Microsoft Intune Other Advice

Gaurav Chandola - PeerSpot reviewer
Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

I give the solution a ten out of ten.

I manage the endpoints for the implementation strategy and use the desktops or Windows for migration. I'm not from the mobile device management team, but I can give presentations on how the devices will work in the Autopilot zone with Intune. I'm also familiar with conditional access policies and what needs to be in place for a successful migration.

We have 35,000 end-users.

Maintenance is minimal. There have been no reports of any outages from the cloud perspective, meaning that any downtime is from Microsoft itself. However, on-prem systems may experience challenges. We don't need to worry about downtime and all the systems will still be operational.

New customers are definitely going to reach out to Microsoft for purchasing all the products. Microsoft will have its own lab. They will give us the live demo from the lab, but that won't be a feasible solution. We should check and bring that solution to our environment. It would be good if we can create our own test environment and then ask Microsoft to perform all those configurations and just train our engineer about the Intune part. We will know all the legacy parts of our environment which could impact when we are moving our devices to Intune, either the legacy app, legacy hardware, whether those devices are supported, the TPM, the Tested Platform Module, the BitLocker configuration, everything we need to understand before we move our device to Intune.

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Prateek Agarwal - PeerSpot reviewer
Manager at Indian Institute of Management Visakhapatnam

There are multiple Microsoft security solutions for securing your applications, data, emails, et cetera. If you have any particular requirements that are compatible with the Microsoft Endpoint Manager, then go ahead with it. If you are already using Microsoft products, then Microsoft Endpoint Manager is a perfect choice. I highly recommend it.

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Mike Sanlon - PeerSpot reviewer
CTO at Sojitz Logistics Corporation of America

I rate Microsoft Intune an eight out of ten.

I'm conflicted about consolidating our vendors. On the one hand, it would simplify things considerably, which is appealing. However, I worry about relying solely on one supplier, preferring a layered approach with multiple vendors. Ideally, we'd maintain a multi-vendor setup, but the current complexity makes it challenging. There are currently vulnerabilities related to Microsoft's primary factor authentication, including several unpatched zero-day exploits. These represent ongoing security concerns.

It's crucial for our organization that the Intune suite integrates seamlessly with Microsoft 365 and Microsoft Security, both for cloud-based and co-managed devices. This is especially important considering the recent trend of moving data back on-premises. We believe a hybrid environment offers the best of both worlds, but many tools are cloud-only, making them incompatible with our on-premises servers or unable to manage them effectively. Thankfully, the Intune suite has addressed this gap, providing us with much-needed flexibility and functionality.

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Buyer's Guide
Microsoft Intune
March 2024
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Sathish Veerapandian - PeerSpot reviewer
DevSecOps CISO Architect(Feature Engineer 3)- CISO Cyber Security Dept at ING

I rate Microsoft Intune a nine out of ten. Before deploying Intune, you must understand your current setup and security needs. If you're only looking for a security solution, you can deploy Microsoft Defender for Endpoint. However, Intune is ideal if you want a more comprehensive security solution that covers configuration and compliance management. You need to understand the gaps in your current solution and what you want to overcome. 

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Pratik Dave - PeerSpot reviewer
Director at Destino Infotech Pvt Ltd

I would rate Microsoft Intune 9 out of 10.

We have around 20,000 users on Intune and 4 people who work directly with it.

Intune requires annual maintenance to renew push certificates and tokens for business managers. For Windows devices, we might also need to deploy the latest application. Additionally, it's recommended to periodically review devices that are inactive, outdated, or haven't reported to Intune for a set amount of time. While Intune offers a "set and forget" approach for initial configuration, some ongoing maintenance is necessary to ensure its smooth operation.

I recommend Microsoft Intune to others.

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Muhammad Javed - PeerSpot reviewer
Head Of EUC at Telenor Microfinance Bank (TMB)

I would rate Microsoft Intune a nine out of ten. Intune is missing a single-pane-of-glass, requiring us to jump through multiple portals to manage all our devices.

We have 3,000 users.

Microsoft Intune is a top-notch solution and I recommend it.

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Brad Boozer - PeerSpot reviewer
VP of IT Infrastructure at a financial services firm with 51-200 employees

I rate Intune eight out of 10. I've never seen anything perfect, but it is an excellent fit for our environment. This is the smallest company I've ever worked for in my professional career, so it works well for us.

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NS
Microsoft architect at Kyndryl

I highly recommend using Microsoft Intune, especially in today's remote work scenario driven by the COVID-19 pandemic. It is a robust solution for managing corporate and BYOD devices, ensuring that they are properly configured and secure. Intune simplifies end-to-end device management, from pushing policies to implementing multifactor authentication, and it's the best option in the market right now. While VMware Workspace ONE and AirWatch are good, Microsoft Intune stands out, as evidenced by its popularity among clients, with more than 80% opting for it. It is definitely worth considering and conducting a proof of concept to see how it can benefit your organization. Overall, I would rate the solution as a nine out of ten.

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Patrick Jacquet - PeerSpot reviewer
IT Director, Network and Security at Resideo

I give the solution an eight out of ten.

We have around 10,000 people in over 20 different countries whose devices are managed by Microsoft Intune.

There is no maintenance required for the solution.

I highly recommend Microsoft Intune to others.

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ManojNair4 - PeerSpot reviewer
Founder/Director at Augesys Solutions Pvt Ltd

I rate Microsoft Intune eight out of 10. Some functionality needs to be improved, but I believe Microsoft is working on it. They're developing the tool, and those features will be added, but I will give it an eight today.

If you're thinking about implementing Intune, you should look at what you already have in place. For example, if I wanted to bring my laptops onto Azure AD, Azure AD will do the job for me, so I don't need to invest in a regular Active Directory server.

Either I buy the server and run it on the cloud or I upgrade Office and Business Premium gives me all of the features. Business Premium is the top license. You have Business Basic, Standard, and Premium. The Enterprise equivalent is E3 and E5. 

The Business Premium is equivalent to E3. There is a limit on the number of machines. Per Microsoft's licensing model, you can do up to 300 machines on Business Premium. At 301, you have to switch to an Enterprise agreement.

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Intekhab Ahmad. - PeerSpot reviewer
Senior System and cyber security administration at Tankeenhr

We use Microsoft Intune to ensure security compliance mainly through our DLP project. It is our go-to for deploying new features and staying on top of security patches. Intune keeps us informed about vulnerabilities, making it easier for me to download and deploy updates across our infrastructure, ensuring a robust and secure system.

The standout features of Microsoft Intune for managing and securing our workforce are endpoint protection, streamlined deployment of applications, and easy handling of feature updates. Creating Intune policies is a breeze; for instance, deploying applications is just a matter of selecting them and letting Intune take care of the rest. It is a time-saving and efficient way to keep our systems secure and up-to-date.

The real game-changer in Microsoft Intune for our data security is the ability to create and enforce specific policies. I have set up two types: one within Intune and the other through GPO. The combination of both has been pivotal in ensuring robust security measures for our organization.

Having all endpoint and security tools in one place with Intune is quite valuable. It allows me to track device usage, block systems, and, if necessary, wipe company data for security purposes. The integration with OneDrive ensures seamless syncing and backup of user data, providing an added layer of protection. It is like having a control center that empowers me to respond swiftly to any security concerns.

For securing hybrid work and data protection, I set up Intune to handle encryption using tools like BitLocker. It provides an added layer of security, allowing me to manage BitLocker keys and make necessary changes for better control. This way, even in a hybrid work environment, I have visibility and control over data protection measures.

Intune's integration with Microsoft security has significantly bolstered our organization's security. From prompt security patches to timely machine restarts and access control, it covers a multitude of aspects, ensuring a robust and proactive security stance.

Using the Endpoint Privilege Management feature in Intune has been a productivity boost.

After deploying Intune, there was a shift in user freedom, but it was a positive change. I could restrict access, control network usage, and block certain applications, enhancing overall security. While some users may find it limiting, it aligns well with the organization's focus on security.

Intune must integrate with Microsoft 365 and Security. The synergy is powerful. For instance, in security, I identify vulnerabilities and know precisely what patches to deploy using Intune. It is like a seamless collaboration that streamlines the process.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It is like a helping hand that makes everything easy and seamless. Over the past five to six years, it has become an essential and efficient part of my device management toolkit.

Microsoft Intune's integration with other Microsoft tools has revolutionized my device management strategy. It's like a helping hand that makes everything easy and seamless.

