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Assistant Manager – IT Infrastructure at a manufacturing company with 201-500 employees
Real User
Top 5
Stable threat protection with good support but it's expensive and has license restrictions

Pros and Cons

  • "It shows us the risky sign-ins, and if a user's password has been compromised."
  • "I am not sure if I will be using this product in the future because of the price."

What is our primary use case?

We are using this solution for threat detection.

What is most valuable?

It shows us the risky sign-ins, and if a user's password has been compromised.

What needs improvement?

While have been using this solution for two years, I am not completely knowledgable. 

Due to license restrictions, we cannot use all of the features that are offered.

I am not sure if I will be using this product in the future because of the price.

I would like to see better pricing for this solution in the future.

For how long have I used the solution?

I have been working with Microsoft Defender ATP for two years.

We are always using the latest version because it's on the cloud.

What do I think about the stability of the solution?

With what we have seen, it's a stable solution.

What do I think about the scalability of the solution?

We are not using it widely because of the licensing limits.

We have three users only for Defender ATP, and if we are using the Microsoft ATA it applies to 500 users.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We did not use another solution previous to Microsoft Defender ATP.

How was the initial setup?

The initial setup is straightforward. It's included with the Windows 10 Operating System.

There is no time taken for deployment as it is included with the operating system.

What about the implementation team?

We completed the installation ourselves.

We have 15 administrators to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

Microsoft Defender ATP is expensive.

What other advice do I have?

Because of my lack of knowledge or experience with the solutions full capacity, I cannot recommend this solution or offer any advice.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CG
Director, IT at a financial services firm with 201-500 employees
Real User
Flexible, well-integrated with Microsoft products, and the security profile it provides is insightful

Pros and Cons

  • "The most valuable features are that it is flexible, and it is integrated with Microsoft products."
  • "I would like to have additional features such as DNS lookup, which would help for detecting malicious sites."

What is our primary use case?

We have this security solution activated on 10 different Windows PCs, and we have it for Office 365 products as well.

What is most valuable?

The most valuable features are that it is flexible, and it is integrated with Microsoft products. That gives us peace of mind.

I like the security center, as well as the full picture of our security profile and insights.

What needs improvement?

I would like to have additional features such as DNS lookup, which would help for detecting malicious sites. This is a key part that I would like to have, and other products already have it implemented.

For how long have I used the solution?

I have been using Windows Defender for approximately five months.

What do I think about the stability of the solution?

Windows Defender is a stable product and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable solution. We have between 120 and 140 users right now.

How are customer service and technical support?

We have not had any problem with the support from Microsoft.

Which solution did I use previously and why did I switch?

We used a different product prior to this one, but I switched because I have a unified security overview of the corporation. The Security Center is key for being able to work everything from one console.

How was the initial setup?

The initial setup was easy and the installation for the cloud-deployment took no more than an hour.

What about the implementation team?

We deployed with our in-house team. We have two people, not full-time, who take care of deployment and maintenance. They are engineers.

What other advice do I have?

This is a good product and I can recommend it to others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EG
Information Security Engineer at a financial services firm with 1,001-5,000 employees
Real User
Has good stability but they update the platform too frequently

Pros and Cons

  • "It's pretty easy to scale."
  • "In terms of improvement, they update the platform it seems quite a bit. Every month something is in a new spot or something changed somewhere. There should be less of that."

What is our primary use case?

We use the most up-to-date version. 

Our primary use case is for basic EDRs for simple interfaces.

What needs improvement?

In terms of improvement, they update the platform it seems quite a bit. Every month something is in a new spot or something changed somewhere. There should be less of that.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of months. 

What do I think about the stability of the solution?

It seems stable.

What do I think about the scalability of the solution?

It's pretty easy to scale.

A handful of people with each in charge of different areas are involved in the maintenance of the solution. It's people in system admin.

How are customer service and technical support?

I have dealt with tech support a couple of times. They're usually pretty responsive. The first person might not know what the deal is, but they usually are able to get us to the right person, get a resolution for us, and answer our questions pretty quickly.

Which solution did I use previously and why did I switch?

