Microsoft Exchange Other Advice

NG
IT manager at GCT

The solution is a very, very stable product so I recommend its use if your budget can handle it. 

I rate the solution an eight out of ten. 

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Hesham Hussain - PeerSpot reviewer
Head Of Infrastructure at ValU

If you're starting a new organization and entering a new industry, Office 365 is the right choice. It offers the same features as Exchange without any extensive technical expertise or manpower. This saves the cost by not investing in hardware or resources. Therefore, Office 365 is recommended for startups. However, as the organization grows to thousands of employees and reevaluation is necessary, factoring in costs and making a TCO comparison between Office 365 and Exchange solution, you can make the decision.

I would rate the product Microsoft Exchange a seven out of ten.

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Dean Della Pella - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees

In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers.

The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system.

The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails.

The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important.

The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams.

The mobile access feature provided by the product helps our company in the area of productivity.

I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen.

The product offers good functionalities and reliability.

I rate the overall a nine out of ten.

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Buyer's Guide
Microsoft Exchange
April 2024
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
PS
Business manager at Tata Communications Ltd

We're a Microsoft partner. 

We are using the latest version of the solution. I'm not sure which version number we are on. We migrated from on-premises to the cloud three or four years ago. 

We are a telecom service provider and have integrated Microsoft with a variety of products. It also integrates with mobile. It allows us to provide multiple services, including control and command centers. 

Technology is moving fast in this space, and there are more service providers out there. Many people are beginning to look at Google as an alternative. However, I've used Exchange for the last 14 years, and I am very familiar with it. Still, others are coming up fast, and more competition is on the horizon.

I'd rate the solution nine out of ten. 

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Benjamin Mpolokoso - PeerSpot reviewer
Manager ICT at NJIT

The tool is very stable and easy to set up. However, we need Microsoft-certified engineers to manage it. Overall, I rate the solution a nine out of ten.

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Mikaeil Beigpour - PeerSpot reviewer
Networks Administrator at Saipa

I rate the solution a ten out of ten. 

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Alexey Rogov - PeerSpot reviewer
Lean manager at Gazprombank

This solution is used by many large organizations and I don't know of any viable alternatives. If there are a large amount of users in an organization, Exchange is probably the best option. If there are less than 1000 users, opensource software may be a better alternative.

I would rate this solution a nine out of ten. 

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Anna Virtsan - PeerSpot reviewer
IT Project Manager at UkrSibbank

We recently transitioned from on-premises Exchange servers to cloud Exchange, primarily for enhanced security and ease of management. In the past, we had shared mailboxes with multiple users who were accessing them simultaneously, posing security risks and management challenges. With the switch to cloud Exchange, we adopted shared mailboxes with individual user access, providing better security and accountability. This transition also streamlined our operations and reduced maintenance costs. While we still maintain a hybrid environment with Azure Active Directory, all our mailboxes are now on cloud Exchange.

It has indeed improved our email system. In the past, with on-premises Exchange servers, there was a higher risk associated with granting extensive access to Exchange admins, potentially exposing sensitive data. However, while transitioning to a cloud Exchange admin center may offer less flexibility for admins, it provides a more organized and structured approach. The preset scenarios and settings reduce the likelihood of incidents caused by manual admin actions, thereby lowering the personal impact on the overall system.

The calendar and scheduling functionality of Microsoft Exchange has been essential to my daily workflow. As a user and a manager, I rely heavily on the calendar feature to organize my tasks and appointments. I utilize color-coding for different types of events, set up repeated meetings efficiently, and sync my calendar with other planning tools seamlessly. Overall, it has had a very positive impact on my productivity and activity management. The flexibility and plethora of features, such as customizable settings for meetings and the ability to share calendars, add groups, and specify user permissions, make it an indispensable tool in my work routine.

Compared to other platforms like Google Workspace, it provides seamless connectivity between Teams, Outlook, Exchange, and other Microsoft products. Additionally, recent updates have improved connectivity between tools like Planner and Projects, allowing seamless task management across the platform.

I rate it an eight out of ten.

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LT
Founder, Professional Services Director, Lead Architect at Falcon Consulting

The advice I would give to anyone considering this solution would be to use the latest online version. It is the only way to get quality support when you encounter any type of problem.

If you are not going to use all of the functions and features and only require primitive functions, this solution may be too expensive. When you consider the cost in terms of storage when you are leveraging the online version of Microsoft Exchange, it is quite a good investment.

When considering just the product itself, I would rate Microsoft Exchange a nine out of ten.

