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CG
Director, IT at a financial services firm with 201-500 employees
Real User
Top 20
Flexible, well-integrated with Microsoft products, and the security profile it provides is insightful

Pros and Cons

  • "The most valuable features are that it is flexible, and it is integrated with Microsoft products."
  • "I would like to have additional features such as DNS lookup, which would help for detecting malicious sites."

What is our primary use case?

We have this security solution activated on 10 different Windows PCs, and we have it for Office 365 products as well.

What is most valuable?

The most valuable features are that it is flexible, and it is integrated with Microsoft products. That gives us peace of mind.

I like the security center, as well as the full picture of our security profile and insights.

What needs improvement?

I would like to have additional features such as DNS lookup, which would help for detecting malicious sites. This is a key part that I would like to have, and other products already have it implemented.

For how long have I used the solution?

I have been using Windows Defender for approximately five months.

What do I think about the stability of the solution?

Windows Defender is a stable product and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable solution. We have between 120 and 140 users right now.

How are customer service and technical support?

We have not had any problem with the support from Microsoft.

Which solution did I use previously and why did I switch?

We used a different product prior to this one, but I switched because I have a unified security overview of the corporation. The Security Center is key for being able to work everything from one console.

How was the initial setup?

The initial setup was easy and the installation for the cloud-deployment took no more than an hour.

What about the implementation team?

We deployed with our in-house team. We have two people, not full-time, who take care of deployment and maintenance. They are engineers.

What other advice do I have?

This is a good product and I can recommend it to others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EG
Information Security Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Has good stability but they update the platform too frequently

Pros and Cons

  • "It's pretty easy to scale."
  • "In terms of improvement, they update the platform it seems quite a bit. Every month something is in a new spot or something changed somewhere. There should be less of that."

What is our primary use case?

We use the most up-to-date version. 

Our primary use case is for basic EDRs for simple interfaces.

What needs improvement?

In terms of improvement, they update the platform it seems quite a bit. Every month something is in a new spot or something changed somewhere. There should be less of that.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of months. 

What do I think about the stability of the solution?

It seems stable.

What do I think about the scalability of the solution?

It's pretty easy to scale.

A handful of people with each in charge of different areas are involved in the maintenance of the solution. It's people in system admin.

How are customer service and technical support?

I have dealt with tech support a couple of times. They're usually pretty responsive. The first person might not know what the deal is, but they usually are able to get us to the right person, get a resolution for us, and answer our questions pretty quickly.

Which solution did I use previously and why did I switch?

We used CrowdStrike but we switched to Microsoft because of the price. It's cheaper. There were other major differences. 

How was the initial setup?

The initial setup was pretty complex in the way the various tools integrate. Trying to figure out permissions and getting access to certain things is complex. 

Global admin uses the tool, but then you have to get additional roles for the data loss stuff.

What other advice do I have?

Make sure you read the documentation and understand what else is required before you get started.

I would rate it a seven out of ten. 

I don't think that another tool is doing anything better, or this one doesn't. It's just about using it and seeing where to find the stuff.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JL
Managing Director at a financial services firm with 10,001+ employees
Real User
Top 20
Reliable, well-priced, and it is easy to install

What is our primary use case?

There are endpoints that are not in our organization's network but are connected directly to the web. We use Microsoft Defender for the antivirus. We are not dealing with this solution daily, just when there is an issue from time to time.

What needs improvement?

The interface could be improved.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We are only running it on a few workstations. The scalability is okay. It's run on 10 out of 3,000 workstations and we plan to continue using it. We have no more than 10 users in our organization.

Which

What is our primary use case?

There are endpoints that are not in our organization's network but are connected directly to the web. We use Microsoft Defender for the antivirus.

We are not dealing with this solution daily, just when there is an issue from time to time.

What needs improvement?

The interface could be improved.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for a couple of years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

We are only running it on a few workstations. The scalability is okay.

It's run on 10 out of 3,000 workstations and we plan to continue using it.

We have no more than 10 users in our organization.

Which solution did I use previously and why did I switch?

We are also using Symantec. 

We have a few endpoints where we use Microsoft Defender because we cannot use the Symantec Sets.

How was the initial setup?

The initial setup was straightforward. It was easy to install and t only took a couple of minutes.

There is no team for maintenance. If there is an issue, the security team helps to resolve it.

What about the implementation team?

We completed the deployment and implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

We don't have an issue with the price. 

We have a bundle where the price includes all Microsoft products.

This is an area that I am not dealing with. I don't have all of the information.

What other advice do I have?

It's pretty good.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EdherIbañez
Subject Matter Expert at a comms service provider with 10,001+ employees
Real User
Provides malware and ransomware protection and scales easily

Pros and Cons

  • "The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection."
  • "I would like to see the next generation of the tool improved to work with other operating systems, like Linux."

What is our primary use case?

It's used to protect endpoints and, for some customers, it is used to deploy Microsoft 365 suite features. Most of our clients are medium-sized businesses.

What is most valuable?

The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection.

What needs improvement?

I would like to see the next generation of the tool improved to work with other operating systems, like Linux.

For how long have I used the solution?

I have had about a year's worth of experience with Microsoft Defender for Endpoint. I am a subject matter expert for a Microsoft partner in Colombia. We develop portfolios and solutions for our customers that need Microsoft products in their infrastructure. My role deals with the architecture of solutions.

What do I think about the stability of the solution?

I don't recall any issues with the solution.

What do I think about the scalability of the solution?

It scales easily.

How are customer service and support?

I haven't had to use technical support for the solution.

How was the initial setup?