We used CrowdStrike but we switched to Microsoft because of the price. It's cheaper. There were other major differences. 

How was the initial setup?

The initial setup was pretty complex in the way the various tools integrate. Trying to figure out permissions and getting access to certain things is complex. 

Global admin uses the tool, but then you have to get additional roles for the data loss stuff.

What other advice do I have?

Make sure you read the documentation and understand what else is required before you get started.

I would rate it a seven out of ten. 

I don't think that another tool is doing anything better, or this one doesn't. It's just about using it and seeing where to find the stuff.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CM
Chief Executive Officer at a tech services company with 1,001-5,000 employees
MSP
Top 5
One of the best antiviruses on the market that's straightforward to set up and quick to deploy

What is our primary use case?

We primarily use the solution for cloud security. It was used for threat detection and endpoint to endpoint. The product can be used for organizations that use Microsoft as their primary security defender and need zero-day threat protection. It's good for companies that want to make sure there are no threats or attacks on their information.

What is most valuable?

It's one of the best antiviruses on the market.

What needs improvement?

The solution could be even more secure and provide an even higher level of security.

For how long have I used the solution?

I've been using the solution for more than two months at this point.

What do I think about the scalability of the solution?

We have a team of up to four or five people that use the…

What is our primary use case?

We primarily use the solution for cloud security. It was used for threat detection and endpoint to endpoint.

The product can be used for organizations that use Microsoft as their primary security defender and need zero-day threat protection. It's good for companies that want to make sure there are no threats or attacks on their information.

What is most valuable?

It's one of the best antiviruses on the market.

What needs improvement?

The solution could be even more secure and provide an even higher level of security.

For how long have I used the solution?

I've been using the solution for more than two months at this point.

What do I think about the scalability of the solution?

We have a team of up to four or five people that use the solution.

How are customer service and support?

I've never contacted technical support or worked with them on any issues. 

How was the initial setup?

The installation is very straightforward and the deployment is quick as well. 

While I recall the deployment not taking too much time, I don't remember the exact amount, as it was already installed by my team here. It was likely less than ten minutes.

You only need roughly four people, at a maximum, to install the solution. You need one good manager and four or five engineers.

What about the implementation team?

I can handle the installation process myself. 

What's my experience with pricing, setup cost, and licensing?

In order to use the solution, a base subscription is required.

What other advice do I have?

We are always using the latest version of the solution.

I'd rate the solution at an eight out of ten.

I would recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JL
Managing Director at a financial services firm with 10,001+ employees
Real User
Top 20
Reliable, well-priced, and it is easy to install

What is our primary use case?

There are endpoints that are not in our organization's network but are connected directly to the web. We use Microsoft Defender for the antivirus. We are not dealing with this solution daily, just when there is an issue from time to time.

What needs improvement?

The interface could be improved.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We are only running it on a few workstations. The scalability is okay. It's run on 10 out of 3,000 workstations and we plan to continue using it. We have no more than 10 users in our organization.

Which

What is our primary use case?

There are endpoints that are not in our organization's network but are connected directly to the web. We use Microsoft Defender for the antivirus.

We are not dealing with this solution daily, just when there is an issue from time to time.

What needs improvement?

The interface could be improved.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We are only running it on a few workstations. The scalability is okay.

It's run on 10 out of 3,000 workstations and we plan to continue using it.

We have no more than 10 users in our organization.

Which solution did I use previously and why did I switch?

We are also using Symantec. 

We have a few endpoints where we use Microsoft Defender because we cannot use the Symantec Sets.

How was the initial setup?

The initial setup was straightforward. It was easy to install and t only took a couple of minutes.

There is no team for maintenance. If there is an issue, the security team helps to resolve it.

What about the implementation team?

We completed the deployment and implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

We don't have an issue with the price. 

We have a bundle where the price includes all Microsoft products.

This is an area that I am not dealing with. I don't have all of the information.

What other advice do I have?

It's pretty good.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EdherIbañez
Subject Matter Expert at a comms service provider with 10,001+ employees
Real User
Provides malware and ransomware protection and scales easily

Pros and Cons

  • "The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection."
  • "I would like to see the next generation of the tool improved to work with other operating systems, like Linux."