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MM
Security Manager at Yarix S.r.l.

Overall, I would rate the solution a ten out of ten. 

I surely recommend Exchange. The recommendation is to manage the change process correctly, such as the access system, MFA, password change policy, and complex passwords. You should also use Microsoft's email anti-malware solution to resolve issues and avoid phishing campaigns. 

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GeorgeTzifas - PeerSpot reviewer
Chief Operating Officer at Anyrobotics RPA Experts

It's a useful tool for remote work and communication. Start slow and educate yourself. Learn about the solution and give it a try.

Overall, I would rate the solution a nine out of ten. 

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Lazar Ninkovic - PeerSpot reviewer
IT Cordinator at a pharma/biotech company with 10,001+ employees

Microsoft provides you with an ease of control, and management, and sets certain expectations from the software that you can't have if you implement other, cheaper solutions that are likely to be more difficult to manage or that are unable to adapt to new demands. It has a really nice scalable environment. You can start with the smallest Windows license and then just continue scaling up and upgrading, without the need to completely change and start over as your organization grows. The backbone is there on Microsoft. 

I like this product and rate it nine out of 10. 

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AR
CTO at Numo Capital Holdings

I recommend others planning to use the solution to use it. I rate the overall solution a ten out of ten.

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MohamedAbdallah - PeerSpot reviewer
Head Section of Projects Development at CAPMAS

I am using the latest version of the solution. 

I'm an end-user. As an end-user, the solution works well to the point I don't really know it's there. My company is a Microsoft customer. 

I'd rate the solution eight out of ten.

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Mahmoud Mawad - PeerSpot reviewer
IT network admin at GASCO

Many people when they upgrade their mailing system choose Microsoft Exchange.

I rate Microsoft Exchange a ten out of ten.

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Misba Ishfaq - PeerSpot reviewer
Client Relationship Manager at Capgemini

I would recommend Microsoft Exchange to others.

I rate Microsoft Exchange an eight out of ten.

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Navarda  Elliott - PeerSpot reviewer
Information Technology Manager at Factories Corporation of Jamaica

I’m an end-user and a customer.

We may not be using the most updated version.

I’d advise potential users to ensure that you do your due diligence. If you're using a third-party contractor, just ensure that they're extremely qualified to actually execute the setup for you. Otherwise, you might run into problems.

I’d rate the solution an eight out of ten. It's stable. It works. Unless you probably go and mess with the configuration, then you won't have any problem. For the most part, it works. It does what it says it's going to do.

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Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions

We've used on-premises and cloud deployments. In on-premises, we're likely one version behind. On the cloud, we are using the latest version.

I'd recommend the solution to others. Whenever, for example, I find someone using Google, I move them over to Exchange. 

I would rate the product eight out of ten. 

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Kauthar Yakub - PeerSpot reviewer
Program Manager at Tereta

I'm not sure if I could recommend the solution as I haven't taken a deep dive into its functionality. I haven't done any advanced work with it. I've only ever retrieved my own data. 

I'd rate it five out of ten. I was able to achieve what I needed to, however, I haven't used it much. 

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Dilip Telang - PeerSpot reviewer
Director, Talent Acquisition & Staffing at Conduent (formerly Xerox Services)

We use an enterprise version.

I’d recommend the solution eight out of ten.

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Md. Shirajur Rahman Akash - PeerSpot reviewer
Branch Manager at Shakti Foundation

I rate the tool a seven out of ten. 

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AO
Technical Consultant at TatweerIT

I'm working in a professional service company that's implementing Microsoft Exchange on-premises for customers. I implemented the solution on-premises in 2016, 2019, and 2022. In 2016, I also performed a migration from Microsoft Exchange to Microsoft Exchange Online.

My current company has between fifty to one hundred users of Microsoft Exchange, but in terms of the number of clients my team has implemented the solution for on-premises, it's potentially five thousand.

Deploying Microsoft Exchange for SMB would require just two people, but deploying it for enterprise-scale businesses would require a minimum of three people. Maintaining Microsoft Exchange requires five to seven people for SMBs, and up to twelve in enterprise environments because maintaining the solution isn't as easy.

My advice to anyone looking into implementing or using Microsoft Exchange is the same advice I give to my team every day, which is to be more aware of new information found on the internet in terms of troubleshooting Microsoft Exchange problems. You should also keep on training about sophisticated setups for the solution because you deal with aggressive customers, so I encourage my team to learn about Microsoft Exchange designs, troubleshooting mechanisms, etc.

I'm rating Microsoft Exchange as nine out of ten.