For new users, my advice is to take advantage of Microsoft's virtual training sessions and certifications. Sometimes, they offer free certifications, which can be beneficial for users, considering the investment companies make. The biggest lesson I have learned is the incredible control and flexibility Intune provides. From deploying and removing applications to blocking and deploying the OS, it gives complete control over the infrastructure, making it invaluable for users in the field.

Overall, I would rate Intune as a ten out of ten.

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Kevin Egger - PeerSpot reviewer
Information Technology System Engineer at a tech consulting company with 201-500 employees

I rate Microsoft Intune a nine out of ten. Don't underestimate the solution, and spend time learning about it. Intune has some powerful capabilities. Often, small businesses acquire systems but never fully utilize them because nobody has the time to dive deeply into them. It's a big solution with a lot of features. 

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Danny Nagdev - PeerSpot reviewer
Founder at LetsReflect

I would recommend Microsoft Intune to others. If somebody has a Microsoft environment, Microsoft Intune is definitely the best solution for managing people who are working from home or remotely. 

It is improving day by day. New features are coming up.

I would rate Microsoft Intune a 7 out of 10.

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Shrikant Pillay. - PeerSpot reviewer
Associate Director- Infrastructure Presales at Kyndryl

The integration of Intune Suite capabilities with Microsoft 365 and Microsoft Security is of utmost importance to us. This is the primary reason why I encourage both my customers and the IT department to leverage it. The combined benefits of Intune with Microsoft 365 are substantial.

I encourage my users to embrace new ways of working and explore how tools like Intune can enhance productivity. Instead of relying on traditional methods and seeking IT staff for assistance, it's essential to leverage technology for improved efficiency. Overall, I would rate it eight out of ten.

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Jon McWilliams - PeerSpot reviewer
Senior Technology Specialist at CMIT Solutions

I would rate Microsoft Intune an eight out of ten.

We have 400 users across multiple regions internationally.

Given the evolving security landscape in the cloud, it's crucial that Intune Suite is integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices.

Maintenance is required to keep the packages up to date for any software we deploy. We have four people that deal with the maintenance.

I recommend planning and understanding how Intune will be used before deploying it.

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JA
IT Project Manager at Orange España

My advice is that if you are already using Azure as a cloud service provider, Intune is a good choice, without compromising with third-party vendors and tools. It gives you the flexibility and integration capabilities with other Microsoft products.

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CJ
Deputy Director Information Technology Operations at a financial services firm with 5,001-10,000 employees

My advice would be to make certain that you have the relevant in-house capability so that if you are working with Microsoft, you are able to cross-skill with Microsoft. If you do not have that and you are going to fully rely on Microsoft to assist you with deploying it, then make certain that you go into your project with your eyes wide open in terms of timing. The product is good. The scoping of the project is good, but the turnaround time is an issue. There is a lot of improvement required at Microsoft's end. The easier they make the policy creation within Intune with the wizard-driven process, the easier it will be for the internal administrators to implement it. If you remove your reliance on Microsoft, you can run a good product.

We do not use the feature called Tunnel for MAM to provide remote access to corporate resources on mobile devices. We do use Teams as a support or email support tool. We have a very small department, so that is sufficient. We would not migrate it to Intune.

We are not using Intune's Endpoint Privilege Management feature. At this stage, we are using Azure privileged management as the primary means of control. If it makes sense, we will get to it. It is not the first one on the list of things that we have got to do at the moment. We are on a zero-trust journey. If it is going to be one of the tick boxes, we will get to that.

Based on what I have seen of the product and its capabilities, I would rate Intune a seven out of ten. There are some issues that need to be dealt with, especially with the integration with Microsoft Defender Endpoint. Most definitely, the level of support and Microsoft resource capability is where I would mark it down.

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Amel Benali - PeerSpot reviewer
Head of Technology at a manufacturing company with 501-1,000 employees

It's advisable to start with a straightforward approach, avoiding unnecessary complexity initially. However, it's equally important to have a well-thought-out plan for maximizing the platform's capabilities. Assign someone the responsibility of owning and creating a roadmap for ongoing improvements and enhancements. The idea is not just to go live and consider the implementation complete; rather, to plan for continuous refinement and utilization of additional features over time. Overall, I would rate it eight out of ten.

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Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

Endpoint privilege management, through enforcing the least privileged access, enhances user productivity by safeguarding sensitive resources and data. This proactive approach aligns with auditor-defined policies, ensuring secure privileged account life cycles and minimizing operational costs. It simplifies management while providing robust protection.

Endpoint privilege management strengthens our security against attacks by limiting privileged access. For real-time protection, it defends against malware threats on all devices, including new or remote ones.

Intune helped us consolidate vendors, enhancing security without significantly affecting license costs, as it operates on an enterprise model. This streamlining has improved our overall vendor engagement.

Intune's integration with Microsoft 365 and Microsoft Security is crucial for our cloud journey. It provides the flexibility for users to bring their own devices and work from anywhere, aligning with our automation scaling needs.

My advice for people who are considering using Microsoft Intune is to go for it. It offers excellent scalability, accommodating any number of devices, and it is straightforward to set up, providing effective plug-and-play functionality. Overall, I would rate it as a nine out of ten.

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WB
Service Delivery Lead at a tech services company with 10,001+ employees

Create a test group and create test policies, and then just test, test, and test before anything is rolled. It's the usual IT gambit. Test everything, and then just test it again before you roll it out.

I worked for a couple of MSPs before. I've seen it in very remote areas. I'm very impressed with it. Whilst it seems almost fashionable to criticize Microsoft, Intune is pretty much a well-laid-out product. It does what it says it's going to do. There is a lot of dependence on Microsoft products being pushed to it, and that's probably my only criticism. It would be good if Intune was a bit more open-source, but that would lead to more complications. It's a bit of a complicated beast, but generally, I like it.

I'd rate Microsoft Intune a nine out of ten. I'm happy with it.

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RK
End User Computing Architect at a consultancy with 10,001+ employees

I would rate Microsoft Intune eight out of ten. There are some improvements concerning the reports and there are other design-related concerns that we are looking at in Intune.

We don't have the tunnel option because we primarily work in a restricted computer environment. Our organization uses Microsoft Intune to manage applications within a dedicated sandbox environment. We perform frequent updates to ensure everything is current.

During the initial onboarding process, we encountered some challenges, and multiple teams were involved in resolving them. For example, users from India might experience issues like broken URLs or restricted access due to their ISPs. Similarly, in China, certain URLs might be blocked by some internet service providers. To address these issues, we initially involved additional administrators from each region on the administrative side. However, we've since transitioned to a centralized management structure with a core team of five to six members overseeing the entire organization.

We maintain a separate development Intune environment for User Acceptance Testing specific to the Asia Pacific region. Since our production environment is also located in Asia Pacific, we essentially have two Intune instances: one for development and one for production. We also have around 290,000 devices.

We have a team of five Intune administrators. The only maintenance required for Intune is the updates.

I recommend Microsoft Intune.

Based on the number of users and devices you're enrolling, I recommend having separate UAT and production Intune environments for larger deployments. For simpler environments, a single Intune license is sufficient to manage your devices and integrate with your Enterprise and Microsoft 365 solutions.

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Joel Amate - PeerSpot reviewer
Project Engineer at a computer software company with 51-200 employees

While evaluating, I'd advise evaluating each and every feature of Intune and using multiple operating systems, such as Android, iOS, Windows, and macOS. You should see the capabilities of Intune and also check how to integrate Intune with other solutions. For example, for security, there is endpoint protection, etc. You need to check that because one of the requirements is to make sure that the computers and the mobile devices are secure, but Intune cannot secure your device itself. It's just an MDM solution. It only restricts some of the functionality. It cannot do more in terms of security. You need another solution to secure your devices, and you must check that your security solution can be integrated with Intune.

I'd rate Intune an eight out of ten.

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SM
Enterprise Computing Services Manager at a government with 10,001+ employees

It meets the basic security needs and management needs for most organizations. It allows you to monitor the security of devices and manage those devices if they're organization-owned. It is fairly easy and straightforward to manage. It is not difficult. Some of the other solutions are a little bit more difficult.

I would rate it an eight out of 10. It meets all the basic needs that most organizations will have for device management and device security. I am not sure if it can provide the required level of security for different business scenarios that require additional security, which means you'd have to run two systems in tandem.