The setup depends on the customer, but it is generally simple.

What's my experience with pricing, setup cost, and licensing?

Some customers have the licensing of the suite and have all infrastructure prepared for the installation and deployment. But in some cases, when customers haven't deployed the solution and don't have licenses, it can be expensive to start from scratch.

What other advice do I have?

Customers haven't given us any feedback about difficulties with the solution. With its intelligence and tools over cloud infrastructure, it's a good product. We are developing some use cases and projects for customers with Microsoft Defender for Endpoint. It is good for us.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Charles Levy
Systems Administrator at a transportation company with 201-500 employees
Real User
Top 10
Delivers comprehensive, ongoing, and real-time protection against a number of threats

Pros and Cons

  • "The antivirus features are very useful."
  • "We encountered some issues when we were trying to enable automatic updates from our group policy."

What is our primary use case?

Within our company, there are roughly 400-500 users of this solution.

What is most valuable?

The antivirus features are very useful.

What needs improvement?

We encountered some issues when we were trying to enable automatic updates from our group policy.

What do I think about the stability of the solution?

We have onboarded a number of machines without any issues.

We find that Microsoft Defender Antivirus is very stable. We've experienced complications with other solutions in the past and found that this is one of the most stable solutions. It's also very scalable, too.

How are customer service and technical support?

Marine data systems also handle our support. If we have any issues, we come to them first. Their support has been really good.

How was the initial setup?

At first, the initial setup was a bit complex, but after we had some experience with it, it wasn't a problem.

What about the implementation team?

Marine data systems is a partner of ours and they helped us with deployment — they're excellent.

Which other solutions did I evaluate?

We have evaluated and used Mindset before. We also evaluated Kaspersky. We decided to go with Microsoft Defender Antivirus because of its onboarding capabilities and automatic updating.

What other advice do I have?

Before settling on this solution, you should explore more than one form of ATP. Overall, Microsoft Defender Antivirus is a very good application.

On a scale from one to ten, I would give this solution a rating of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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KR
Information Technology Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to configure, feature-rich, and easy to use

Pros and Cons

  • "The protection that it provides is quite good."
  • "The user interface could use some improvement."

What is our primary use case?

We use Microsoft Defender Antivirus as part of our security solution.

How has it helped my organization?

I have set Microsoft Windows Defender up to notify me when there is a problem. I open it up and then decide what to do. The interface has all of the important things that I want to be able to do.

What is most valuable?

It is easy to use and the only thing you need to do is make sure that you have internet, and keep your organization schema up to date. There is not much to do in terms of configuration.

The protection that it provides is quite good.

What needs improvement?

The user interface could use some improvement.

For how long have I used the solution?

I have been using Microsoft Defender Antivirus since 2015.

Which solution did I use previously and why did I switch?

I had been using AVG prior to Microsoft Defender.

How was the initial setup?

There is no installation, as it comes pre-configured on the computer.

What's my experience with pricing, setup cost, and licensing?

For most people, the price of the license is not something that they have to worry about.

What other advice do I have?

This is a product that I have recommended to my friends and I will continue to do so.

Overall, this is a good product and I have never been disappointed with it. That said, there is always something that can be improved.

I would rate this solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MK
Cyber Security BA/BSA at a financial services firm with 10,001+ employees
Real User
Straightforward to set up with good technical support and good stability

Pros and Cons

  • "Technical support is good."
  • "There are likely some technical improvements or features that could be added, however, I cannot say, off the top of my head, what they would be."

What is our primary use case?

Usually, the solution is used in relation to keys management. We implemented a program for it, for the lifecycle of the keys. We've also used it for certificate management.

What is most valuable?

The initial setup is very straightforward.

The stability is very good.

Technical support is good.

The solution is in good condition and offers good functionality.

What needs improvement?

There are likely some technical improvements or features that could be added, however, I cannot say, off the top of my head, what they would be.

For how long have I used the solution?

I used the solution in relation to scoping a project. I was doing business analysis.

What do I think about the stability of the solution?

The solution was very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support for Microsoft is very good.

How was the initial setup?

The initial setup is not difficult or complex. It's very simple and straightforward. 

What's my experience with pricing, setup cost, and licensing?

I do not know how much it costs per month. I cannot say how it compares against the rates of the competition.

What other advice do I have?

We are a Microsoft Customer.

I'm not sure if I would recommend the solution to others. It depends on their requirements. It needs to fit a company's use cases.

I would rate the solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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FZ
Network Administrator at a tech services company with 51-200 employees
Reseller
Top 5
Easy to use, comes included with windows, and it's a good way to secure your PC

Pros and Cons

  • "This software is easy to use."
  • "It could be easier when it comes to managing exceptions."

What is most valuable?

I like that this product comes included with Windows.

This software is easy to use.

What needs improvement?

It could be easier when it comes to managing exceptions.

In the future, I would like to see better integration with web browsers.

For how long have I used the solution?

I have been using Windows Defender for three years.

What do I think about the stability of the solution?

Windows Defender is very stable. We have not experienced bugs or glitches at a rate higher or lower than other software.

What do I think about the scalability of the solution?

The scalability is good. Most of the people in the company use it, for a total of about 30 users.

How are customer service and technical support?

We have not needed to contact technical support.

Which solution did I use previously and why did I switch?

Microsoft Windows Defender was the first solution of this type that we used. However, we also use the Sophos EPP Suite for endpoint protection.

What's my experience with pricing, setup cost, and licensing?

This solution is part of Windows and comes included with it.

What other advice do I have?

My advice for anybody who is looking into using this product is that it's a good and easy way to secure your PC.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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