My company is an implementer and consultant for Microsoft Exchange, not a reseller or retailer. The customer is responsible for purchasing the Microsoft Exchange license.

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SK
Head Of Information Technology at a insurance company with 201-500 employees

Overall when taking into account implementation, user experience, the flexibility of the solution it has always been very good. There are more benefits than drawbacks.

I rate Microsoft Exchange a seven out of ten.

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BP
Tech Lead at a pharma/biotech company with 10,001+ employees

I rate Microsoft Exchange eight out of 10. 

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Zülfikar Erdem - PeerSpot reviewer
IT Support Specialist at Wagner Kablo A.S.

The product, Microsoft Exchange, has significantly impacted our team's collaboration by utilizing hybrid directory functionality. We can integrate it with Teams, Calendar, and SharePoint providing simultaneous access for the users. It has effective calendar functionality improving scheduling efficiency. It offers various security-level templates, allowing administrators to tailor security policies based on specific organizational needs.

It is a stable service. It has a knowledgeable technical support team as well. I rate it a nine out of ten.

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MU
Software Engineer at ADM

I recommend this solution to others.

I rate Microsoft Exchange a ten out of ten.

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Robert-Morrison - PeerSpot reviewer
Principal at Creative Technology and Management Services

I rate Microsoft Exchange nine out of 10. My advice for prospective Exchange users is to have an experienced person deploy it and show you how it's done. They should give instructions on how to make it into a server. That's critical. If you set up a server and think that's the end of it, you could go down the wrong alley.

You'll want some help initially, but on the other hand, you definitely want to learn to use the solution yourself. I recommend getting a support contract with someone who knows the solution. There is so much specialization in this world. For example, a veterinarian and a cardiologist are both doctors, but would you see your vet about a heart problem?

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HM
IT Manager at a renewables & environment company with 201-500 employees

Its technical implementation is quite good. It is stable and can be accessed through all kinds of devices. You can access it through a client for your mobile phones or computer. It performs pretty well. Microsoft is a market leader with a presence everywhere, which makes it easy to find support.

I would recommend this solution. I would advise others to also go for the entire suite of Office 365 along with Microsoft Exchange. I don't know if Exchange licenses are sold separately. If you are already using Microsoft tools, it makes sense to go for Microsoft Exchange because it has native integration with all those tools.

I would rate Microsoft Exchange a nine out of ten.

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Md. Ariful Islam - PeerSpot reviewer
Sr. Software Engineer at উপায় (UCB Fintech Company Limited)

I rate Microsoft Exchange 10 out of 10. I always recommended customers go with the Microsoft email solution, either on-premises Exchange or Microsoft Office 365. You can also go for the hybrid. I suggest Microsoft 365 or Microsoft Exchange for their collaboration and communication solutions.

Speaker 2:

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Venkat Narayanan - PeerSpot reviewer
Senior Manager - Delivery Excellence,Risk & Compliance at Tata Consultancy

I would recommend this solution to others.

I rate Microsoft Exchange a nine out of ten.

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Boris Kaluža - PeerSpot reviewer
CEO at Enter++

I would rate Microsoft Exchange as ten out of ten.

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AL
Test Automation Lead at a financial services firm with 10,001+ employees

I'm just a partner so not like I'm an administrator of IT.

It's my understanding that the solution we work with is a company installation and is not on the cloud, however, I'm not 100% sure.

I'm not sure which version of the solution we're on. I don't know the version number off-hand. 

I'd rate the solution at a nine out of ten overall. we've been very pleased with its capabilities. 

I would recommend the solution to other users and companies. 

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AS
IT-Manager / Finanzbuchhaltung / Personalwesen at a manufacturing company with 1-10 employees

Overall, I rate this solution as a seven out of ten. 

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GC
General Manager - IT at a comms service provider with 10,001+ employees

I rate Microsoft Exchange eight out of 10. Exchange has a cloud solution also, so depending on the count of users, you can decide whether to use the on-premise or cloud version.

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IC
ICT Consultant at a tech services company with 11-50 employees

Microsoft Exchange is the leader in corporate communication. It has been quite a good service. I rate it nine out of 10.

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SehrishTahir - PeerSpot reviewer
Account Manager at Jaffer Business Systems

I rate Microsoft Exchange a ten out of ten.

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CA
Contact Center Consultant at a consultancy with 51-200 employees

I do not see Microsoft having any competition in the market. They appear to be dominating.

I rate Microsoft Exchange a ten out of ten.