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BR
Information Technology Supervisor at Cybalink Solutions

I rate Microsoft Intune a nine out of ten. I give high marks to Intune for scalability, ease of use, and simplicity of management. The transition from Google to Microsoft has been seamless. There is room for improvement. For example, I would like it to be more adaptable to non-Microsoft operating systems, such as Android and iOS. I would give it a 10 out of 10 if it offered the same functionality on iOS and Android that Windows users have. 

My advice to potential users is to evaluate the platform while trying to understand your company's needs and how it fits into the larger picture. 

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BENDER BENEDICT - PeerSpot reviewer
L3 Technical Support Engineer at SV Gaming Limited

I rate Microsoft Intune a 10 out of 10. Intune is an excellent solution if you're a technical person. Be careful with macOS enrollment, which still needs a lot of improvement.

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OO
CISO at a financial services firm with 201-500 employees

Overall, I would rate it eight out of ten.

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Srini B. - PeerSpot reviewer
Senior Manager Information Technology Infrastructure at a financial services firm with 11-50 employees

I give Microsoft Intune an eight out of ten.

Microsoft Intune doesn't require any maintenance from our end.

I recommend Microsoft Intune because it can be easily integrated with other Microsoft products into a single suite, making it a plug-and-play solution that can be set up with ease.

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BH
IT Systems Admin at a government with 10,001+ employees

We are working with a Microsoft partner to improve our environment's security. It helps us condense our profile into one instead of three. 

We expect time and money savings in the long run since it is a cost-effective solution. We are Microsoft partners. It integrates everything into one platform, which helps us save time since we don't have to jump from one platform to another. 

I rate the product a seven. It is a good product with good capabilities. It is a solid solution that is easy to work with. 

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Narendra Singh. - PeerSpot reviewer
SR IT administrator at Cardinal Integrated Technologies Inc

I give Microsoft Intune an eight out of ten. It solves all of the problems that we were previously logging into other products to handle. Now, we can do everything from a single console, including security, management, encryption, device vulnerability, and anything else we want to do with the device. We can even run any script.

There is no maintenance required from our end for Microsoft Intune.

To use Microsoft Intune, we must have an active domain. We can then purchase Intune directly from Microsoft or from a partner.

If I had the opportunity to choose a configuration management tool again, I would choose Microsoft Intune.

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Qayoum Shapyade. - PeerSpot reviewer
Technology\Cloud Architect | IT Infrastructure Security & Compliance at IDFC FIRST Bank

I give Microsoft Intune a seven out of ten.

We have not required any maintenance as of now.

I recommend Microsoft Intune.

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Rupesh Thakur - PeerSpot reviewer
Security Practice Lead at Crayon Group

Just go with it. It's very simple to use. Overall, I would rate the solution a nine out of ten. 

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MN
Manager, Information Technology Support at Innoveo

I rate the solution eight out of ten. 

Those considering the solution should look into it because it may already be part of your license or available with a small upgrade. Once upgraded, you have a tool and don't need to bring in another one. The deployment is simple, there is no other third party and no agents to be deployed. You also have a dedicated console that provides visibility and management, which is very easy to handle.

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SS
Chief Digitalization Executive at a energy/utilities company with 1,001-5,000 employees

I give the solution a seven out of ten.

There is no external maintenance, but at the device level, we must adhere to Microsoft's patches and policies and keep our devices up-to-date with the latest patches. The company portal may not allow for older versions, so we must ensure that the solution is kept up-to-date.

Microsoft Intune is a very good solution and when compared to VMware Workspace ONE, it is a strong competitor. I would not call it the topmost or leading product in this domain, however, with Microsoft's progress, I'm sure it will be a leader in a few years. On the Microsoft side, they may need to improve their support system and build releases of the solution.

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Soundar Rajan - PeerSpot reviewer
VMware Administrator at Ingram Micro Saudi Arabia

I would recommend Microsoft Intune. It is a good product. 

I would rate Microsoft Intune a seven out of ten.

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NC
PH IT Manager at Primal Cloud PH

If you are just running Windows, it is very good. It is tightly integrated with Windows. Microsoft gives Windows users quite an experience. If you decide to deploy it for Windows, it allows you to take away the old Active Directory, and just rely on Azure AD. All of the policies and other configurable items are in there to manage security on your local machines. Of course, there are some caveats between the two, but security-wise and endpoint management-wise, it takes care of Windows from authentication and onboarding to software deployment and updates. I have very good experience using Intune with my Windows machines, but for other OS, it still needs to be improved.

I would rate Intune an eight out of ten. It lacks features for managing operating systems other than Windows.

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Boris Byll - PeerSpot reviewer
Customer Technical Support at a comms service provider with 11-50 employees

I rate Microsoft Intune a nine out of ten. 

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AndreMuzerie - PeerSpot reviewer
Head Of Sales at JustSolve

I would recommend using this solution. Overall, I would rate Microsoft Intune an eight out of ten. If they could make the integration a lot easier, it would be better.

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NK
Lead - Warehouse & Logistics at a comms service provider with 10,001+ employees

I give the solution a seven out of ten.

As of now, we deployed the solution onto 10,000 devices and when completed it will be 30,000 devices. The solution is used in multiple departments in multiple geographical locations.

Microsoft Intune is a Windows solution, and organizations can take advantage of its features. However, I would not recommend using iOS devices with Microsoft Intune as it is suited for Windows only.

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Dave Maes - PeerSpot reviewer
Mac Engineer at A+E Networks

I rate the solution seven out of ten. 

We have yet to reach a level where we can notice flaws or identify areas for improvement since we're still checking and have yet to run the solution through a capability list.

My advice to others evaluating Intune is that it's the best solution for mobile devices like Androids and iPhones. However, if you're rolling out physical laptops, I recommend using a second tool, as there are still many unavailable options on the Intune app for laptops.  

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BC
Assistant Manager at Melco Resorts & Entertainment

I would rate this solution 7 out of 10.

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Nathan Piratheepan - PeerSpot reviewer
Security Executive at a tech services company with 10,001+ employees

Having all endpoint and security management tools in one place streamlines IT and security operations. It simplifies processes for help desk support, image deployment, and asset management. Transitioning from SCCM to Intune has made tasks like application deployment easier and more efficient.

Intune provides full endpoint visibility and IT control across devices.

Intune has significantly improved our IT operations by consolidating management tasks into one portal. This streamlined approach has led to greater efficiency and effectiveness in our operations, as we no longer need to navigate multiple portals for various tasks.

Overall, I find the user experience of Intune quite positive. It streamlines tasks such as deploying applications and managing mobile devices, which previously required multiple applications. Transitioning endpoints to Intune, including laptops and servers, has been straightforward. Creating security policies and compliance policies is also easier within Intune.

We use the tunnel feature in Intune for MAM to provide remote access to corporate resources on mobile devices. We integrate Intune with Microsoft E5 Compliance Module for DLP, which helps maintain user privacy while protecting sensitive data.

Intune is highly effective for security in hybrid work environments, especially for protecting data on both company and BYO devices. All policies, including those for MDM and BYOD, are managed through Intune, ensuring consistent enforcement. Additionally, Intune offers features like allowing BYOD devices to access corporate data while restricting downloads or uploads, enhancing security without compromising productivity.

Intune's utilization of Microsoft security signals enhances our organization's security by providing visibility into Defender, MDM, Nathan, DLP, and other aspects. While there is a separate Defender portal, Intune allows access to certain features, offering comprehensive security management within a unified platform.

We use the Endpoint Privilege Management feature in Intune to control user access, especially for system admin accounts. This helps improve security by limiting the visibility of passwords and enforcing password rotations. Additionally, role-based access is managed through Intune, enhancing security without hindering productivity.

Endpoint Privilege Management helps reduce our organization's attack surface by providing greater visibility into account usage and usability. Previously, we lacked this visibility, but now we can grant engineers precise roles and responsibilities through privileged access management. Additionally, just-in-time access limits privileges to a small window of time, minimizing the risk of prolonged access.

Intune has positively affected IT productivity in our organization. It offers easy deployment, a user-friendly portal accessible both on and off the network with the right MFA, and consolidates all features, policies, and tools under one portal. This integration has increased efficiency as we no longer need to navigate multiple portals for different tasks, such as SCCM or image deployment.

Overall, Intune has helped reduce the risk of security breaches in our organization. Reducing privileges on accounts limits the impact of potential breaches. Additionally, with real-time data provided through Intune and Defender, we have better endpoint protection, further enhancing our security posture.

Intune has helped our organization save costs by being cheaper than purchasing SCCM licenses and other licenses. We estimated it to be at least 50% cheaper than our previous budget for similar solutions.

