Microsoft Exchange Reviews

Microsoft Exchange is the #2 ranked solution of our top Email Applications tools. It's rated 4.3 out of 5 stars, and is most commonly compared to Zimbra Collaboration - Microsoft Exchange vs Zimbra Collaboration

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Real User
Owner at a security firm with 1-10 employees
Aug 10 2020

What is most valuable?

Personally, I'd say Outlook is a good feature. We used it for scheduling appointments, for storage and archiving, so we could easily find old mail and documents, even ECF documents. A lot of people like using Outlook as a personal archive.

What needs improvement?

When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information. For example, if you delete something, you may have a problem… more »

What other advice do I have?

It depends on what the user's needs are. A lot of people can now use Gmail or they can use Exchange on Office 365 with a license, there are a lot more options available nowadays. If you're thinking about installing Exchange on-premise, on behalf of a client, a lot of people have now moved to the cloud, to Azure or something similar. If a client asked me to purchase a 365 license, including the… more »
Real User
Research Analyst at a tech services company with 11-50 employees
Jul 27 2020

What is most valuable?

It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support.

What needs improvement?

Exchange can be a little finicky, sometimes, or flakey. Last week, for example, I had gone into my calendar to check on some briefings that I had established, and then went back into my inbox, and suddenly the view had changed. I had no idea what it was that I had done, and I couldn't figure out how… more »

What's my experience with pricing, setup cost, and licensing?

I have no idea what the licensing costs are on the solution.

What other advice do I have?

I'm unsure as to which version of the solution I'm working with at this time. I've been using Exchange forever as an end-user, however, I don't know much about the technical aspects of it. I just use it a lot. For me, it's always worked quite well, and because of that, I haven't' given anything… more »
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Fazal Ur Rehman Shah
Consultant
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
Nov 09 2018

What is most valuable?

It is easy to use and we can allow many users because now our users are scattered They over a wide area. We can use it from anywhere. That is the main benefit for us.

How has it helped my organization?

Our primary use is protection of email. Email is the primary mode of communication. With Exchange, the user can access it anywhere on mobile or laptop. It becomes easy for them to communicate with their vendors and consumers. So that is why… more »

What needs improvement?

In terms of probability, every now and then there are changes coming and going. The changes are not that frequent because every month they got updates back, so that is an issue.

Which solution did I use previously and why did I switch?

We previously used Google gmail. But,we have a lot of expertise with Exchange. And the thing with Google, or any dormant solution, is that we are a semi-dormant algorithm and we can't have our data out on the cloud.

What other advice do I have?

VNA redundancy has grown in the data, VNA data variability has grown, even in case VNA found the server goes down, and users can still access their email. So basically everything is good. The feature VNA almost as good as having your own… more »
Real User
IT Infrastructure Engineer at a retailer with 1,001-5,000 employees
Sep 28 2020

What do you think of Microsoft Exchange?

What is our primary use case?

Our primary use is for email and communication. We also implement this product for our customers.

What needs improvement?

In the version we have, I would like to see better communication between the end device and the Exchange server.

For how long have I used the solution?

We have been using Microsoft Exchange for the last 15 years.

What do I think about the stability of the solution?

We use Exchange on a daily basis and most of the time, it is stable.

What do I think about the scalability of the solution?

Exchange is very easy to scale and we have approximately 1,000 users.

How are customer service and technical support?

If we have an issue where a support ticket is escalated to level three then we will contact the vendor. The technical…
Real User
Project Manager at a tech services company with 51-200 employees
Aug 20 2020

What do you think of Microsoft Exchange?

What is most valuable?

It is very well integrated with other Microsoft programs, teams, and so on. They work well together. 

What needs improvement?

It's not always the finest solution in terms of integration with products that are not from Microsoft. It integrates very well with Microsoft products but not with third-party products. 

For how long have I used the solution?

I have been using Microsoft Exchange for approximately five years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable. Around 100 users in our company are using it. 

How are customer service and technical support?

I don't have any experience with technical support.

How was the initial setup?

It was easy to set…
Ahmad Tri Akoso
Real User
Technology, Infrastructure, Riset & Development Staff with 1,001-5,000 employees
Nov 19 2018

What do you think of Microsoft Exchange?

What is our primary use case?

This solution helps us collaborate with other members of the organization.

How has it helped my organization?

It helps us with basic needs such as email. It is also extremely helpful for us to collaborate with other Microsoft products such as: Office and Active Directory.

What needs improvement?

I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development.

For how long have I used the solution?

More than five years.

What other advice do I have?

It is a product that is simple to manage, and easy to use. 

What is Microsoft Exchange?

Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
Also known as
Exchange
Microsoft Exchange customers
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
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