Microsoft Dynamics CRM is #1 ranked solution in top CRM Customer Engagement Centers
, #1 ranked solution in top Local Government CRM tools
, #1 ranked solution in top Marketing Management tools
, #2 ranked solution in top CRM tools
, and #2 ranked solution in top Sales Force Automation tools
. IT Central Station users give Microsoft Dynamics CRM an average rating of 8 out of 10.
Microsoft Dynamics CRM is most commonly compared to SAP CRM:Microsoft Dynamics CRM vs SAP CRM
. The top industry researching this solution are professionals from a
computer software company, accounting for 32% of all views.
What is Microsoft Dynamics CRM?
Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.
Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.
Microsoft Dynamics CRM was previously known as Dynamics CRM, MS Dynamics CRM.
Microsoft Dynamics CRM Buyer's Guide
Download the Microsoft Dynamics CRM Buyer's Guide including reviews and more. Updated: November 2021
Microsoft Dynamics CRM Customers
Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Microsoft Dynamics CRM Video