By using Intune, we have consolidated vendors by removing SCCM and Endpoint Protection from our portfolio. Defender now serves as our primary endpoint protection solution, streamlining our vendor management. The consolidation of vendors by using Microsoft Intune has not affected our security posture negatively. It has improved effectiveness, although we removed two security vendors from our portfolio, our footprint with Microsoft increased, balancing the impact. It didn't affect our licensing costs. In fact, we saved money as the cost of Intune was lower than what we were paying for the mobile line and SCCM.

The integration of Intune suite capabilities with Microsoft 365 and Microsoft Security is crucial in our journey to the cloud. Both aspects, cloud management, and security, are equally important in our strategy.

Overall, I would rate Microsoft Intune as a nine out of ten.

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HS
IT Expert at TechnoMS

We trust Microsoft. They are a big and good company. Microsoft is working very hard on security. We do not have any problems with Microsoft.

I would recommend Intune for all companies. It is a very centralized and good solution.

I would rate Intune a ten out of ten.

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Lokesh Mansharamani - PeerSpot reviewer
MDM Architect at a tech vendor with 10,001+ employees

My advice to anyone considering Intune would be to definitely test it and have devices enrolled at least in a pilot phase. They will get feature compatibility, the policies, and the auto-pilot feature. So, I would recommend to do at least a POC, and then decide.

On a scale of one to ten, I can rate Intune an eight.

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TC
IT Systems Administrator at a outsourcing company with 5,001-10,000 employees

Intune has helped us greatly by rolling out conditional access policies with the RBAC settings. It helps us create a security posture for devices.

The product is critical for our organization to keep devices safe. We have a large number of around 300-400 IT executives. It is crucial to be able to limit any one user or group of users within the IT field from a zero-trust standpoint.

In the time aspect, the product helps users get the right tools whenever required. It saves a couple of work hours per month by letting the right IT executives know how to access the devices.

We heavily use iOS space with iPads. I advise others to decide to buy the product depending on the operating systems their environment supports. They should make sure it is the right product for their devices. 

I rate Microsoft Intune an eight out of ten.

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PA
Communication & Collaboration Department - Global Messaging & Mobility Specialist at a pharma/biotech company with 10,001+ employees

We're just a customer and an end-user.

As we are on the cloud version of the solution, we are more or less on the latest version of the solution.

The product was chosen for political reasons, as the company is mostly using Microsoft products and also the prices were maybe better than other options. 

I'd recommend the solution to others. If they are already using Microsoft or 365, it's a good product for companies sot have. 

I'd rate the solution at an eight out of ten.

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MS
Owner at a tech services company with 1-10 employees

It aids in vendor consolidation; otherwise, we would have had to manually configure around three thousand mobile phones.

It impacts the security posture positively when you are aware of what you configure and can update configurations promptly. However, as mentioned, the need for artificial intelligence in Endpoint Protection remains crucial.

I would recommend subscribing to reputable YouTube channels that focus on Intune or related topics. Building a strong foundation and gaining practical experience is crucial to understanding the intricacies of Intune. Overall, I would rate it eight out of ten.

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TM
Assistant General Manager at ELEVATE Solutions Limited

I'd rate the solution at a nine out of ten.

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JV
IT Systems Administrator at a energy/utilities company with 1,001-5,000 employees

I would rate Microsoft Intune eight out of ten.

We rely on Intune for device management and leverage other tools for security.

Additional maintenance is required to deal with the monthly outages.

I recommend using Intune for endpoint management. It's important to familiarize yourself with the product beforehand. Researching endpoint management via Intune and reviewing Microsoft's online recommendations is crucial for successful implementation within your organization.

View full review »
James Mcelhinney - PeerSpot reviewer
Security, Risk and Compliance Officer at a tech services company with 11-50 employees

Overall, I would rate the solution a nine out of ten. 

View full review »
Paulo Cury - PeerSpot reviewer
IT Infrastructure Superintendent at Tecnobank Tecnologia Bancaria

I would rate Microsoft Intune nine out of ten.

We have only 100 users. It is easy for us to administrate this number of devices.

A junior-level infrastructure analyst manages the solution.

Before implementing Microsoft Intune make sure to have a good plan and become familiar with all the solution's features.

View full review »
RC
Chief Information Security Officer at a comms service provider with 11-50 employees

Overall, Intune is not bad. It's okay.

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AA
Cloud Solutions Engineer at Upwork

I rate the solution ten out of ten. 

We implemented the solution to solve security concerns; users access our company resources from outside the network, and we must ensure the devices they connect from are safe. As an admin, I have complete visibility into devices connecting from outside and can ensure they are safe and secure.

My advice to those considering the solution is to be aware of its capabilities, limitations, and their business needs. These factors will allow you to determine if Intune is the best device management tool for you. Depending on the environment, you may have to combine Intune with an older technology to manage all company devices.

View full review »
WO
Information Technology System Administrator II at a government with 51-200 employees

Intune can bring all of your endpoint and security management tools into one place. For the use case that we are doing, we are leveraging additional security software as well, so there is a little bit of everything.

We are not using it for corporate assets. We are utilizing the M365 VM license set, which is a semi-part of Intune. That is how the users are reaching some of the remote corporate resources.

I would rate Intune a 9 out of 10. It is definitely a nice product, but there are nuances to it. Especially with them coming out with and changing name schemes for a lot of the features, you have to do digging to find the whole use case, but with all the options and different use cases, there is a lot to be gained.

View full review »
RS
Senior Solution Architect at a consultancy with 51-200 employees

I would rate Microsoft Intune a seven out of ten.

Intune has helped us consolidate vendors. The consolidation has saved us on licensing costs.

We have 100 plus customers and a team of 20 people using Microsoft Intune.

It's important that Intune's suite is integrated with Microsoft 365, and Microsoft Security for both cloud and co-managed devices.

Intune does not require maintenance but we do need to monitor the status of our devices.

I recommend trying Microsoft Intune.

View full review »
Eeva Niemi - PeerSpot reviewer
office manager at MaxBuild Oy

I rate Microsoft Intune a nine out of ten.

View full review »
SA
Cyber Security Consultant

It is suitable for small, medium, and large companies, but it also depends on your requirements, budget, and the things you want to restrict. 

I would rate it a nine out of ten.

View full review »
JP
President/CEO at a tech services company with 1-10 employees

I'm a partner. I'm using the most up-to-date version of the solution.

While the solution was on-prem initially, now it's converted to more of a hybrid. They have co-management so you can manage on-prem and cloud together.

I'd rate the solution nine out of ten.

View full review »
JR
Technical Account Manager at a tech services company with 10,001+ employees

I would rate Microsoft Intune a six out of ten.

View full review »
PK
Technical Lead at a tech vendor with 10,001+ employees

Most of the mobile device management tools are giving the same facility. I don't have experience with VMware Workspace ONE, but I have been reading about it. VMware Workspace ONE also gives similar features in a slightly different way, but the objective of all such tools is the same. 

I would rate Microsoft Intune a five out of 10 because they are still developing it.

View full review »
Anand Rathod - PeerSpot reviewer
Consultant at Infosys

We used Microsoft Intune to solve problems, such as ensuring device security and compliance. For instance, some Redmi devices weren't meeting encryption requirements. We addressed this by enabling developer options on those devices, specifically, Redmi models 5 and above. We documented this solution for reference and future troubleshooting.

The most effective feature for managing and securing our mobile workforce is multifactor authentication. It adds an extra layer of security by requiring additional authentication steps when logging into devices. Additionally, conditional access policies allow us to set specific rules, such as blocking downloads or file transfers from personal devices to company resources, ensuring compliance with security policies.

It took about six months to start seeing the benefits of Intune deployment, especially regarding application deployment and user machine management.

Intune integration with other Microsoft products has strengthened our device management strategy by incorporating in-house applications like Outlook, Wi-Fi, and others. Additionally, it provides a mechanism similar to the Google Play Store for adding required applications internally, including Microsoft products like Dropbox, Google Chrome, and others.

Intune is deployed across various locations and departments within our organization. Licenses are allocated based on department and employee roles by our Office 365 team. Users are added to Active Directory groups, and ServiceNow automates configuration and support requests.

Intune requires regular maintenance, typically provided by the IT team or architects. Microsoft releases service updates approximately every three to four months, during which maintenance downtime may occur. 

I would recommend Microsoft Intune to others, especially those working in the field of technology. Staying updated with new technologies is crucial, and Intune offers valuable features for device management and security. However, the decision to use Intune depends on individual needs and preferences, as well as company requirements.

