Microsoft Enterprise Mobility + Security Room for Improvement

Dheen Jaabir - PeerSpot reviewer
Microsoft Consultant | Modern Workplace at a computer software company with 11-50 employees

Microsoft licensing has always been tricky. There have been several changes in the last quarter, such as the addition of a new SKU on top of the existing ones. The licensing can be messy at times. Apart from that, it's fine. One area where Microsoft lacks is network-level protection. Currently, it focuses on endpoint protection. However, with the shift to remote work, network-level protection has become less relevant since users take their devices home, and there is no physical boundary after COVID. So, investing in network equipment might not be as useful as protecting endpoints with features like EDR (Endpoint Detection and Response) and behavioral monitoring. That would probably be helpful. 

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Majid-Ali - PeerSpot reviewer
Director Infrastructure Services at Innolytix Pakistan Pvt Ltd

Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited PeerSpot's website to see how Microsoft can compete with its competitors.

Microsoft Enterprise Mobility + Security lacks some remote-related features that VMware offers its users. In the future, Microsoft Enterprise Mobility + Security should offer some remote-related features that VMware offers to its users.

Microsoft outsources the support services to some of its partners who need to understand that the modern-day users of the product don't live in the 2000s, where they want someone to ask if they have restarted the router or not.

There are certain shortcomings in the licensing model of the product where improvements are required. There is no simple licensing model where my company can suggest our customers purchase a plan that includes every feature in the tool.

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Piyush Chand - PeerSpot reviewer
IT Manager at Practical Solutions, Inc

Microsoft Enterprise Mobility + Security is expensive. 

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Buyer's Guide
Enterprise Mobility Management (EMM)
March 2024
Find out what your peers are saying about Microsoft, ManageEngine, VMware and others in Enterprise Mobility Management (EMM). Updated: March 2024.
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BO
Server Support Supervisor at Galveston County

My suggestion would be just for IT, for us, to continue pushing it out and making it more knowledgeable and easy to use for those that are not as savvy with technology. We don't want them to overthink just using the basic tools within Microsoft.

The licensing is quite expensive.

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Rajakumar Selvaraj - PeerSpot reviewer
Consultant - Microsoft Solutions at Mannai Corporation QPSC

Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it. 

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DH
Head of Cyber Defence at a financial services firm with 1,001-5,000 employees

The solution's email protection and other security features need improvement. Also, its performance needs enhancement.

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Niranjan Jain - PeerSpot reviewer
Senior Engineer at a tech vendor with 10,001+ employees

The auditing and reporting could be updated and upgraded.

I would like to see light applications because they consume a lot of the device's memory at present.

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RK
Java Developer at a government with 1,001-5,000 employees

Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit.

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PV
Senior Infrastructure Engineer at a computer software company with 10,001+ employees

The MDM part of the engine could be better.

There should be more desktop support.

Overall, we're satisfied with the features that are available on the solution currently.

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Buyer's Guide
Enterprise Mobility Management (EMM)
March 2024
Find out what your peers are saying about Microsoft, ManageEngine, VMware and others in Enterprise Mobility Management (EMM). Updated: March 2024.
765,386 professionals have used our research since 2012.