I give the solution a nine out of ten. Microsoft Dynamics 365 is a very powerful solution.

We work with medium to enterprise-level clients and unless they have a big budget the solution is hard to introduce given its hefty price tag. We previously sold the AX for on-premise solutions to small and medium businesses. However, due to increased competition from cloud solutions such as Oracle, NetSuite, SAP, and Odoo which offer cheaper prices, we must now target our customer market from medium to enterprise.

I recommend the solution to others.

My advice to others is for them to plan ahead, make sure they know who their end users are, and who the external users are, because, with such systems, you need to know your key data points, the data that you'll be entering into the system, and your key outputs, for what you want the system to give you. If you fit the system with trash, then you will receive trash in return. It's simply planning, then you know exactly what you want before going into the system.

I rate Microsoft Dynamics a nine out of ten.

I would recommend any user at a company to use this software since it caters for all areas and fields of business.

As a functional consultant at a Microsoft Dynamics Golden Partner, I see that AX requires expertise on the functional consultant team for successful implementation.

Failed implementations of Dynamics AX have always lacked functional exposure, as many customers go for the cheapest prices.

For successful implementations, companies have to get an experienced project manager to speed the implementation process.