Overall, I would give Microsoft Intune a seven out of ten. While it is a solid tool, there are other competitors in the market like AirWatch and BlackBerry UEM that offer similar functionalities.

View full review »
VM
Head of ICT division at a energy/utilities company with 201-500 employees

I would rate Microsoft Intune 8 out of 10. Microsoft Intune excels in environments with standardized devices, but organizations with a mix of models and devices may require significant manual configuration to ensure functionality.

In the past, I wouldn't have recommended Intune. However, with its integration into the Microsoft product line, it has become a valuable tool for any organization's IT portfolio.

View full review »
AJ
Modern Workplace & Systems Engineer at a tech services company with 11-50 employees

I rate Microsoft Intune eight out of ten. 

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AO
Head IT Engineering at a financial services firm with 501-1,000 employees

I would recommend it to others. I would rate Intune a nine out of ten.

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GS
Enterprise architect at a retailer with 10,001+ employees

We don't have to worry about security after deploying Microsoft Intune. We can manage the security of our data and apps on the devices by using a single authentication mode. I will use it again if I have to make a choice. I rate the product an eight out of ten. You need to consider user experience when making the choice. 

View full review »
MH
Director at a consultancy with 11-50 employees

I'd advise getting rid of legacy stuff. You need to go to the new architecture and new OS. The infrastructure should be matching for the Intune implementation. Otherwise, you will have a problem. That's what we faced. We had to upgrade all our operating systems.

Overall, I'd rate Intune an eight out of ten.

View full review »
VK
IT-Support at commtelnetworks

I rate Microsoft Intune eight out of 10. We have never faced any serious issues with Intune. My advice to future users is to plan before you deploy or migrate. 

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JH
Specialized Engineering Manager (Digital Workplace & Unified Communications) at a comms service provider with 10,001+ employees

We are gold partners with Microsoft.

I would rate the solution at a nine out of ten.

For simple installations, for simple management, perhaps Intune is fine. However, for more complex installations, it might not be enough.

View full review »
DB
Director - Cloud Security Services at a tech services company with 10,001+ employees

If you can get help from Microsoft or if you can use the fast-track process, it would definitely be worth your while.

I would rate it a seven out of 10.

View full review »
MH
Enterprise Mobility Engineer at a outsourcing company with 11-50 employees

We are only using Microsoft Intune because it came with our Office 365 license.

I rate Microsoft Intune a five out of ten.

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AZ
Solution Specialist FWP at PT. SoftwareOne Indonesia

If a customer already uses a Microsoft solution like Microsoft Office, or an email solution like Microsoft Exchange, it's better to use Microsoft Intune. But if they want an on-premise solution, they can choose another solution like  Mobile Iron or Airwatch solution.

On a scale from one to ten, I would give Microsoft Intune a nine.

View full review »
TS
Security Architect at Wintellisys, Inc.

I rate Microsoft Intune nine out of 10. 

Before implementing Intune or any endpoint management solution, I recommend looking at your internal requirements. Are most of your devices iOS or Android? Do you need automated enrollment? Go for Intune if you're using mostly Android mobile devices and Windows PCs.

View full review »
AS
Global Endpoint Manager at a manufacturing company with 10,001+ employees

I'm a service manager right now.  I'm a little bit within the scope of the consultant versus the advisor.

We're using the latest version of the solution.

Potential new users need to strongly assess their needs. If they are already on Microsoft stack, they shouldn't look for any other solution than that. If their daily usage or utilization or needs are varied and they have a variety of devices, not necessarily based on Windows or other standard platforms, they might consider a different solution, especially if they need Chromebook support.

I'd rate the solution at a seven out of ten.

View full review »
RR
Microsoft Intune Specialist at SherWeb

I would recommend Microsoft Intune to others. If you have any plans for having remote work in your organization, Microsoft Intune has the capability. In the future, you will also see Microsoft handling everything related to Active Directory, which is the backbone of an organization, from Microsoft Intune itself. 

I would advise learning Microsoft Intune as soon as possible because this is the future.

I would rate Microsoft Intune a nine out of ten.

View full review »
FS
Digital Transformation Consultant at a consultancy with 1-10 employees

I'm familiar with Microsoft Intune from the beginning. I have heard that the solution’s Tunnel for MAM feature enables users to use their private phones to make a secure connection to the company's network to access company resources. I haven’t used it yet. We are partners and customers. Overall, I rate the solution a nine out of ten.

View full review »
Rob Larkin - PeerSpot reviewer
Technological at Medxcel

The product is easier to manage and integrates with our ecosystem. It has made our organizational security posture simple. We can leverage the security policies in Azure and create our policies in MDM. I rate it a ten out of ten. 

View full review »
JB
Works at Aura Advanced Tech

You should probably consider cloud deployment before local deployment because Microsoft has made significant investments in the cloud. The local deployment is still in place. Microsoft's cloud comes with a lot of extra features that are free of charge. Furthermore, if you deploy it locally, you must own SQL, whereas, in the cloud, SQL is not required.

I would rate Microsoft Endpoint Manager a nine out of ten.

View full review »
AN
System Engineer at a tech services company with 201-500 employees

I would recommend the solution to others.

I rate Microsoft Intune a nine out of ten.

View full review »
GF
ISMS Manager & Information Systems Security at AFRICA FINANCE CORPORATION

I would advise getting a Microsoft partner to deploy it for you. It's a lot quicker. 

I would definitely recommend this product. I would rate it a 10 out of 10.

View full review »
GY
Global ITdirector at Big Village

Microsoft Intune has improved access to devices for remote wipes. We can act quickly whenever someone leaves a company or a device gets stolen. It offers more visibility into our IT group. 

The tool's cloud-focused availability has improved the organizational security posture. It has helped to save time. We can do a lot more with a smaller team.

I rate the product a nine out of ten.  

View full review »
AP
Technical Manager at a tech services company with 501-1,000 employees

I give the solution a seven out of ten.

We used Microsoft Intune because it is the only solution that can also support iOS.

In cases where a device encounters compatibility issues or technical problems preventing it from receiving the MDM profile, maintenance may be required. The maintenance is acceptable.

I recommend the solution to others.

View full review »
Bryan Mortensen - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees

I rate the solution seven out of ten. 

My advice to those evaluating Intune is that you need to know Azure. This isn't a product you can jump into without prior Azure knowledge.

View full review »
KN
Associate Director at a computer software company with 1,001-5,000 employees

From a solution perspective, I always recommend that you go for it. From a scalability aspect and on managing the devices over the internet and ensuring that the security of the devices for customers is always taken into account, we always recommend to Microsoft Intune.

On a scale from one to ten, I would rate this solution at nine.

View full review »
AO
Group IT Executive at a manufacturing company with 5,001-10,000 employees

On a scale from one to ten where one is the worst and ten is the best. I would rate Microsoft Intune as about a six. I am not totally impressed with the complexity of the rollout. 

View full review »
ZW
Senior Associate, IT Operation at a venture capital & private equity firm with 51-200 employees

There are a lot of free videos about Intune on YouTube. To those who would like to use Intune, I would advise having a look at those videos to learn how to navigate around and how to use it before they start using Intune. From there, they can completely kick off the journey with Intune.

I would rate Intune a 7 out of 10.

View full review »
PS
Corporate Sales Manager at Unicorn Post Media Solutions

I give the solution a seven out of ten.

Most of our clients prefer Microsoft Intune over other solutions because of the seamless integration with other Microsoft solutions which most organizations use.

The solution is easy to maintain. 

I suggest using the demo of Microsoft Intune before making a decision.

View full review »
Nhut Vu - PeerSpot reviewer
Presales Project Manager at FPT

I would rate this solution a nine out of ten.

For advice, it depends on the use case you are trying to solve here. If we have a look at the use case for security, how would you control the mobile? How would you deploy? How would you protect them based on that? The lesson depends on the answers to those questions.

View full review »
UA
Solution Architect at a computer software company with 10,001+ employees

I would tell potential users that Intune is a very good product and everything is cloud-based. If you want, you can use it as a pay-as-a-service. That is also very good, and it provides a very simple unified platform to manage everything from the single management console. It also provides a report for many things like how many end-users are using it and what applications they are using. We get a very good report, and we can manage it very well. 

Along with mobile device management, you can also use it for Windows management. Microsoft has combined Microsoft Endpoint Manager, Microsoft Configuration Manager, and Microsoft Intune into a single console. 

