Microsoft Exchange Online Pros and Cons

Microsoft Exchange Online Pros

Keith Williams
Infrastructure Architect at a tech services company with 5,001-10,000 employees
Tech support has been great, when necessary.
It is a stable, and highly scalable product.
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Rajesh Ramakrishnan
Tech Lead at a tech services company with 1,001-5,000 employees
It is a reasonable solution.
It is very manageable.
Its most valuable feature is the unlimited storage. It also has very little downtime.
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Prahlad Singh
Solutions Architect at a comms service provider with 1,001-5,000 employees
The reliability factor is high.
Stability has increased exponentially since 2010.
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Find out what your peers are saying about Microsoft Exchange vs. Microsoft Exchange Online and other solutions. Updated: May 2020.
418,116 professionals have used our research since 2012.
AhmedBayoumi
IT Team Leader (Network and Security) at a energy/utilities company with 201-500 employees
It is a scalable product. We are using it for 500 users.
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PunitThakkar
Managing Director at Shivaami Cloud Services Pvt. Ltd.
I have not had issues with stability of the product.
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SumanB
Assistant Manager IT at ACP BILLING SERVICES PVT LTD
It helps us manage the email focus from our side.
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Manoj Nair
Tech Specialist at select softwares
The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage.
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Ranjit Gopinathan
Senior Technology Support Analyst at a tech vendor with 5,001-10,000 employees
The overall usage was all good.
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Reshantha Conrad
Manager IT Projects & Systems Integration with 5,001-10,000 employees
The initial setup was straightforward.
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Microsoft Exchange Online Cons

Keith Williams
Infrastructure Architect at a tech services company with 5,001-10,000 employees
Migration can be an issue if you do not have a good audit process.
Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really
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Rajesh Ramakrishnan
Tech Lead at a tech services company with 1,001-5,000 employees
For example, recently there were some spam incidents that Microsoft does not currently mitigate because they have another paid solution to do so. It would be nice to integrate the security and the anti-spam (i.e. the fake links, etc.) along with the Exchange Online default.
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Prahlad Singh
Solutions Architect at a comms service provider with 1,001-5,000 employees
It should integrate better with social media formats.
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Find out what your peers are saying about Microsoft Exchange vs. Microsoft Exchange Online and other solutions. Updated: May 2020.
418,116 professionals have used our research since 2012.
Sunil Dara
Director with 11-50 employees
I think there should be an incorporation of DLP on the business premium version of Exchange, as well.
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AhmedBayoumi
IT Team Leader (Network and Security) at a energy/utilities company with 201-500 employees
I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks.
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PunitThakkar
Managing Director at Shivaami Cloud Services Pvt. Ltd.
I would like to let new users know that there are challenges regarding user provisioning, HRMS and the AD. Also, the data migration integrity needs to be checked in terms of the old data.
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SumanB
Assistant Manager IT at ACP BILLING SERVICES PVT LTD
In the past, we had issues with DB in mailboxes.
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Manoj Nair
Tech Specialist at select softwares
I would prefer an anti-malware functionality in at least the basic version.
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Ranjit Gopinathan
Senior Technology Support Analyst at a tech vendor with 5,001-10,000 employees
In terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything.
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Reshantha Conrad
Manager IT Projects & Systems Integration with 5,001-10,000 employees
When initially setting up, it took a bit of time because we had a lot of PST files with the users, and we had to migrate them batch by batch.
Also, I think the mobile app on the forms you can improve a little bit more.
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Find out what your peers are saying about Microsoft Exchange vs. Microsoft Exchange Online and other solutions. Updated: May 2020.
418,116 professionals have used our research since 2012.