Microsoft Intune Room for Improvement

Associate Architect-Information Security at a tech services company with 51-200 employees
The generic answer to what can be improved is that I hope that the reporting needs to be a bit more interactive. View full review »
System Engineer at a tech services company with 201-500 employees
There needs to be more support for Mac operating systems. Support for patching, because we have very few, or minimal options from Intune for patching Mac operating system. In the next release, I would like to see better compatibility for Mac operating systems — that would be really helpful. Also, if the support for Mac was as flexible as it is for Windows, that would be really appreciated. View full review »
Simon Minshall
CEO & Founder at Marco Capital Holdings
Intune, in their port description, for me is still pretty infantile. I will say in the next 18 months to two years, they'll start becoming a bit more major, I hope. It's pretty straightforward to implement as long as you've got a Microsoft subscription. However, it's kind-of convoluted how they explain it and what you are paying for. Obviously, we know that the more money you pay, the more features you get. I think that they can lay it out a little bit better, sometimes it's pretty hard to follow what their offering actually is. There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough. The solution looks too technical. Even though it is a technical feature, it comes across as too technical to navigate through. They can certainly work on the overall dashboad and the layout, to simplify everything. They can do a lot more with Enterprise Firmware over here to give it full support. Coming from a Samsung perspective, they need to comprehensively support the Android provisioning methods. View full review »
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
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Kushal Goswami
Engineering Specialist at a financial services firm with 10,001+ employees
Microsoft really needs to improve the reporting in Intune. It doesn't come anywhere close to VMware Workspace when it comes to their reports. I am sure that Microsoft will improve but at the moment, they are underperforming in terms of reporting. There is a feature called dynamic groups, which populates users and computers based on a query that is written, and it runs at some interval. I would like to see this updated more frequently so that the users don't have to fair for too long before computers appear in the group. I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now. Although it can run in 64-bit mode, I would like to see this supported natively. View full review »
Douglas Rodrigues
Senior Information Security Analyst at PicPay
There are some enrollment features that could be improved, possibly some other tools that do almost the same job with alternative ways to enroll the device. Intune doesn't have those features. Additionally, I think they could try to invest more on macOS devices making it more manageable, and making the management more accurate. A solution like Jamf, for example, gives you the greatest capability - more capability on management, on policy enforcement, wiping devices, locking devices, and many other things. This is the main reason I'm not using Intune for all the contractors now and the reason we're planning to have Jamf implemented at the beginning of 2021. If they could improve the support on the macOS devices, it would be great. Then we wouldn't need to buy Jamf. I'm not sure it's possible because of the relationship the enterprise has with Apple, but if they could improve the macOS management, that would be great. View full review »
Sonia Nijjar
System Engineer II at a financial services firm with 201-500 employees
I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved. View full review »
Desktop Systems Architect at a media company with 5,001-10,000 employees
In terms of what is missing on the solution, I can't really think of anything right off the top of my head. It's doing everything we need it to do. It would be helpful if there was proactive remediation. In terms of some of the reporting, I find that it takes too long for some of the reports to display actual data. View full review »
Group IT Executive at a manufacturing company with 5,001-10,000 employees
This type of question may be premature because we have just started rolling it out now. We have not had a chance to work with it to capacity at this stage. I think, so far the implementation is all a bit shaky and should be better planned and better supported. The deployment seems to not be as simple as what I would have hoped that it would be considering it is a Microsoft product. When it is fully rolled out, we will see where the other shortcomings actually are. However, this difficulty in rolling the product out is a significant stumbling block. View full review »
Managing Consultant at a tech services company with 11-50 employees
Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly. View full review »
Technical Lead-Infrastructure Operations at a manufacturing company with 10,001+ employees
An improvement would be if we were able to leverage more iOS device management internally. My goal is to manage all the tools in one centralized tool. Intune does 30 percent of Mac management, but if it could have complete management including patching and automating for Mac devices, that would be good. View full review »
Cloud & Security Technology at a tech services company with 11-50 employees
The configuration could be better by consolidating options and making it simpler. I would like to have one option in one place that corresponds to one feature, which I can check off and move onto the next one. As it is now, there are a lot of options. For example, when configuring security, I find that it is too much because you have to configure one task in one place, then switch and it is against in another place, and so forth. In the future, I would like to see support for security and compliance management. I would also like to see iOS management options. View full review »
Team Lead of Endpoint Solutions Management at a financial services firm with 5,001-10,000 employees
There are differences in protecting the data on a mobile device and on iOS. When you protect the data on iOS, you protect the entire device. From an Android, you can select certain applications to protect. What this means is that the employee who uses Android devices are protected only from emails, and the personal data on the device is not protected. When the employee uses the iOS they control all of the devices, which is not convenient. There are items that require improvements. One is the controls from iOS. View full review »
Security Solutions Architect at a transportation company with 1,001-5,000 employees
The user interface should be improved because it is a little bit slow. It does not have support for containerization. There is no catalog for mobile access management (MAM) security. View full review »
Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,536 professionals have used our research since 2012.