On a scale from one to ten, I would give Microsoft Intune an eight.

View full review »
AS
Architect Lead at a tech services company with 51-200 employees

As long as it will not primarily be used for banking or security purposes, I would recommend Intune. If you work in a banking environment and are looking for a high-security solution, then I would recommend VMware, AirWatch, or Jamf. As I said, Intune is still developing. Maybe this will change after another year, but currently, regarding banking and security, AirWatch is a step ahead when it comes to mobile infrastructure policy. 

Overall, on a scale from one to ten, I would give Intune a rating of seven.

View full review »
DT
Desktop Systems Architect at a media company with 5,001-10,000 employees

Our company does not have a business relationship with the vendor. We're simply customers.

We're using the very latest version of the solution. We're using it with Microsoft Endpoint Configuration Manager, and we're running a 2006 build. With Intune, since it's the SaaS model, it's whatever version is available in the cloud.

My advice to other organizations considering the solution would be to be patient. Some of the reporting, for example, takes up to 24 hours before it is actually displayed in the console, depending on a number of endpoints you're trying to manage. 

The other recommendation would be is be prepared to switch your way of thinking around deploying policies through Intune. The policies in Intune are similar to GPOs, but there is a difference. There is a very, very distinct difference between those policies and the equivalent of the policy and the configuration as a baseline. They're similar in nature, but they're very different. You have to kind-of switch your method of thinking.

I would say I'm very, very pleased with the solution. Even with the delayed reporting, I would give it probably a solid nine out of ten.

View full review »
KG
Engineering Specialist at a financial services firm with 10,001+ employees

The suitability of this product depends on your environment, requirements, and use cases. If you have a reporting-extensive company, for example, then you may need to look for other products. Similarly, if you are a multi-hierarchy organization with a presence around the globe, then Intune may disappoint you.

Given all of the factors and things to consider, including features and cost, I would say that Intune has a slight edge over competing products.

I would rate this solution a seven out of ten.

View full review »
JL
CTO at a tech services company with 1-10 employees

Intune does a good job handling Microsoft tools, but not everything is in one place. We have used Microsoft products for ten years, and while Intune does its job well, it doesn't bring all our endpoint and security tools together. It is part of the picture, but not the whole thing.

Intune provides complete visibility and control across various device platforms, which is crucial for me, as it ensures effective IT management. Intune significantly helps our IT operations by giving a clear view of the overall status of the laptops and endpoints we currently use. The user experience of Intune is good.

Intune plays a role in securing hybrid work, but it is more about configuration. Microsoft Defender handles the security aspects, and while Intune shows the steps, it doesn't secure the environment on its own.

The cost savings from Intune in our organization are significant, potentially in the tens of thousands, depending on the severity of security incidents.

Using Intune has allowed us to consolidate vendors as we no longer require third-party MDM software, enabling us to stick with the same vendor.

The consolidation of vendors, primarily through using Intune, has positively impacted our security posture. It allows us to view the overall status in one centralized place. The consolidation didn't affect licensing costs; there was no change.

Intune has become increasingly important in our cloud journey. Integrating Intune capabilities with Microsoft 365 for both cloud and on-premises-managed devices is valuable. We use it regularly, and while it is hard to quantify its exact impact, it plays a significant role in our operations.

Overall, I would rate Microsoft Intune as a nine out of ten.

View full review »
Wasant Udomthreesap - PeerSpot reviewer
Presales Consultant at Noventiq

Overall, I'd rate it an eight out of ten.

View full review »
DS
Head of Operations. Risk & Systems at a financial services firm with 11-50 employees

I would rate it an eight out of 10.

View full review »
SN
System Engineer II at a financial services firm with 201-500 employees

I would definitely say that you need to work with Apple Business Manager first. If you don't set up that account first, you will run into some issues, especially if you're doing a managed profiles on it. 

Just make sure you do your homework before you get started because there are a lot of prerequisites. If you miss them and you don't do it, then you run into issues, and then you're literally recreating the same work you've already done.

On a scale from one to ten, I would give Microsoft Intune an eight.

View full review »
SM
CEO & Founder at Marco Capital Holdings

I'm typically an Azure consultant. Therefore, anything on the Azure platform now obviously includes Intune from an EMM perspective.

We use a multitude of versions. I can't tell the specific numbers. We use many as we have to constantly compare against different customer environments. We have test labs that have multi-versions as well.

Predominantly, our deployment models are on the cloud. There's literally no call for on-premise at all, apart from network connectors.

I would advise users to consider the solution on a use case by use case. I personally work in a Samsung Android environment and there's a lot more feature support in other EMMs. Therefore, I wouldn't necessarily recommend it. In the next 18 to 24 months, I hope that severe changes are made as Microsoft establishes itself more.

Overall, I would rate it at a seven out of ten. There's still a lot of room for improvement in how they deliver. Their products and features are pretty good, and they serve the need. They probably just need to work on their explanation and probably the layout and UI quite a bit more. 

View full review »
MP
Senior Consultant at a computer software company with 10,001+ employees

I have found sometimes Microsoft Intune does not work and it can be very unresponsive.

The honest truth is that Microsoft Intune is the future. Even though it's not the finished article, because it changes every week, the earlier you adopt it, the fewer hassles you will have down the line. The more you wait, the bigger the problem you might end up having trying to migrate.

I rate Microsoft Intune an eight out of ten.

View full review »
JC
Senior Engineer Service Delivery at a computer software company with 10,001+ employees

I rate Microsoft Intune nine out of 10. I think my company needs to define the use cases for each user type and organization type. For example, we have to consider if the client has policies configured with Active Directory and assess to identify which policies are required in the new management solution then configure only the settings that they require.

View full review »
JL
Senior Partner at a tech services company with 1-10 employees

I would recommend that they check it out thoroughly because things are moving very quickly with Microsoft, and we get better support now, given Australia's a hero country of Microsoft.

A lot of companies are switching to hybrid environments because of COVID, and Microsoft Intune can be deployed in a hybrid environment.

However, because Microsoft Intune doesn't totally replace SCCM, I would rate it at seven on a scale from one to ten.

View full review »
PG
Information Systems Engineer at a healthcare company with 5,001-10,000 employees

Microsoft Intune is a great product, and you should use it. You can do wonders with this particular product. So, on a scale from one to ten, I would rate it at eight.

View full review »
RonBrouwer - PeerSpot reviewer
Architect Information Security at a agriculture with 1,001-5,000 employees

The solution is a SaaS and therefore, we are on the latest version of the solution right now. 

I'd advise new users to start with a good, high-level design, functional design, from about the naming of conventions, policies, categories, device categories, et cetera.

I would rate the solution overall at an eight out of ten.

View full review »
BV
Senior Account Manager at a tech services company with 51-200 employees

I'm a managed service provider. We work with a distributor who's a reseller. We have clients that use this product regularly.

I'd advise new users to do their research on Microsoft products and understand what's included and what's not included in the packages they already have.

I'd rate the solution at an eight out of ten.

View full review »
CS
System Administrator Senior at a healthcare company with 10,001+ employees

The solution is totally cloud-based.

I would guess that our entire staff is using the solution, numbering 20,000. 

My advice to others is that they do their due diligence before going with the solution. But, I would say that it is at the top of the list when it comes to the competition. I believe that it is actually in Gartner's top quadrant at the moment for mobile device management. 

The solution's integrative abilities are fine. 

As no solution is perfect, I rate Microsoft Intune as an eight out of ten.

View full review »
FT
Chief Quality Officer at Northwave

I would advise that you educate your staff first before rolling it out. Give them ample education and training on how to implement it and on how it's going to be used.

The biggest lesson I learned from using Microsoft Intune is that the central administration con dashboard is very easy to use and provides very good oversight on all we want to monitor.

I would rate Microsoft Intune at nine on a scale from one to ten because it's so easy to use and easy to rollout with low impact on users.

View full review »
EM
Transition Project Manager at DXC

I've been testing the solution. I'm a customer and an end-user. My company does not have a business relationship with Microsoft.

In general, I would rate the solution at an eight out of ten. We've been happy with the capabilities overall.

View full review »
DR
Senior Information Security Analyst at PicPay

If you have a complete Windows workstation environment, Intune is fine. But if you have a mixed environment like I do, running Windows and Mac, Jamf Pro is the best tool to manage an Apple environment. The reason we chose Jamf is because it integrates to Intune. In a single panel you can have all the inventory you need, either from Mac computers or Windows computers, because they send the information to the Intune platform. This was the main reason we chose Jamf.