What is our primary use case?

It's used to protect endpoints and, for some customers, it is used to deploy Microsoft 365 suite features. Most of our clients are medium-sized businesses.

What is most valuable?

The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection.

What needs improvement?

I would like to see the next generation of the tool improved to work with other operating systems, like Linux.

For how long have I used the solution?

I have had about a year's worth of experience with Microsoft Defender for Endpoint. I am a subject matter expert for a Microsoft partner in Colombia. We develop portfolios and solutions for our customers that need Microsoft products in their infrastructure. My role deals with the architecture of solutions.

What do I think about the stability of the solution?

I don't recall any issues with the solution.

What do I think about the scalability of the solution?

It scales easily.

How are customer service and support?

I haven't had to use technical support for the solution.

How was the initial setup?

The setup depends on the customer, but it is generally simple.

What's my experience with pricing, setup cost, and licensing?

Some customers have the licensing of the suite and have all infrastructure prepared for the installation and deployment. But in some cases, when customers haven't deployed the solution and don't have licenses, it can be expensive to start from scratch.

What other advice do I have?

Customers haven't given us any feedback about difficulties with the solution. With its intelligence and tools over cloud infrastructure, it's a good product. We are developing some use cases and projects for customers with Microsoft Defender for Endpoint. It is good for us.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Charles Levy
Systems Administrator at a transportation company with 201-500 employees
Real User
Top 20
Delivers comprehensive, ongoing, and real-time protection against a number of threats

Pros and Cons

  • "The antivirus features are very useful."
  • "We encountered some issues when we were trying to enable automatic updates from our group policy."

What is our primary use case?

Within our company, there are roughly 400-500 users of this solution.

What is most valuable?

The antivirus features are very useful.

What needs improvement?

We encountered some issues when we were trying to enable automatic updates from our group policy.

What do I think about the stability of the solution?

We have onboarded a number of machines without any issues.

We find that Microsoft Defender Antivirus is very stable. We've experienced complications with other solutions in the past and found that this is one of the most stable solutions. It's also very scalable, too.

How are customer service and technical support?

Marine data systems also handle our support. If we have any issues, we come to them first. Their support has been really good.

How was the initial setup?

At first, the initial setup was a bit complex, but after we had some experience with it, it wasn't a problem.

What about the implementation team?

Marine data systems is a partner of ours and they helped us with deployment — they're excellent.

Which other solutions did I evaluate?

We have evaluated and used Mindset before. We also evaluated Kaspersky. We decided to go with Microsoft Defender Antivirus because of its onboarding capabilities and automatic updating.

What other advice do I have?

Before settling on this solution, you should explore more than one form of ATP. Overall, Microsoft Defender Antivirus is a very good application.

On a scale from one to ten, I would give this solution a rating of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
KR
Information Technology Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to configure, feature-rich, and easy to use

Pros and Cons

  • "The protection that it provides is quite good."
  • "The user interface could use some improvement."

What is our primary use case?

We use Microsoft Defender Antivirus as part of our security solution.

How has it helped my organization?

I have set Microsoft Windows Defender up to notify me when there is a problem. I open it up and then decide what to do. The interface has all of the important things that I want to be able to do.

What is most valuable?

It is easy to use and the only thing you need to do is make sure that you have internet, and keep your organization schema up to date. There is not much to do in terms of configuration.

The protection that it provides is quite good.

What needs improvement?

The user interface could use some improvement.

For how long have I used the solution?

I have been using Microsoft Defender Antivirus since 2015.

Which solution did I use previously and why did I switch?

I had been using AVG prior to Microsoft Defender.

How was the initial setup?

There is no installation, as it comes pre-configured on the computer.

What's my experience with pricing, setup cost, and licensing?

For most people, the price of the license is not something that they have to worry about.

What other advice do I have?

This is a product that I have recommended to my friends and I will continue to do so.

Overall, this is a good product and I have never been disappointed with it. That said, there is always something that can be improved.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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