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AE
Engineer at a energy/utilities company with 5,001-10,000 employees

I would rate this solution 10 out of 10. It has enhanced the process of exchanging information between our organization and others.

I recommend this solution for others to use the auto implement. It's a good product. You can use this product through cloud, and it will be more valuable than on-prem deployment.

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NM
Associate Software Engineer at a tech vendor with 10,001+ employees

I would recommend Exchange to those considering using it, and I'd rate it nine out of ten.

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BS
Architecture Director at a energy/utilities company with 10,001+ employees

I rate Microsoft Exchange eight out of 10. I hope Microsoft will continue to support the on-premises versions of their products because they are increasingly orienting themselves toward Exchange in the cloud. Unfortunately, cloud services are unavailable here in Nigeria.

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PC
Owner at a tech services company with 11-50 employees

I'd rate Exchange seven out of 10. It has challenges with integration, whether it be through Android or Apple. We've been heavily using Zoom and Microsoft Teams this year, and that hasn't been great. It's passable. At the same time, I would give iOS Mail only a five or six, but then again, it's straightforward. It doesn't propose to do much else. The nice thing about iOS Mail is that you don't have to sift through different accounts. They all come up in the sandbox, which is cool. That's helpful for work.

If you're using Microsoft Exchange, make sure you have technical support. You need someone to call if you have problems. I pay for a technical support license from Microsoft. 

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Hassam-Uddin - PeerSpot reviewer
System Administrator at a financial services firm with 10,001+ employees

Microsoft Exchange is for any company with 400 to 500 people, but a mid-size company can also use this product. It's not very costly for them. The alternative many companies are using is Gmail desktop services with about 100 users. I don't know about the quantity, but many companies are using Gmail as a free service because they don't want to invest in other products like Microsoft Exchange or Microsoft Office 365.

On a scale from one to ten, I would give Microsoft Exchange a nine.

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AK
Digital transformation director at Medmark

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.

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Loredana Ababei - PeerSpot reviewer
3rd Level Support Engineer at Valeo IT

Microsoft Exchange is a good and useful solution that users can use without any problem for smaller or larger companies.

Overall, I rate Microsoft Exchange a ten out of ten.

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Loredana Ababei - PeerSpot reviewer
3rd Level Support Engineer at Valeo IT

Overall, I rate the solution a ten on ten.

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WC
ICT and Cyber Security Adviser at a educational organization with 201-500 employees

I rate Microsoft Exchange nine out of 10. 

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TS
Business Intelligence & Data Management Director at a manufacturing company with 10,001+ employees

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.

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SN
Solutions Architect at a tech services company with 10,001+ employees

I will recommend others to go with the complete suite instead of going for just Exchange. If they go with Office 365, which is a bundled service, they will get more flexibility and collaborative workspace. It will enable their users to work without moving around the apps.

I would rate Microsoft Exchange an eight out of 10. Obviously, not everything is 100% satisfactory, but there are a lot of improvements happening. 

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AA
Sr. Microsoft Engineer at nournet

I would advise potential users to go with Exchange. Exchange Online is also very similar to Office 365.

On a scale from one to ten, I would give Microsoft Exchange a nine.

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GY
Owner at a security firm with 1-10 employees

It depends on what the user's needs are. A lot of people can now use Gmail or they can use Exchange on Office 365 with a license, there are a lot more options available nowadays. If you're thinking about installing Exchange on-premise, on behalf of a client, a lot of people have now moved to the cloud, to Azure or something similar. If a client asked me to purchase a 365 license, including the Exchange server, I might decline. If they want to hold meetings or something similar, I'd suggest that they use a professional service like Gmail for businesses. It's a much cheaper option because a lot of people that work with Microsoft office end up buying one or two 365 licenses which include Exchange, so they use it. 

Because I have a lot of experience using Exchange, I would rate it between eight and nine out of ten. It's not a perfect ten, but for our purposes, it was perfect.  

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FS
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees

VNA redundancy has grown in the data, VNA data variability has grown, even in case VNA found the server goes down, and users can still access their email. So basically everything is good. The feature VNA almost as good as having your own Outlook, although it's better VNA.

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RM
System Administrator at a healthcare company with 11-50 employees

I would rate it a six out of ten. It's very cumbersome. It's not lean by any means.

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PB
Project Manager at a transportation company with 51-200 employees

My personal preference would be a Google solution. It is not a big difference. My advice to anyone considering Microsoft Exchange would be, stay with your product because switching to another product can be costly and a complicated task.

On a scale from 1 to 10, I would rate Microsoft Exchange a 6.