I would rate this solution a nine out of 10. 

View full review »
Oktay Sari - PeerSpot reviewer
Freelance Modern Workplace Consultant at AllThingsCloud

Get yourself well-informed. Talk to a specialist who can help you out with deploying Microsoft Intune.

I'd rate Microsoft Intune an eight out of ten.

View full review »
JM
Assistant til konsernregnskapssjef & IT integrasjonsansvarlig at a energy/utilities company with 51-200 employees

I would advise setting aside the relevant time because it is time-consuming. It probably needs to map to all your devices so that you have a proper overview of all different applications that are needed on PC and mobile. I wasn't really involved in the migration. So, I only know what they needed, and from their side of things, I had to gather the information based on our MaaS360 database.

I would rate it a seven out of 10.

View full review »
SD
Presales Manager at a tech services company with 501-1,000 employees

I'm a user and a consultant. I deploy this solution for clients and migrate to it.

If a client is using a lot of Microsoft, it's a great product to have. It integrates really, really well with everything. However, if a company has a non-Microsoft suite, I wouldn't suggest this as an option. Google and IBM also have suites that might have better solutions that would work for non-Microsoft users.

I'd rate the solution at an eight out of ten overall. 

View full review »
BT
IT Specialist at a tech services company with 1,001-5,000 employees

This product is included with our Microsoft 365 E3 subscription.

My advice for anybody who is looking into this product is to try it before they buy it. Microsoft offers a program that allows them to do this.

I would rate this solution a nine out of ten.

View full review »
SM
Product Owner at a insurance company with 10,001+ employees

I would rate this solution an eight out of ten. 

View full review »
AI
Senior Analyst at a tech services company with 10,001+ employees

Microsoft documentation is a very good place to start. They have done a great job for beginners who want to deploy Intune in their organization. They have done a good job in describing different scenarios in the documentation. I would advise starting with the documentation and doing some certification as well.

I would rate Microsoft Intune a seven out of ten.

View full review »
AK
Information Technology Solutions Architect at Injazat

On a scale from one to ten, I would give Microsoft Intune a nine.

View full review »
MK
Senior IT Field Support Specialist at a retailer with 10,001+ employees

I would advise other colleagues to use Microsoft Intune.

View full review »
TL
ICT-consultant at a tech services company with 11-50 employees

My advice would be to take your time and test what you deploy, due to the fact that sometimes a policy that you deploy with Intune can come into effect two or three days after a device is installed. Sometimes, testing for one hour is not really accurate. You need to test for a minimum of three days before you can actually see the results.

There are some improvements needed, but overall, it's a very solid product.

View full review »
TL
Senior IT Security Specialist at a tech services company with 1,001-5,000 employees

I rate Intune 8.5 out of 10. My advice to future users is to perform a proper inventory before enrollment. This is essential cost-wise. You need a good idea of how much it will cost per month so you don't overrun your budget. 

View full review »
AO
Head IT Engineering at a financial services firm with 501-1,000 employees

I would advise others to ensure that the technical people are well versatile and trained, especially the technical people that will implement Microsoft Intune.

I rate Microsoft Intune a nine out of ten.

View full review »
SK
Solution architect at a computer software company with 1,001-5,000 employees

Intune is the best, in my opinion. CyberArk is primarily used for identity purposes. For example, if you want to protect your password, enable local administration, or enable the lapse solution, CyberArk was the best tool at the time. However, if you want to manage your mobile devices as well as your Windows 10 devices, Intune is the best option.

Both goals are completely different. If you want to manage and control your devices, Intune is the best option.

I work with Microsoft technology. I always strongly recommend Intune.

I would rate Microsoft Intune a ten out of ten.

View full review »
Majid-Ali - PeerSpot reviewer
Director Infrastructure Services at Innolytix Pakistan Pvt Ltd

I would rate Microsoft Intune an eight out of ten, but when you add in the rest of the products, such as AIP and Azure Premium, I would say nine.

View full review »
NJ
Senior Manager at a pharma/biotech company with 10,001+ employees

The solution is solely cloud-based.

We work with medium and enterprise businesses.

I rate Microsoft Intune as an eight out of ten.

View full review »
ML
Intune/Desktop Engineer at a tech services company with 51-200 employees

If your clients have Office 365, and they're not using Intune, they should be.

I would rate Microsoft Intune a six out of ten.

View full review »
TP
IT Engineer at a real estate/law firm with 201-500 employees

I would recommend this solution to others.

I rate Microsoft Intune an eight out of ten.

View full review »
OP
Security Architect at a comms service provider with 5,001-10,000 employees

I rate Microsoft Intune an eight out of ten.

View full review »
JT
Senior Solutions Engineer at a tech services company with 51-200 employees

I would advise making sure that you look for vendors that have a lot of experience in deploying Intune. Make sure that you're working with an experienced vendor with a lot of experience. There is a fair amount of change and improvement in the application. It is constantly being changed and updated, so you really have to get somebody who is familiar with it.

Overall, I would rate it an eight out of 10. The challenges with deployment lower its rating a little bit.

View full review »
AS
Sr. Microsoft Solution Architect at a tech services company with 1,001-5,000 employees

From my experience if the requirement is to lock down the Android devices through Intune, then I should advise to look at the different policies that are available for Intune before doing the implementation. Because, if the policies do not meet the requirements of the organization to lock down the devices or to apply the policies on the devices, then it does not make any sense. So, for Android devices in particular, if you are implementing Intune then you should first look at the policies that are available in Intunes and then try to evaluate and do proof of concept.

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TK
Architecture Director at a transportation company with 10,001+ employees

Potential users should run a proof of concept. This can be done easily because Microsoft is offering a free trial period of one month.

I would rate this an eight out of ten.

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FA
AVP at a financial services firm with 1,001-5,000 employees

I rate Microsoft Intune a nine out of ten.

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Hosman Rodriguez - PeerSpot reviewer
Senior Manager Compliance at Appalachian Group

On a scale from one to ten, I would give Microsoft Intune a ten.

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SN
Solutions Architect at a tech services company with 10,001+ employees

We are a global distributor for Microsoft. I am a consultant. I do deployment for my customers.

I'd rate the solution at an eight out of ten overall.

I would advise new users and organizations that they should follow the industry standard practices of configuring the policies and they can always highly rely on Microsoft for other security products as well.

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MH
Senior Solutions Architect at RTS Cloud AB

It is quite easy to get people who understand the technology. For other platforms, at least in Sweden, there are not so many technicians who understand the technology.

I would rate it an eight out of 10.

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MT
CHTO at Timp-iT

Those who want to implement this solution have to ask themselves a few questions.
How do you introduce an additional security layer within my organization? If it is concerning the devices that you are using? Think big, act small, start with the smaller issues that you are having and make sure that the bigger picture stays within reach. Start with either mobile device management, or either Windows 10 deployment on laptops and PCs.

Make sure that you also have security governance because otherwise, you can introduce millions and millions of features and options but it still has to be a good user experience for the people that have to use these devices. If you fully block and fully restrict the devices, then it will not be a good user experience for the people that are actually in the field. There are actions that have to be done due to security and also by means of user experience optimization and security.

I rate Microsoft Intune an eight out of ten.

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SR
Cloud Solution Specialist at a tech vendor with 501-1,000 employees

My advice would hinge on what your strategy is. It comes down to: If you're using Citrix then Citrix ZenMobile makes more sense. But if you've got a Microsoft strategy and you're looking at Microsoft security and you're looking at buying into the Microsoft cloud strategy, then Windows Intune is a very viable solution.

For me, the most important criteria when selecting a vendor depend on what is it I'm trying to achieve. I always want to check:

  • where it ranks in industry reviews
  • for the features that I'm looking for
  • pricing.

For example, I may have a product that's brilliant and is amazing and does 120 things, but costs $10 per month; if I only need two of those features and I've got another product that has only those two features and it only costs $2 per month, I'd rather go for that.

I would rate Intune at about a nine out of 10 because it has come a long way, it is continuing to be developed, and I can see it as part of Microsoft's wider vision. It's not 100 percent there but it's getting there. The fact that you can now plug Intune into third-party products is fantastic.

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SunilkumarGuduru - PeerSpot reviewer
Administrator at a tech services company with 10,001+ employees

Indeed, it's a correct solution for any client who wants to use this modern endpoint device management solution.

I rate this product nine out of 10. 

