Microsoft Intune Pros and Cons

This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions.

Maturity makes it a stable product.

Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great.

I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management.

The most important thing for me is the autopilot feature.

Great for software update needs, operating system version updates, and security policy enforcement.

I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices.

The dashboards, the security, and the customization capabilities work very well for us.

If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access.

The biggest thing for us is enforcing logins only from devices that are managed by Intune.

Remote Wipe and Autopilot is one of the best features.

The reporting needs to be a bit more interactive.

There needs to be more support for Mac operating systems.

There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough.

I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now.

Some enrollment features could be improved.

I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved.

It would be helpful if there was proactive remediation.

The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite.

Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly.

Lacking ability to leverage more iOS device management internally.