Microsoft Dynamics CRM Scalability
We have more than 500 customer support agents, engineers, developers, and end-users using the solution.
Microsoft Dynamics CRM offers scalability with advanced notice of seven days. Scaling up is possible at any time, but reducing licenses may be difficult because Microsoft is cautious about passing on commercial benefits to customers. However, the option to scale up remains available as per the requirements of the situation.
View full review »The solution's scalability is good for small and mid sized sectors. People don't use Microsoft Dynamics CRM for large enterprises. Around 28 to 30 users are using the solution in our organization.
I rate the solution an eight out of ten for scalability.
There's no issue with Microsoft Dynamics CRM in terms of scalability. It's backed by Microsoft, so scalability is not an issue.
View full review »Buyer's Guide
Microsoft Dynamics CRM
April 2024
Learn what your peers think about Microsoft Dynamics CRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,995 professionals have used our research since 2012.
The solution can scale. I'd rate scalability at seven or eight out of ten. We have 35 people using the solution.
View full review »It is scalable without any problems.
My largest customer had sales teams in 17 countries, with approximately 30 to 52 users.
View full review »We are currently working on moving to another platform and therefore aren't dealing with scaling anymore. However, it wasn't ideal to begin with.
View full review »SR
Shahid Rana
Senior Manager at Arcana
Microsoft Dynamics CRM is a scalable solution, and I wouldn't be using it if it wasn't scalable or stable.
View full review »I rate the solution ten out of ten for scalability.
View full review »Microsoft Dynamics CRM is not highly scalable, particularly because it's running on a SQL server database.
View full review »This is a scalable product but it takes time.
View full review »It is a challenge to grow it quite substantially. It involves a lot of work, but the solution overall is scalable as long as you're sticking with Microsoft.
We have anywhere between 50 and 60 end-users, and on the backend, we have about 15 users. It is used quite extensively. All of our data filtering from transactions is flowing into it.
View full review »Microsoft Dynamics CRM is scalable for the usage of my customers.
The departments that use the solution the most are customer service, business development, sales, and the back office for order processing.
View full review »LC
reviewer1439424
Technology, Tools, & Solutions - Program Manager at a consultancy with 501-1,000 employees
There are some challenges with stability for Microsoft Dynamics CRM. However, we could not be fully utilizing the features to archive. For example, when using list items there is a lot of times we have data that goes in, and it just stays there. It's a manual process to remove some of the items. It would be good to have some kind of a better cleanup and archiving function.
View full review »Over 50 users use Microsoft Dynamics CRM in our organization. Microsoft Dynamics CRM is a pretty scalable solution.
I rate Microsoft Dynamics CRM a nine or ten out of ten for scalability.
Microsoft Dynamics CRM is very scalable.
I don't know if Microsoft Dynamics CRM can expand to 500, and I don't know if it can still perform at a distinct level. So far, the scalability has been good, considering our business. We have no issues so far.
There are over 50 users using this solution in my company.
We have no scalability concern for Microsoft Dynamics CRM in the foreseeable future.
We have approximately seven people using the solution in my organization. It is used by our whole IT department.
We do not use the solution extensively. However, we hope to be able to use it for slightly different purposes, and there are other departments within the company. We only use it for our IT help desk ticketing system. It's a full-fledged CRM. It could be used in a variety of different ways.
We have plans to increase usage in the future.
View full review »EV
ErkanVarol
IT manager at Koleksiyon
We have 50 users in our organization. The tool is scalable.
View full review »ML
Marcos Luján
Salesman at Manacor
The solution integrates well with other applications or ERP, Business Central, Finance and Operations, and SAP programs. Considering the flexibility of integration, it is a scalable solution. Our organization has 15-20 customers and about 90 employees using the solution. I rate its scalability as a seven as sometimes it needs a connector to link with other applications.
View full review »AM
AMalik
Solution Architecht at Saas Plaza
This solution is made from the ground up to be scalable.
We have approximately 50 sales and marketing employees using this solution mostly.
Microsoft Dynamics CRM is not suitable for small businesses. It is suitable for large-sized businesses. If they could make a version for smaller-sized businesses that would be helpful. There are a lot of smaller businesses that do not need the full features of Microsoft Dynamics CRM that could benefit from another version.
View full review »This solution is scalable.
Fortunately, our business has grown a lot but this has caused some user experience problems such as duplication of opportunities. However, the solution automatically picks up any of these instances and prevents multiple identical entries by different users.
MF
reviewer2011371
Market Response Coordinator at a financial services firm with 201-500 employees
Microsoft Dynamics CRM is a scalable solution.
View full review »It's scalable.
View full review »TY
TarekYehia
Technical Consultant at LinkDev
We find the product to be scalable. We have 60 people using it right now. It this time, we have no plans to increase our usage.
View full review »The scalability of Microsoft Dynamics CRM is very good.