It may be that some nice features are missing.

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VP
Delivery manager at a computer software company with 201-500 employees

I'm currently using Office 365, Exchange Online.

The solution can scale up to whatever number of users one desires. This is wholly dependent on one's infrastructure.

We have approximately eight to ten thousand users making use of it in our organization. 

I would recommend the solution to others. People are gravitating towards it. 

I rate Microsoft Exchange as a seven out of ten. 

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ME
Chief Information Officer with 1-10 employees

On a scale from one to ten, I would rate Microsoft Exchange at ten.

It is easy to install. A team of three people were able to handle the installation and maintenance. 

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PM
Research Analyst at a tech services company with 11-50 employees

I'm unsure as to which version of the solution I'm working with at this time.

I've been using Exchange forever as an end-user, however, I don't know much about the technical aspects of it. I just use it a lot. For me, it's always worked quite well, and because of that, I haven't' given anything about it much thought.

When it works, it's a beautiful thing. When it doesn't, you want to tear your hair out. Sometimes that's the price that we pay for the automation that we get.

I'd rate the solution overall eight out of ten.

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AT
Technology, Infrastructure, Riset & Development Staff with 1,001-5,000 employees

It is a product that is simple to manage, and easy to use. 

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JD
Sr System Administrator at a energy/utilities company with 1,001-5,000 employees

I rate Microsoft Exchange nine out of 10. It's a good product that you can either implement on-premises or on the cloud. 

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AM
Avanade Global Managed Security Services (MSS), Cyber Defense & Growth Markets Security at a tech vendor with 10,001+ employees

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.

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MS
CTO at Hybrid Tech

This is a product that I can recommend to others.

I would rate Microsoft Exchange a nine out of ten.

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BS
Controls Engineer at C-Tech Controls

I would rate Microsoft Exchange a seven out of ten. 

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RM
IT Infrastructure Engineer at a retailer with 1,001-5,000 employees

This is a good product but our version is reaching end-of-life. I would recommend using the most recent version of Exchange.

I would rate this solution a nine out of ten.

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KH
Systems Developer with 1-10 employees

If you don't really mind the cost then go for Microsoft. You can never go wrong with them, their solutions are very good. They're stable. They're all tested, so when you start you know it has already been tested. There are many people using it, it's comfortable, it's stable. You won't have any hiccups. I would recommend it.

One thing I've been doing is, before I deploy it to a production environment, I always create a "lab" where I try it out and make sure everything is working properly.

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OR
IT Engineer at a transportation company with 51-200 employees

I would advise you to do the training and then use Microsoft Exchange.

If I had to rate this solution on a scale from one to ten, I would rate it at eight.

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KR
Managing Director at KRsolns LTD

We plan to move everyone to Microsoft Exchange Online.

Everyone, in my opinion, is going for the Online Exchange, and I don't see any other option for myself.

I would rate Microsoft Exchange a ten out of ten.

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MB
Vice President & Head of ICT at a financial services firm with 1,001-5,000 employees

I rate Microsoft Exchange a six out of ten.

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JN
Vice President at a tech services company with 51-200 employees

In general, this is a good product and I am happy with it. 

I would rate this solution a seven out of ten. 

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AA
IT Support Team Leader at a tech services company with 201-500 employees

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.

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CM
Accounts Manager. at Focus Corporation

I was satisfied with the usage of Microsoft Exchange, I would recommend the solution.

I rate Microsoft Exchange an eight out of ten.


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MS
CTO at Hybrid Tech

We've just stopped providing advice for on-premise products because customers are moving to cloud-based products which saves a lot of preparation time. 

That said, I rate this solution nine out of 10. 

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ER
System architect at a computer software company with 201-500 employees

I would rate this solution as eight out of ten.

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DW
Director of technology alliances at a tech services company with 201-500 employees

I would give this solution a rating of nine out of ten.

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EV
Director at a tech services company with 1-10 employees

I would definitely recommend this solution.

I would rate Microsoft Exchange a ten out of ten.

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SY
Head of Channel Middle East & India at a computer software company with 1,001-5,000 employees

I would highly recommend this solution to others and this is because of its stability, scalability, and reasonable pricing.

I rate Microsoft Exchange a nine out of ten.

Nothing is perfect, that's why I am giving Microsoft Exchange a nine.

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VS
Project Manager at a tech services company with 51-200 employees

It is a good product. Only the price and integration can be improved. 

I would rate Microsoft Exchange a nine out of ten.

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Buyer's Guide
Microsoft Exchange
April 2024
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.