend this product. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Thushara Bandara
Software Engineer at ISM APAC
Real User
Top 5Leaderboard
It helps to understand the infections and issues you are facing

For how long have I used the solution?

We have been using Azure Security Center for one year. 

What do I think about the stability of the solution?

I don't know what the issue is but when we do the agent deployment, sometimes it works, and sometimes it fails and we need to go inside the virtual machine and manually install the agent. That's been a bug that we've experienced. 

What do I think about the scalability of the solution?

There are 5000 users. I do the maintenance. We have 35 engineers who use it. 

How are customer service and technical support?

Their support is good.

How was the initial setup?

The initial setup is not actually so complex but it feels complex because there are many add-ons. There are many options and my team needs to be aware of all of these…

For how long have I used the solution?

We have been using Azure Security Center for one year. 

What do I think about the stability of the solution?

I don't know what the issue is but when we do the agent deployment, sometimes it works, and sometimes it fails and we need to go inside the virtual machine and manually install the agent. That's been a bug that we've experienced. 

What do I think about the scalability of the solution?

There are 5000 users.

I do the maintenance. We have 35 engineers who use it. 

How are customer service and technical support?

Their support is good.

How was the initial setup?

The initial setup is not actually so complex but it feels complex because there are many add-ons. There are many options and my team needs to be aware of all of these changes happening on the backend which is a distraction. 

What other advice do I have?

I would rate Security Center an eight out of ten. Not a ten because of the bugs that we have experienced and because of the cost. 

It's quite a good product. It helps to understand the infections and issues you are facing. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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