Microsoft Identity Manager Room for Improvement

GP
Consultant at NETI

I always appreciate products that provide technical information. It would be helpful to understand what's happening behind the scenes, such as log information. It doesn't need to be extensive, but it should show the process and provide insights. For example, in any Identity Manager software, having a console that displays the ongoing process helps identify any issues. Once you stop the process, you can refer to the problem and determine which system it's related to. This is very useful.

In the case of Microsoft Identity Manager, it would be beneficial to have a similar process where each stage of the process is clearly documented. For example, if there's a problem with communication between the identity manager and the human resource services when requesting a new account or adding a profile, having visibility into the systems involved helps identify the root cause. It could be a problem with the sales system, even if the product itself is not the Active Directory server solution. Understanding the connection and how to resolve the issue is crucial.

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AnvarSadique - PeerSpot reviewer
Information Technology Architect at GMS INC

I haven't identified any significant issues with Microsoft Identity Manager. It is constantly evolving, and Microsoft regularly introduces new features and improvements. It used to be known as Azure Active Directory, and now it is part of Microsoft InTouch, indicating its commitment to enhancing the platform. The continuous updates and changes are a positive sign, ensuring that the product remains robust and up-to-date. However, while it offers numerous features, not all of them are well-known or easily discoverable. Some valuable features might go unused because they are not well-documented or connected clearly in user guides. While the basic features are straightforward, more complex ones lack accessible documentation, making it challenging to understand their full potential. Improving the documentation and providing clearer guidance on how to connect different features would make it even better.

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Bogdan Paun - PeerSpot reviewer
Microsoft Systems Engineer at a tech services company with 1-10 employees

The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that.

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Buyer's Guide
Identity Management (IM)
February 2024
Find out what your peers are saying about Microsoft, SailPoint, SAP and others in Identity Management (IM). Updated: February 2024.
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Akin Ayodele - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees

The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports.
Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product.

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RameshKumar9 - PeerSpot reviewer
Consultant at a international affairs institute with 10,001+ employees

It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform. Right now, Microsoft Identity Manager is just an on-premises application and can't be a cloud application. It can come as a SaaS (software as a service provider) solution.

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Praveen Thomas - PeerSpot reviewer
Engineering Applications Team Lead at Arcadis

The security could be slightly improved.

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TC
Engineer at Kessler

MIM's reliability could be improved.

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UdomsukeThawornstid - PeerSpot reviewer
Head of IT at TT Systems

The product's pricing and integration features could be improved.

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MB
Managing Director at a consultancy with 51-200 employees

Microsoft Identity Manager could be more intuitive in terms of interface. Also, the product’s life cycle is very short. It is going to expire soon. It becomes tough to manage projects in this case.

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Buyer's Guide
Identity Management (IM)
February 2024
Find out what your peers are saying about Microsoft, SailPoint, SAP and others in Identity Management (IM). Updated: February 2024.
763,955 professionals have used our research since 2012.