Microsoft Dynamics AX Valuable Features

Okay Akdeniz
Business Application Group Manager at celikkk
Customers want all the business flow to be contained within the application. If they're using a lot of Excel and other documents, in addition to working with several other third-party applications, the problem is that these applications cannot integrate. That's a huge problem for business. It's possible to provide a solution to this by using an interconnected ERP solution with Dynamics. It is possible to interconnect to other products such as SAP, Oracle, and other global ERP types. Microsoft Dynamics AX makes this possible. Dynamics AX provides a lot of functionality. You have all your information to hand in one application. The application provides these values into the accounting application, and the accounting application executes the rest of the workflow. It's completely integrated. This is a huge and flexible design for customers. View full review »
reviewer1395636
Director, Managed Services at a tech services company with 51-200 employees
I have not really found very much that is valuable, at least in the version of the product that we are using. I do not think it is really suitable for the work that we do anymore. The reason for that is that we have changed our business model over the past few years. It was okay when we delivered hardware and we had to do maintenance on the hardware. But now that we have a real service organization where we have to comply with SLAs (Service Level Agreements) with our customers, it does not fit the structure. To manage the service levels, we have to meet the agreements. For example, we have to resolve priority one incidents within four hours and we have to resolve priority two incidents within eight hours. I find that the Microsoft Dynamics product is not suitable for that. We had to make a lot of adjustments and tweaks in the software just to meet our goals. The reporting for our customers was a problem because there are no portal service level reports. We had to develop all of those solutions ourselves. View full review »
reviewer1272723
Data Analytics Manager at a tech services company with 51-200 employees
The relation between CRM and Sales, that's the main strength of this ERP. View full review »
Find out what your peers are saying about Microsoft, SAP, Oracle and others in ERP. Updated: February 2021.
464,369 professionals have used our research since 2012.
Osama Nabih
Chief Executive Officer at Easy Touch
Microsoft Dynamics is a great product. All Dynamic products are great. It is stable, suitable for businesses, and covers all business needs. It's very flexible and easy to use. View full review »
reviewer1190469
Manager IT at a retailer with 201-500 employees
I like that it's a complete ERP solution from production level to branch level. If you have a production department, they give you all the facilities for each item to make a product complete or complete a whole mission system. It's also helpful in completing incomplete information like articles. For example, receiving articles from the warehouse in our branches and online store. The software we're using isn't for the online store, but we are using it for production. View full review »
reviewer1020717
Head of Technology at a real estate/law firm with 11-50 employees
The good thing about this solution is that it is easy to use. If anyone is familiar with Microsoft products then they can handle it easily. The manuals are available for learning about the functionality. View full review »
Find out what your peers are saying about Microsoft, SAP, Oracle and others in ERP. Updated: February 2021.
464,369 professionals have used our research since 2012.