We have eight people using this solution in my company, three from sales, two accounts, and three marketing and technical personnel.
View full review »We are a relatively small operations and we haven't run into any scalability concerns so far.
View full review »SM
reviewer1680066
Data Protection & Archiving Solution Architect at a tech services company with 51-200 employees
I give the scalability of Microsoft Dynamics CRM a nine out of ten.
View full review »SO
Somadina Leo
Operational Risk Analyst at a financial services firm with 5,001-10,000 employees
Microsoft Dynamics CRM is scalable. For my use case, it is complaints management, but we have other departments in the bank that use it for other purposes. I know that complaints management is not the only use case, there are a couple of other use cases for it.
JP
Jesus Petez
Communication and Security Director at Nunsys S.L.
The solution is scalable. Approximately 150 people are using the solution in our organization.
View full review »Microsoft Dynamics CRM is scalable. The scalability of Microsoft Dynamics CRM is good.
This solution is used by approximately 25 people in my company. There are three managers and the rest are salespeople.
We don't have plans to increase the usage at this time.
View full review »MA
reviewer2027961
vCIO at a computer software company with 11-50 employees
I would rate Microsoft Dynamics CRM's scalability at ten out of ten.
View full review »It is not so much about it being scalable or user-friendly. It is just a tool that works for us. We have about eight users currently using this solution, and we plan to increase the number of users.
View full review »ME
Mohamed El Mashrafi
PTM at Computer Network Systems
Microsoft Dynamics is scalable. We have almost 400,000 users.
View full review »JF
Jabu Fihla
Founding Member /Technical Director at BonPro Information Systems
The solution is scalable.
View full review »We have been able to extend the limits of Microsoft Dynamics CRM in the two years we have been using it.
We have approximately 500 users using this solution. Everyone at the company is using it. As our company grows we will increase the usage of the solution.
View full review »Microsoft Dynamics CRM is scalable. I have not used the solution, but my clients tell me it is scalable.
View full review »The scalability is great. We have approximately 100 people using Dynamics at my company.
View full review »The solution scales very well. It's excellent for enterprise-level companies. The more you have on it, the better it is.
View full review »KB
reviewer1233099
Sr. Enterprise Account Executive at a tech services company with 51-200 employees
The scalability of Microsoft Dynamics CRM is good.
View full review »AH
reviewer1798299
Office Administrator at a transportation company with 11-50 employees
I don't think we've used Microsoft Dynamics CRM long enough to know how well it will work as the company scales in size.
We have approximately five people using the solution in my organization.
View full review »PS
reviewer1405653
Assistant Director at a tech services company with 501-1,000 employees
We have approximately 200 users using the solution.
I rate the scalability of Microsoft Dynamics CRM an eight out of ten.
View full review »I have found Microsoft Dynamics CRM to be scalable.
We have more than 10 people in our organization using this solution.
View full review »SB
Segun Babalola
Project Manager at a financial services firm with 201-500 employees
It is very scalable once you understand the process. Though, there are limited applications that can be integrated with it.
We have been able to accommodate some of our legacy applications into the CRM software, which were not defaults in the functionality of the software by extending the software's functionality.
Dynamics CRM is scalable.
View full review »DP
reviewer1183227
Project Lead at a computer software company with 201-500 employees
Its scalability is good.
View full review »The solution is scalable.
View full review »AJ
Ajay Jamwal
Software Developer at Tarika Technologies Pvt Ltd
The solution is very scalable and very customizable.
CB
reviewer1717416
Account manager at a engineering company with 11-50 employees
I have found Microsoft Dynamics CRM easy to scale.
View full review »ZL
reviewer1414530
RPA Practice Head at a tech services company with 501-1,000 employees
It's scalable. We've been able to ensure it grows with the company. It's been pretty easy to expand it as we need.
We have about 20-25 users on the product currently. They are all in sales and marketing. We'll be rolling it out to the greater company in the coming months.
View full review »NH
reviewer1691898
Entrepreneur at a comms service provider with 1,001-5,000 employees
I have found Microsoft Dynamics CRM to be scalable.
We have approximately 10 customers that are using this solution.
View full review »AS
reviewer1688787
Knowledge and associate at a consultancy with 1,001-5,000 employees
We have approximately 100 customers using this solution.
View full review »CC
Claudiu Cretu
Head of .NET Department at Evozon
This solution has served our needs but we have not had an excessive number of users so I can't comment on scalability.
View full review »CB
reviewer1805982
Solution architect at a tech services company with 51-200 employees
We have approximately 1000 people using this solution in my organization. Our whole is using the solution.
View full review »VJ
reviewer1120545
Business Development at a tech services company with 51-200 employees
Microsoft Dynamics CRM is scalable.
View full review »Buyer's Guide
Microsoft Dynamics CRM
April 2024
Learn what your peers think about Microsoft Dynamics CRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,995 professionals have used our research since 2012.