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VM
Solution Lead Engineer at a tech services company with 1,001-5,000 employees

I would rate this solution 7 out of 10. 

If you are working as a SME, anybody can do the major part of troubleshooting and configuration. Even someone who isn't certified will be able to do the configuration and implementation part. Logs are required to troubleshoot.

Intune is the best tool going forward because everyone is moving to the cloud. If you have a cloud environment, it will be easy for a service provider to provide support. The solution can also be easily integrated to other tools.

There are so many additional features included in Intune that it's very easy for the users, corporate, and for companies to manage the devices. Even if the device is out of office, even if it is not domain-joined, it will be easy for us to manage for the client, or for the companies to manage it.

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TS
Network Manager, Enterprise at a tech services company with 11-50 employees

One of the pieces of advice is to become very familiar with the cloud environment. In general, always think in the big picture, not just in the isolated issue or item that you want to accomplish. That's because Intune or Azure, in general, is just so over-encompassing. You really have to think about the big picture and not just about the simple project that you're trying to focus on. Otherwise, it will come back to bite you if you didn't plan it right.

There are some MDMs out there that are simpler and easier, perhaps even better to use. It also depends on the application. It depends on if you've got all Windows devices, all Apple devices, or all Android devices. It also depends on if you have a combination. If you've got all Apple devices, there are a couple of products out there that are probably the best MDM, but they won't help you at all with Windows or Android because they're not designed for that. Intune is trying to be all-inclusive to everything. In some ways, that's an Achilles heel too.

I would rate Intune a seven out of 10. 

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SK
Associate Architect-Information Security at a tech services company with 51-200 employees

If someone is looking to have a more integrated result, they are looking for many other things like EDR (Enhanced Data Detection and Response). It is probably better to go with Workspace One because they have that under one banner. Obviously, if there is something under one banner, the integrations are simple, they are seamless, and they complement each other.  

I do not think I will have a good answer for what advice to give because technically I have not used Intune myself for some time now. I have a team that works under me for this. I am at an architect-level position now. My perspective reflects that.   

On a scale from one to ten (where one is the worst and ten is the best), I would rate Intune as an eight at least if you are only talking about a UEM solution. Personally, I am not very concerned about the reporting part, so I will consider it at eight. But if someone is looking for extensive reporting detail that is easy to understand. Interactive reporting that will give them better-tuned results, then obviously the rating might go down.  

The only thing which I see that can be done to raise this product from an eight is to package Intune as a product under one umbrella. If that were to happen, it covers the whole of end-user computing and security solutions.  

At the moment, these are two separate things when using Intune. There may be another way to accomplish this under the one umbrella if you go with Intune. For example, if there is an add-on within Intune to leverage containerized security, auto containment, and all those things. This would be a more flexible solution if that were the case. At the moment, Intune is not required to be installed as a client. As a client in the system, it can communicate with servers and do some auto containments, endpoint detection, and response. If there was a separate solution that could be added as a paid solution to create the umbrella, you have created both solutions simultaneously.  

The main reason this problem came into the picture was because of this COVID pandemic. IT teams and security teams do not go well together normally. There has to be one solution which can offer both. It can be for both IT architects, IT technical support, and security support. That is the solution that can be leveraged for both security and end-user computing. It is simple.  

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MD
Senior Digital Adviser at a consultancy with 51-200 employees

I would rate it an eight out of ten.

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AD
Cloud & Security Technology at a tech services company with 11-50 employees

Microsoft Intune is cost-effective and easy to use, so I can recommend it. That said, it is not perfect, so I think that they can improve a lot of things.

I would rate this solution a seven out of ten.

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PG
Channel Director at a tech services company with 201-500 employees

We use both cloud and on-premises deployments. 

We're quite satisfied with this product.

I would rate the solution at a seven out of ten. We've mostly been happy with the product.

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it_user921111 - PeerSpot reviewer
Senior Technical Engineer at a tech services company with 1,001-5,000 employees

We received Intune with a bundle of Microsoft products.

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VP
Delivery manager at a computer software company with 201-500 employees

We have the maximum number of clients using Microsoft Intune. For deployment and maintenance, it depends on the customers and the number of devices they have, and the policies, e.g. they can have one, two, or three resources for deploying and maintaining this solution.

I'm recommending Microsoft Intune to people who want to start using it. They can go for it for one reason: the Microsoft ecosystem. My advice to people who are looking into implementing this solution is for them to know first what they want to achieve from it, before they make their decision.

My rating for Microsoft Intune is eight out of ten.

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MJ
Líder de Proyectos at a energy/utilities company with 5,001-10,000 employees

I would advise others this solution is easy to implement in the organization.

I rate Microsoft Intune an eight out of ten.

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VC
CEO at a tech services company with 201-500 employees

I would recommend this solution to others.

I rate Microsoft Intune an eight out of ten.

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AI
Senior Security Analyst at a tech services company with 10,001+ employees

I would recommend this product. I would also recommend using the cloud-only solution if possible. Don't go for on-premises because it is not very consistent. Just stay on the cloud.

I would rate Microsoft Intune an eight out of ten.

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VO
Technical Lead-Infrastructure Operations at a manufacturing company with 10,001+ employees

If a customer is looking for a macOS solution, I would for sure recommend Jamf Pro. If it is for Windows and macOS in a combined environment, then I would recommend Intune for managing it. The consideration is based on the customer's macOS family, based on how many users they have. If they have 100 users, then we can still manage it through Intune. If it's a complex environment, for sure we'd need Jamf Pro.

I would rate this solution an eight out of 10. 

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MM
Managing Consultant at a tech services company with 11-50 employees

Overall, this product works pretty well. Security products are the disgusting medicine that we don't like to take, but we have to take it to stay healthy.

This is a good product because it's transparent and works well, although it's unfortunate that we have to have it.

I would rate this solution a seven out of ten.

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SM
System Engineer at a tech services company with 201-500 employees

I would absolutely recommend Microsoft Intune. Currently, I would definitely recommend any cloud solution. Most organizations were actually using on-prem solutions for managing their enterprise devices. Now, since everything is remote, people are confused. How can they manage their devices the same as they were before this pandemic? If they find Intune very pricey, they can go with another cloud solution. Intune it's very user-friendly. You just have a screen and console and you can just go in and start deploying anything. All you need are the user guides, which are fully-available with Intune.

Intune is a very good cloud solution for managing devices. They could actually make it better by putting everything together, in one place, like other MDM solutions are doing. If you compare Intune with VMware, VMware also has an MDM solution called AirWatch. Intune should compare itself with other MDM solutions and try to bring up those features as well. For right now, I would just say it's a very good solution for managing remote devices.

On a scale from one to ten, I would give this solution a rating of six.

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it_user1145037 - PeerSpot reviewer
Security Solutions Architect at a transportation company with 1,001-5,000 employees

Intune is a good product for UEM, which is helpful for Windows 10 management. However, for MAM, there is lots of improvement needed. For example, the application catalog should be there.

I would rate this solution a six out of ten.

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KW
Infrastructure Architect at a tech services company with 5,001-10,000 employees

Allow sufficient time to pilot and test.

With the ability to now co-manage computers with BOTH InTune and System Centre Configuration Manager, you can pilot-test Intune without compromising on your proven systems management using ConfigMgr.

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BV
Manager - Technical Support at a computer software company with 1,001-5,000 employees

It is a wonderful product. I would advise others to go for it. It is definitely helpful for an enterprise. It has been improving constantly. When they introduced it, it was only for Microsoft, and now, even Apple has been included. They're doing well.

I would rate it a nine out of 10.

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KL
Team Lead Information Security Control at a financial services firm with 5,001-10,000 employees

I would recommend Microsoft Intune.

I would rate this solution an eight out of ten.

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JH
Architect at a tech services company with 11-50 employees

We are Microsoft partners.

We are integrating the solution for our clients. 

I'd recommend the solution to others. With Intune, many companies may already have the product if they are also already using Microsoft.

I'd rate the solution at a seven out of ten.

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TG
Managing Partner at a tech services company with 11-50 employees

I recommend this solution to others. We have a lot of customers that enjoy the solution.

I rate Microsoft Intune an eight out of ten.

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it_user452988 - PeerSpot reviewer
Deputy Manager of Information Technology at a non-tech company with 10,001+ employees

If they have Office 365 or Azure, Intune is by far the best choice.

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HD
Business Analyst at a computer software company with 1,001-5,000 employees

I would rate this solution as nine out of ten.

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Buyer's Guide
Microsoft Intune
March 2024
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.